GM

12 months ago

Verified

... I have not found anything yet that needs to be improved. Maybe the help tab could provide more detailed help ...

General Manager

12 months ago

Verified

... Not at this time but will let you know if something comes up. I wish I would get an email notification when something is assigned to me. I do not always see a response or assignment in a timely ...

Front office manager

12 months ago

Verified

... It's easy to learn and easy to use. We use it for scheduling and tracking hours of rooms cleaned to housekeepers ...

12 months ago

Verified

... The ease of use. I like being able to copy last weeks schedule per employee. It cuts the time by 2/3 when inputting schedule. Our hotel schedule is based on weekly occupancy and employees hours and ...

12 months ago

Verified

... The ease of use. I like being able to copy last weeks schedule per employee. It cuts the time by 2/3 when inputting schedule. Our hotel schedule is based on weekly occupancy and employees hours and days change by week. It is great to have the option to copy last weeks schedule for the employees that schedules do stay the same like our Laundry Attendant and Breakfast Attendant positions. I was skeptical when 1st introduced to the Hotel Effectiveness software and thought it was just another program to enter numbers in and didn't think that it would be a permanent addition to our daily ...

12 months ago

Verified

... The ease of use. I like being able to copy last weeks schedule per employee. It cuts the time by 2/3 when inputting schedule. Our hotel schedule is based on weekly occupancy and employees hours and days change by week. It is great to have the option to copy last weeks schedule for the employees that schedules do stay the same like our Laundry Attendant and Breakfast Attendant positions. I was skeptical when 1st introduced to the Hotel Effectiveness software and thought it was just another program to enter numbers in and didn't think that it would be a permanent addition to our daily programs. As I dug deeper into the great numbers that can be produced based on occupancy and employee staff. I have referred back to previous weeks and months when determining staffing for the next weeks. I am responsible for the staffing and I was not excited about having to maintain another system. Since I have seen great results from my daily input of numbers it has been easy to implement into my daily routine. It is one of the first things I do in the morning after I complete the housekeeping cleaning boards for staff. The program instantly determines that out time per housekeeper based on the input into Gameday. I think it is fantastic how it can tell me the exact amount of revenue per room is distributed amongst the various departments in the daily hotel operations. I would love an opportunity to have some elearning ...

12 months ago

Verified

... I would like to see where we can put salaried employees schedules and departments in. Also, when entering Gameday for housekeeping I would like to see option for Express Stayover service and no ...

Gm

3 months ago

Verified

... Daily emails on labor check ins .Update on hours lost and gained . Daily updates on goals for the housekeepers ...

Assistant General maanger

3 months ago

Verified

... There needs to be more user friendly capabilities, such as the grouping of the employees, we should be able to group them however we want. There should also be an update to the the actual software ...

assistant general manager

3 months ago

Verified

... how easy it is to use, very quick and helpful. Very resourceful, helps us watch our labor and time. The 5 minute check ins really help. ...

assistant general manager

3 months ago

Verified

... how easy it is to use, very quick and helpful. Very resourceful, helps us watch our labor and time. The 5 minute check ins really help. ...

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate ...

executive housekeeper

3 months ago

Verified

... The Gameday is a go to for me. I can see the number of rooms I assign each room attendant. Great help with staffing. The number of clean rooms are visually attained. This helps with the efficiency of the housekeeping department as a whole. I can see the approximate time my staff will be done. The next day I can also see who is struggling to meet MPR. This greatly helps me to see where my labor needs looking into and to improve. The break down of each of my employees helps so much at end of year in time for reviews and any other recognition we look to give. It is also a great visual when i want to show an employee where they maybe be falling ...

executive housekeeper

3 months ago

Verified

... The Gameday is a go to for me. I can see the number of rooms I assign each room attendant. Great help with staffing. The number of clean rooms are visually attained. This helps with the efficiency of ...

executive housekeeper

3 months ago

Verified

... The Gameday is a go to for me. I can see the number of rooms I assign each room attendant. Great help with staffing. The number of clean rooms are visually attained. This helps with the efficiency of the housekeeping department as a whole. I can see the approximate time my staff will be done. The next day I can also see who is struggling to meet MPR. This greatly helps me to see where my labor needs looking into and to improve. The break down of each of my employee ...

Restaurant General Manager

3 months ago

Verified

... Very user friendly, easy to create schedules from scratch as well as copy existing schedules. Reports are helpful and easy to interpret. ...

General Manager

3 months ago

Verified

... I love that each day I can deep dive into performance of my hotel and staff. You can pin point where you have a week link and start to retrain if needed. Great way to track any write ups and what ...

General Manager

3 months ago

Verified

... I wish there was more options for scheduling where you can copy and paste schedules instead of just copying the previous week. I wish when you dig into attendance it would give the option to either approve it or unapproved and when you print the summary it would only show the unapproved ones. I also wish it would allow us to track them on a 6 month rolling falloff and for what reason they called ...

General Manager

3 months ago

Verified

... I love that each day I can deep dive into performance of my hotel and staff. You can pin point where you have a week link and start to retrain if needed. Great way to track any write ups and what ...

General Manager

3 months ago

Verified

... I love that each day I can deep dive into performance of my hotel and staff. You can pin point where you have a week link and start to retrain if needed. Great way to track any write ups and what ...

General Manager

3 months ago

Verified

... I love that each day I can deep dive into performance of my hotel and staff. You can pin point where you have a week link and start to retrain if needed. Great way to track any write ups and what ...

General Manager

3 months ago

Verified

... I love that each day I can deep dive into performance of my hotel and staff. You can pin point where you have a week link and start to retrain if needed. Great way to track any write ups and what ...

General Manager

3 months ago

Verified

... I wish there was more options for scheduling where you can copy and paste schedules instead of just copying the previous week. I wish when you dig into attendance it would give the option to either approve ...

General Manager

3 months ago

Verified

... I wish there was more options for scheduling where you can copy and paste schedules instead of just copying the previous week. I wish when you dig into attendance it would give the option to either approve it or unapproved and when you print the summary it would only show ...

General Manager

3 months ago

Verified

... I love that each day I can deep dive into performance of my hotel and staff. You can pin point where you have a week link and start to retrain if needed. Great way to track any write ups and what ...

Business Operations Analyst

3 months ago

Verified

... As with any product/tool there is always room for improvement. As long as Actabl continues to listen to their user's the sky is the limit. ...

Business Operations Analyst

3 months ago

Verified

... As with any product/tool there is always room for improvement. As long as Actabl continues to listen to their user's the sky is the limit. ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features like tracking ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features like tracking ours and risk management which helps me to prepare for call outs, busy peak seasons, and closely monitor staff hours to make sure we remain on target. #Housekeeping Software, Game Day Grid allows me to see where my #staffing target times can be improved and see about assist ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features like tracking ours and risk management which helps me to prepare for call outs, busy peak seasons, and closely monitor staff hours to make sure we remain on target. #Housekeeping Software, Game Day Grid allows me to see where my #staffing target times can be improved and see about assisting with any issues in delays of turn around. Also allows me to keep track of #clean rooms, stayovers requesting service, and DND in one place. I can easily #assign ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features like tracking ours and risk management which helps me to prepare for call outs, busy peak seasons, and closely monitor staff hours to make sure we remain on target. #Housekeeping Software, Game Day Grid allows me to see where my #staffing target times can be improved and see about assisting with any issues in delays of turn around. Also allows me to keep track of #clean rooms, stayovers requesting service, and DND in one place. I can easily #assign guest rooms to my house keepers and quickly find input the data into the Game Day Grid and assign target times. I also use the software for auditing me hotels and configuring sales reports and tracking data and comparing where we were this time last year and the combined ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features like tracking ours and risk management which helps me to prepare for call outs, busy peak seasons, and closely monitor staff hours to make sure we remain on target. #Housekeeping Software, Game Day Grid allows me to see where my #staffing target times can be improved and see about assisting with any issues in delays of turn around. Also allows me to keep track of #clean rooms, stayovers requesting service, and DND in one place. I can easily #assign guest rooms to my house keepers and quickly find input the data into the Game Day Grid and assign target times. I also use the software for auditing me hotels and configuring sales reports and tracking data and comparing where we were this time last year and the combined numbers for the month and not just daily in the #labor management area. In all I feel like this software needs to be used in all hotels, they offer several features that can help in multiple departments to keep running things smoothly and allows hotel managers to better prepare by looking at expected patterns in #staffing #schedule, areas to discuss and a number of ways to help cut costs in several departments and the hotel overall. If you're still on the fence between different softwares, remember the quality you get and take pride in knowing that one single software application can do it all, which saves you money overall and plenty of time in the long run. I love being able to login and find all my information and see the communication ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features like tracking ours and risk management which helps me to prepare for call outs, busy peak seasons, and closely monitor staff hours to make sure we remain on target. #Housekeeping Software, Game Day Grid allows me to see where my #staffing target times can be improved and see about assisting with any issues in delays of turn around. Also allows me to keep track of #clean rooms, stayovers requesting service, and DND in one place. I can easily #assign guest rooms to my house keepers and quickly find input the data into the Game Day Grid and assign target times. I also use the software for auditing me hotels and configuring sales reports and tracking data and comparing where we were this time last year and the combined numbers for the month and not just daily in the #labor management area. In all I feel like this software needs to be used in all hotels, they offer several features that can help in multiple departments to keep running things smoothly and allows hotel managers to better prepare by looking at expected patterns in #staffing #schedule, areas to discuss and a number of ways to help cut costs in several departments and the hotel overall. If you're still on the fence between different softwares, remember the quality you get and take pride in knowing that one single software application can do it all, which saves you money overall and plenty of time in the long run. I love being able to login and find all my information and see the communication between housekeeping and maintenance and even my front end staff. I don't have to look far because its kept neatly in the same spot. I also appreciate being able to stay organized and the ability to follow ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features like tracking ours and risk management which helps me to prepare for call outs, busy peak seasons, and closely monitor staff hours to make sure we remain on target. #Housekeeping Software, Game Day Grid allows me to see where my #staffing target times can be improved and see about assisting with any issues in delays of turn around. Also allows me to keep track of #clean rooms, stayovers requesting service, and DND in one place. I can easily #assign guest rooms to my house keepers and quickly find input the data into the Game Day Grid and assign target times. I also use the software for auditing me hotels and configuring sales reports and tracking data and comparing where we were this time last year and the combined numbers for the month and not just daily in the #labor management area. In all I feel like this software needs to be used in all hotels, they offer several features that can help in multiple departments to keep running things smoothly and allows hotel managers to better prepare by looking at expected patterns in #staffing #schedule, areas to discuss and a number of ways to help cut costs in several departments and the hotel overall. If you're still on the fence between different softwares, remember the quality you get and take pride in knowing that one single software application can do it all, which saves you money overall and plenty of time in the long run. I love being able to login and find all my information and see the communication between housekeeping and maintenance and even my front end staff. I don't have to look far because its kept neatly in the same spot. I also appreciate being able to stay organized and the ability to follow ...

