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Popular in Revenue Management
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Popular in Guest Experience
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Alliants Guest App
4.8 (3 REVIEWS)
Cécile, Kate, Luis + 3 more experts recommend alliants
Read RecommendationsUnranked in Hotel Guest Apps
Simple and intuitive guest app that facilitates a contactless experience
88% recommended by 49 hotels
Langham Hotels, Four Seasons, Jumeirah & 46 others
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of alliants products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
alliants Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
alliants Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by alliants
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Alliants's Provided Description:
"Deliver exceptional guest experiences with our guest app unifying guest communications, requests, bookings, and trip planning. With contactless checkin/out & optional mobile key. Customise with your own branding and images. • Converse with your guest in the channel of their choice including WhatsApp, WeChat, FB Messenger, LINE, SMS and many more and see all the conversation history in one place, no matter what channel was used. • With 2-way instant translation in 103+ languages. • Automatically create a real-time, interactive digital itinerary for guests. Send a schedule of reservations, activities, requests, and statuses."
Capabilities
Show off your amenities in one place
Drive upsell & ancillary revenue
Capture guest insights
Features
Communication & Messaging
Content Management
Upselling
Request Management
Available Add-ons & Modules
Contactless Check-in
Contactless Check-inRecommended by
Achievements
This vendor's trending score is rising, Alliants Guest App is the #12 most trending product in the Hotel Guest Apps category (out of 88) and the #513 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morealliants’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Alliants Case Studies
alliants doesn’t have any case studies available
References
"Significant improvements in our performance. The experienced Alliants team were able to get us up and running in no time, driving significant improvements in our performance."
"Alliants has empowered us to deliver a better and more responsive service through the use of guest messaging. The simplicity of the solution has meant uptake has been very high, less time for our staff answering calls and more requests turned around a lot faster."
"Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat."
"Our philosophy is to provide our guests with a discreet and highly personalized hotel experience. We are always striving to exceed our guests' expectations and with the introduction of the new app, our team can easily engage with guests and seamlessly manage all conversations and requests in one view."
"Our philosophy is to provide our guests with a discreet and highly personalized hotel experience. We are always striving to exceed our guests' expectations and with the introduction of the new app, our team can easily engage with guests and seamlessly manage all conversations and requests in one view."
"Our philosophy is to provide our guests with a discreet and highly personalized hotel experience. We are always striving to exceed our guests' expectations and with the introduction of the new app, our team can easily engage with guests and seamlessly manage all conversations and requests in one view."
"Great platform that integrates multiple systems, and is very user friendly. Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat."
"Great platform that integrates multiple systems, and is very user friendly. Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat."
"We have loved using Alliants at Lyle, as a new independently owned property Alliants has given us the ability to engage with guests throughout and after their stays in a way that wouldn't be possible without the platform. It has given us an opportunity to remain in constant contact with the guest on their terms and remain respectful of guests' time and communication preferences. It also helps our team remain on the same page about all guests without having to send constant emails back and forth! Alliants is awesome!"
"We have loved using Alliants at Lyle, as a new independently owned property Alliants has given us the ability to engage with guests throughout and after their stays in a way that wouldn't be possible without the platform. It has given us an opportunity to remain in constant contact with the guest on their terms and remain respectful of guests' time and communication preferences. It also helps our team remain on the same page about all guests without having to send constant emails back and forth! Alliants is awesome!"
Featured Customers
More Products by alliants
Hotelier Rating
Looking for specific info?
Great platform
Guest Relations Manager from 10 to 24 room Boutique in Saint-Tropez (France)
Great Technical Support
Director of Rooms from 100 to 199 room Luxury Hotel in Warsaw (Poland)
An engaging and helpful team.
Reception Manager from 100 to 199 room Boutique in (United Kingdom)
It looks like alliants is not recommended by any hotels
Check out the top 10 most recommended alliants alternativesExpert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Wide range of messaging channels: AXP offers the broadest selection of messaging channels, including native support for WeChat on both iOS and Android. The concierge module enables seamless collaboration between guests and staff, and provides an efficient single view to help your guests (& staff) see everything in one place. Innovative features: New features such as Apple Wallet Key and Digital Wallet enhance convenience and functionality.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Alliants offer a consultative approach that offers personalised guidance tailored to your needs. The team consists of former hoteliers with a background in luxury service, ensuring a high level of expertise. Their focus is on delivering unique guest experiences that align with your brand values. Additionally, their solutions are flexible and do not lock you into a specific app.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Have a talk with the team to discuss your needs and requirements - they have a wealth of experience across the board and a range of solutions to help address a range of challenges and really help you deliver innovative, convenient digital experiences to guests - which is exactly what guests are craving these days.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
alliants
11 months ago
Alliants Unveils A Myriad Of New Features And Enhancements To Elevate Service Personalization Capabilities
alliants
3 years ago
Alliants Secures Investment from Zendesk to Scale Digital Concierge Services Globally
alliants
3 years ago
New Nobu App Drives Interaction
alliants
3 years ago
Why Messaging is the Gateway to Great Customer Experiences
alliants
4 years ago
Alliants appoints Edwards and Moore to Drive Next Phase of Growth
alliants
4 years ago
Alliants Launches Contactless Guest Experience Platform
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alliants has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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