Hotel Effectiveness PerfectLabor™ by Actabl
4.8 (366 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectLabor™ by Actabl
Ranked 1 (out of 25) in Scheduling & Labor Management
2024 Winner
Hotel Software
Hoteliers voted Actabl as the #1 Scheduling & Labor Management provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThe #1 Hotel Operations Tool for 2022: Reduce Labor Costs, Increase Productivity, and Maximize GOP.
93% recommended by 1363 hotels
Rosewood, Montage, Posadas & 1360 others
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectLabor™ by Actabl is a labor management system designed specifically for the hospitality industry. This intuitive platform helps hotels optimize their labor costs by aligning staffing levels with real-time occupancy forecasts, which can significantly reduce overtime expenses and improve overall efficiency. PerfectLabor™ simplifies the scheduling process, ensuring each shift is staffed according to precise demand.
The platform also offers robust daily reporting and data analysis features that streamline resource allocation, making it easier for managers to adjust schedules on the fly. By efficiently managing housekeeping and other labor roles, hotels can improve productivity and get more rooms ready for guests, even in tight labor markets. Additionally, PerfectLabor™ facilitates quick shift postings and labor pooling across multiple properties, which helps minimize the need for costly contract labor. This labor management system is highly valuable for hoteliers aiming to optimize staff resources, save costs, and enhance operational efficiencies.
Capabilities
Manage Total Labor Costs, Productivity, and Profitability
Manage Total Labor Costs, Productivity, and Profitability
Make the best staffing decisions and give senior managers real-time visibility into each hotel’s performance. Our automated system and integration with property systems and accounting tools eliminate manual data entry and save time. Based on the best practices of over 5,000 similar hotels, productivity benchmarks identify improvement opportunities and savings in every department.
Create Benchmark-Driven Productivity Standards & Compare Performance
Create Benchmark-Driven Productivity Standards & Compare Performance
Create and oversee a comprehensive, dynamic labor plan in only a few minutes per week and make ongoing staffing decisions and adjustments in real-time. Our tool compares property labor standards and staffing guidelines, customized to each hotel and position, with brand and asset-class competitive benchmarks.
Integrate All Your Critical Tools
Integrate All Your Critical Tools
Our cloud-based software integrates your hotels’ data with payroll and property systems, giving managers the necessary information to create perfect labor costs. Employee hours automatically transfer from time & attendance systems into PerfectLabor.
Build Dynamic Templates and Smart Schedules
Build Dynamic Templates and Smart Schedules
PerfectLabor automatically converts your labor plan into a scheduling template, enabling managers to create precise schedules in minutes. These dynamic schedules are based on actual business drivers, so you avoid overspending on contractors, unnecessary overtime, compliance issues, and scheduling conflicts.
Empower Employees in Real-time
Empower Employees in Real-time
PerfectLabor for managers integrates with MyHotelTeam® for employees. PerfectLabor schedules are automatically transferred to the MyHotelTeam tool. As a result, all employees and contractors can easily sign in to the online scheduling portal to check their schedules, request time off, and manage shifts. Plus, with our Team Wellness Check-In feature, employees can quickly and easily report if they have COVID-related symptoms before their shift each day, providing a safe hotel environment for everyone.
Avoid Excessive Labor Costs with Real-Time Visibility
Avoid Excessive Labor Costs with Real-Time Visibility
Review and correct labor cost drivers in real-time and fix scheduling issues before they happen with our built-in Minute Daily Labor Check-InTM tool. Managers can adjust schedules mid-week, preventing costly overtime and accommodating unexpected forecasting changes from weather or canceled events. Drive MPR efficiencies, prevent problems, and limit overtime, overstaffing, and contractor labor.
