5Stelle HMS

3.0 (1 REVIEWS)

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0 out of 100

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5Stelle HMS

3.0 (1 REVIEWS)

Unranked in Hotel Management Software

PMS, Booking Engine, Channel Manager. Change perspective and enjoy the freedom to manage your hotel anytime, anywhere.

60% recommended by 0 hotels

5Stelle has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is 5Stelle?

Founded in 2011 | Headquarters in Soragna, Parma | 27 employees

This description was generated by AI which analyzed the following sources to summarize a description of 5Stelle products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

5Stelle Reviews Analyzed: 0

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Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

5Stelle Expert Recommendations Analyzed: 0

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Description provided by 5Stelle

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

5Stelle's Provided Description:

"5stelle is a management software for all types of hotels, and it’s 100% CLOUD! 5stelle contains everything you need for the administration and the front office, including: PMS (hotel, spa, meeting rooms, parking), fully integrated Booking Engine, fully integration with OTA (with a two-way Channel Management), customer relationship management. 5stelle is a cloud software (Java). Hoteliers can stay connected to the reception wherever they are, even with a tablet or smartphone. 5stelle is sales-oriented. Hotel uses a single online sale instrument because planner, OTA, booking engine are managed from the same interface. 5stelle is linked whit the most used channel managers. Enjoy the Pocket PMS. Never without!"

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5Stelle HMS Alternatives

Not sure if 5Stelle is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:

Features

Accounting & Finance

4/5 features

Multi-currency
Gift Vouchers
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Marketing & Ecommerce

4/5 features

Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Group Booking Engine
Website Development
Booking Engine
Channel Manager
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM

Administration & Configuration

4/5 features

Multi-lingual
Multi-currency
Centralized user & role management

Customer Management

4/5 features

Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest Feedback Management
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.

Front Office

4/5 features

Guest Feedback Management
Housekeeping module
Property Management System
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Calendar view
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Groups Management

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Guest Experience

4/5 features

Guest Feedback Management
Gift Vouchers
Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service.
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

Housekeeping

4/5 features

Housekeeping module
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Payments

4/5 features

Multi-currency
Gift Vouchers
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Direct billing
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

Reservations Management

4/5 features

Rate Shopping Module
Property Management System
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features.
Transactional Emails (booking, folios, etc)

Revenue Management

4/5 features

Rate Shopping Module
Revenue Management Module
Pricing Intelligence
Channel Manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Taxes & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Support & Training

4/5 features

Online 24/7 support

Food & Beverage

4/5 features

Point of Sale

Q4 '26 Hotel Management Software Survey Insights

Last updated: Q4 2026

Is 5Stelle a good fit for your hotel?

Rank

Hotel size

Popular alternatives

#1 of 37

Small

90% (793)

Cloudbeds

Cloudbeds is a top Hotel Management Software pick among small hotels on HotelTechReport, praised for its centralized calendar that clearly displays reservations and enables effective daily operations. Hoteliers mention it helps them minimize overbooking, making operations manageable, particularly during busy times.

#1 of 24

Mid-sized

89% (249)

Cloudbeds

Cloudbeds is a top Hotel Management Software pick among mid-sized hotels on HotelTechReport, praised for its open API, which allows properties to customize their technology integration without relying solely on existing partnerships. This flexibility boosts innovation, enabling hoteliers to tailor solutions to their unique operations.

#1 of 14

Large

88% (55)

Cloudbeds

Cloudbeds is a top Hotel Management Software pick among large hotels on HotelTechReport, praised for its integrated features like the tape chart that provides real-time room availability and simplifies management tasks. Hoteliers appreciate how this boosts booking capacity and enhances overall guest experience.

Small

90% (793)

#1 of 37

Cloudbeds

Mid-sized

89% (249)

#1 of 24

Cloudbeds

Large

88% (55)

#1 of 14

Cloudbeds

Rank

Hotel type

Popular alternatives

#1 of 31

Boutique Hotels

91% (635)

Cloudbeds

Cloudbeds is a top Hotel Management Software pick among boutique hotels on HotelTechReport, praised for its ability to centralize reservation and channel management, which "simplifies daily operations." Boutique hoteliers appreciate the reduction in overbookings and errors due to its integrated systems.

#1 of 31

Bed & Breakfast & Inns

98% (313)

ThinkReservations

ThinkReservations is a top Hotel Management Software pick among Bed-N-Breakfasts on HotelTechReport, enabling seamless guest communication through scheduled email and text templates. Hoteliers appreciate how this feature allows them to efficiently manage guest interactions, crucial for enhancing the overall guest experience.

#1 of 28

Airport/Conference Hotels

89% (255)

Cloudbeds

Cloudbeds is a top Hotel Management Software pick among conference venues on HotelTechReport for its integrated features that simplify operations, including real-time inventory updates across all channels. Users appreciate that "no more overbooking" issues occur, enabling them to focus on delivering a quality guest experience.

