ResortSuite

2.5 (1 REVIEWS)

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HT Score  
0 out of 100
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Spa Software, Hotel Software, Club Software, and Resort Software

More than 50% of Resort Suite’s reviews come from United States of America.

Ratings Summary

2.5
Poor
Ease of Use
3.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5

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Achievements

Trending Product

This vendor's trending score is rising, ResortSuite is the #52 most trending product in the Hotel Management Software category (out of 67) and the #965 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Resort Suite’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About ResortSuite
Founded in 2000 | Headquarters in Toronto, Ontario | 28 employees
Since 2000, ResortSuite has been providing enterprise class hospitality management software and services to the industry's leading luxury properties. ResortSuite provides a modern reservation and operational management solution for resorts and hotels, boutique hotels, spas and spa chains, and clubs and leisure operations.

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Capabilities

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Resort Suite doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Pricing Available By Request

Resort Suite has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
0
Very Good
0
Average
0
Poor
1
Terrible
0

Property Size

  • Large (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
5

It does the job

Front Office Manager from 100 to 199 room in Chicago (United States of America)

Verified
5 years ago
They work off of a ticket system for tech support on individual issues. Makes the follow up easier and also has 24 hour support.
Country United States of America
Front Office Manager
Large Hotel
  • 1

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Expert Q&A and Partner Recommendations

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Integrations

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Hotel CRM & Email Marketing
Aptech

This integration hasn’t been verified by Resort Suite yet.

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98% recommended by 108 hotels

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In-Room Hotel Tablets
HMA Intelligent Marketing

This integration hasn’t been verified by Resort Suite yet.

HMA Intelligent Marketing

100% recommended by 2 hotels

Digital Marketing Agencies
Revinate

This integration hasn’t been verified by Resort Suite yet.

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92% recommended by 287 hotels

Hotel Reservations Systems
+3 more

Support

Unverified

Resort Suite has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

50%

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