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Hotel Effectiveness PerfectLabor™ by Actabl
4.7 (468 REVIEWS)
HT Score
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectLabor™ by Actabl
Ranked 2 (out of 25) in Scheduling & Labor Management
2024 Winner
Hotel Software
Hoteliers voted Actabl as the #1 Scheduling & Labor Management provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThe #1 Hotel Operations Tool for 2022: Reduce Labor Costs, Increase Productivity, and Maximize GOP.
93% recommended by 1546 hotels
Rosewood, Montage, Posadas & 1543 others
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectLabor™ by Actabl is a labor management system designed specifically for the hospitality industry. This intuitive platform helps hotels optimize their labor costs by aligning staffing levels with real-time occupancy forecasts, which can significantly reduce overtime expenses and improve overall efficiency. PerfectLabor™ simplifies the scheduling process, ensuring each shift is staffed according to precise demand.
The platform also offers robust daily reporting and data analysis features that streamline resource allocation, making it easier for managers to adjust schedules on the fly. By efficiently managing housekeeping and other labor roles, hotels can improve productivity and get more rooms ready for guests, even in tight labor markets. Additionally, PerfectLabor™ facilitates quick shift postings and labor pooling across multiple properties, which helps minimize the need for costly contract labor. This labor management system is highly valuable for hoteliers aiming to optimize staff resources, save costs, and enhance operational efficiencies.
Capabilities
Manage Total Labor Costs, Productivity, and Profitability
Manage Total Labor Costs, Productivity, and Profitability
Make the best staffing decisions and give senior managers real-time visibility into each hotel’s performance. Our automated system and integration with property systems and accounting tools eliminate manual data entry and save time. Based on the best practices of over 5,000 similar hotels, productivity benchmarks identify improvement opportunities and savings in every department.
Create Benchmark-Driven Productivity Standards & Compare Performance
Create Benchmark-Driven Productivity Standards & Compare Performance
Create and oversee a comprehensive, dynamic labor plan in only a few minutes per week and make ongoing staffing decisions and adjustments in real-time. Our tool compares property labor standards and staffing guidelines, customized to each hotel and position, with brand and asset-class competitive benchmarks.
Integrate All Your Critical Tools
Integrate All Your Critical Tools
Our cloud-based software integrates your hotels’ data with payroll and property systems, giving managers the necessary information to create perfect labor costs. Employee hours automatically transfer from time & attendance systems into PerfectLabor.
Build Dynamic Templates and Smart Schedules
Build Dynamic Templates and Smart Schedules
PerfectLabor automatically converts your labor plan into a scheduling template, enabling managers to create precise schedules in minutes. These dynamic schedules are based on actual business drivers, so you avoid overspending on contractors, unnecessary overtime, compliance issues, and scheduling conflicts.
Empower Employees in Real-time
Empower Employees in Real-time
PerfectLabor for managers integrates with MyHotelTeam® for employees. PerfectLabor schedules are automatically transferred to the MyHotelTeam tool. As a result, all employees and contractors can easily sign in to the online scheduling portal to check their schedules, request time off, and manage shifts. Plus, with our Team Wellness Check-In feature, employees can quickly and easily report if they have COVID-related symptoms before their shift each day, providing a safe hotel environment for everyone.
Avoid Excessive Labor Costs with Real-Time Visibility
Avoid Excessive Labor Costs with Real-Time Visibility
Review and correct labor cost drivers in real-time and fix scheduling issues before they happen with our built-in Minute Daily Labor Check-InTM tool. Managers can adjust schedules mid-week, preventing costly overtime and accommodating unexpected forecasting changes from weather or canceled events. Drive MPR efficiencies, prevent problems, and limit overtime, overstaffing, and contractor labor.