Senior Chief Engineer

3 months ago

Verified

... the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB ...

Senior Chief Engineer

3 months ago

Verified

... add more requirement such as the log test and some work related to FLS, some generators tests load test... but the overall ...

Senior Chief Engineer

3 months ago

Verified

... the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB ...

General Manager

3 months ago

Verified

... Please develop the following to avoid additional applications utilized in our industry. Develop MPR Software. Develop Inventory Software, to include linen, cleaning supplies, and guest supplies, ...

Area Chief Engineer

3 months ago

Verified

... The Scheduling tool is very straightforward in showing you over and under planned hours to meet your goals ...

RESTAURANT MANAGER

3 months ago

Verified

... Helps project, analyze and keep track of labor and scheduling issues that we may encounter.Assistance with schedules. Create effective plans to solve such issues. ...

RESTAURANT MANAGER

3 months ago

Verified

... Helps project, analyze and keep track of labor and scheduling issues that we may encounter.Assistance with schedules. Create effective plans to solve such issues. ...

Director of banquets

3 months ago

Verified

... Easy schedule manteinance and labor auditing ...

Director of banquets

3 months ago

Verified

... Copy schedules from week to week is such a time saver and to be able to put in templates for times is great. ease of copying schedules from week to week is amazing. tracking of times for payroll is ...

Director of banquets

3 months ago

Verified

... Copy schedules from week to week is such a time saver and to be able to put in templates for times is great. ease of copying schedules from week to week is amazing. tracking of times for payroll is ...

Dir. Of Security

3 months ago

Verified

... Scheduling ...

Dir. Of Security

3 months ago

Verified

... Scheduling ...

Revenue Manager

3 months ago

Verified

... Easy to manage and review the data on a daily. The data that we recieve is easy to compare with our reporting. ...

Revenue Manager

3 months ago

Verified

... Easy to manage and review the data on a daily. The data that we recieve is easy to compare with our reporting. ...

GM

3 months ago

Verified

... It's a great tool to see an overview of labor management. You can drill down into the details and be able to see if there are inefficiencies that could be improved. It's also great that department ...

Assistant Director Facilities

3 months ago

Verified

... Being able to track work orders in real time. Utilizing the assets and equipment logs for an organized preventative maintenance schedule. ...

Corporate Director of Revenue

3 months ago

Verified

... Product enhancement services. While the functionality of the products is already expansive, there are a handful of improvements that can be made. When submitted enhancement requests, there is never a ...

Corporate Director of Revenue

3 months ago

Verified

... Product enhancement services. While the functionality of the products is already expansive, there are a handful of improvements that can be made. When submitted enhancement requests, there is never a ...

Regional Director of Operations

3 months ago

Verified

... I love that I can subscribe for reports that allows us to be proactive in managing labor. The tool provides leaders with opportunities to win at managing the highest expense in any business. ...

Regional Director of Operations

3 months ago

Verified

... I love that I can subscribe for reports that allows us to be proactive in managing labor. The tool provides leaders with opportunities to win at managing the highest expense in any business. Housekeeping can be ridiculously expensive, and I love the Gameday Grid found in Hotel Effectiveness. We ask that our Housekeeping Managers use this tool when they assign rooms. It allows them to see and share with the room attendants exactly what time they are to be done based on the types of clean (Stay over, check out or Deep Clean). It also builds in a 30-minute lunch break. Of course, the housekeeping manager, supervisor or inspector has to be dialed in and on the floor ensuring the room attendants are staying on pace and if they seem to be off track on the projected completion time, they can make adjustments as necessary. Another key feature of this tool is the option to print ...

Regional Director of Operations

3 months ago

Verified

... I love that I can subscribe for reports that allows us to be proactive in managing labor. The tool provides leaders with opportunities to win at managing the highest expense in any business. Housekeeping can be ridiculously expensive, and I love the Gameday Grid found in Hotel Effectiveness. We ask that our Housekeeping Managers use this tool when they assign rooms. It allows them to see and share with the room attendants exactly what time they are to be done based on the types of clean (Stay over, check out or Deep Clean). It also builds in a 30-minute lunch break. Of course, the housekeeping manager, supervisor or inspector has to be dialed in and on the floor ensuring the room attendants are staying on pace and if they seem to be off track on the projected completion time, they can make adjustments as necessary. Another key feature of this tool is the option to print the grid and include on each room attendant's board for the day. One of my favourite features. Another important feature is to save to the Night Audit Entry. This is of key importance to know how the property is doing as it pertains to target minutes per room. We take full advantage of the forecast and scheduling tool and ask the General managers to have schedules done by end of day Wednesday for the upcoming week. Due to the subscription feature, we are able to see which properties are scheduling in a timely manner to allow their team members to plan work and life accordingly. Another favourite subscription is the Birthdays ...

Regional Director of Operations

3 months ago

Verified

... I love that I can subscribe for reports that allows us to be proactive in managing labor. The tool provides leaders with opportunities to win at managing the highest expense in any business. ...

Regional Director of Operations

3 months ago

Verified

... I love that I can subscribe for reports that allows us to be proactive in managing labor. The tool provides leaders with opportunities to win at managing the highest expense in any business. Housekeeping can be ridiculously expensive, and I love the Gameday Grid found in Hotel Effectiveness. We ask that our Housekeeping Managers use this tool when they assign rooms. It allows them to see and share with the room attendants exactly what time they are to be done based on the types of clean (Stay over, check out or Deep Clean). It also builds in a 30-minute lunch break. Of course, the housekeeping manager, supervisor or inspector has to be dialed in and on the floor ensuring the room attendants are staying on pace and if they seem to be off track on the projected completion time, they can make adjustments as necessary. Another key feature of this tool is the option to print the grid and include on each room attendant's board for the day. One of my favourite features. Another important feature is to save to the Night Audit Entry. This is of key importance to know how the property is doing as it pertains to target minutes per room. We take full advantage of the forecast and scheduling tool and ask the General managers to have schedules done by end of day Wednesday for the upcoming week. Due to the subscription feature, we are able to see which properties are scheduling in a timely manner to allow their team members to plan work and life accordingly. Another favourite subscription is the Birthdays ...

Regional Director of Operations

3 months ago

Verified

... I love that I can subscribe for reports that allows us to be proactive in managing labor. The tool provides leaders with opportunities to win at managing the highest expense in any business. Housekeeping can be ridiculously expensive, and I love the Gameday Grid found in Hotel Effectiveness. We ask that our Housekeeping Managers use this tool when they assign rooms. It allows them to see and share with the room attendants exactly what time they are to be done based on the types of clean (Stay over, check out or Deep Clean). It also builds in a 30-minute lunch break. Of course, the housekeeping manager, supervisor or inspector has to be dialed in and on the floor ensuring the room attendants are staying on pace and if they seem to be off track on the projected completion time, they can make adjustments as necessary. Another key feature of this tool is the option to print the grid and include on each room attendant's board for the day. One of my favourite features. Another important feature is to save to the Night Audit Entry. This is of key importance to know how the property is doing as it pertains to target ...

Regional Director of Operations

3 months ago

Verified

... I love that I can subscribe for reports that allows us to be proactive in managing labor. The tool provides leaders with opportunities to win at managing the highest expense in any business. Housekeeping can be ridiculously expensive, and I love the Gameday Grid found in Hotel Effectiveness. We ask that our Housekeeping Managers use this tool when they assign rooms. It allows them to see and share with the room attendant ...

Director of Rooms

3 months ago

Verified

... Helps with planning and managing labor ...

General Manager

3 months ago

Verified

... I have used multiple services from Actabl over the past decade and have had nothing but positive interactions with the products and especially the service team. ...

3 months ago

Verified

... I am able to schedule employees and keep up with who is getting non-approved O/T. I can see how we are doing with labor hours. ...

