Seekom/iBex

4.8 (9 REVIEWS)

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0 out of 100

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Seekom/iBex

Name: Seekom/iBex
Rating: 4.8 (9 reviews)

4.8 (9 REVIEWS)

Unranked in Property Management Systems

Cloud PMS with channel manager, booking engine and payments

96% recommended by 9 hotels

Seekom has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Seekom?

Founded in 2002 | Headquarters in Wellington (New Zealand) | 26 employees

This description was generated by AI which analyzed the following sources to summarize a description of Seekom products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

Seekom Reviews Analyzed: 0

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Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

Seekom Expert Recommendations Analyzed: 0

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Description provided by Seekom

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

Seekom's Provided Description:

"Seekom is cloud-based property management software that helps accommodation providers run their business from one system. Our iBex platform brings together reservations, a booking engine, an integrated channel manager, payments, dynamic pricing and automated guest messaging. Founded in NZ in 2002, we work with motels, holiday parks, boutique hotels, B&Bs and multi-property groups, with no lock-in contracts."

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Seekom/iBex Alternatives

Not sure if Seekom is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Features

Accounting & Finance

4/5 features

Direct billing

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
Automated night audit

Marketing & Ecommerce

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine

Eliminate the need for a separate booking engine vendor and serve live inventory from your PMS right into your booking engine.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Administration & Configuration

4/5 features

Centralized user & role management
Multi-lingual
Cloud based
On premise

Customer Management

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Front Office

4/5 features

Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Groups Management

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Guest Experience

4/5 features

Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service,.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
ID Scanning & Registration Pre-fill

Scan IDs to automatically pre-fill guest information
Lobby Kiosk

Give guests the choice to check themselves in as part of a contact-free experience. Typical features include: digital registration cards, passport scanner, integrated payment terminals, door lock integrations and streamlined self-check-out.

Housekeeping

4/5 features

Housekeeping module
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Payments

4/5 features

Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing
Direct billing

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.
Multi-currency
Payment processing
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Reservations Management

4/5 features

RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Revenue Management

4/5 features

RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Taxes & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Support & Training

4/5 features

Online 24/7 support

Food & Beverage

4/5 features

EPoS

Spa

4/5 features

Spa & Wellness Module

Q4 '26 Property Management Systems Survey Insights

Last updated: Q4 2026

Is Seekom a good fit for your hotel?

Rank

Hotel size

Popular alternatives

#1 of 52

Small

90% (694)

Cloudbeds

Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its ability to centralize operations and prevent overbookings through reliable channel management. Reviewers appreciate the "clean and visually appealing" calendar, which simplifies reservation management and enhances daily workflows.

#1 of 45

Mid-sized

92% (386)

Mews

Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its open API that facilitates seamless integrations with various tools, enabling users to streamline operations effectively. This capability allows staff to automate repetitive tasks like check-ins and payments, freeing them to focus more on enhancing the guest experience.

#2 of 25

Large

90% (80)

Mews

Mews is a top Property Management Systems pick among large hotels on HotelTechReport for its cloud-native design that enables swift integration and continuous development, allowing teams to manage operations without lengthy setup. Hoteliers report that it significantly reduces manual tasks, leading to quicker check-ins and improved guest interactions.

Small

90% (694)

#1 of 52

Cloudbeds

Mid-sized

92% (386)

#1 of 45

Mews

Large

90% (80)

#2 of 25

Mews

Rank

Hotel type

Popular alternatives

#1 of 50

Boutique Hotels

91% (562)

Cloudbeds

Cloudbeds is a top Property Management Systems pick among boutique hotels on HotelTechReport because it provides a clear, organized calendar that allows hotel staff to manage reservations effectively, enabling quick checks on room availability and guest assignments. The ability to "move reservations on the calendar" enhances efficiency, making daily operations smoother.

#1 of 49

Bed & Breakfast & Inns

97% (364)

ThinkReservations

ThinkReservations is a top Property Management Systems pick among Bed and Breakfast operators on HotelTechReport, known for its “amazing support” that makes onboarding and daily use simple. The intuitive design allows team members to swiftly manage reservations, contributing to a smooth guest experience and efficient property operations.

#1 of 47

Resorts

91% (394)

Cloudbeds

Cloudbeds is a top Property Management Systems pick among resorts on HotelTechReport for its seamless integration of reservations and channel management, enabling easy control over inventory and pricing. Reviewers highlight its effectiveness in streamlining operations, especially its ability to manage room types and activities within a user-friendly interface that helps daily tasks run smoothly.

Boutique Hotels

91% (562)

#1 of 50

Cloudbeds

Bed & Breakfast & Inns

97% (364)

#1 of 49

ThinkReservations

Resorts

91% (394)

#1 of 47

Cloudbeds

Rank

Region

Popular alternatives

#1 of 35

Europe

92% (714)

Mews

Mews is a top Property Management Systems pick among mid-sized hotels in Europe on HotelTechReport, particularly valued for its automation capabilities that simplify daily operations like check-ins, invoicing, and guest communications. Users appreciate that Mews reduces manual work, allowing staff to focus more on guest interactions.