Access from Anywhere
Access from Anywhere
Our award-winning mobile app allows managers to manage staffing, scheduling, and labor costs while working throughout the hotel. All critical functions are native to our app and designed for simplicity, ease of use, and quick decision-making.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectEngage
Employee Engagement Software
Experience the fastest and easiest way to engage with employees, instantly sharing updates, news, and safety information.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectLabor™ by Actabl is the #3 most trending product in the Scheduling & Labor Management category (out of 25) and the #73 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #1 Scheduling & Labor Management provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
Popularity by Segment
Size
99 | X-Small (1-9 room)
41 | Small (10-24 room)
203 | Medium (25-74 room)
824 | Large (75-199 room)
866 | X-Large (200+ room)
Country
1635 | United States of America
92 | Mexico
46 | Canada
26 | United Kingdom
20 | Sweden
19 | United Arab Emirates
15 | Norway
15 | India
10 | Spain
9 | South Africa
7 | Saudi Arabia
6 | Italy
6 | Japan
6 | Bahamas
5 | Cyprus
5 | Ireland
5 | Thailand
5 | Singapore
4 | China
4 | Malaysia
4 | Indonesia
4 | Vietnam
3 | Austria
3 | Egypt
3 | Turkey
3 | Australia
3 | Cayman Islands
3 | Morocco
2 | Bahrain
2 | Belgium
2 | Portugal
2 | Brazil
2 | Jordan
2 | Peru
2 | Oman
2 | Turks and Caicos Islands
2 | Puerto Rico
2 | Pakistan
2 | Qatar
1 | Poland
1 | Montenegro
1 | Bangladesh
1 | Denmark
1 | France
1 | Belize
1 | Hong Kong
1 | Czech Republic
1 | Greece
1 | Switzerland
1 | Rwanda
1 | Finland
1 | Laos
1 | Maldives
1 | Albania
1 | Panama
1 | Ethiopia
1 | Kenya
1 | Germany
1 | Colombia
1 | Hungary
1 | Kazakhstan
1 | Kuwait
1 | Fiji
1 | Cambodia
Type
1063 | Branded Hotels
889 | Luxury Hotels
773 | Resorts
693 | Boutiques
655 | Bed & Breakfast & Inns
489 | Airport/Conference Hotels
456 | City Center Hotels
361 | Limited Service & Budget Hotels
194 | Extended Stay & Serviced Apartments
86 | Casinos
77 | Hostels
52 | Vacation Rentals & Villas
44 | RV Parks & Campgrounds
42 | Motels
Region
1773 | North America
105 | Europe
55 | Asia Pacific
41 | Middle East
15 | Africa
14 | Central America
6 | South America
4 | Oceania
Category
645 | Concierge Software
468 | Scheduling & Labor Management
453 | Business Intelligence
408 | Guest Messaging Software
383 | Housekeeping Software
335 | Staff Collaboration Tools
273 | Hotel Maintenance Software
112 | Employee Engagement Software
30 | Staffing & Recruiting Networks
More Products by Actabl
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Hotel Effectiveness for its robust scheduling and labor management features, helping hotels optimize staffing and reduce labor costs in line with fluctuating occupancy. The product enables efficient schedule updating and forecasting based on real-time data, minimizing overtime and providing insights into labor expenses. However, recurring challenges with system syncing and difficulty removing past employee data are noted, indicating room for technical improvements to streamline operations further.
AI-generated from the text of customer reviews
Looking for specific info?
8
Scheduling
Front Office Manager from 100 to 199 room Boutique in Bowling Green (United States of America)
Verified
0 days ago
I like the scheduling modules. Its convenient when planning for occupancy. Its efficiency is important because it makes it easier to consider labor when I make my schedule. I can easily tell if I have assigned too much staffing. It saves time because I wont need to go back and make changes when I realize the labor is too high.
United States of America
United States of America
Front Office Manager
Large Hotel
10
Schedilung Made Easy
Banquet Manager from 200 to 499 room Bed & Breakfast & Inn in Fort Lauderdale (United States of America)
Verified
1 days ago
I have used many scheduling platforms. This has been by far the most efficient. So easy to navigate. My staff loves it also.
United States of America
United States of America
Banquet Manager
X-Large Hotel
10
Scheduling and Labor Control
General Manager from 75-99 room Branded Hotel in Tuscaloosa (United States of America)
Verified
2 days ago
Hotel effectiveness needs to be used by every hospitality company. The ease and access to schedule and monitor hours worked compared to budget is a tremendous tool to ensure your business is profitable and productive in all areas!
United States of America
United States of America
General Manager
Large Hotel
9
Really easy to use.
Executive housekeeper from 100 to 199 room Bed & Breakfast & Inn in San Jose (United States of America)
Verified
7 days ago
The ease of using the Hotel Effectiveness is simple. I like that it helps with the scheduling of the housekeepers and helps with the labor hours.
