Alliants Guest App

4.8 (3 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Cécile, Kate, Luis + 3 more experts recommend alliants

Read Recommendations
Product Banner

Alliants Guest App

4.8 (3 REVIEWS)

Unranked in Hotel Guest Apps

Simple and intuitive guest app that facilitates a contactless experience

User avatar image User avatar image User avatar image

What is alliants?

Founded in 2009 | Headquarters in United States | 50 employees
Alliants Guest App is a comprehensive guest experience platform designed to unify guest communications, requests, bookings, and trip planning activities for hospitality businesses. It seamlessly integrates contactless check-in/out processes, with optional mobile key access, making guest entry and exit smoother and more efficient. This app can be customized with your own branding and images, ensuring it fits perfectly with your business identity. Guests can converse through their preferred messaging channels, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, among others. The app consolidates all these interactions, allowing you to see the entire conversation history in one place, regardless of the channel used. To enhance communication, it offers 2-way instant translation in over 103 languages, bridging language gaps and improving service delivery. Moreover, the Alliants Guest App automatically generates a real-time, interactive digital itinerary for guests, featuring their schedule of reservations, activities, requests, and statuses. This feature not only keeps guests informed but also enhances their overall experience, making their stay more enjoyable and stress-free. Adaptable to a variety of operational setups, this app is invaluable for any hospitality business aiming to enhance guest satisfaction and streamline operations.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of alliants products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by alliants

FAQs

Capabilities

Show off your amenities in one place

Drive upsell & ancillary revenue

Capture guest insights

Enable mobile key & contactless check-in

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Available Add-ons & Modules

Contactless Check-in

Contactless Check-in
Allow guests to skip the front desk on arrival and departure with contactless check-in & check-out.

INCLUDED

alliants Reviews Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Alliants Guest App is the #12 most trending product in the Hotel Guest Apps category (out of 88) and the #513 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

alliants’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

alliants Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Alliants Average Alliants

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

0

Success Stories

10

References

21

Featured Customers

Alliants Case Studies

profile-empty-state.svg

alliants doesn’t have any case studies available

More Products by alliants

https://ucarecdn.com/77c437c3-2b84-4fd2-ae40-5ac4861e99eb/-/crop/1323x827/0,0/-/preview/
https://ucarecdn.com/dcac534e-b6b4-41a9-8ed4-74bd48fbf996/-/crop/1280x800/0,0/-/preview/
https://ucarecdn.com/3c74b1d1-a58f-46c6-8524-405f9f22ce6d/-/crop/1332x832/0,0/-/preview/
https://ucarecdn.com/958496a9-4cae-4dca-8e13-e97bc572d558/-/crop/1728x1079/192,0/-/preview/

Alliants Reviews

Hotelier Rating

Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Small (1)
  • Large (2)

Country

  • United Kingdom
    United Kingdom
    (1)
  • Poland
    Poland
    (1)
  • France
    France
    (1)

Region

  • Europe
    Europe
    (3)
10

Great platform

Guest Relations Manager from 10 to 24 room Boutique in Saint-Tropez (France)

Verified
4 years ago
Great platform which helps us to better communicate and keep our daily tasks well structured and yet, be fast and efficient. Our guests really appreciate to chat easily with our team. Alliants team is very helpful.
Country France
Guest Relations Manager
Small Hotel
Vickie from alliants replied
Merci d'avoir pris le temps de nous laisser un avis. Nous apprécions vraiment votre soutien! We strive to make our customers happy so you in turn can provide the best communication options for your guests. I'm sorry if there is ever a connection challenge with your PMS. We will reach out to you to see if we can track it. Thank you for your support! And if you ever need anything, please do not hesitate to ask. You know where we are! :)
10

Great Technical Support

Director of Rooms from 100 to 199 room Luxury Hotel in Warsaw (Poland)

Verified
4 years ago
Alliants has been a great partner on our App - great technical support, training our teams and follow up on every situation.
Country Poland
Director of Rooms
Large Hotel
Vickie from alliants replied
Thank you for such a lovely and positive review. We love our partnership with you and thank you for your continued support. We apologise for the challenge with they keyless entry. I am pleased to advise you the Android connection has been fixed. May I suggest you update your app from the app store and all should be working well. If for any reason you continue to experience a challenge, please reach out to [email protected] as soon as possible. We want to ensure your guests are not inconvenienced in any way. Thank you!
9

An engaging and helpful team.