Access from Anywhere
Access from Anywhere
Our award-winning mobile app allows managers to manage staffing, scheduling, and labor costs while working throughout the hotel. All critical functions are native to our app and designed for simplicity, ease of use, and quick decision-making.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectEngage
Employee Engagement Software
Experience the fastest and easiest way to engage with employees, instantly sharing updates, news, and safety information.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectLabor™ by Actabl is the #1 most trending product in the Scheduling & Labor Management category (out of 25) and the #51 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #1 Scheduling & Labor Management provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
Popularity by Segment
Size
98 | X-Small (1-9 room)
41 | Small (10-24 room)
187 | Medium (25-74 room)
718 | Large (75-199 room)
759 | X-Large (200+ room)
Country
1459 | United States of America
87 | Mexico
39 | Canada
22 | United Kingdom
20 | Sweden
17 | United Arab Emirates
15 | Norway
11 | India
8 | South Africa
7 | Saudi Arabia
6 | Bahamas
6 | Japan
5 | Spain
5 | Ireland
5 | Singapore
5 | Italy
5 | Cyprus
4 | Thailand
4 | Vietnam
4 | China
3 | Austria
3 | Malaysia
3 | Australia
2 | Indonesia
2 | Brazil
2 | Portugal
2 | Cayman Islands
2 | Bahrain
2 | Turkey
2 | Egypt
2 | Oman
2 | Jordan
2 | Qatar
2 | Puerto Rico
2 | Morocco
2 | Pakistan
1 | Finland
1 | Switzerland
1 | Czech Republic
1 | Hong Kong
1 | Belize
1 | France
1 | Denmark
1 | Bangladesh
1 | Kenya
1 | Germany
1 | Belgium
1 | Colombia
1 | Hungary
1 | Turks and Caicos Islands
1 | Kuwait
1 | Fiji
1 | Peru
1 | Cambodia
Type
914 | Branded Hotels
763 | Luxury Hotels
671 | Resorts
597 | Boutiques
579 | Bed & Breakfast & Inns
414 | Airport/Conference Hotels
405 | City Center Hotels
325 | Limited Service & Budget Hotels
179 | Extended Stay & Serviced Apartments
76 | Casinos
60 | Hostels
46 | Vacation Rentals & Villas
42 | RV Parks & Campgrounds
38 | Motels
Region
1585 | North America
90 | Europe
44 | Asia Pacific
37 | Middle East
12 | Central America
11 | Africa
4 | Oceania
4 | South America
Category
605 | Concierge Software
427 | Business Intelligence
382 | Guest Messaging Software
366 | Scheduling & Labor Management
328 | Housekeeping Software
323 | Staff Collaboration Tools
186 | Hotel Maintenance Software
100 | Employee Engagement Software
23 | Staffing & Recruiting Networks
More Products by Actabl
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like the labor management features of Hotel Effectiveness that offer increased revenue through optimized scheduling, real-time labor tracking, and OT management. The tool aids cost-cutting by linking labor to occupancy, forecasting, and simplifying report generation. Users highlight its significant role in improving operational efficiency by minimizing labor errors, saving time in scheduling, and providing insightful reports on productivity and staffing efficiency.
AI-generated from the text of customer reviews
Looking for specific info?
10
Helps with planning and managing labor
Director of Rooms from 200 to 499 room Branded Hotel in Gatlinburg (United States of America)
Verified
3 days ago
I like the way if calculates staffing needed and shows me when things are out of whack. This really helps a lot.
United States of America
United States of America
Director of Rooms
X-Large Hotel
10
New to Management
Sous Chef from 75-99 room Bed & Breakfast & Inn in Mackinac Island (United States of America)
Verified
3 days ago
I am still relatively new to managing people. This is only my third year as a true chef but hotel effectiveness's reports and daily 5 minuet check in make controlling labor easy.
United States of America
United States of America
Sous Chef
Large Hotel
9
Great overview of labor picture.
GM from 100 to 199 room Branded Hotel in Denton (United States of America)
Verified
3 days ago
It's a great tool to see an overview of labor management. You can drill down into the details and be able to see if there are inefficiencies that could be improved. It's also great that department heads can review labor productivity with associates so they can see the data and be able to contribute to solutions and explanations. The update...
United States of America
United States of America
GM
Large Hotel
9
My summary of the experience with using Hotel effectiveness
Executive Housekeeping manger from 200 to 499 room Branded Hotel in Charlotte (United States of America)
Verified
3 days ago
I like how it makes it easier to monitor the labor within my department. I also like that my schedule is easier to keep track of while using it.
United States of America
United States of America
Executive Housekeeping manger
X-Large Hotel
10
Best Scheduler
Revenue Manager from 200 to 499 room Luxury Hotel in San Antonio (United States of America)
Verified
3 days ago
Easy to manage and review the data on a daily. The data that we recieve is easy to compare with our reporting.
