Maximise commission-free bookings, accelerate your commission-free growth and build guest loyalty with the industry’s #1 Booking Engine
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Turn guest data into action with personalized offers, targeted communication, and automated workflows.
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The eCommerce shopping cart for your hotel's website.
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Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
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GuestCentric (Booking Engine)
4.6 (71 REVIEWS)
Ranked 26 (out of 139) in Booking Engine
Compel guests to book with an extraordinary shopping experience and the best hotel booking system
92% recommended by 70 hotels
GuestCentric (Booking Engine) Alternatives
Not sure if GuestCentric is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:
Capabilities
GuestCentric doesn’t have any benefits or use cases available
Features
Merchandising & Packages
Upselling & Cross Selling
Conversion
Payments
Transactional Emails
Group Bookings
Reporting & Analytics
Tax & Compliance
Recommended by
Achievements
This vendor's trending score is rising, GuestCentric (Booking Engine) is the #33 most trending product in the Booking Engine category (out of 139) and the #718 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGuestCentric’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
GuestCentric has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare GuestCentric to Top Alternatives
Maximise commission-free bookings, accelerate your commission-free growth and build guest loyalty with the industry’s #1 Booking Engine
The premium booking platform for leisure hotels and resorts
Paraty Tech has spent the last 12 years increasing hotel's and hotel chains' direct sales
Popularity by Segment
Size
8 | X-Small (1-9 room)
15 | Small (10-24 room)
32 | Medium (25-74 room)
12 | Large (75-199 room)
6 | X-Large (200+ room)
Country
55 | Portugal
13 | United States of America
4 | Spain
2 | Mexico
1 | Australia
1 | Turks and Caicos Islands
1 | Kenya
1 | Italy
Type
43 | Boutiques
21 | City Center Hotels
20 | Airport/Conference Hotels
20 | Luxury Hotels
19 | Resorts
17 | Bed & Breakfast & Inns
13 | Branded Hotels
12 | Extended Stay & Serviced Apartments
9 | Vacation Rentals & Villas
4 | Limited Service & Budget Hotels
2 | Casinos
Region
60 | Europe
15 | North America
1 | Oceania
1 | Central America
1 | Africa
Category
71 | Booking Engine
23 | Digital Marketing Agencies
23 | Hotel Reservations Systems
Hotelier Rating
Hoteliers like GuestCentric's intuitive and efficient booking engine, which has notably increased direct bookings and revenue. Unique features such as instant promotion updates, customizable booking engines, and effective digital marketing services help streamline operations. However, some users mention difficulties with updating inventory and rates, and suggest improvements in mobile interface and promotional visibility.
AI-generated from the text of customer reviews
Looking for specific info?
Flexibility, Proximity and professionalism
Owner from 10 to 24 room Bed & Breakfast & Inn in Travancinha (Portugal)
Service is fantastic!
Director of Sales from 100 to 199 room Boutique in Everett (United States of America)
#userfriendly #appeal
Hospitality General Manager from 25-49 room Boutique in Leiria (Portugal)
Very good tech platform
Sales Manager from 100 to 199 room Extended Stay & Serviced Apartment in Aldeamento Pedras d'el Rei (Portugal)
Fantastic Support
Front-desk Manager from 50-74 room Boutique in Lisbon (Portugal)
Efficient and fast pace
Revenue Manager from 50-74 room Boutique in Porto (Portugal)
Great product
Reservations & Revenue Manager from 75-99 room Luxury Hotel in Martim Afonso (Portugal)
Very good
CRM from 75-99 room City Center Hotel in Ponta Delgada (Portugal)
Easy to use and communicate
GM from 75-99 room Branded Hotel in Lisbon (Portugal)
Very helfull
sales & revenue from 50-74 room City Center Hotel in Santo Tirso (Portugal)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
I appreciate the customer support from the Development team and the quality call that is made for the integration with Quicktext to make sure that nothing is missed or overlooked. The integration is very thorough to ensure that any add-on integration like ours is an enhancement and does not eat away from the product's performance in any way.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Kudos, for the quality call that is made regarding the integration with Quicktext. That was a very detailed focused approach to Quality. The UX on the booking engine is very different from anything I have seen on another booking engine. Seeing the booking calendar and the rates at the same time is a great experience.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
I have nothing to mention regarding this as we just made it through with our first integration for our first client. The whole integration experience is very great. Great help from the development team and sales teams as well who keep an eye on the whole process.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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GuestCentric has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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