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OpenSpace
4.7 (27 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Fabio Leon, Christian, Rodrigo + 139 more experts recommend Duetto
Read RecommendationsOpenSpace
Ranked 1 (out of 12) in Meetings & Events Intelligence
Dynamic Pricing for MICE
94% recommended by 564 hotels
Virgin Hotels, Noble House, The Standard & 561 others
What is Duetto?
Founded in 2012 | Headquarters in San Francisco, California | 162 employees
OpenSpace is an innovative automated Revenue Management System tailored for the Meetings, Incentives, Conferences, and Events (MICE) industry. This advanced platform leverages AI to optimize pricing, space utilization, and booking strategies, ensuring maximum revenue for events such as weddings, meetings, and conferences. Enhanced by an Integrated Booking Engine (IBE) and a robust quotation tool, OpenSpace streamlines operations for convention and banquet sales teams. By automating complex tasks, it allows businesses to focus on delivering exceptional event experiences while driving profitability and efficiency in their operations.
Capabilities
Maximize Function Space Total Profitability
Maximize Function Space Total Profitability
Analyze total demand, including function space, and ancillary spend, to enhance profitability.
Increase Booking Conversion Rates
Increase Booking Conversion Rates
Be the first to proposal every time. Generate function space quotes quickly and efficiently with our intuitive quote generator.
Quickly Provide Accurate and Competitive Quotes
Quickly Provide Accurate and Competitive Quotes
Access to real-time, detailed data minimizes the need to verify discounts with revenue leaders, streamlining the quoting process for meeting and events sales teams.
Boost Cross-Departmental Alignment
Boost Cross-Departmental Alignment
Working in the same platform leveraging the same pricing strategies and data enhances alignment and execution across your catering, sales, and revenue management teams.
Automated, Customer-Generated Quotes
Automated, Customer-Generated Quotes
Our user-friendly booking engine empowers customers to create quotes based on their event requirements, helping them build the event they need in line with their budget.
Real-Time Reporting
Real-Time Reporting
Our meetings and events revenue dashboard displays all the data you need to maximize event bookings.
Features
Analytics & Reporting
4/5 features
Benchmarking & Compset
4/5 features
Available Add-ons & Modules
Internet booking engine (IBE) for MICE
Hotel Sales Software
Supply potential guests with live availability and real time-prices. OpenSpace is the only tool that includes both components (revenue management and booking automation).
Duetto Reviews Summary
Ease of Use
4.6/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, OpenSpace is the #1 most trending product in the Meetings & Events Intelligence category (out of 12) and the #10 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDuetto has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Duetto Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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Duetto Case Studies
Great Wolf Lodge maximizes efficiency amid strategy change
Chicago (United States of America)
Artyzen Hospitality Group sees pricing (r)evolution
(Hong Kong)
Operational success for Hotel Madeira
Funchal (Sé) (Portugal)
Hey Lou HOTELS elevates market share across its portfolio with Duetto’s innovative solutions
Groß-Gerau (Germany)
Kata Group’s journey to dynamic pricing with Duetto
Tambon Karon (Thailand)
Alpin Family increases RevPAR by 24% across its portfolio with Duetto
Mangia’s Resorts and Clubs consistently exceeds revenue goals with Duetto
Palermo (Italy)
Hotel Casa Dorada Los Cabos, Resort & Spa drives revenue growth by partnering with Duetto
Cabo San Lucas (Mexico)
MICE technology transforms Empire Riverside’s revenue management strategy
Hamburg (Germany)
Art Deco Hotel Montana boosts RevPAR by 33.67% after onboarding Duetto
Luzern (Switzerland)
L7 Gangnam sees significant results with Duetto
(Korea, South)
Duetto drives revenue growth and operational efficiency for RIMC Hotels & Resorts Group