Reception Manager from 100 to 199 room Boutique in (United Kingdom)

Verified
4 years ago
Some vendors may take a few days to get back to you about their product or provide change logs during or post updates however the team at Alliants engages with us on such a regular basis to keep us up to date with any changes or challenges they are facing. With them having previous operational experience they understand the challenges fac...
Country United Kingdom
Reception Manager
Large Hotel
Vickie from alliants replied
Thank you so much for your positive review. We at Alliants strive to build solutions that benefit both the hotel team and their valued guests. And you're right! Operations are on the front line so we know how important it is to provide support as quickly as possible so you can focus on other areas, like making your guests as comfortable as possible. Thank you also for your suggestion of a "consumer input system." I will share that with our team here. In the meanwhile, if you click on the "support" tab, there is an option to leave Feedback for our team. Otherwise, just reach out to our team at anytime. We appreciate all feedback. :)
  • 1

Recommend empty

It looks like alliants is not recommended by any hotels

Check out the top 10 most recommended alliants alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Wide range of messaging channels: AXP offers the broadest selection of messaging channels, including native support for WeChat on both iOS and Android. The concierge module enables seamless collaboration between guests and staff, and provides an efficient single view to help your guests (& staff) see everything in one place. Innovative features: New features such as Apple Wallet Key and Digital Wallet enhance convenience and functionality.

Question:

What differentiates this product or service from the competition?

Answer:

Alliants offer a consultative approach that offers personalised guidance tailored to your needs. The team consists of former hoteliers with a background in luxury service, ensuring a high level of expertise. Their focus is on delivering unique guest experiences that align with your brand values. Additionally, their solutions are flexible and do not lock you into a specific app.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Have a talk with the team to discuss your needs and requirements - they have a wealth of experience across the board and a range of solutions to help address a range of challenges and really help you deliver innovative, convenient digital experiences to guests - which is exactly what guests are craving these days.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Kate Fuller Senior Marketing Manager @ IRIS
RecommendationAvatar
Kate Fuller Senior Marketing Manager @ IRIS
Are you a consultant or vendor that recommends alliants? Leave a recommendation

alliants Integrations

Need better tech connections?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Oracle Hospitality
Oracle Hospitality

92% recommended by 596 hotels

Property Management Systems
Cendyn
Cendyn

89% recommended by 272 hotels

Hotel CRM & Email Marketing
Amadeus
Amadeus

83% recommended by 153 hotels

Staff Collaboration Tools
Shiji Group
Shiji Group

85% recommended by 61 hotels

Property Management Systems
Hapi
Hapi

96% recommended by 52 hotels

Hotel CRM & Email Marketing
Unifocus
Unifocus

86% recommended by 44 hotels

Staff Collaboration Tools
apaleo GmbH
apaleo GmbH

99% recommended by 15 hotels

Property Management Systems
Vingcard
Vingcard

95% recommended by 143 hotels

Hotel Keyless Entry Systems
dormakaba

This integration hasn’t been verified by dormakaba yet.

dormakaba

93% recommended by 39 hotels

Hotel Keyless Entry Systems
FLEXIPASS Keyless Mobile Access
FLEXIPASS Keyless Mobile Access

94% recommended by 27 hotels

Hotel Keyless Entry Systems

Support

Unverified

alliants has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

88%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Learn more

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .


English (EN)
Terms of Use · Privacy Policy · Newsletter · About
Copyright © HotelTechReport 2025

Get personalized product recommendations

Product recommendations advisor

Ghostel icon
You’re almost done
Are you sure you want to leave and lose your progress?
I want to continue
I want to leave