United States of America
United States of America
Revenue Manager
X-Large Hotel
10
Amazing!
Housekeeping Manager from 100 to 199 room Resort in Dubuque (United States of America)
Verified
3 days ago
Scheduling is very easy to work with, with this program. I've used a few different programs in the past but would recommend this!
United States of America
United States of America
Housekeeping Manager
Large Hotel
10
Efficient Product for Managing Labor
General Manager from 100 to 199 room Bed & Breakfast & Inn in Saint Paul (United States of America)
Verified
3 days ago
Easily building and distributing schedules and simple to use tools for managing labor hours. I am now required to add more words to meet the word minimum. Should probably remove this requirement. I am now required to add more words to meet the word minimum. Should probably remove this requirement. I am now required to add more words to meet...
United States of America
United States of America
General Manager
Large Hotel
10
Happy with labor management
General Manager from 25-49 room Bed & Breakfast & Inn in Horn Lake (United States of America)
Verified
3 days ago
I like seeing how many hours I am scheduling per department vs my forecast it helps with managing hours daily and weekly.
United States of America
United States of America
General Manager
Medium Hotel
8
Easy schedule manteinance and labor auditing
Director of banquets from 100 to 199 room Boutique in Savannah (United States of America)
Verified
3 days ago
Copy schedules from week to week is such a time saver and to be able to put in templates for times is great. ease of copying schedules from week to week is amazing. tracking of times for payroll is also very much appreciated.
United States of America
United States of America
Director of banquets
Large Hotel
8
Easy to learn / easy to use
General Manager from 100 to 199 room Boutique in San Antonio (United States of America)
Verified
3 days ago
It is a great tool that helps you forecast your schedule and adjust labor when needed. It also enables you to set standards when staffing.
United States of America
United States of America
General Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
Showing all answers to: "What does this product or service do well?"
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
The ProfitSword business intelligence (BI) platform offers an advanced number of integrations and consolidation of extensive, discreet data from disparate upstream systems. The consolidated and detailed data enables rich reporting to support advanced decision making at portfolio and drill-down levels.
ProfitSword brings all of the information from all hotel properties regardless of type and makes it meaningful, while at the same time being timely. The information is a combination of financial and operational to give decision makers the full view that they need.
The Profitsword application provides the best hospitality BI and financial planning solution on the market today. They are able to integrate with over 250 applications to aggregate data for the user.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Showing all answers to: "What differentiates this product or service from the competition?"
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Beyond the in-platform capabilities, ProfitSword's data structures enable unparalleled downstream integrations to fully automate complex operational and compliance activities, allowing hoteliers and hotel management companies to reduce costs and mitigate risk, while scaling their business.
There are more than a few, but there are 3 keys ones. First, ProfitSword has feeds from every possible different PMS systems. That along with the level of service that comes from the ProfitSword team to make sure that the feeds are working is huge. Second, the lengths that the ProfitSword team will go to make sure that the information is customized to fit each organization. This often means changes to existing reports and creation of new reports and feeds. Lastly, the way the system is built allows for timely information. Without ProfitSword is would take days or often weeks to compile information that ProfitSword refreshes throughout the day.
The budgeting and planning functionality along with the pacing tools offer true ability for hoteliers and managers to maximize revenue and clearly understand the results. The team at Actabl standing behind the product have been incredible to work with over the past 10+ years providing outstanding levels of support for both their customers and partners.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
When ready to enable Revenue and Operations teams work smarter and not harder, leave spreadsheets, manual data manipulation, and disconnected solutions behind. Like other leading Hotel Management Companies, leverage ProfitSword to gain actionable insights, and alleviate risk and manual points of failure by automating operations and compliance.
Take the time to review how your track your financial information in advance. How you structure your chart of accounts in your finance system, which cost centers you define and the level of detail that you budget and code transactions will be an important part of what feeds into ProfitSword. Having the right chart of accounts in place will maximize what ProfitSword can tell you about your business. Doing that right takes time to plan and execute, but will make an enormous difference.
Profitsword is a must have application for anyone looking to work with and/or manage a portfolio of hotels especially when there are a number of disparate systems in use. Having all of this data and information in a single application will truly put time back into your day.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
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