Hamburg (Germany)
Real-time price optimization helps Hotel Pez Espada beat the competition
Torremolinos (Spain)
Live! Casino & Hotel use Duetto to maximize loyalty and demand
Hanover (United States of America)
OpenSpace Drives 51% Increase in RevPP for Atrium Hotel Mainz
Mainz (Germany)
Staypineapple Sees Juicy Results With Duetto
Length of Stay Strategy Pushes Yotel Ahead
Boston (United States of America)
Lub d Sees Rate Treble in High Season
Chaweng (Thailand)
Suites Success for Crystalbrook Collection
Brisbane City (Australia)
Flexible Pricing Strategy Drives Total Profitability at Heure Bleue Palais
Essaouira (Morocco)
Forward-looking Data Gives Park Royal a Revenue Boost
Cancun (Mexico)
Open Pricing Helps Adriatic Luxury Hotels Maximize Last Room Availability
Dubrovnik (Croatia)
Revenue Automation Boosts Market Share for Central Hoteles
Mexico City (Mexico)
Room-Type Strategy Drives Revenue for Hotel Peter and Paul
New Orleans (United States of America)
How Duetto Boosts Revenue at Nobu Hotel Los Cabos
Cabo San Lucas (Mexico)
Hotel Arena on Out-pacing Comp Set
Amsterdam (The Netherlands)
Ushuaia Ibiza: Delivering A Rock Star Revenue Strategy
Playa d'en Bossa (Balearic Islands)
English Lakes Harnesses Domestic Demand
Lancaster (United Kingdom)
Segmented Revenue Strategy Delivers Success for Noble House
Teton Village (United States of America)
Diverse Portfolio Reaps Rewards With Open Pricing Strategy
Sydney (Australia)
Revenue Soars For Wharf Hotels In Hong Kong
Hong Kong (China)
How Virgin Hotels Automated Room-Type Pricing Based on Demand with Duetto
Edinburgh (United Kingdom)
The Standard, New York - Exceeding Budgeted Reopening Targets
New York City (United States of America)
Delivering Top Results For Graduate Hotels
Athens (United States of America)
Tech Investment Boosts Revenue For Helios Hotels
Can Pastilla (Balearic Islands)
How Boyne Resorts Leveraged Duetto to Centralize Reporting and Create a More Integrated Total Revenue Strategy
Boyne Falls (United States of America)
References
""The Duetto team took the time to understand us and now the number of hours of data input has been reduced significantly, allowing time for more strategic discussions. The success is knowing how high we can go and not being afraid to be a leader in those rates. The results don’t lie.""
Doug Rigoni
President & CEO @
""We believe data wins arguments. Now, with six hotels open, we have a lot of our own data and rely on partners like Duetto to process that data. This makes it much easier to see patterns and react on them.""
Tobias Koehler
Group Director Marketing & Commerce @
"It's been quite a difference. You used to use half a day to type in rates, changes and yielding. It's very satisfying to know that you can be strategic and use your time better."
Alexander Klug
Revenue Assistant @
"What good is all this data if it takes too long to access it or make it actionable? We're confident that NH will be able to move beyond spreadsheets and develop better business strategies across 400 hotels around the world, now that we have far better visibility into our data and the ability to access and share it faster. Speed and accuracy make all the difference when hotel distribution and traveler preferences change so quickly."
Fernando Vives
Chief Commercial Officer @
"ScoreBoard is a time saver for my revenue team and my GMs. It's beautiful to have an application that can still drill down to the 15 things you need to look at before you make a decision. I'm actually really looking forward to budget season now."
Susie Rossi
Vice President of Revenue Management and Training @
"Moving beyond fixed rates and using Open Pricing enables us to get the right price to the right customer across every segment, channel and room type. Using more than just historical data gives us far more visibility into the future, and it’s opened a world of new revenue opportunities for us."
Craig Franco
Regional Director of E-commerce @
Extended Stay America Columbia - West - Interstate-126
"Duetto adds 5 to 10 points of RevPAR Index in the hotels where it has been implemented. Honestly, I don’t know of any other single thing management could do to bump the Index like that."
