ResortSuite

2.5 (1 REVIEWS)

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HT Score  
0 out of 100
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Spa Software, Hotel Software, Club Software, and Resort Software

More than 50% of Resort Suite’s reviews come from United States of America.

What is Resort Suite?

Founded in 2000 | Headquarters in Toronto, Ontario | 28 employees
ResortSuite is a property management system (PMS) designed to enhance the reservation and operational processes of luxury resorts, hotels, boutique hotels, spas, spa chains, and clubs. The platform offers an integrated solution that streamlines various aspects of hospitality management, from booking and lodging to spa and club activities. With its comprehensive suite of tools, ResortSuite allows businesses to manage guest reservations, streamline operations, and improve the overall guest experience. Its modular design ensures flexibility, enabling properties to select features that align best with their unique operational needs, thereby fitting seamlessly into their existing business processes.

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ResortSuite Alternatives

Not sure if Resort Suite is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:

  1. 1. Cloudbeds — Best for integrating multiple functions into a single, easy-to-use system.
  2. 2. Mews — Best for simplifying operations, managing bookings, and boosting your hotel's income.
  3. 3. InnQuest — Best for integrating all your hospitality tools in one place
  4. 4. WebRezPro — Best for integrating online bookings and payment systems seamlessly.
  5. 5. Shiji Group — Best for integrating property management systems effortlessly
  6. 6. Oracle Hospitality — Best for reliable hotel operations and increased guest satisfaction
  7. 7. HOTELTIME — Best for integrating all hotel services into one platform
  8. 8. Stayntouch — Best for integrating property management with third-party systems
  9. 9. Yanolja — Best for real-time updates to inventory and rates everywhere
  10. 10. ThinkReservations — Best for improving guest experiences with easy-to-use management tools.

Capabilities

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Resort Suite doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Resort Suite Reviews Summary

2.5
Poor
Ease of Use
3.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5

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Achievements

Trending Product

This vendor's trending score is rising, ResortSuite is the #32 most trending product in the Hotel Management Software category (out of 71) and the #1084 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Resort Suite’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Resort Suite Pricing

Pricing Available By Request

Resort Suite has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Resort Suite Reviews

Hotelier Rating

Excellent
0
Very Good
0
Average
0
Poor
1
Terrible
0

Property Size

  • Large (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
5

It does the job

Front Office Manager from 100 to 199 room Branded Hotel in Chicago (United States of America)

Verified
6 years ago
They work off of a ticket system for tech support on individual issues. Makes the follow up easier and also has 24 hour support.
Country United States of America
Front Office Manager
Large Hotel
  • 1

Recommend empty

It looks like Resort Suite is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Resort Suite Integrations

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Company Functionality
SiteMinder
SiteMinder

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Channel Managers
Canary Technologies

This integration hasn’t been verified by Resort Suite yet.

Canary Technologies

96% recommended by 1767 hotels

Cyber Security & Fraud Prevention
+4 more
Actabl

This integration hasn’t been verified by Resort Suite yet.

Actabl

93% recommended by 1543 hotels

Staff Collaboration Tools
Duetto
Duetto

94% recommended by 567 hotels

Meetings & Events Intelligence
+2 more
Cendyn
Cendyn

89% recommended by 269 hotels

Hotel CRM & Email Marketing
Akia
Akia

98% recommended by 107 hotels

Guest Messaging Software
+3 more
Otelier

This integration hasn’t been verified by Resort Suite yet.

Otelier

89% recommended by 101 hotels

Business Intelligence
Volo
Volo

97% recommended by 52 hotels

In-Room Hotel Tablets
Revinate

This integration hasn’t been verified by Resort Suite yet.

Revinate

92% recommended by 288 hotels

Hotel Reservations Systems
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Infor
Infor

80% recommended by 82 hotels

Revenue Management Systems

Support

Unverified

Resort Suite has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

50%

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