Boutique Hotels

91% (635)

#1 of 31

Cloudbeds

Bed & Breakfast & Inns

98% (313)

#1 of 31

ThinkReservations

Airport/Conference Hotels

89% (255)

#1 of 28

Cloudbeds

Rank

Region

Popular alternatives

#1 of 23

North America

97% (351)

ThinkReservations

ThinkReservations is a top Hotel Management Software pick among mid-sized hotels in North America on HotelTechReport, praised for its comprehensive booking process that allows guests to check availability and book online effortlessly. Hoteliers appreciate the automated messaging feature, stating it significantly enhances guest communication.

#1 of 22

Europe

96% (450)

RoomRaccoon

RoomRaccoon is a top Hotel Management Software pick among mid-sized hotels in Europe on HotelTechReport, particularly for its effective upselling feature that enhances revenue by offering personalized options to guests. Hoteliers appreciate that this functionality allows them to provide additional luxury items like bathrobes before check-in, creating a more tailored guest experience.

#1 of 11

Asia Pacific

96% (716)

Little Hotelier

Little Hotelier is a top Hotel Management Software pick among small hotels in Asia Pacific on HotelTechReport, thanks to its integrated channel manager that allows users to manage room availability and rates across multiple OTAs like Booking.com and Agoda from one platform. This centralization helps prevent overbooking and simplifies daily operations.

North America

97% (351)

#1 of 23

ThinkReservations

Europe

96% (450)

#1 of 22

RoomRaccoon

Asia Pacific

96% (716)

#1 of 11

Little Hotelier

Full 2026 Hotel Management Software Survey Findings

5Stelle - Q4 '26 Hotel Management Software Survey Insights

By hotel size

5Stelle is not yet ranked for Small in Hotel Management Software Popular alternatives: Cloudbeds, Little Hotelier, ThinkReservations and 34 others

5Stelle is not yet ranked for Mid-sized in Hotel Management Software Popular alternatives: Cloudbeds, Visual Matrix PMS, Little Hotelier and 21 others

5Stelle is not yet ranked for Large in Hotel Management Software Popular alternatives: Cloudbeds, Little Hotelier, Exely and 11 others

By hotel type

5Stelle is not yet ranked for Boutique Hotels in Hotel Management Software Popular alternatives: Cloudbeds, Little Hotelier, RoomRaccoon and 28 others

5Stelle is not yet ranked for Bed & Breakfast & Inns in Hotel Management Software Popular alternatives: ThinkReservations, Cloudbeds, Little Hotelier and 28 others

5Stelle is not yet ranked for Airport/Conference Hotels in Hotel Management Software Popular alternatives: Cloudbeds, Little Hotelier, ThinkReservations and 25 others

By region

5Stelle is not yet ranked for North America in Hotel Management Software Popular alternatives: ThinkReservations, Cloudbeds, Little Hotelier and 20 others

5Stelle is not yet ranked for Europe in Hotel Management Software Popular alternatives: RoomRaccoon, Little Hotelier, eviivo and 19 others

5Stelle is not yet ranked for Asia Pacific in Hotel Management Software Popular alternatives: Little Hotelier, Yanolja Cloud Solution, Cloudbeds and 8 others

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Top Picks

Pricing

Reviews

4.8 avg

5Stelle Reviews Summary

3.0

Average

1 reviews

Ease of Use

3.0/5

Customer Support

N/A

ROI

4.0/5

Implementation

3.0/5

Compare 5Stelle to Top Alternatives

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4.6 (1581 REVIEWS)

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5Stelle Reviews

Hotelier Rating

Excellent

Very Good

Average

Poor

Terrible

Property Size

Country

Region

Looking for specific info?

Distribute across channels but it will take longer than it should.

Revenue Manager from in

Verified

9 years ago

I like being able to control everything from the software, pms, ota, price etc.

Revenue Manager

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5Stelle Integrations

Company	Functionality
SiteMinder 93% recommended by 2953 hotels	Rate Shopping +3 more
Duve 94% recommended by 729 hotels	Upselling Software +3 more
RoomPriceGenie 96% recommended by 696 hotels	Revenue Management Systems
IDeaS 93% recommended by 597 hotels	Revenue Management Systems
RateGain 94% recommended by 596 hotels	Channel Managers
Profitroom 94% recommended by 559 hotels	Channel Managers
TrustYou 92% recommended by 515 hotels	Direct Booking Tools +3 more
Net Affinity / Smarthotel 93% recommended by 295 hotels	Booking Engine
This integration hasn’t been verified by 5Stelle yet. Smart Host GmbH 92% recommended by 236 hotels
Revolution Plus by Franco Grasso 98% recommended by 198 hotels	Revenue Management Systems

Browse all integrations (73)

Support

Unverified

5Stelle has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Slow

Recommended

60%

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5Stelle HMS

What is 5Stelle?

Multi-currency

Gift Vouchers

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

Native Email Marketing

Group Booking Engine

Website Development

Booking Engine

Channel Manager

Gift Vouchers

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Multi-lingual

Multi-currency

Centralized user & role management

Native Email Marketing

Guest Feedback Management

Gift Vouchers

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

Guest Feedback Management

Housekeeping module

Property Management System

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

Guest Feedback Management

Gift Vouchers

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

Housekeeping module

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Multi-currency

Gift Vouchers

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

Rate Shopping Module

Property Management System

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization