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Salesforce

Salesforce

Ranked 2nd in Sales Platforms & CRMs

Headquartered in San Francisco, CA

72 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
72 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Overview

87% recommend
Customer Service
3.5
Ease of Use
4.4
ROI
4.5
Implementation
4.2

Company info

Founded in 1999
Employees 24
Headquarter San Francisco, CA

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

Director of Sales and Marketing in Palm Springs (United States)

Integration into our PMS Systems and Hotel Revenue management tool is critical and unlike Delphi, Salesforce FDC has the ability to track Volume Corporate production in addition to group - it's a gamechanger.

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Associate Director of Global Group Sales from Branded in Beverly Hills (United States)

Internet-based and very easy to use. Ability to communicate/share Account information with multiple hotels in our brand

Regional Sales & Marketing Director from Branded in Houston (United States)

Pretty easy for someone to learn and use daily, It is multi user based and flows with F&B as well as sales for a smooth process. Converts Cvent leads for tracking as well.

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Director of Business Travel from Resort in New York (United States)

Difficult to create & run reports, Do no like the inability to edit some information based on property or global setting

Director in (Turkey)

The customer service has been a huge issue for us. Salesforce doesn't really have a hospitality focus and they're huge - so when we need help with custom configuration or bugs the turnaround and care is poor.

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Director of Sales & Marketing in Irvine (United States)

Would seek to have system evolve to characteristics that pertain to agility in up to date business practices, needs that are being asked of by the customer. Ability to know where business originates in geographical locations as opposed to multiple contacts within one account.

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