#1 of 32

North America

97% (399)

ThinkReservations

ThinkReservations is a top Property Management Systems pick among North American hoteliers on HotelTechReport, praised for its "excellent customer support" that offers timely responses and personalized assistance. This allows small hotels to manage reservations smoothly, enhancing operational efficiency and reducing stress for staff.

#3 of 15

Asia Pacific

94% (340)

Cloudbeds

Cloudbeds is a top Property Management Systems pick among Asia Pacific hoteliers on HotelTechReport, praised for its comprehensive calendar that simplifies daily operations by consolidating reservations, guest information, and occupancy details all in one place. This visibility allows staff to efficiently manage bookings and focus more on guest service.

Europe

92% (714)

#1 of 35

Mews

North America

97% (399)

#1 of 32

ThinkReservations

Asia Pacific

94% (340)

#3 of 15

Cloudbeds

Full 2026 Property Management Systems Survey Findings

Seekom - Q4 '26 Property Management Systems Survey Insights

By hotel size

Seekom is not yet ranked for Small in Property Management Systems Popular alternatives: Cloudbeds, ThinkReservations, Mews and 49 others

Seekom is not yet ranked for Mid-sized in Property Management Systems Popular alternatives: Mews, HOTELTIME, Cloudbeds and 42 others

Seekom is not yet ranked for Large in Property Management Systems Popular alternatives: Mews, HOTELTIME, Cloudbeds and 22 others

By hotel type

Seekom is not yet ranked for Boutique Hotels in Property Management Systems Popular alternatives: Cloudbeds, Mews, HOTELTIME and 47 others

Seekom is not yet ranked for Bed & Breakfast & Inns in Property Management Systems Popular alternatives: ThinkReservations, Cloudbeds, Mews and 46 others

Seekom is not yet ranked for Resorts in Property Management Systems Popular alternatives: Cloudbeds, HOTELTIME, ThinkReservations and 44 others

By region

Seekom is not yet ranked for Europe in Property Management Systems Popular alternatives: Mews, HOTELTIME, Clock and 32 others

Seekom is not yet ranked for North America in Property Management Systems Popular alternatives: ThinkReservations, Cloudbeds, Stayntouch and 29 others

Seekom is not yet ranked for Asia Pacific in Property Management Systems Popular alternatives: Cloudbeds, HOTELTIME, Mews and 12 others

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Top Picks

Pricing

Reviews

4.8 avg

Seekom Reviews Summary

4.8

Excellent

9 reviews

Ease of Use

3.8/5

Customer Support

4.4/5

ROI

4.1/5

Implementation

3.9/5

Seekom Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Compare Seekom to Top Alternatives

Compare

Cloudbeds

Property Management Systems

4.6 (1414 REVIEWS)

The intelligent growth engine built to free hotelier ambition.

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Mews

Property Management Systems

4.6 (951 REVIEWS)

The operating system for modern hotels

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Stayntouch

Property Management Systems

4.7 (417 REVIEWS)

The open, flexible PMS that puts your hotel in control

View top Seekom alternatives

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Seekom Integrations

Company	Functionality
RoomPriceGenie 96% recommended by 695 hotels	Revenue Management Systems
RateGain 94% recommended by 594 hotels	Hotel Metasearch Management Software
Upsellguru Gmbh 98% recommended by 40 hotels	Upselling Software
HKeeper 97% recommended by 29 hotels	Housekeeping Software +6 more
This integration hasn’t been verified by Seekom yet. Bakuun.com Ltd 10% recommended by 1 hotels
This integration hasn’t been verified by Booking.com yet. Booking.com 10% recommended by 1 hotels
Altitude 0% recommended by 0 hotels	Contactless Check-in
This integration hasn’t been verified by Xero yet. Xero 0% recommended by 0 hotels	Hotel Accounting Software
This integration hasn’t been verified by Seekom yet. GuestTraction 0% recommended by 0 hotels	Contactless Check-in
This integration hasn’t been verified by Lightspeed yet. Lightspeed 0% recommended by 0 hotels	Hotel POS Systems

Browse all integrations (11)

Support

Unverified

Seekom has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

96%

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Seekom/iBex

What is Seekom?

Direct billing

RevPaR & ADR Reports

Multi-currency

Transactional Emails (booking, folios, etc)

Automated night audit

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Gift Vouchers

Channel Manager

Booking Engine

Transactional Emails (booking, folios, etc)

Centralized user & role management

Multi-lingual

Cloud based

On premise

Guest Communication (SMS Messaging)

Guest profiles

Centralized Messaging

Transactional Emails (booking, folios, etc)

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Automated night audit

Calendar view

Multi-lingual

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

ID Scanning & Registration Pre-fill

Lobby Kiosk

Housekeeping module

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Integrated Payment Terminal & Card Reader

Direct billing

Multi-currency

Payment processing

Payment Requests

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Rules Based Room Assignments

Transactional Emails (booking, folios, etc)

RevPaR & ADR Reports

Custom rates

Ancillary revenue tracking

Revenue management module

Base Pricing

PCI Compliant

GDPR Compliant

SOC2 Complaint

Tax Configuration

Online 24/7 support

EPoS