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Uniguest Hub Digital Signage
2.5 (17 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Uniguest Hub Digital Signage
Unranked in Digital Signage & Lobby Technology
A centralized, cloud-first digital engagement platform
58% recommended by 23 hotels
Marriott, Viceroy, Hyatt & 20 others
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What is Uniguest?
Founded in 1986 | Headquarters in Nashville, TN | 184 employees
Uniguest Hub Digital Signage is a cloud-based digital signage platform that enhances engagement and communication within business environments. It allows users to seamlessly connect and distribute dynamic content across one to thousands of displays. The platform simplifies content creation, allowing users to efficiently integrate key systems and manage schedules from anywhere. Ideal for businesses seeking streamlined content management, Uniguest Hub Digital Signage empowers users to deliver professional-grade signage that can reinforce brand messaging and improve operational communication, fitting seamlessly into existing workflows.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Uniguest products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Uniguest Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Uniguest Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Uniguest
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Uniguest's Provided Description:
"A cloud-based digital signage platform that drives engagement and communication by seamlessly connecting content, simplifying content creation, integrating key systems, and streamlining scheduling and system management. Whether a single display or 10,000, Hub empowers users to create and deliver professional dynamic signage content from anywhere."
FAQs
Capabilities
Enhance the Guest Experience with Engagement Technology
Enhance the Guest Experience with Engagement Technology
Uniguest is a world leader in providing secure engagement technologies, giving hoteliers the opportunity to connect with guests via modern and effective digital channels. Through the Digital Engagement Platform, a suite of digital signage, public-use, enterprise video and meeting room technologies, we deliver connected content from anywhere to anywhere for our customers and partners.
Digital Engagement Platform
Digital Engagement Platform
The Digital Engagement Platform by Uniguest is a centralized CMS that offers a range of benefits - enhancing content creation, streamlined workflows, and more. By upgrading to unified content management, headless or not, businesses can achieve consistency in branding, improve user experience, and save time and resources.
Digital Signage, IPTV, Digital Engagement
Digital Signage, IPTV, Digital Engagement
Uniguest is the most trusted provider of cloud-based digital signage software CMS, IPTV, IP video technology, and Digital Engagement for guests, residents, customers, students, patients, fans, and employees; engaging audiences in a secure way through next generation software Hubs.
Features
Content Management
4/5 features
Functionality
4/5 features
Registration & Check-in
4/5 features
Available Add-ons & Modules
Hub Casting
Hospitality TV
Securely cast media content from mobile devices to in-room TVs: The availability and utilization of subscription video services like Netflix, Spotify, and YouTube have become widespread. Individuals can now carry their preferred entertainment services wherever they go on their mobile devices.
Hub Interactive TV
Hospitality TV
An agile IPTV entertainment solution, Uniguest Hub delivers an unforgettable interactive and personalized experience. With intuitive content creation, advanced management tools, and flexible scheduling, it stands out as a best-in-class solution that ensures audience satisfaction and drives revenue through brand consistency, extensive personalization, and targeted promotions.
Hub Digital Signage
Digital Signage & Lobby Technology
Uniguest Hub Digital Signage software is designed to drive engaging communication by connecting content, integrating existing applications and simplifying content creation, scheduling and management. Whether it’s one display or 10,000 we have software that delivers your vision.
Digital Hotel Guest Directory
Hotel Guest Apps
Our Digital Hotel Guest Directory enables you to effectively communicate amenities, offers, guest services information and more from an interactive digital repository that is always at your guests’ fingertips.
Room Signage
In-Room Hotel Tablets
Stylish meeting room booking signage displays driven by a powerful CMS that synchronizes with a centralized calendar to help guide guests and help event space operators or office managers ditch the paper and manage space for conferences and group bookings more efficiently.
Digital Menu Boards
Mobile Ordering & Room Service
Easily inform customers of your food and beverage options with attractive, prominently displayed digital menu boards. Digital Menu Boards help your customers make faster buying decisions and, through EPOS integration, streamline menu updates and changes.
Uniguest Reviews Summary
Ease of Use
3.6/5
Customer Support
2.9/5
ROI
2.9/5
Implementation
2.7/5
Recommended by
Achievements
This vendor's trending score is rising, Uniguest Hub Digital Signage is the #1 most trending product in the Digital Signage & Lobby Technology category (out of 17) and the #74 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreUniguest’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Uniguest Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Uniguest Case Studies
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References
"“Wanting to further make the Viceroy guest experience feel like a natural extension of how our guests operate daily, we incorporated a voice technology solution into our guestrooms. Volara meets the complex technical specifications of the hotel and simultaneously adheres to our obligation to ensure guest privacy. When we began looking at voice technologies, we hoped to find a partner that was innovative and flexible with integrations to other third-party applications. Volara understood our vision, and it already had integrations to more than 40 hotel technologies, including IPTV, room controls, PBX, music, and work order-management. Security was also extremely important to us. Volara ensures that recordings of guests are never associated with their personally identifiable information. They make sure that all recordings of guests are deleted within 24 hours – a distinct difference from the management of user recordings in the consumer environment.”"
Darren Clark
VP Technology @
Viceroy Hotel Group
"“Volara shares Marriott’s commitment to guest privacy and the need to deliver quality experiences. Making sure our guests are inspired and engaged during their stay is important to us. This partnership will help Marriott evaluate opportunities through voice that will guide our approach to better serving guests in our hotels.”"