Lee Pillsbury
Chairman @
Thayer Lodging Group Accounting
Featured Customers
Popularity by Segment
Size
27 | X-Small (1-9 room)
11 | Small (10-24 room)
115 | Medium (25-74 room)
230 | Large (75-199 room)
283 | X-Large (200+ room)
Country
200 | United States of America
89 | Mexico
54 | Germany
35 | United Kingdom
23 | Italy
21 | Spain
18 | Australia
16 | Switzerland
15 | France
14 | Thailand
13 | Austria
11 | Canada
11 | China
9 | Portugal
8 | Netherlands
7 | United Arab Emirates
7 | Belgium
6 | Korea, South
6 | Morocco
5 | Malaysia
5 | Greece
5 | Singapore
5 | Argentina
5 | Philippines
4 | Sweden
4 | Norway
4 | Bulgaria
3 | Colombia
3 | Croatia
2 | Chile
2 | Panama
2 | Ireland
2 | Czech Republic
2 | Hungary
2 | Finland
2 | Estonia
2 | Ghana
2 | Dominican Republic
2 | Denmark
1 | Hong Kong
1 | New Zealand
1 | Brazil
1 | Tunisia
1 | Vietnam
1 | Romania
1 | Sri Lanka
1 | Israel
1 | Cayman Islands
1 | Cyprus
1 | South Africa
1 | Oman
1 | Costa Rica
1 | Maldives
Type
290 | Boutiques
282 | Luxury Hotels
236 | Resorts
235 | City Center Hotels
203 | Branded Hotels
166 | Bed & Breakfast & Inns
135 | Airport/Conference Hotels
92 | Limited Service & Budget Hotels
61 | Casinos
55 | Extended Stay & Serviced Apartments
49 | Hostels
31 | RV Parks & Campgrounds
18 | Vacation Rentals & Villas
7 | Motels
Region
300 | North America
235 | Europe
50 | Asia Pacific
19 | Oceania
14 | South America
10 | Africa
9 | Middle East
3 | Central America
Category
658 | Revenue Management Systems
205 | Business Intelligence
27 | Meetings & Events Intelligence
More Products by Duetto
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Duetto for its comprehensive suite of tools that optimize revenue management through advanced pricing strategies and automation. The platform's flexibility supports various hotel types, allowing for precise rate adjustments and efficient management of MICE and group bookings. Users appreciate its ability to automatically forecast demand and respond quickly to market changes, while its seamless integration ensures smooth operation across different departments, ultimately improving profitability and guest satisfaction.
AI-generated from the text of customer reviews
Looking for specific info?
10
Professional personal advice
Assistant manager from 100 to 199 room Boutique in Mainz (Germany)
Verified
2 days ago
Implementation of the required revenue reports new ideas for increasing mice revenueInterface to the PMS used in our company Atrium Hotel Mainz.
Germany
Germany
Assistant manager
Large Hotel
10
OpenSpace has become indispensable
Management Assistant from 100 to 199 room Boutique in Mainz (Germany)
Verified
2 days ago
- Revenue maximization - Simple quotation creation - Yield management in MICE - Intuitive front end for the conference booker - Interface to the PMS used - Efficient and simple workflow for our conference sales - Intuitive usability in the backend - Transferability to the banquet sector - Simple and fast contact to support
Germany
Germany
Management Assistant
Large Hotel
9
User friendly RMS
Senior Revenue Manager from 200 to 499 room City Center Hotel in Kristiansand (Norway)
Verified
2 days ago
Flexibility and user friendly RMS helping to apply different pricing and restriction strategy. Rate management is a great asset to navigate through this strategy and is quick to apply necessary changes. Dashboard analysis with different options is a quick way for reporting to hotel directors.
Norway
Norway
Senior Revenue Manager
X-Large Hotel
10
Fast and easy offers
Sales & Capacity Manager from 5 to 9 room in Ingelheim am Rhein (Germany)
Verified
3 days ago
The tool makes it easy and fast for our customers to check availabilities and costs. The yielding system makes our outcome more profitable as well.