Front Desk Manager

3 months ago

Verified

... Easy work flow day. ...

General manager

3 months ago

Verified

... Its really nice to have a program so easy and user friendly. I love the time and attendance section where I can easily input the missing punches. ...

General Manager

3 months ago

Verified

... There is only a couple of things I could recommend. 1. More training for first time users 2. Make the night audit entries for the day before. ...

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling ...

F&B Manager

3 months ago

Verified

... Great for any professional to use ...

Director of Security

3 months ago

Verified

... Actabl has established itself as a leader in the hotel technology industry, and their Labor & Scheduling module is a prime example of their innovative approach. This module has revolutionized the way hotels manage their workforce, offering a seamless and efficient solution that caters to the unique needs of the hospitality sector. One of the standout features of Actabl’s Labor & Scheduling module is its user-friendly interface. The intuitive design ensures that both managers and staff can easily navigate the system, reducing the learning curve and increasing productivity. The module allows for real-time scheduling, which is crucial in the fast-paced hotel environment. Managers can quickly adjust schedules to accommodate last-minute changes, ensuring that the right staff are always in the right place at the right time. Moreover, the module’s advanced analytics provide valuable insights into labor costs and productivity. This data-driven approach enables hotels to optimize their staffing levels, reducing unnecessary labor expenses while maintaining high service standards. The integration with payroll systems further streamlines operations, minimizing administrative tasks and reducing the risk of errors. Actabl’s commitment to customer satisfaction is evident in the positive feedback from users. Many have praised the module for its reliability and the significant improvements it has brought to their operations. The support team at Actabl is also highly regarded, known for their responsiveness ...

Assistant General Manager

3 months ago

Verified

... Hotel effectiveness scheduling and labor management. I like the way that it saves time and helps to meet productivity goals. ...

Assistant General Manager

3 months ago

Verified

... Hotel effectiveness scheduling and labor management. I like the way that it saves time and helps to meet productivity goals. ...

General Manager

3 months ago

Verified

... I honestly do not see anything that I would change at this time. The scheduler and tracking features get the job done for me! ...

Assistant General Manager

3 months ago

Verified

... You should do a training module on reports alone. I still do not know all the reports available and I have been using Hotel Effectiveness for two and a half years. ...

Guest Service Supervisor

3 months ago

Verified

... Wouldn't change anything! Very helpful and informative. It takes some time to get used to any updates, but after using it for a while it becomes easier. ...

Sous Chef

3 months ago

Verified

... This is wonderful tool, I use it every day and it help me with keeping up with overtime. I love this ...

Executive Housekeeper

2 months ago

Verified

... I loved control my employees hours and specially using the scheduling labor management, is an awesome tool to work on it, not only you can see hours, you can learn from the software with the training ...

Executive Housekeeper

2 months ago

Verified

... I loved control my employees hours and specially using the scheduling labor management, is an awesome tool to work on it, not only you can see hours, you can learn from the software with the training ...

Executive Housekeeper

2 months ago

Verified

... I loved control my employees hours and specially using the scheduling labor management, is an awesome tool to work on it, not only you can see hours, you can learn from the software with the training ...

FD

2 months ago

Verified

... It's easier to schedule the labor for the whole week, the way it is design help us to make sure we don't go on overtime and help with the weekly budget. ...

Assistant General Manager

2 months ago

Verified

... I love that I am able to see everything broken down by the hours. Being able to see this help with staying to budget for our labor plans. Make staffing a breeze to schedule! This helps save time and ...

Operation Manager

2 months ago

Verified

... For me is excellent how it is and I think maybe a little more training section for the staffing so they can learn all the function we have. ...

Operation Manager

2 months ago

Verified

... For me is excellent how it is and I think maybe a little more training section for the staffing so they can learn all the function we have. ...

Operation Manager

2 months ago

Verified

... Is a great resource to communicate with all the team to inform them about their schedule or if we need additional staff for the day they has an opportunity and request it. Also we can see if the ...

Operation Manager

2 months ago

Verified

... Is a great resource to communicate with all the team to inform them about their schedule or if we need additional staff for the day they has an opportunity and request it. Also we can see if the ...

Food and Beverage Manager

2 months ago

Verified

... Data transfer in the app can be improved for better visibility of scheduling. The display of schedule will assist the team to keep track of their hours and labor. ...

Front desk supervisor

2 months ago

Verified

... Everything is perfect for me just fine. I would like to see more training on the navigations through out the software but most of it is self explanatory. ...

Financial Analyst

2 months ago

Verified

... Corporate User of Hotel Effectiveness ...

Front Office Manager

2 months ago

Verified

... I find it very helpful to use the multi select buttons when making the next weeks schedule and the ability to copy the last weeks schedule over from the previous week. I appreciate being able to ...

Front Office Manager

2 months ago

Verified

... Ability to set requirements and have the system display when these requirements are not met. Such as a missing AM/PM/ or NA shift when a requirement is to have at least one person working each shift. ...

Manager, restaurant

2 months ago

Verified

... The functionality is excellent. Program helps identify where and when to schedule as well as the optimal production vs scheduled labor ...

Rooms Inspector Supervisor

2 months ago

Verified

... I find it very easy to navigate. Using your how videos make training of new team members a breeze. The fast response time is also great and the way that it now updates with Opera. ...

Director of Sales and Marketing

2 months ago

Verified

... I like the ease of scheduling on a weekly basis. It gives me the flexibility to make the necessary changes for the team. ...

Director of Sales and Marketing

2 months ago

Verified

... Best Thing Since the invention of Fire. ...

Reservation Lead

2 months ago

Verified

... The ease of entering work orders... it's easy to add work orders for our hotel team, and shuttle workers when needed. ...

Front Desk

2 months ago

Verified

... This shows you steps. It helps with getting your work done faster. Helps me place orders. I like to use this system. This system teaches me how to get my work done and help me help my staff get are ...

Front Desk

2 months ago

Verified

... This shows you steps. It helps with getting your work done faster. Helps me place orders. I like to use this system. This system teaches me how to get my work done and help me help my staff get are ...

Front Desk

2 months ago

Verified

... This shows you steps. It helps with getting your work done faster. Helps me place orders. I like to use this system. This system teaches me how to get my work done and help me help my staff get are jobs done and be there for are guest ...

Director of Engineering

2 months ago

Verified

... Nothing needs to be changed, works great for what we need, and our employees love seeing schedules and picking up extra shifts easily. ...

Director of engineer

2 months ago

Verified

... I Like the ability to go in and check and see if anyone is about to in overtime. I like where I can go in and post my employees times where it can be shared. ...

Assistant engineer

2 months ago

Verified

... Vendors are speeding up business rate and are always recommend company, therefore we should also refer to competitiveness of products ...

Assistant engineer

2 months ago

Verified

... Employee management software, scheduling and labor management as well. staffing and recruiting network all need to be improved with field. ...

Assistant engineer

2 months ago

Verified

... Vendors are speeding up business rate and are always recommend company, therefore we should also refer to competitiveness of products ...

General Manager

2 months ago

Verified

... I like that I am able to pull up the week and see where we are with staffing and labor ...

General Manager

2 months ago

Verified

... Each shift needs to be modify able, each department should be separate without staff all clumped together. The amount of work it take to write a schedule in Hotel effectiveness is not worth it. Currently we write it on Excel, then transfer it over to Hotel effectiveness. This is double the work needed. Then adjust according to forecast. and Rewrite it into excel. Triple the work. I cant edit shit names and too many acronyms the schedule is difficult to read. staff gets 2 emails about every shift they request to be removed from the mailing list because it annoys them. I would not recommend this for writing schedules for a restaurant. Support ...

General Manager

2 months ago

Verified

... Each shift needs to be modify able, each department should be separate without staff all clumped together. The amount of work it take to write a schedule in Hotel effectiveness is not worth it. Currently we write it on Excel, then transfer it over to Hotel effectiveness. This is double the work needed. Then adjust according to forecast. and Rewrite it into excel. Triple the work. I cant edit shit names and too many acronyms the schedule is difficult to read. staff gets 2 emails ...

General Manager

2 months ago

Verified

... Each shift needs to be modify able, each department should be separate without staff all clumped together. The amount of work it take to write a schedule in Hotel effectiveness is not worth it. Currently we write it on Excel, then transfer it over to Hotel effectiveness. This is double the work needed. Then adjust according to forecast. and Rewrite it into excel. Triple the work. I cant edit shit names and too many acronyms the schedule is difficult to read. staff gets 2 emails about every shift they request to be removed from the mailing list because it annoys them. I would not recommend this for writing schedules for a restaurant. Support ...

General Manager

2 months ago

Verified

... Each shift needs to be modify able, each department should be separate without staff all clumped together. The amount of work it take to write a schedule in Hotel effectiveness is not worth it. Currently we write it on Excel, then transfer it over to Hotel effectiveness. This is double the work needed. Then adjust according to forecast. and Rewrite it into excel. Triple the work. I cant edit shit names and too many acronyms the schedule is difficult to read. staff gets 2 emails ...

Director of People & Culture

2 months ago

Verified

... The ability for our team members to see everyone's schedule and communicate with management for requesting their time off and getting approval for their time off requests. ...

FD

2 months ago

Verified

... Not sure, we do not use Alice with HE. We use UKG with HE and profit sword. Have not heated about Alice. ...

