PerfectLabor™ (by Hotel Effectiveness)

Ranked 1st (out of 21) in Scheduling & Labor Management

Scheduling & Labor Management

Hotel Scheduling, Hotel Labor Management, Hotel Operations, Hotel Software, Hotel Time & Attendance,...

Ratings Snapshot

Certificate of Excellence
Read 178 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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PerfectLabor™ (by Hotel Effectiveness) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 21 in Scheduling & Labor Management

Ease of Use
4.7/5
ROI
4.6/5
Implementation
4.6/5
Customer support
4.7/5
Verified Customer Support

Hotel Effectiveness has opened its internal systems to

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PerfectLabor™ (by Hotel Effectiveness) Overview

PerfectLabor™ (by Hotel Effectiveness) Overview

Hotel Effectiveness® is the only company that provides complete, real-time labor monitoring, scheduling and time & attendance designed specifically for hotels. We are experts in all areas of hotel labor management,delivering significant cost savings and reducing the time required to create and manage departmental and staff schedules. Hotel Effectiveness is used by thousands of hotels including mo...

About Hotel Effectiveness View website

Founded in 2007 | Headquarters in Roswell United States | 45 employees

Hotel Effectiveness is the only complete labor management system designed exclusively for hotels and hotel management companies. Hotel Effectiveness helps more ...

Other Products by Hotel Effectiveness

Integrates with

  • Business Intelligence
  • Reporting & Accounting Software
  • Restaurant Management Software
Browse integrations (8 verified)

What customers love about PerfectLabor™ (by Hotel Effectiveness)

Like 96% recommend

VP Finance from Branded

Their product is simple, straightforward and works for its intended purpose...which is to help everyone manage labor costs! They are responsive to our questions and suggestions for improved functionality.

Sr VP from Branded

HE allows us to better see and control labor with on time, at your finger tip reports. HE support is willing to work with us to insure we are able to get full benefits from their program.

VP of Operations from Other

The fact that the design is simple and that the important data around labor controls is constantly in the face of our operators. We have found that having such simple and good reporting data that directly correlate to o...

VP from Branded

- Hotel effectiveness staff is very receptive to any modifications we need to make for any of our hotels. The program is very customizable and very user friendly - Our Hotel managers have embraced this program and have ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotel Effectiveness has designed a full-featured labor management solution that fits the hospitality industry. Their solutions provide any hospitality company the ability to manage the largest expense in the entire organization to improve any company's profitability. Combine labor management with...

by Paul Bennie (ProfitSword) on September 26, 2020

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

Hotel Effectiveness is more than just a software solution. They are a vendor partner with your best interest in mind and are willing to do what it takes to help you be successful with your business.

by Paul Bennie (ProfitSword) on September 26, 2020

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Consider their ability to integrate and work with other vendor solutions to create a best in class custom solution for your company. ProfitSword has had nothing but success in our relationship and we always recommend the solutions.

by Paul Bennie (ProfitSword) on September 26, 2020

See more answers (1)
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Recommended by

Features

  • Labor Standards
  • Dynamic Scheduling
  • Automated Labor Monitoring
  • Corporate Visibility
  • Reporting & Analytics
  • Benchmarking
  • Time clock app
  • Team Communication
  • Auto Scheduling
  • Shift Swapping
  • Tasks & To Do Lists
  • Mobile App
  • Tip Pooling
  • Benefit Accruals

Want to go behind the scenes and see how PerfectLabor™ (by Hotel Effectiveness) works?

Clients & references

References & testimonials

Testimonial avatar
The tracking system has been better than I imagined and the GM's and Departmental mangers trust the data. Best news is that labor cost overages are now an exception!
Lonnie Funk President at the Rolling Oaks Hospitality, Inc
Testimonial avatar
I’d say any hotelier that’s out there, whether it’s a management company or an independent owner that does it, the tool and its uses that it allows you to do and control efficiently – it’s w...
Kerry Ranson Chief Development Officer at the HP Hotels

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • North America
VERIFIED MARKETS
  • United States
  • Canada
  • Puerto Rico

178 Verified Hotel Effectiveness Reviews

Likelihood to Recommend
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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Scheduling & Labor Management providers. It is advised that you ask for recent references before proceeding.

Dec 21, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Wage/labor Management are great. Scheduler could use work

GM from Limited Service in Auburn (United States)

Recommend 9/10
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What do you like most?

I like that I can see minutes per room each day. I also like that I can tell my labor cost from day to day.

What do you dislike or think could be improved?

I don’t like the scheduler. I believe it could be more efficient if am/pm shifts were combined. Scheduler is not user friendly when looking at it in hotel effectiveness.

Customer support
4
Ease of Use
5
Value for money
n/a
Implementation
4.5

Dec 16, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Couldn't live with out this program!

General Manager from Other in Odessa (United States)

Recommend 9/10
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What do you like most?

Hotel Effectiveness plays a very important role at my hotel, from the staff to management. It has made us go completely paperless, with request off to schedules, to cost of payroll and so much more. My ...

What do you dislike or think could be improved?

If I had to pick any cons it would be when housekeeping uses vacation time to not affect housekeeping Minutes Per Room time. When you add it to there time card it makes them look like they were over that ...

Customer support
4.5
Ease of Use
5
Value for money
5
Implementation
4.5

Dec 11, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Love Hotel Effectiveness

General Manager from Motel in Fort Mill (United States)

Recommend 10/10
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What do you like most?

Very user friendly. All area's of scheduling, labor ant time keeping are covered and easy to use. It's honestly a good program.

What do you dislike or think could be improved?

Fine as it is. I can't think of any improvements that I would like to see. Thank you for asking of our opinion.

Customer support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Dec 10, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Hotel Effectiveness pays for itself

General Manager from Branded in Atlanta (United States)

Recommend 10/10
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What do you like most?

I've utilized Hotel Effectiveness for six years and consider it one of my most useful tools as a general manager. The software is easy to use, and anyone can navigate it with ease. The daily labor check...

What do you dislike or think could be improved?

Something I would like to improve is the ability to enter data quicker. When correcting missed punches or times, auto-complete would be helpful. Also, prepopulate the labor codes for associates that hav...

Customer support
5
Ease of Use
4.5
Value for money
5
Implementation
5

Dec 10, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Helpfulness of Program

Manager from Branded in Gulfport (United States)

Recommend 8/10
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What do you like most?

The ability to control the labor of employees and keeping up with time management of employees also help staying within budget.

What do you dislike or think could be improved?

I would like to see better in input of hours for more than one person within my property when adjusting permission it seems to not go through to someone else after they are already within the system.

Customer support
3.5
Ease of Use
3.5
Value for money
3.5
Implementation
3.5

Dec 10, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Hotel Effectiveness simplifies and improves our operation daily

Hotel Manager from Branded in Minneapolis (United States)

Recommend 10/10
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What do you like most?

We are drastically reducing and more easily managing overtime. Everyone on staff has access to schedules and time off request manager. They can make their requests as well see which periods the hotel m...

What do you dislike or think could be improved?

I have noticed the program is not as user friendly on an Apple ipad? Possible that some additional compatibility with Safari would be helpful? More online training aids. I may have not seen all that is...

Customer support
5
Ease of Use
5
Value for money
4.5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month

Popular PerfectLabor™ (by Hotel Effectiveness) Integrations

View all (8 Hotel Effectiveness Integrations)