Scott Hansen
Senior Director Guest Technology for Global Operations @
Marriott Drive
""Guests at Synergy Chelsea won't just enjoy high-speed wireless Internet, IPTV and a Bluetooth audio system. They will also be wowed by a Volara-powered voice assistant that will enable them to speak commands to better personalize their live/work/play experiences.""
Rob Eisenberg
General Manager @
Synergy Chelsea
"“Hotel Zetta continues to be at the forefront of delivering the latest technological offerings and experiences to our savvy travelers who expect a high caliber of service every time they visit. Being in the heart of an innovation hub like San Francisco, we’re proud to partner with Volara on their innovative technology.”"
Mark Beevor
General Manager @
Hotel Zetta
"The Westin Buffalo is proud to be leading the way in bringing this innovative service solution to our guests. By leveraging the most cutting-edge technology in our industry, we’re ensuring our guests have a unique, memorable and exceptional experience every time they stay with us."
Tom Long
General Manager @
The Westin Buffalo
"The Time Nyack brings modern amenities to a boutique hotel environment in the heart of the Hudson Valley. The Volara-powered Amazon Echo Dot devices found in our guest rooms are well equipped to handle guest requests, like helping them find local restaurants, music, amenities and events. Volara’s software not only allows us to manage the voice interactions with our guests, but also to route requests to the appropriate member of our staff."
Christian Cooper
VP of IT @
Dream Downtown
"Volara's voice-based guest engagement solution on the Amazon Echo Dot was simple to deploy and personalize for our hotel. We're serving our guests more efficiently while creating unique experiences that our guests will always remember and associate with the Alexis."
Jenne Oxford
General Manager @
Kimpton Alexis Hotel
"ACME is always looking for ways to stay ahead of the curve by bringing new technologies to our guests to enhance their stay. We knew Volara’s customized voice-based guest engagement solution on the Amazon Echo would be a perfect fit for our guests, acting as a high-tech personal assistant for a number of hotel services and information on demand."
Jim Harness
General Manager @
ACME Hotel Company
Featured Customers
More Products by Uniguest
Hotelier Rating
Looking for specific info?
2
Had major communication/customer service issues. They have taken major steps to improve the relationship.
IT/AV Systems Mgr from 200 to 499 room Branded Hotel in Reston (United States)
Verified
5 days ago
The product meets our needs and if/when we have trouble the technical team is usually quick to respond and remediate.
United States
United States
IT/AV Systems Mgr
Large Hotel
1
Poor Experience Overall
General Manager from 200 to 499 room Branded Hotel in New York City (United States)
Verified
19 days ago
Antiquated technology with high price. The business centers are ok, I guess. Very expensive all around for what it is.
United States
United States
General Manager
Large Hotel
3
Project management and installation was extremely rocky
IT Manager from 500+ room Bed & Breakfast & Inn in Baltimore (United States)
Verified
1 months ago
From the beginning of the installation project to a still uncompleted project 2 years later, working with Uniguest has been a very unpleasant experience.
United States
United States
IT Manager
X-Large Hotel
1
Very expensive, difficult to do business with both initially and after sale
Owner from 75-99 room Branded Hotel in Liverpool (United States)
Verified
1 months ago
When the technology works, it is somewhat helpful to guests. But it does not always work and CS is difficult to work with. Initial costs, and annual support fees are very expensive. If unit was not required by Hilton, we would not use it.
United States
United States
Owner
Mid-Sized Hotel
1
Needs a lot of work
General Manager from 75-99 room Bed & Breakfast & Inn in Eagan (United States)
Verified
1 months ago
Nothing. It is nearly impossible to get in touch with anyone, get a call back or an email back. The digital directory is way too dificult to use and change what you are trying to change.
United States
United States
General Manager
Mid-Sized Hotel
10
We Love Uniguest!
Sales & Marketing Coordinator from 200 to 499 room Bed & Breakfast & Inn in Southlake (United States)
Verified
1 months ago
- Ease of uploading graphics.
- Support provided by agents when needed.
- Clear display.
- Quick updates to screens when are graphics changed.
- Ease of troubleshooting.
United States
United States
Sales & Marketing Coordinator
Large Hotel
10
Favorite vendor to work with
Assistant General Manager from 200 to 499 room Bed & Breakfast & Inn in Bloomington (United States)
Verified
1 months ago
They're timely with answering a phone call. They can resolve my issues 99.9% of the time, unless it's a property issue. They're courteous and easy to communicate with. They explain things well and explain it well to a non-tech person.
United States
United States
Assistant General Manager
Large Hotel
5
Reader Boards
Banquet Manager from 100 to 199 room Boutique in Lenexa (United States)
Verified
1 months ago
That we can add clients graphics. That is beneficial to our clients. We wish that it was easier to use.
United States
United States
Banquet Manager
Large Hotel
1
I have questions about my billed services and no one will call me back.
General Manager from 200 to 499 room Bed & Breakfast & Inn in Bossier City (United States)
Verified
1 months ago
Nothing at this point. I can't get answers to questions about my services. No response from sales, customer service or accounting.
United States
United States
General Manager
Large Hotel
5
Get ready to be disappointed in the service.
President from 200 to 499 room Airport/Conference Hotel in McKinney (United States)
Verified
1 months ago
The product worked as described once it was finally up and running. The digital signage worked at installation, then crashed and it took months to get it back up and running.
United States
United States
President
Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Uniguest hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Uniguest doesn’t have any post available
Uniguest Integrations
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Support
Unverified
Uniguest has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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