Ranked 12 (out of 115) in Booking Engine
Booking Engine
Compel guests to book with an extraordinary shopping experience and the best hotel booking system
Ranked #12 out of 115 in Booking Engine
GuestCentric’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreOur booking system provides guests instant gratification. The original rates and availability calendar allows users to identify the most attractive offers at a glance and ground-breaking customer journey management with website funnels allows guests to book the best offers with just one click. And you can collect securely with tens of payment methods, fully automated. GuestCentric packages and pro...
92% recommend
VP Revenue Management from Boutiques in Miami (United States)
GuestCentric's Booking Engine interface is super user friendly, you have the best promotions tools out there to combat the OTA's and actually win the fight.
Director of Sales and Marketing from Resorts
The team is amazing and the tool perfectly matches our needs! Great flexibility and many options to adapt and easily create content.
Manager from Boutiques
We'll tell you when we know. So far our problems have been solved on the spot with no fuss
Founder & CEO from Luxury Hotels
Some integration with other providers could be more rapid and effective. The rates management should allow us to get more commercial and round figures between room categories and others. a Room rate of €223,65 is not ...
General Manager from Boutiques
There is nothing we can think of that, in this case, could be improved as all went well
What does this product or service do well?
I appreciate the customer support from the Development team and the quality call that is made for the integration with Quicktext to make sure that nothing is missed or overlooked. The integration is very thorough to ensure that any add-on integration like ours is an enhancement and does not eat awa...
by Jasser Amri (Quicktext) on December 10, 2021
See more answers (5)What differentiates this product or service from the competition?
Kudos, for the quality call that is made regarding the integration with Quicktext. That was a very detailed focused approach to Quality. The UX on the booking engine is very different from anything I have seen on another booking engine. Seeing the booking calendar and the rates at the same time is...
by Jasser Amri (Quicktext) on December 10, 2021
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
I have nothing to mention regarding this as we just made it through with our first integration for our first client. The whole integration experience is very great. Great help from the development team and sales teams as well who keep an eye on the whole process.
by Jasser Amri (Quicktext) on December 10, 2021
See more answers (5)Increase your direct bookings to grow your revenue and take control of your guest experiences with SiteMinder’s high-converting booking engine.
Direct booking technology, web design, digital marketing, meta search, distribution strategy
We believe that through technology every hotel can have its direct website as its biggest single channel for attracting bookings.
This vendor is 80% below the category average..
This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.
December 14, 2021
Front-desk Manager from Boutiques in Lisboa (Portugal)
They have an amazing support team. Quick resolution of any issue. They call you and explain step by step all the details that you are unable to do.
Evolution system (GDS rates) needs improvement, only working with flat rates, need to work with inventory rooms for different rates.
September 03, 2021
Revenue Manager from Boutiques in Porto (Portugal)
Professional relation above average Quick and efficient on solving costumers problems Always available to support you with any question or doubt you might have
-Prices range management: I believe that for a 5 star hotel like us, cents should not be available when changing/uploading room prices. They should be kept "rounded numbers" even for the unit value which ...
September 02, 2021
Owner from Vacation Rentals & Villas in Travancinha (Portugal)
excellent value for money excellent customer service excellent website design very reliable service Custom-made service always try to meet the client, great flexibility a personal service is possib...
It would be perfect if they could make the website back office more user friendly It really is a good solution
June 08, 2021
Reservations & Revenue Manager from Luxury Hotels in Grândola (Portugal)
Booking engine is quick, "clean", easy, simple to book. Very user friendly. Guestcentric provides good customer service assistance. !
I think in regards to creating promotions and the way they are visible on the booking engine could be improved. It could offer more options to work with, in regards to revenue back office.
June 07, 2021
CRM from Airport/Conference Hotels in Ponta Delgada (Portugal)
Great support team! They are all very helpful and clear. Very short time span between asking for help and receiving the answer from them :)
Right now, I think nothing. The Team porformance is one of the best things they have. Deffinitely recommend their support.
June 04, 2021
GM from Vacation Rentals & Villas in Lisbon (Portugal)
Service is outstanding and of capital importance to me. This was one of the main reasons to choose guestcentric systems as our tech partner for CRS booking engine and web developers.
Still too soon to report items to improve, but I don’t expect much to complain about over the next few years.
Why Revenue and Marketing need to align!
Planning for 2022: A Hotelier’s Guide
Discover the Evolving Traveler's Journey [INFOGRAPHIC]
World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
The end-to-end solution for groups and chains to track hotels’ parity performance, efficiently manage online partnerships and solve the right parity issues across OTAs and metasearch.
E-commerce from Boutiques
- easy to work with (booking engine solution) - great account manager - to have the daily support by tech team anytime it´s needed