Germany
Germany
Sales & Capacity Manager
X-Small Hotel
10
Open Space is a game changer for our team.
Event Manager from 50-74 room in Altenstadt (Germany)
Verified
3 days ago
"Open Space has revolutionized the way we work! The intuitive interface and flexibility allow us to efficiently manage our data and make quick, informed decisions. We’re particularly impressed by the seamless integration with existing systems and the real-time analytics that provide us with a clear overview at all times. Open Space not only...
Germany
Germany
Event Manager
Medium Hotel
10
Ahead with OpenSpace
Assistance to CEO from 5 to 9 room in Ingelheim am Rhein (Germany)
Verified
3 days ago
Open Space is the only tool that seamlessly connects booking automation with revenue management! This unique integration has transformed the way we work, allowing us to optimize our bookings while simultaneously improving revenue strategies. The real-time data insights and automation features streamline our operations and eliminate manual t...
Germany
Germany
Assistance to CEO
X-Small Hotel
8
Flexible Automation and Accurate Forecasting
Director of Revenue Optimisation from 500+ room Bed & Breakfast & Inn in Makati (Philippines)
Verified
10 days ago
Duetto provides us with the flexibility to effectively implement our strategies by automating pricing, room type, and restriction adjustments. Its forecasting accuracy is generally high, offering a clear overview of demand across our hotels and enabling us to make the necessary adjustments to optimize our revenue strategy.
Philippines
Philippines
Director of Revenue Optimisation
X-Large Hotel
10
Great experience with Duetto - using multiple platforms!
Corporate Director of Revenue Strategy from 10 to 24 room Airport/Conference Hotel in Kumasi (Ghana)
Verified
11 days ago
Duetto allows flexible configuration to fit all types of hotels -luxury, boutique and large corporate/group houses. We use room type pricing and sub rates, and love the Room Type Analytics report. The Blockbuster module allows for real time group, meetings and events quotes. Scoreboard made it easy for us to customize reports for analytics,...
Ghana
Ghana
Corporate Director of Revenue Strategy
Small Hotel
10
Duetto RMS: The Ultimate in Flexibility and Open Pricing
Commercial Director from 100 to 199 room Bed & Breakfast & Inn in Jesolo (Italy)
Verified
11 days ago
One of the standout features of Duetto RMS is its open pricing model, which provides incredible flexibility compared to traditional revenue management systems. This makes it particularly well-suited for independent properties or non-branded hotels that need customisable and agile solutions to stay competitive. Additionally, the platform’s i...
Italy
Italy
Commercial Director
Large Hotel
8
A super flexible system that helps you spot and react to demand changes in real time and stay ahead in such a competitive market.
Director Sales and Marketing from 75-99 room City Center Hotel in Athens (Greece)
Verified
11 days ago
It helps me to effectively use my PMS data through clear, customizable dashboards and forecasts that actually make sense. It automates a lot of heave lifting that saves me time and resources while optimizing revenue. What what they excel on, is their support team and carring approach.
Greece
Greece
Director Sales and Marketing
Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit RecommendationPartners say
NEW AI Review summary
Industry experts recommend Duetto as an advanced revenue management system that combines AI-driven data analysis with strategic revenue management to optimize hotel profits. Its flexibility in customization, real-time dynamic pricing, and seamless integration with various systems offer a comprehensive solution. Experts highlight its superior predictive analytics, user-friendly interface, and ability to handle complex pricing models as standout features. However, there are concerns over its complexity for beginners, occasional lag in real-time data processing, and reliance on cloud-based functionality.
AI-generated from the text of customer reviews
Question:
What does this product or service do well?
Answer:
I particularly liked the user-friendliness and the friendly customer service, which was always easy to reach. special thanks to Luke Levy-Shephard, who gave me very good advice. A clear recommendation for anyone who wants to take their hotel to the next level.