IT Manager

2 months ago

Verified

... Amazing Team!!! ...

IT Manager

2 months ago

Verified

... I love our representative Lindsey, she is amazing and she always help us and guide us to explorer and take profit of all the tools that they offer. ...

IT Manager

2 months ago

Verified

... I think in general the Tech Support or Help Desk. Sometimes the replys to the tickets are pretty delayed but in general they always provide a good support. ...

IT Manager

2 months ago

Verified

... I love our representative Lindsey, she is amazing and she always help us and guide us to explorer and take profit of all the tools that they offer. ...

IT Manager

2 months ago

Verified

... Amazing Team!!! ...

IT Manager

2 months ago

Verified

... I think in general the Tech Support or Help Desk. Sometimes the replys to the tickets are pretty delayed but in general they always provide a good support. ...

Director of Security

2 months ago

Verified

... It is effective in reviewing schedules to avoid overtime when feasible. It assists with overall view of various departments throughout the property. ...

Director of Security

2 months ago

Verified

... It is effective in reviewing schedules to avoid overtime when feasible. It assists with overall view of various departments throughout the property. ...

Director of Security

2 months ago

Verified

... It is effective in reviewing schedules to avoid overtime when feasible. It assists with overall view of various departments throughout the property. ...

Director of Security

2 months ago

Verified

... It is effective in reviewing schedules to avoid overtime when feasible. It assists with overall view of various departments throughout the property. ...

Asst General Mananger

2 months ago

Verified

... This vendor, whom we use for multiple platforms, provides excellent, up-to-date analysis of our labor needs and usage so we can keep within budget and make sure all staff are adhering to their ...

Asst General Mananger

2 months ago

Verified

... I don't have anything that needs to be improved upon. All aspects of this have worked extremely well for our 3 hotels! ...

FD

2 months ago

Verified

... I really enjoy this program. Easy to use. ...

FD

2 months ago

Verified

... I enjoy and think making my schedules is a breeze!! I also like the game day housekeeping log. Make sure your staff is staying on track. ...

General Manager

2 months ago

Verified

... Hotel Effectiveness allows you to manage labor costs with precision. It provides real-time insights into staffing levels and labor expenses, ensuring you stay within budget. The software tracks labor costs as a percentage of revenue, a key performance indicator in the hospitality industry, allowing you to maintain profitability without overstaffing or understaffing. This feature ensures that labor costs align with your business's revenue fluctuations, preventing unnecessary expenses during low-demand periods and supporting better staffing decisions during peak times. By constantly analyzing labor costs, Hotel Effectiveness identifies areas where your labor plan might be misaligned. For example, if your housekeeping department is overstaffed during low-occupancy ...

General Manager

2 months ago

Verified

... Hotel Effectiveness allows you to manage labor costs with precision. It provides real-time insights into staffing levels and labor expenses, ensuring you stay within budget. The software tracks labor ...

Assistant Director of Finance

2 months ago

Verified

... Extremely user-friendly. Right in line with other Actabl products I have used in the past. They make it easy to collaborate with coworkers and give feedback on labor statistics to fellow department ...

Front Office Manager

2 months ago

Verified

... I can't say what can or can't be improved. Everything I read advised on everything I needed enlightment on to move forward. ...

Front Office Manager

2 months ago

Verified

... I haven't yet worked with the vendor but have did research on some of the products offered. I found it interesting. ...

Front Office Manager

2 months ago

Verified

... I can't say what can or can't be improved. Everything I read advised on everything I needed enlightment on to move forward. ...

Guest Services Manager

2 months ago

Verified

... The accessibility and easy navigation is extremely helpful! I appreciate the notifications for OT risk and for the missed shifts or late clock ins. ...

Chief Engineer

2 months ago

Verified

... Staff have been unable to correct issues and fail to follow-up with solutions. One easy remedy would be to hire and train staff and management to a level that would provide adequate support. I do not ...

GM

2 months ago

Verified

... Leading in the Learning ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified immediately as long as they are set up with the contact info. It helps manage overtime with staffing just enough people with enough efficiency to make each shift a success while minimizing overtime as much as possible. Its very convenient having the associates hours they clock in for on workday transfer over so its much more accurate when determining labor hours. It saves time with having all of my department's schedule all together in one place. Adding multiple positions for my employees is super easy to do and it updates ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified ...

F&B Manager

2 months ago

Verified

... I'm always puzzled with support and / or getting help. That seems to be an area that could benefit from being a little more intuitive. ...

F&B Manager

2 months ago

Verified

... I have used this product at a previous property and was very pleased to see it being used when I took over at this property. As I stated before, it is fast to pick up and very intuitive and visual, which help ...

F&B Manager

2 months ago

Verified

... I'm always puzzled with support and / or getting help. That seems to be an area that could benefit from being a little more intuitive. ...

Director of Finance

2 months ago

Verified

... Great Tracking system to show Productivity ...

front desk

2 months ago

Verified

... Colour code for the scheduling, like for the shifts (am shift red, mid shift blue pm shift yellow),as well as the employees. ...

Hskp mng

2 months ago

Verified

... Everthing is fine a little confuse the requests but we only have a little information , to improve the program. ...

GM

2 months ago

Verified

... Love the H.E. Program ...

General Manager

2 months ago

Verified

... Customer service person phone number so we can ask questions. Right now i depend on the our corporate people help only. ...

Front Office Manager

1 months ago

Verified

... Very easy to use, not confusing, just enter your data and everything complies at once. Easy to see where I need coverage. ...

Front Office Manager

1 months ago

Verified

... Getting used to new screen from old one. Other than that I cannot think of anything that needs approving at this point. ...

Assistant General Manager

1 months ago

Verified

... I am a fairly new manager, with that being said I do not see where an improvement might necessary. Perhaps in time, once I am fully acclimated to the program I might find some flaws. ...

Director of Sales & Marketing

1 months ago

Verified

... I would love to see an FAQ or common question forum for folks using the platform to streamline key or common issues. ...

Director of Sales & Marketing

1 months ago

Verified

... I would love to see an FAQ or common question forum for folks using the platform to streamline key or common issues. ...

Housekeeping Supervisor

1 months ago

Verified

... The tech support is amazing. Training was extremely efficient. The system itself makes it easy to track rooms in Housekeeping. ...

General Manager

1 months ago

Verified

... I love the ease of being able to schedule my employees all at one time in one location and have it sent out to them instantly. And knowing that my programs speak to one another without having to ...

Chief of Security

1 months ago

Verified

... Nothing, all good. I have no problem with this system. I love to use it, and I know what I'm work with on a daily basis. ...

Chief of Security

1 months ago

Verified

... Put in the schedule for team members and it automatically email to the team members. ...

Chief of Security

1 months ago

Verified

... It keeps me focused on my labor. It track my labor too. It makes me feel in control of my labor. ...

Accounting Manager

1 months ago

Verified

... I am unaware if this is already an option, but I would love to be able to upload an excel sheet and have the schedule auto-populate. ...

Assistant General Manager

1 months ago

Verified

... Easy to use, to understand what is going on and make my day easier to set the game plan for operation ...

Assistant General Manager

1 months ago

Verified

... Easy to use, to understand what is going on and make my day easier to set the game plan for operation ...

Assistant General Manager

1 months ago

Verified

... Not just for housekeeping, it can be also used for front desk, maintenance departments too. Also, I tried to register for webinar but it did not let me register. ...

Front Desk supervisor

1 months ago

Verified

... Great schedule program, give you updates on training. You cand re publish schedule's any time. I like the notification for the invited web call for training on updates. Very beneficial. ...

Front Desk supervisor

1 months ago

Verified

... Great schedule program, give you updates on training. You cand re publish schedule's any time. I like the notification for the invited web call for training on updates. Very beneficial. ...

Front Desk supervisor

1 months ago

Verified

... Great schedule program, give you updates on training. You cand re publish schedule's any time. I like the notification for the invited web call for training on updates. Very beneficial. ...

Front Desk supervisor

1 months ago

Verified

... Great schedule program, give you updates on training. You cand re publish schedule's any time. I like the notification for the invited web call for training on updates. Very beneficial. ...

Executive housekeeper

1 months ago

Verified

... Everthing is fine a little confuse the requests but we only have a little information , to improve the program. ...

gm

1 months ago

Verified

... The variety of locations or areas in Alice, a training module for super users. Improve the availability of the locations, be more specific so we can track and assign more efficiently. Reporting once ...

gm

1 months ago

Verified

... The variety of locations or areas in Alice, a training module for super users. Improve the availability of the locations, be more specific so we can track and assign more efficiently. Reporting once ...

gm

1 months ago

Verified

... Great software to manage hotel maintenance and housekeeping requests ...

gm

1 months ago

Verified

... the user friendly and enabling associates to communicate quickly and assigning requests and work orders.the efficiency of the communication is great. ...

Executive housekeeper

1 months ago

Verified

... The ease of using the Hotel Effectiveness is simple. I like that it helps with the scheduling of the housekeepers and helps with the labor hours. ...

Banquet Manager

1 months ago

Verified

... I think that when opening the scheduler tab, it could go directly to my department rather than all departments. It would make things a little easier. ...

Banquet Manager

1 months ago

Verified

... I have used many scheduling platforms. This has been by far the most efficient. So easy to navigate. My staff loves it also. ...

