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Salesforce

Salesforce

Ranked 2nd in Sales Platforms & CRMs

Headquartered in San Francisco, CA

58 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
58 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Overview

87% recommend
Customer Service
3.5
Ease of Use
4.4
ROI
4.5
Implementation
4.2

Company info

Founded in 1999
Employees 24
Headquarter San Francisco, CA

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

Director of Sales and Marketing in Palm Springs (United States)

Integration into our PMS Systems and Hotel Revenue management tool is critical and unlike Delphi, Salesforce FDC has the ability to track Volume Corporate production in addition to group - it's a gamechanger.

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Director in (Turkey)

They are an industry leader in the space. They allow for very complex data management. Personalization and dynamic content is core to their product. I use them mainly for email, while they do support other marketing channels.

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Associate Director of Global Group Sales from Branded in Beverly Hills (United States)

Internet-based and very easy to use. Ability to communicate/share Account information with multiple hotels in our brand

Director of Business Travel from Resort in New York (United States)

Difficult to create & run reports, Do no like the inability to edit some information based on property or global setting

Loyalty Program Manager, Kimpton Karma Rewards from Branded in San Francisco (United States)

Cost

Regional Sales & Marketing Director from Branded in Houston (United States)

The price for this product puts many smaller hotels out of range for purchasing it and using it. I am not sure if this is now available in the cloud but for sister properties to share but that would be ideal.

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