10 Best Employee Engagement Software Vendors for Hotels 2022

Hotel Tech Report | Last updated
11 PRODUCTS REVIEWED
369 HOTELIERS SURVEYED
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Employee Engagement Software Vendor Shortlist
We’ve surveyed 369 hoteliers across more than 21 countries to understand which are the best Employee Engagement Software vendors, along with everything you need to know in order to buy the right Employee Engagement Software for your hotel (including our 2022 Employee Engagement Software Guide). We also aggregate key decision criteria data including integration availability, partner ecosystem, expert recommendations and more (learn more about HTR’s ranking methodology).
Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.

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  • Featured: Vendors can subscribe to become Premium Members on HTR. This option sorts the directory first by Premium Members and then by HT Score.
  • Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.
hotelkit
4.8 (224 reviews)
Ht score logo 100 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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winner logo badge 2022 WINNER
Hoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2022 HotelTechAwards
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Increase productivity and stay connected on one single platform
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Hotel Effectiveness
4.8 (73 reviews)
Ht score logo 89 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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second finalist logo 2022 FINALIST
Hoteliers voted Hotel Effectiveness as the #2 Employee Engagement Software provider in the 2022 HotelTechAwards
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Eliminate miscommunication and improve enagagement.
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Lodgistics
4.9 (22 reviews)
Ht score logo 75 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Connected operations for unparalleled guest satisfaction
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Optii Solutions
Optii Chat connects every employee on any device so they can communicate, update and stay engaged at all times.
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Beekeeper
4.7 (47 reviews)
Ht score logo 85 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Enterprise Messaging, Internal Communication, Blue Collar Workers, Employee Engagement, Retail, Hospitality, Instant Messaging, Mobile Communication, Field Services, Logistics, Pulse Surveys, Workflows, Manufacturing, Employee App, Mobile Intranet, and Non-Desk Employees
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Microsoft
Enable team communication with 1:1 and group chat, organized channels, and calling.
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Facebook
Workplace combines next-generation technology and easy-to-use features to transform communications, culture and workflows inside organizations of all shapes, sizes and industries. So you can join the evolution.
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Qooco
Language Learning, Mobile Education Technology, Employee Engagement Solutions, and Skills Development and Training
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PurpleCloud Technologies
mobile applications, hotel operations, and hotel technology
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Novility
Hospitality training redefined by technology
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OVERVIEW
What is Employee Engagement Software
Finding the right Employee Engagement Software solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Employee Engagement Software vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2022 Employee Engagement Software Guide)
category-buyers-guide

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Mission
Help hoteliers maximize the use of technologies they already use, discover new ones they’ve never heard of and more effectively navigate the complex software buying journey.
Vision
To make the hotel industry the most technologically advanced industry on the planet.

We sell different types of products and services to technology companies to help them educate buyers, build their brand and grow their install base. These services are usually sold through bundled membership packages but are also sold a la carte and include: sponsored content, advertising, lead generation and marketing campaigns. While members do receieve many benefits to help improve their presence ranging from enhanced premium profiles to review collection services—membership status and sponsorship do not influence the HT Score ranking methodology in any way.

To learn more about our marketing services, visit our partner site

We rank products based on our proprietary ranking algorithm, the HT Score. The HT Score is an aggregated score out of 100 that is relative within each category that is intended to encapsulate key variables in the buying process including: customer ratings & reviews, partner ecosystem, integration availability, customer support, geographic reach and more.

Similar to REVPAR for hotels, the HT Score is intended to be a normalizing metric to be able to better compare different vendors. Instead of rate and occupancy, the two prinmary drivers are a blend of review quantity and average ratings. Also similar to REVPAR, the HT Score is a metric to aid in decision making but is not intended to be used as a sole factor when selecting vendors.

To learn more about the HT Score ranking methodology, visit our HT Score documentation and changelog

Maintaining independence and editorial freedom is essential to our mission of empowering hoteliers.

Core Hotel Tech Report content is never influenced by vendors and sponsored content is always clearly designated as such. Our team will only write sponsored content about products that we have either (1) demoed (2) gathered extensive user research on or (3) used ourselves.

To further protect the integrity of our editorial content, we keep a strict separation between our sales teams and authors to remove any pressure or influence on our analyses and research.

HTR crowd sources tens of thousands of verified reviews every year and aggregates hundreds of thousands of other data points ranging from expert recommendations to product integrations data which are instantly analyzed and made available to millions of hoteliers around the globe to discover, vet and research digital products for free on the platform to make technology decisions faster, easier and less risky-thus speeding up the pace of global innovation and adoption of technology.

Choosing the right software for your hotel depends on dozens of variables many of which can be quantified based on the characteristics of your property but many of which also come down to personal preference. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? HTR is designed to offer dynamic filters to quickly be able to personalize the data set to your characteristics. We also break down hotels into key segments/personas based on common property characteristics that typically service as indicators that drive similar product decisions which are intended to help you save time and quickly identify the best match for your hotel or portfolio.

While HTR’s data set is constantly growing making its recommendations more representative and accurate over time, our programatic recommendations based on the HT Score, data and segment popularity are intended to serve as a tool for you to leverage in the buying journey but do not replace thorough due dilligence and research. No two hotels are alike and most purchasing decisions also include personal preferences which is why we highly recommend that buyers consider a minimum of 3-5 vendors during the research processthat you get live demos and price quotes from to be able to make an informed decision.