Front Office Manager

30 days ago

Verified

... I like the scheduling modules. Its convenient when planning for occupancy. Its efficiency is important because it makes it easier to consider labor when I make my schedule. I can easily tell if I ...

Executive Housekeeper

30 days ago

Verified

... I do wish that the system interfaces spoke more often. I think they update twice a week. I wish it was multiples times a day as we are constantly making adjustments. ...

Executive Housekeeper

30 days ago

Verified

... I do wish that the system interfaces spoke more often. I think they update twice a week. I wish it was multiples times a day as we are constantly making adjustments. ...

GM

12 months ago

Verified

... I enjoy the ease of use and the fact that it makes my entire job easier to perform on a daily basis ...

Gm

3 months ago

Verified

... Daily emails on labor check ins .Update on hours lost and gained . Daily updates on goals for the housekeepers ...

assistant general manager

3 months ago

Verified

... how easy it is to use, very quick and helpful. Very resourceful, helps us watch our labor and time. The 5 minute check ins really help. ...

assistant general manager

3 months ago

Verified

... how easy it is to use, very quick and helpful. Very resourceful, helps us watch our labor and time. The 5 minute check ins really help. ...

executive housekeeper

3 months ago

Verified

... The Schedule section isn't as inviting for my liking. I can't schedule unless forecast is done and some times i want an idea of who's going to be possibly schedule weeks in advanced and I'm not able ...

General Manager

3 months ago

Verified

... I wish there was more options for scheduling where you can copy and paste schedules instead of just copying the previous week. I wish when you dig into attendance it would give the option to either ...

General Manager

3 months ago

Verified

... I love that each day I can deep dive into performance of my hotel and staff. You can pin point where you have a week link and start to retrain if needed. Great way to track any write ups and what ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features like tracking ours and risk management which helps me to prepare for call outs, busy peak seasons, and closely monitor staff hours to make sure we remain on target. #Housekeeping Software, Game Day Grid allows me to see where my #staffing ...

General Manager

3 months ago

Verified

... Its easier to forecast labor expenses compared to primitive spreadsheets. Now you just need to create an MPR format and a set of inventory masters for housekeeping purposes. ...

General Manager

3 months ago

Verified

... Its easier to forecast labor expenses compared to primitive spreadsheets. Now you just need to create an MPR format and a set of inventory masters for housekeeping purposes. ...

General Manager

3 months ago

Verified

... Its easier to forecast labor expenses compared to primitive spreadsheets. Now you just need to create an MPR format and a set of inventory masters for housekeeping purposes. ...

General Manager

3 months ago

Verified

... Its easier to forecast labor expenses compared to primitive spreadsheets. Now you just need to create an MPR format and a set of inventory masters for housekeeping purposes. ...

General Manager

3 months ago

Verified

... Easy to use software ...

General Manager

3 months ago

Verified

... I like seeing how many hours I am scheduling per department vs my forecast it helps with managing hours daily and weekly. ...

General Manager

3 months ago

Verified

... I like seeing how many hours I am scheduling per department vs my forecast it helps with managing hours daily and weekly. ...

General Manager

3 months ago

Verified

... Easily building and distributing schedules and simple to use tools for managing labor hours. I am now required to add more words to meet the word minimum. Should probably remove this requirement. I ...

Dir. Of Security

3 months ago

Verified

... I wish that when I put my officers' hours in the scheduler it should put the hour in automatically instead waiting 24hrs. ...

Dir. Of Security

3 months ago

Verified

... I wish that when I put my officers' hours in the scheduler it should put the hour in automatically instead waiting 24hrs. ...

Dir. Of Security

3 months ago

Verified

... I wish that when I put my officers' hours in the scheduler it should put the hour in automatically instead waiting 24hrs. ...

Dir. Of Security

3 months ago

Verified

... I wish that when I put my officers' hours in the scheduler it should put the hour in automatically instead waiting 24hrs. ...

Dir. Of Security

3 months ago

Verified

... I wish that when I put my officers' hours in the scheduler it should put the hour in automatically instead waiting 24hrs. ...

Banquet manager

3 months ago

Verified

... Easier to do schedules and be more productive. tracking my labor every day, and make my goals every day better. ...

Regional Director of Operations

3 months ago

Verified

... I love that I can subscribe for reports that allows us to be proactive in managing labor. The tool provides leaders with opportunities to win at managing the highest expense in any business. Housekeeping can be ridiculously expensive, and I love the Gameday Grid found in Hotel Effectiveness. We ask that our Housekeeping Managers use this tool when they assign rooms. It allows them to see and share with the room attendants exactly what time they are to be done based on the types of clean (Stay over, check out or Deep Clean). It also builds in a 30-minute lunch break. Of course, the housekeeping manager, supervisor or inspector has to be dialed in and on the floor ensuring the room attendants are staying on pace and if they seem to be off track on the projected completion time, they can make adjustments as necessary. Another key feature of this tool is the option to print the grid and include on each room attendant's board for the day. One of my favourite features. Another important feature is to save to the Night Audit Entry. This is of key importance to know how the property is doing as it pertains to target minutes per room. We take full advantage of the forecast and scheduling tool and ask the General managers to have schedules done by end of day Wednesday for the upcoming week. Due to the subscription feature, we are able to see which properties are scheduling in a timely manner to allow their team members to plan work and life accordingly. Another favourite subscription is the Birthday ...

Executive Housekeeper

3 months ago

Verified

... I really like that it keeps me informed when my allotted hours have exceed the scheduled hours.....it holds me accountable by requiring me to give a explanation. ...

General Manager

3 months ago

Verified

... * Ease of scheduling * Daily reports for labor * Housekeeping reports * Game day scheduler * night audit entries! ...

General Manager

3 months ago

Verified

... Scheduling and labor management all in one! ...

Assistant Director of Housekeeping

3 months ago

Verified

... - Easy tracking of schedule and attendance- helps me save time on tracking room clean. - I can enter rooms in quickly and with high efficiency. ...

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling for each and every department in the hotel which helps us leaders know who is working at all times. This platform was placed into effect about maybe 2 month ago here and I was apprehensive to commit to using this as I have been using Schedule Fly for maybe about 4 years now and I also started using it at my current employer to which it was met with great approval from all management staff and especially the hourly staff. That being said My Hotel Effectiveness has been a great tool to use for myself and also hearing great feedback from our hourly staff has been nice. All in all, I'm excited and very happy to use My Hotel Effectiveness and I'm really curious to see how this platform evolves in the years to come. I will say as I continue to grow in my career and as I continue to use this at my current job and if I see updates ...

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

General Manager

3 months ago

Verified

... The software lets me track productivity of my staff. This helps me manage hours and reduce labor costs across the board. The Minutes per room feature gives me the ability to see my individual ...

People and Culture Coordinator

3 months ago

Verified

... I really enjoy being able to see over time results all at once for our entire company. We have too many employees for me to go looking for that information one by one each time. It's easy to find out which employees need to still register with the employee tab as well. I think that the fact that it's on a time interval where I can send out reminders every once in a while, helps reduce my workload AND also the information being sent to the employee being more minimized. Overall, the modern vibe that the website holds is also a lot cleaner. It makes me feel like I'm not using a really old system to track everything. The website loads quick and it's intuitive to use. The daily check-ins are quick to skim through and provide me with enough information to continue on my day. It's almost like I have a small ...

Assitant General Manager

3 months ago

Verified

... It Gives a good overview of the labor and schedules. It is easy for managers to check every one's shifts. ...

Operation Supervisor

3 months ago

Verified

... I like how it is easy to use and understand. You can see if workers have overtime and such. I also like the #scheduling part if we are over hours in a particular department. ...

Executive Housekeeper

2 months ago

Verified

... I would like to say that I am really happy working with this software, make my day more easy and complete, could be improved the way to see the forecast on the scheduling labor management. I will add ...

Front office supervisor

2 months ago

Verified

... Making a dark theme for the site. Would help the contrast and helps to see things quickly. Also, if we could get reminders sent to us for 5 minute labor check ins ...

Front office supervisor

2 months ago

Verified

... Making a dark theme for the site. Would help the contrast and helps to see things quickly. Also, if we could get reminders sent to us for 5 minute labor check ins ...

executive Housekeeper

2 months ago

Verified

... It is very easy to arrange the days and employees in my area of ​​the housekeeping department, it is easy to put the rooms assigned for each housekeeper, more organization and easy to use tools. I love working with my hotel ...

Front Office Manager

2 months ago

Verified

... It's use in scheduling and reporting to the crew there schedule. ...

Manager, restaurant

2 months ago

Verified

... The functionality is excellent. Program helps identify where and when to schedule as well as the optimal production vs scheduled labor ...

Rooms Inspector Supervisor

2 months ago

Verified

... I wish there is a way for Admins to remove employees that are no longer employed here. All we can do is deactivate there user IDs. ...

Director of Style

2 months ago

Verified

... Schedule, labor report, staffing accordingly to plan vs actual and employee add or modify position. weekly overtime report is great ...

Front Desk

2 months ago

Verified

... This shows you steps. It helps with getting your work done faster. Helps me place orders. I like to use this system. This system teaches me how to get my work done and help me help my staff get are ...

Front Office Manager

2 months ago

Verified

... The only thing I would improve is the process of entering in an employees schedule that works different shifts. It is easy to use, but it is tedious at time if they have several shifts. maybe ...