United States of America
United States of America
Executive housekeeper
Large Hotel
9
Great software to manage hotel maintenance and housekeeping requests
gm from 100 to 199 room Boutique in Sienna (Poland)
Verified
9 days ago
the user friendly and enabling associates to communicate quickly and assigning requests and work orders.the efficiency of the communication is great.
Poland
Poland
gm
Large Hotel
10
Review
Executive housekeeper from 100 to 199 room Boutique in Chicago (United States of America)
Verified
12 days ago
Everthing is fine a little confuse the requests but we only have a little information , to improve the program.
United States of America
United States of America
Executive housekeeper
Large Hotel
10
Hotel Effectiveness
Front Desk supervisor from 100 to 199 room Bed & Breakfast & Inn in Gulfport (United States of America)
Verified
12 days ago
Great schedule program, give you updates on training. You cand re publish schedule's any time. I like the notification for the invited web call for training on updates. Very beneficial.
United States of America
United States of America
Front Desk supervisor
Large Hotel
10
Hotel Effectiveness
Front Desk supervisor from 100 to 199 room Bed & Breakfast & Inn in Gulfport (United States of America)
Verified
12 days ago
Great schedule program, give you updates on training. You cand re publish schedule's any time. I like the notification for the invited web call for training on updates. Very beneficial.
United States of America
United States of America
Front Desk supervisor
Large Hotel
10
More than Effective
Assistant General Manager from 100 to 199 room Branded Hotel in San Jose (United States of America)
Verified
17 days ago
Easy to use, to understand what is going on and make my day easier to set the game plan for operation
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Easy Reporting
Accounting Manager from 200 to 499 room Boutique in Omaha (United States of America)
Verified
20 days ago
This product centralizing all of our departments labor. I'm excited to see how this product with work with WorkDay to save time and help us with our scheduling efficiency.
United States of America
United States of America
Accounting Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
Showing all answers to: "What does this product or service do well?"
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
The ProfitSword business intelligence (BI) platform offers an advanced number of integrations and consolidation of extensive, discreet data from disparate upstream systems. The consolidated and detailed data enables rich reporting to support advanced decision making at portfolio and drill-down levels.
ProfitSword brings all of the information from all hotel properties regardless of type and makes it meaningful, while at the same time being timely. The information is a combination of financial and operational to give decision makers the full view that they need.
The Profitsword application provides the best hospitality BI and financial planning solution on the market today. They are able to integrate with over 250 applications to aggregate data for the user.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Showing all answers to: "What differentiates this product or service from the competition?"
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Beyond the in-platform capabilities, ProfitSword's data structures enable unparalleled downstream integrations to fully automate complex operational and compliance activities, allowing hoteliers and hotel management companies to reduce costs and mitigate risk, while scaling their business.
There are more than a few, but there are 3 keys ones. First, ProfitSword has feeds from every possible different PMS systems. That along with the level of service that comes from the ProfitSword team to make sure that the feeds are working is huge. Second, the lengths that the ProfitSword team will go to make sure that the information is customized to fit each organization. This often means changes to existing reports and creation of new reports and feeds. Lastly, the way the system is built allows for timely information. Without ProfitSword is would take days or often weeks to compile information that ProfitSword refreshes throughout the day.
The budgeting and planning functionality along with the pacing tools offer true ability for hoteliers and managers to maximize revenue and clearly understand the results. The team at Actabl standing behind the product have been incredible to work with over the past 10+ years providing outstanding levels of support for both their customers and partners.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
When ready to enable Revenue and Operations teams work smarter and not harder, leave spreadsheets, manual data manipulation, and disconnected solutions behind. Like other leading Hotel Management Companies, leverage ProfitSword to gain actionable insights, and alleviate risk and manual points of failure by automating operations and compliance.
Take the time to review how your track your financial information in advance. How you structure your chart of accounts in your finance system, which cost centers you define and the level of detail that you budget and code transactions will be an important part of what feeds into ProfitSword. Having the right chart of accounts in place will maximize what ProfitSword can tell you about your business. Doing that right takes time to plan and execute, but will make an enormous difference.
Profitsword is a must have application for anyone looking to work with and/or manage a portfolio of hotels especially when there are a number of disparate systems in use. Having all of this data and information in a single application will truly put time back into your day.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
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Posts
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Support
Verified Support
Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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