Showing all answers to: "What does this product or service do well?"
I particularly liked the user-friendliness and the friendly customer service, which was always easy to reach. special thanks to Luke Levy-Shephard, who gave me very good advice. A clear recommendation for anyone who wants to take their hotel to the next level.
They have well-defined objectives and utilize a meticulous system to deliver a comprehensive analysis of your market. Additionally, they have a unique approach to onboarding new customers, introducing them to a system designed to be accessible and easy to understand for everyone.
Super accurate data for revenue managers that automatically detects and updates rates in real-time as soon as market conditions change helps maximize booking revenues and profits and empowers hotels to sharpen revenue management strategies through innovative technology.
Duetto excels at empowering revenue teams with real-time insights into pricing, forecasting, and demand. Its cloud-based hotel and casino revenue management software allows hoteliers to capture dynamic demand, increase efficiency, and be more agile.
Duetto's goal is to maximise a hotelier's revenue, and they do it very well with their suite of products, ensuring that hoteliers can make the best decisions in real-time, improving both profitability and competitiveness. They are seamlessly integrated with the SiteMinder Platform, so they can automatically reflect these decisions in their online distribution.
Question:
What differentiates this product or service from the competition?
Answer:
Duetto's RMS leverages advanced AI for dynamic pricing and demand forecasting, offering unparalleled flexibility and real-time insights. Unlike others, its Open Pricing model optimizes every segment, channel, and room type for maximum revenue.
Showing all answers to: "What differentiates this product or service from the competition?"
Duetto's RMS leverages advanced AI for dynamic pricing and demand forecasting, offering unparalleled flexibility and real-time insights. Unlike others, its Open Pricing model optimizes every segment, channel, and room type for maximum revenue.
Their system setup and dynamic graphs are uniquely designed and continuously adapt to the ever-changing demands of the market. I have encountered many revenue management companies, but none with such diverse and advanced analytics systems
Real times updates with next-gen analytics that produce rate recommendations for hotels up to five years into the future, updates are pushed automatically, putting users on the latest version, eliminating downtime.
Duetto sets itself apart from competitors by offering a powerful combination of advanced analytics, real-time insights, and a flexible pricing model. Its sophisticated algorithms and machine learning capabilities enable hoteliers to make data-driven decisions, optimize pricing strategies, and maximize revenue. Unlike traditional revenue management solutions, Duetto empowers users to react quickly to market changes and seize opportunities in real-time. Additionally, its user-friendly interface and automated workflows streamline operations, saving time and resources.
What really sets them apart is the complexity of their algorithm, which takes into account a greater range of variables to respond to the changing market conditions. Decision-making becomes then much easier for hoteliers.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The demo I had was very insightful and informative, great service from the team. Luke Shephard was especially helpful in identifying my needs and addressing my pain points. Thanks a lot!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
The demo I had was very insightful and informative, great service from the team. Luke Shephard was especially helpful in identifying my needs and addressing my pain points. Thanks a lot!
I will definitely show any General Managers, Director of Sales and Marketing and Revenue Director the advice of using this very unique system as it will definitely place them ahead of the competition when it come to get all the necessary Information to drive their ADR and Occupancy as well as analyzing the proper business to pursue
its ability to automate pricing adjustments, optimize revenue, and free up resources for strategic planning, its reputation for delivering reliable, actionable insights through an intuitive, user-friendly interface, and its ability to manage complex pricing structures across multiple properties.
Duetto is a powerful tool that can transform your hotel's revenue management strategy. By leveraging its advanced analytics and real-time insights, you can make informed decisions that drive revenue and optimize your operations. Be prepared to invest time in understanding the platform and its capabilities to maximize its potential.
Award winning solutions like Duetto's, with their dynamic and data-driven approach, can really help increase the revenue of your property. Once you get comfortable with them, you’ll quickly see how much time and stress they can save you.
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How To Build A Net New Revenue Strategy
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