General Manager

2 months ago

Verified

... Very difficult to write a schedule for restaurant. Can not modify shift names, and very difficult to insure all shifts are covered ...

General Manager

2 months ago

Verified

... Each shift needs to be modify able, each department should be separate without staff all clumped together. The amount of work it take to write a schedule in Hotel effectiveness is not worth it. Currently we write it on Excel, then transfer it over to Hotel effectiveness. This is double the work needed. Then adjust according to forecast. and Rewrite ...

Chef de Cuisine

2 months ago

Verified

... It's a perfect solution to facilitate budget and keep track of labor costs, makes our time at the desk more efficient when it comes to schedules and staffing. ...

Director of Security

2 months ago

Verified

... Possible email communication / reminders. It may be beneficial to send notifications regarding department leads completing their schedules. That would assist when reviewing the layout. ...

Asst General Mananger

2 months ago

Verified

... This vendor, whom we use for multiple platforms, provides excellent, up-to-date analysis of our labor needs and usage so we can keep within budget and make sure all staff are adhering to their allotted ...

Asst General Mananger

2 months ago

Verified

... This vendor, whom we use for multiple platforms, provides excellent, up-to-date analysis of our labor needs and usage so we can keep within budget and make sure all staff are adhering to their ...

FD

2 months ago

Verified

... I enjoy and think making my schedules is a breeze!! I also like the game day housekeeping log. Make sure your staff is staying on track. ...

FD

2 months ago

Verified

... I really enjoy this program. Easy to use. ...

General Manger

2 months ago

Verified

... Outdated and ineffective system Hotel Effectiveness system. Interfaces don't work, excessive manual input of data resulting in not being able to trust the data. ...

General Manger

2 months ago

Verified

... Outdated and ineffective system Hotel Effectiveness system. Interfaces don't work, excessive manual input of data resulting in not being able to trust the data. ...

General Manager

2 months ago

Verified

... Hotel Effectiveness allows you to manage labor costs with precision. It provides real-time insights into staffing levels and labor expenses, ensuring you stay within budget. The software tracks labor costs as a percentage of revenue, a key performance indicator in the hospitality industry, allowing you to maintain profitability without overstaffing or understaffing. This feature ensures that labor costs align with your business's revenue fluctuations, preventing unnecessary expenses during low-demand periods and supporting better staffing decisions during peak times. By constantly analyzing labor costs, Hotel Effectiveness identifies areas where your labor plan might be misaligned. For example, if your housekeeping department is overstaffed during low-occupancy days, the system will flag this for adjustment. This ensures that your staffing levels match the actual business need, reducing waste and keeping labor costs in check. Creating labor schedule ...

General Manager

2 months ago

Verified

... Hotel Effectiveness allows you to manage labor costs with precision. It provides real-time insights into staffing levels and labor expenses, ensuring you stay within budget. The software tracks labor costs as a percentage of revenue, a key performance indicator in the hospitality industry, allowing you to maintain profitability without overstaffing or understaffing. This feature ensures that labor costs align with your business's revenue fluctuations, preventing unnecessary expenses during low-demand periods and supporting better staffing decisions during peak times. By constantly analyzing labor costs, Hotel Effectiveness identifies areas where your labor plan might be misaligned. For example, if your housekeeping department is overstaffed during low-occupancy days, the system will flag this for adjustment. This ensures that your staffing levels match the actual business need, reducing waste and keeping labor costs in check. Creating labor schedules can be time-consuming and complex, especially in a business with fluctuating occupancy rates. Hotel Effectiveness simplifies the process by providing automated scheduling tools. Based on your hotel’s occupancy forecasts, the system generates schedules that ensure optimal coverage while keeping labor costs under control. This automation significantly reduces the time your management team spends on schedule creation, allowing them to focus on other important operational tasks. With Hotel Effectiveness, you can make real-time adjustments to labor schedules as needed. For example, if your hotel experiences a sudden drop in bookings, the system allows you to adjust staffing levels accordingly. This flexibility ensures that your labor plan remains efficient and aligned with actual business conditions. Additionally, the system continuously monitors labor performance metrics, such as hours worked versus hours scheduled, providing up-to-date information that helps you fine-tune staffing in real time. Hotel Effectiveness seamlessly integrates with your property management system (PMS) and other operational tools, providing a unified platform for managing labor. This integration allows for real-time data sharing between systems, improving efficiency and reducing manual data entry. As a result, schedule creation and labor planning become even more streamlined ...

Assistant Director of Finance

2 months ago

Verified

... Integration with ADP was difficult for us, a lot of trial and error. The data does not always translate into Hotel Effectiveness as it is shown in ADP. Cant say which system is the cause of this. We ...

Assistant Director of Finance

2 months ago

Verified

... Integration with ADP was difficult for us, a lot of trial and error. The data does not always translate into Hotel Effectiveness as it is shown in ADP. Cant say which system is the cause of this. We end up accounting for the discrepancy manually on our in house reports and make the adjustments there. Contracted labor is not as easy to work with within the platform as would be hoped. Don't know if there is much to be done about this. We enter the data manually, and I am not aware of any reporting ...

Assistant Director of Finance

2 months ago

Verified

... Integration with ADP was difficult for us, a lot of trial and error. The data does not always translate into Hotel Effectiveness as it is shown in ADP. Cant say which system is the cause of this. We end up accounting for the discrepancy manually on our in house reports and make the adjustments there. Contracted labor is not as easy to work with within the platform as would be hoped. Don't know if there is much to be done about this. We enter the data manually, and I am not aware of any reporting available to address the extra time needed. Perhaps a formatted ...

Security Operations

2 months ago

Verified

... The platform’s concierge and scheduling capabilities have streamlined so many of our processes, making it incredibly easy for our team to keep everything running smoothly. We especially appreciate ...

Security Operations

2 months ago

Verified

... The platform’s concierge and scheduling capabilities have streamlined so many of our processes, making it incredibly easy for our team to keep everything running smoothly. We especially appreciate how intuitive and user-friendly the software is; training new staff ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified immediately as long as they are set up with the contact info. It helps manage overtime with staffing just enough people with enough efficiency to make each shift a success while minimizing overtime as much as possible. Its very convenient having the associates hours they clock in for on workday transfer over so its much more accurate when determining labor hours. It saves time with having all of my department's schedule all together in one place. Adding ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified immediately as long as they are set up with the contact info. It helps manage overtime with staffing just enough people with enough efficiency to make each shift a success while minimizing overtime as much as possible. Its very convenient having the associates hours they clock in for on workday transfer over so its much more accurate when determining labor hours. It saves time with having all of my department's schedule all together in one place. Add ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified ...

Front Office Manager

2 months ago

Verified

... So, far everything is good. I do not see anything that needs to be changed. I appreciate this system because it helps the hotel summaries so much reports. Thank you ...

Technical Assistant to Director of Engineering

2 months ago

Verified

... I had some issues with resigned employees. It still assins work requests to them and it takes time to resign. ...

Technical Assistant to Director of Engineering

2 months ago

Verified

... I had some issues with resigned employees. It still assins work requests to them and it takes time to resign. ...

General Manager

2 months ago

Verified

... I use five minuets manager, Forecast, scheduling for our hotel, Overtime report, Revenue daily, Housekeeping report , and overtime risk report. ...

Human Resources Director

1 months ago

Verified

... More insights and reports that employees can see and understand. The employee side would be the perfect tool if our company were willing to use it. ...

Director of Sales & Marketing

1 months ago

Verified

... Great and interactive ...

Housekeeping Supervisor

1 months ago

Verified

... The tech support is amazing. Training was extremely efficient. The system itself makes it easy to track rooms in Housekeeping. ...

General Manager

1 months ago

Verified

... I love the ease of being able to schedule my employees all at one time in one location and have it sent out to them instantly. And knowing that my programs speak to one another without having to ...

Chief of Security

1 months ago

Verified

... Put in the schedule for team members and it automatically email to the team members. ...

Accounting Manager

1 months ago

Verified

... This product centralizing all of our departments labor. I'm excited to see how this product with work with WorkDay to save time and help us with our scheduling efficiency. ...

Accounting Manager

1 months ago

Verified

... I am unaware if this is already an option, but I would love to be able to upload an excel sheet and have the schedule auto-populate. ...

Accounting Manager

1 months ago

Verified

... This product centralizing all of our departments labor. I'm excited to see how this product with work with WorkDay to save time and help us with our scheduling efficiency. ...

Accounting Manager

1 months ago

Verified

... I am unaware if this is already an option, but I would love to be able to upload an excel sheet and have the schedule auto-populate. ...

Accounting Manager

1 months ago

Verified

... I am unaware if this is already an option, but I would love to be able to upload an excel sheet and have the schedule auto-populate. ...

Assistant General Manager

1 months ago

Verified

... Easy to use, to understand what is going on and make my day easier to set the game plan for operation ...

Front Desk supervisor

1 months ago

Verified

... So far everything is going well, the team here like the hotel team, its gives reminder 2 a day. ...

Front Desk supervisor

1 months ago

Verified

... So far everything is going well, the team here like the hotel team, its gives reminder 2 a day. ...

gm

1 months ago

Verified

... Great software to manage hotel maintenance and housekeeping requests ...

gm

1 months ago

Verified

... the user friendly and enabling associates to communicate quickly and assigning requests and work orders.the efficiency of the communication is great. ...

gm

1 months ago

Verified

... the user friendly and enabling associates to communicate quickly and assigning requests and work orders.the efficiency of the communication is great. ...

