PerfectLabor™ (by Hotel Effectiveness)

Ranked 1 (out of 22) in Scheduling & Labor Management

Scheduling & Labor Management

Hotel Scheduling, Hotel Labor Management, Hotel Operations, Hotel Software, Hotel Time & Attendance,...

Ratings Snapshot

Certificate of Excellence
Read 178 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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PerfectLabor™ (by Hotel Effectiveness) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 22 in Scheduling & Labor Management

Ease of Use
4.7/5
ROI
4.6/5
Implementation
4.6/5
Customer Support
4.7/5
Verified Customer Support

Hotel Effectiveness has opened its internal systems to

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PerfectLabor™ (by Hotel Effectiveness) Overview

Top Alternative: M3 (Labor Management)

PerfectLabor™ (by Hotel Effectiveness) Overview

Hotel Effectiveness® is the only company that provides complete, real-time labor monitoring, scheduling and time & attendance designed specifically for hotels. We are experts in all areas of hotel labor management,delivering significant cost savings and reducing the time required to create and manage departmental and staff schedules. Hotel Effectiveness is used by thousands of hotels including mo...

About Hotel Effectiveness

Founded in 2007 | Headquarters in Roswell United States | 45 employees

Hotel Effectiveness is the only complete labor management system designed exclusively for hotels and hotel management companies. Hotel Effectiveness helps more ...

Integrates with

  • Reporting & Accounting Software
  • Business Intelligence
  • Property Management Systems
Browse integrations (11 verified)

Pros & Cons

Like 96% recommend

Executive Housekeeper from Hostel

it takes all the guess work out everything u need is right there at your fingertips It is very easy to access.

General Manager from Limited Service

Ease of navigation. The program has easy to read instructions that allow for easy and convenient listing of programs that allow you to maneuver quickly.

Hotel Manager from Branded

We are drastically reducing and more easily managing overtime. Everyone on staff has access to schedules and time off request manager. They can make their requests as well see which periods the hotel may have blocked ...

Guest Service Manager from Resort

Would be great if the app can merge with the phone calendar. I would like more cellphone add or options.

Area General Manager from Extended Stay

I wish the system would update more often. Or instead of 8 am move to 10 am to let management have time get in and have time so it doesn't look like we are behind all day until the next update.

General Manager from Other

I cannot think of anything that needs to be improved with Hotel Effectiveness at the moment. We really enjoy using it!

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotel Effectiveness has designed a full-featured labor management solution that fits the hospitality industry. Their solutions provide any hospitality company the ability to manage the largest expense in the entire organization to improve any company's profitability. Combine labor management with...

by Paul Bennie (ProfitSword) on September 26, 2020

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

Hotel Effectiveness is more than just a software solution. They are a vendor partner with your best interest in mind and are willing to do what it takes to help you be successful with your business.

by Paul Bennie (ProfitSword) on September 26, 2020

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Consider their ability to integrate and work with other vendor solutions to create a best in class custom solution for your company. ProfitSword has had nothing but success in our relationship and we always recommend the solutions.

by Paul Bennie (ProfitSword) on September 26, 2020

See more answers (1)
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GETTING STARTED

Download the 2021 Scheduling & Labor Management buyer’s guide

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Features

  • Labor Standards
  • Dynamic Scheduling
  • Automated Labor Monitoring
  • Corporate Visibility
  • Reporting & Analytics
  • Benchmarking
  • Time clock app
  • Team Communication
  • Auto Scheduling
  • Shift Swapping
  • Tasks & To Do Lists
  • Mobile App
  • Tip Pooling
  • Benefit Accruals

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • North America
VERIFIED MARKETS
  • United States
  • Canada
  • Puerto Rico

178 Verified Hotel Effectiveness Reviews

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This vendor has fewer recent reviews than average compared to other top Scheduling & Labor Management providers. It is advised that you ask for recent references before proceeding.

December 21, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Wage/labor Management are great. Scheduler could use work

GM from Limited Service in Auburn (United States)

Recommend 9/10
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What do you like most?

I like that I can see minutes per room each day. I also like that I can tell my labor cost from day to day.

What do you dislike or think could be improved?

I don’t like the scheduler. I believe it could be more efficient if am/pm shifts were combined. Scheduler is not user friendly when looking at it in hotel effectiveness.

Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
4.5

December 16, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Couldn't live with out this program!

General Manager from Other in Odessa (United States)

Recommend 9/10
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What do you like most?

Hotel Effectiveness plays a very important role at my hotel, from the staff to management. It has made us go completely paperless, with request off to schedules, to cost of payroll and so much more. My ...

What do you dislike or think could be improved?

If I had to pick any cons it would be when housekeeping uses vacation time to not affect housekeeping Minutes Per Room time. When you add it to there time card it makes them look like they were over that ...

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
4.5

December 11, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Love Hotel Effectiveness

General Manager from Motel in Fort Mill (United States)

Recommend 10/10
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What do you like most?

Very user friendly. All area's of scheduling, labor ant time keeping are covered and easy to use. It's honestly a good program.

What do you dislike or think could be improved?

Fine as it is. I can't think of any improvements that I would like to see. Thank you for asking of our opinion.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 10, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Hotel Effectiveness pays for itself

General Manager from Branded in Atlanta (United States)

Recommend 10/10
Full blue star
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What do you like most?

I've utilized Hotel Effectiveness for six years and consider it one of my most useful tools as a general manager. The software is easy to use, and anyone can navigate it with ease. The daily labor check...

What do you dislike or think could be improved?

Something I would like to improve is the ability to enter data quicker. When correcting missed punches or times, auto-complete would be helpful. Also, prepopulate the labor codes for associates that hav...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

December 10, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Helpfulness of Program

Manager from Branded in Gulfport (United States)

Recommend 8/10
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What do you like most?

The ability to control the labor of employees and keeping up with time management of employees also help staying within budget.

What do you dislike or think could be improved?

I would like to see better in input of hours for more than one person within my property when adjusting permission it seems to not go through to someone else after they are already within the system.

Customer Support
3.5
Ease of Use
3.5
Value for money
3.5
Implementation
3.5

December 10, 2020

PerfectLabor™ (by Hotel Effectiveness) Review: Hotel Effectiveness simplifies and improves our operation daily

Hotel Manager from Branded in Minneapolis (United States)

Recommend 10/10
Full blue star
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What do you like most?

We are drastically reducing and more easily managing overtime. Everyone on staff has access to schedules and time off request manager. They can make their requests as well see which periods the hotel m...

What do you dislike or think could be improved?

I have noticed the program is not as user friendly on an Apple ipad? Possible that some additional compatibility with Safari would be helpful? More online training aids. I may have not seen all that is...

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Resources & reports

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Popular PerfectLabor™ (by Hotel Effectiveness) Integrations

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