Executive housekeeper

1 months ago

Verified

... The ease of using the Hotel Effectiveness is simple. I like that it helps with the scheduling of the housekeepers and helps with the labor hours. ...

12 months ago

Verified

... The ease of use. I like being able to copy last weeks schedule per employee. It cuts the time by 2/3 when inputting schedule. Our hotel schedule is based on weekly occupancy and employees hours and days change by week. It is great to have the option to copy last weeks schedule for the employees that schedules do stay the same like our Laundry Attendant and Breakfast Attendant positions. I was skeptical when 1st introduced to the Hotel Effectiveness software and thought it was just another program to enter numbers in and didn't think that it would be a permanent addition to our daily programs. As I dug deeper into the great numbers that can be produced based on occupancy and employee staff. I have referred back to previous weeks and months when determining staffing for the next weeks. I am responsible for the staffing and I was not excited about having to maintain another system. Since I have seen great results from my daily input of numbers it has been easy to implement into my daily routine. It is one of the first things I do in the morning after I complete the housekeeping cleaning boards for staff. The program instantly determines that out time per housekeeper based on the input into Gameday ...

executive housekeeper

3 months ago

Verified

... The Gameday is a go to for me. I can see the number of rooms I assign each room attendant. Great help with staffing. The number of clean rooms are visually attained. This helps with the efficiency of the housekeeping department as a whole. I can see the app ...

F& B Director

3 months ago

Verified

... Imports could be better . Sometimes the numbers don’t import from Profits word Customer Support can be better. Overall a great too ...

Front Office Manager

3 months ago

Verified

... I use the software for scheduling and labor management for the hotel I am employed at and it has made scheduling, even when operating and managing two hotels a breeze. I especially enjoy features ...

Senior Chief Engineer

3 months ago

Verified

... the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB ...

General Manager

3 months ago

Verified

... Please develop the following to avoid additional applications utilized in our industry. Develop MPR Software. Develop Inventory Software, to include linen, cleaning supplies, and guest supplies, ...

General Manager

3 months ago

Verified

... Please develop the following to avoid additional applications utilized in our industry. Develop MPR Software. Develop Inventory Software, to include linen, cleaning supplies, and guest supplies, considering interfacing your software with not only Paychex ...

General Manager

3 months ago

Verified

... Please develop the following to avoid additional applications utilized in our industry. Develop MPR Software. Develop Inventory Software, to include linen, cleaning supplies, and guest supplies, considering interfacing your software with not only Paychex but also with our GPO ...

General Manager

3 months ago

Verified

... Please develop the following to avoid additional applications utilized in our industry. Develop MPR Software. Develop Inventory Software, to include linen, cleaning supplies, and guest supplies, considering interfacing your software with not only Paychex ...

Housekeeping Manager

3 months ago

Verified

... Scheduling is very easy to work with, with this program. I've used a few different programs in the past but would recommend this! ...

Revenue Manager

3 months ago

Verified

... Easy to manage and review the data on a daily. The data that we recieve is easy to compare with our reporting. ...

Corporate Director of Revenue

3 months ago

Verified

... ProfitSword had streamlined our reporting process with automated data imports providing uniform reports for multiple POS and PMS. Easy to read and manipulate data. Labor Management system and time ...

Regional Director of Operations

3 months ago

Verified

... I appreciate that Hotel Effectiveness interfaces with our payroll system and the Profits word wherein we make budgets, forecasts and completes financial statements. Some labor codes such as Laundry, ...

Regional Director of Operations

3 months ago

Verified

... I appreciate that Hotel Effectiveness interfaces with our payroll system and the Profits word wherein we make budgets, forecasts and completes financial statements. Some labor codes such as Laundry, ...

Food & Beverage Director

3 months ago

Verified

... I like the time and attendance link. This makes it easy to add notes when someone forgets to clock in or out. ...

Food & Beverage Director

3 months ago

Verified

... I like the time and attendance link. This makes it easy to add notes when someone forgets to clock in or out. ...

General manager

3 months ago

Verified

... Its really nice to have a program so easy and user friendly. I love the time and attendance section where I can easily input the missing punches. ...

director of housekeeping

3 months ago

Verified

... The flow from adp for multiple properties. I would like to be able to schedule one person at both properties. ...

director of housekeeping

3 months ago

Verified

... The flow from adp for multiple properties. I would like to be able to schedule one person at both properties. ...

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

Director of Security

3 months ago

Verified

... Actabl has established itself as a leader in the hotel technology industry, and their Labor & Scheduling module is a prime example of their innovative approach. This module has revolutionized the way hotels manage their workforce, offering a seamless and efficient solution that caters to the unique needs of the hospitality sector. One of the standout features of Actabl’s Labor & Scheduling module is its user-friendly interface. The intuitive design ensures that both managers and staff can easily navigate the system, reducing the learning curve and increasing productivity. The module allows for real-time scheduling, which is crucial in the fast-paced hotel environment. Managers can quickly adjust schedules to accommodate last-minute changes, ensuring that the right staff are always in the right place at the right time. Moreover, the module’s advanced analytics provide valuable insights into labor costs and productivity. This data-driven approach enables hotels to optimize their staffing levels, reducing unnecessary labor expenses while maintaining high service standards. The integration with payroll ...

Director of Security

3 months ago

Verified

... Actabl has established itself as a leader in the hotel technology industry, and their Labor & Scheduling module is a prime example of their innovative approach. This module has revolutionized the way hotels manage their workforce, offering a seamless and efficient solution that caters to the unique needs of the hospitality sector. One of the standout features of Actabl’s Labor & Scheduling module is its user-friendly interface. The intuitive design ensures that both managers and staff can easily navigate the system, reducing the learning curve and increasing productivity. The module allows for real-time scheduling, which is crucial in the fast-paced hotel environment. Managers can quickly adjust schedules to accommodate last-minute changes, ensuring that the right staff are always in the right place at the right time. Moreover, the module’s advanced analytics provide valuable insights into labor costs and productivity. This data-driven approach enables hotels to optimize their staffing levels, reducing unnecessary labor expenses while maintaining high service standards. The integration with payroll ...

General Manager

3 months ago

Verified

... Good tool for monitoring labor and it integrates into our payroll system. ...

Executive Housekeeper

2 months ago

Verified

... I would like to say that I am really happy working with this software, make my day more easy and complete, could be improved the way to see the forecast on the scheduling labor management. I will add not only me can use this software also other ...

Executive Housekeeper

2 months ago

Verified

... I loved control my employees hours and specially using the scheduling labor management, is an awesome tool to work on it, not only you can see hours, you can learn from the software with the training ...

Financial Analyst

2 months ago

Verified

... The integrations with Profit Sword and Alice are critical to our business and I am hopeful that these cross compatibilities become more seamless over time. The ease with which Profit Sword financial ...

Rooms Inspector Supervisor

2 months ago

Verified

... I find it very easy to navigate. Using your how videos make training of new team members a breeze. The fast response time is also great and the way that it now updates with Opera. ...

Rooms Inspector Supervisor

2 months ago

Verified

... I find it very easy to navigate. Using your how videos make training of new team members a breeze. The fast response time is also great and the way that it now updates with Opera. ...

Front Desk

2 months ago

Verified

... This could improve on speed. This could improve on spell checks. This could improve on workforce. This could improve on teaching me new things. We really need to improve on these computer systems and make sure that the software ...

FD

2 months ago

Verified

... Alice and HE ...

FD

2 months ago

Verified

... Not sure, we do not use Alice with HE. We use UKG with HE and profit sword. Have not heated about Alice. ...

FD

2 months ago

Verified

... Alice and HE ...

Director of Security

2 months ago

Verified

... Possible email communication / reminders. It may be beneficial to send notifications regarding department leads completing their schedules. That would assist when reviewing the layout. ...

Director of Security

2 months ago

Verified

... Possible email communication / reminders. It may be beneficial to send notifications regarding department leads completing their schedules. That would assist when reviewing the layout. ...

Asst General Mananger

2 months ago

Verified

... This vendor, whom we use for multiple platforms, provides excellent, up-to-date analysis of our labor needs and usage so we can keep within budget and make sure all staff are adhering to their ...

Asst General Mananger

2 months ago

Verified

... This vendor, whom we use for multiple platforms, provides excellent, up-to-date analysis of our labor needs and usage so we can keep within budget and make sure all staff are adhering to their ...

Asst General Mananger

2 months ago

Verified

... This vendor, whom we use for multiple platforms, provides excellent, up-to-date analysis of our labor needs and usage so we can keep within budget and make sure all staff are adhering to their ...

Executive Housekeeper

2 months ago

Verified

... Link between ALICE & Hotel effectivenes will make this AMAZING! ...

Executive Housekeeper

2 months ago

Verified

... Link between ALICE & Hotel effectivenes will make this AMAZING! ...

Executive Housekeeper

2 months ago

Verified

... The easy way that we can Schedule the team members and the way once we update the schedule they can access through a different app ...

General Manger

2 months ago

Verified

... Outdated and ineffective system Hotel Effectiveness system. Interfaces don't work, excessive manual input of data resulting in not being able to trust the data. ...

General Manager

2 months ago

Verified

... Hotel Effectiveness allows you to manage labor costs with precision. It provides real-time insights into staffing levels and labor expenses, ensuring you stay within budget. The software tracks labor costs as a percentage of revenue, a key performance indicator in the hospitality industry, allowing you to maintain profitability without overstaffing or understaffing. This feature ensures that labor costs align with your business's revenue fluctuations, preventing unnecessary expenses during low-demand periods and supporting better staffing decisions during peak times. By constantly analyzing labor costs, Hotel Effectiveness identifies areas where your labor plan might be misaligned. For example, if your housekeeping department is overstaffed during low-occupancy days, the system will flag this for adjustment. This ensures that your staffing levels match the actual business need, reducing waste and keeping labor costs in check. Creating labor schedules can be time-consuming and complex, especially in a business with fluctuating occupancy rates. Hotel Effectiveness simplifies the process by providing automated scheduling tools. Based on your hotel’s occupancy forecasts, the system generates schedules that ensure optimal coverage while keeping labor costs under control. This automation significantly reduces the time your management team spends on schedule creation, allowing them to focus on other important operational tasks. With Hotel Effectiveness, you can make real-time adjustments to labor schedules as needed. For example, if your hotel experiences a sudden drop in bookings, the system allows you to adjust staffing levels accordingly. This flexibility ensures that your labor plan remains efficient and aligned with actual business conditions. Additionally, the system continuously monitors labor performance metrics, such as hours worked versus hours scheduled, providing up-to-date information that helps you fine-tune staffing in real time. Hotel Effectiveness seamlessly integrates with your property management system (PMS) and other operational tools, providing a unified platform ...

General Manager

2 months ago

Verified

... Hotel Effectiveness allows you to manage labor costs with precision. It provides real-time insights into staffing levels and labor expenses, ensuring you stay within budget. The software tracks labor ...

Assistant Director of Finance

2 months ago

Verified

... Extremely user-friendly. Right in line with other Actabl products I have used in the past. They make it easy to collaborate with coworkers and give feedback on labor statistics to fellow department ...

Assistant Director of Finance

2 months ago

Verified

... Extremely user-friendly. Right in line with other Actabl products I have used in the past. They make it easy to collaborate with coworkers and give feedback on labor statistics to fellow department ...

Assistant Director of Finance

2 months ago

Verified

... Integration with ADP was difficult for us, a lot of trial and error. The data does not always translate into Hotel Effectiveness as it is shown in ADP. Cant say which system is the cause of this. We ...

Assistant Director of Finance

2 months ago

Verified

... Integration with ADP was difficult for us, a lot of trial and error. The data does not always translate into Hotel Effectiveness as it is shown in ADP. Cant say which system is the cause of this. We ...

Front Office Manager

2 months ago

Verified

... I haven't yet worked with the vendor but have did research on some of the products offered. I found it interesting. ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified immediately as long as they are set up with the contact info. It helps manage overtime with staffing just enough people with enough efficiency to make each shift a success while minimizing overtime as much as possible. Its very convenient having the associates hours they clock in for on workday transfer over so its much more accurate ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified immediately as long as they are set up with the contact info. It helps manage overtime with staffing just enough people with enough efficiency to make each shift a success while minimizing overtime as much as possible. Its very convenient having the associates hours they clock in for on workday transfer over so its much more accurate when determining labor hours. It saves time with having all of my department's schedule all together in one place. Adding multiple positions for my employees is super easy to do and it updates immediately on your schedule when a new position is added to the associates profile on workday. It is nice to be able to go on there and see day to day if you make your labor numbers or where you can improve. This is a great tool for us as managers to keep track of the day to day labor management that comes with the ever changing occupancy ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified immediately as long as they are set up with the contact info. It helps manage overtime with staffing just enough people with enough efficiency to make each shift a success while minimizing overtime as much as possible. Its very convenient having the associates hours they clock ...

Food and Beverage Manager

2 months ago

Verified

... This product makes scheduling a breeze! Its user friendly, as well as, efficient for managing labor and forecasting your schedule. You can make schedule changes and the employees can be notified ...

Front Office Manager

2 months ago

Verified

... It's super easy to teach new employees how to upload schedules, as well as look at their scheduels on the app. ...

Chief Engineer

2 months ago

Verified

... Major improvement can be done by linking with contact numbers or whatsapp numbers to send alerts to Managers for review. ...

Chief Engineer

2 months ago

Verified

... Major improvement can be done by linking with contact numbers or whatsapp numbers to send alerts to Managers for review. ...

Chief Engineer

2 months ago

Verified

... Major improvement can be done by linking with contact numbers or whatsapp numbers to send alerts to Managers for review. ...

DOE

1 months ago

Verified

... The accounting of hours ...too many glitches, systems not communicating and the fact that I have to type 20 words or you don't feel as if I've answered the question ...

DOE

1 months ago

Verified

... The accounting of hours ...too many glitches, systems not communicating and the fact that I have to type 20 words or you don't feel as if I've answered the question ...

Accounting Manager

1 months ago

Verified

... This product centralizing all of our departments labor. I'm excited to see how this product with work with WorkDay to save time and help us with our scheduling efficiency. ...

Accounting Manager

1 months ago

Verified

... This product centralizing all of our departments labor. I'm excited to see how this product with work with WorkDay to save time and help us with our scheduling efficiency. ...

Accounting Manager

1 months ago

Verified

... This product centralizing all of our departments labor. I'm excited to see how this product with work with WorkDay to save time and help us with our scheduling efficiency. ...

Assistant General Manager

1 months ago

Verified

... Not just for housekeeping, it can be also used for front desk, maintenance departments too. Also, I tried to register for webinar but it did not let me register. ...

Assistant General Manager

1 months ago

Verified

... Not just for housekeeping, it can be also used for front desk, maintenance departments too. Also, I tried to register for webinar but it did not let me register. ...

Front Desk supervisor

1 months ago

Verified

... Great schedule program, give you updates on training. You cand re publish schedule's any time. I like the notification for the invited web call for training on updates. Very beneficial. ...

Front Desk supervisor

1 months ago

Verified

... Great schedule program, give you updates on training. You cand re publish schedule's any time. I like the notification for the invited web call for training on updates. Very beneficial. ...

12 months ago

Verified

... The ease of use. I like being able to copy last weeks schedule per employee. It cuts the time by 2/3 when inputting schedule. Our hotel schedule is based on weekly occupancy and employees hours and days change by week. It is great to have the option to copy last weeks schedule for the employees that schedules do stay the same like our Laundry Attendant and Breakfast Attendant positions. I was skeptical when 1st introduced to the Hotel Effectiveness software and thought it was just another program to enter numbers in and didn't think that it would be a permanent addition to our daily ...

12 months ago

Verified

... The ease of use. I like being able to copy last weeks schedule per employee. It cuts the time by 2/3 when inputting schedule. Our hotel schedule is based on weekly occupancy and employees hours and days change by week. It is great to have the option to copy last weeks schedule for the employees that schedules do stay the same like our Laundry Attendant and Breakfast Attendant positions. I was skeptical when 1st introduced to the Hotel Effectiveness software and thought it was just another program to enter numbers in and didn't think that it would be a permanent addition to our daily programs. As I dug deeper into the great numbers that can be produced based on occupancy and employee staff. I have referred back to previous weeks and months when determining staffing for the next weeks. I am responsible for the staffing and I was not excited about having to maintain another system. Since I have seen great results from my daily input of numbers it has been easy to implement into my daily routine. It is one of the first things I do in the morning after I complete the housekeeping cleaning boards for staff. The program instantly determines that out time per housekeeper based on the input into Gameday. I think it is fantastic how it can tell me the exact amount of revenue per room is distributed amongst the various departments in the daily hotel operations. I would love an opportunity to have some elearning available to our staff. I am sure there are many other areas that I know would enhance our daily production. I am a big ...

Itinerary Designer Supervisor & Champion Alice

3 months ago

Verified

... ALICE is Amazing!!!! ...

Assistant General maanger

3 months ago

Verified

... The idea of having a fully driven schedule based on numbers, makes it a lot easier to budget for the property. It helps also to get a whole picture to your labor. You are able to see it all on one ...

assistant general manager

3 months ago

Verified

... how easy it is to use, very quick and helpful. Very resourceful, helps us watch our labor and time. The 5 minute check ins really help. ...

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate requests time off. I like how I am able to manage the housekeeping labor hours daily, it is very helpful in identifying trends of DND as well. I really enjoy the copy and paste from the previous week for scheduling as well. That makes it very helpful when working with associates that have a pretty set ...

Assistant General Manager

3 months ago

Verified

... The one thing that I would like to see as a feature is an email notification when an associate requests time off or have the ability to print the time off requests, because of my role as the Assistant ...

executive housekeeper

3 months ago

Verified

... The Gameday is a go to for me. I can see the number of rooms I assign each room attendant. Great help with staffing. The number of clean rooms are visually attained. This helps with the efficiency of ...

AGM

3 months ago

Verified

... I like the scheduling program the most. It is also great for keeping track of our sales, clean rooms, forecasts, etc. ...

Business Operations Analyst

3 months ago

Verified

... Hotel Effectiveness & ProfitSword have enabled us the make impactful business decisions based on analytics that would not have been possible without user-friendly dashboards and an array of reports ...

Business Operations Analyst

3 months ago

Verified

... Hotel Effectiveness & ProfitSword have enabled us the make impactful business decisions based on analytics that would not have been possible without user-friendly dashboards and an array of reports ...

F& B Director