Hotel Effectiveness PerfectLabor™ by Actabl
4.8 (342 REVIEWS)
HT Score
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectLabor™ by Actabl
Ranked 2 (out of 25) in Scheduling & Labor Management
2024 Winner
Hotel Software
Hoteliers voted Actabl as the #1 Scheduling & Labor Management provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThe #1 Hotel Operations Tool for 2022: Reduce Labor Costs, Increase Productivity, and Maximize GOP.
93% recommended by 1300 hotels
Rosewood, Montage, Posadas & 1297 others
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectLabor™ by Actabl is a labor management system designed specifically for the hospitality industry. This intuitive platform helps hotels optimize their labor costs by aligning staffing levels with real-time occupancy forecasts, which can significantly reduce overtime expenses and improve overall efficiency. PerfectLabor™ simplifies the scheduling process, ensuring each shift is staffed according to precise demand.
The platform also offers robust daily reporting and data analysis features that streamline resource allocation, making it easier for managers to adjust schedules on the fly. By efficiently managing housekeeping and other labor roles, hotels can improve productivity and get more rooms ready for guests, even in tight labor markets. Additionally, PerfectLabor™ facilitates quick shift postings and labor pooling across multiple properties, which helps minimize the need for costly contract labor. This labor management system is highly valuable for hoteliers aiming to optimize staff resources, save costs, and enhance operational efficiencies.
Capabilities
Manage Total Labor Costs, Productivity, and Profitability
Manage Total Labor Costs, Productivity, and Profitability
Make the best staffing decisions and give senior managers real-time visibility into each hotel’s performance. Our automated system and integration with property systems and accounting tools eliminate manual data entry and save time. Based on the best practices of over 5,000 similar hotels, productivity benchmarks identify improvement opportunities and savings in every department.
Create Benchmark-Driven Productivity Standards & Compare Performance
Create Benchmark-Driven Productivity Standards & Compare Performance
Create and oversee a comprehensive, dynamic labor plan in only a few minutes per week and make ongoing staffing decisions and adjustments in real-time. Our tool compares property labor standards and staffing guidelines, customized to each hotel and position, with brand and asset-class competitive benchmarks.
Integrate All Your Critical Tools
Integrate All Your Critical Tools
Our cloud-based software integrates your hotels’ data with payroll and property systems, giving managers the necessary information to create perfect labor costs. Employee hours automatically transfer from time & attendance systems into PerfectLabor.
Build Dynamic Templates and Smart Schedules
Build Dynamic Templates and Smart Schedules
PerfectLabor automatically converts your labor plan into a scheduling template, enabling managers to create precise schedules in minutes. These dynamic schedules are based on actual business drivers, so you avoid overspending on contractors, unnecessary overtime, compliance issues, and scheduling conflicts.
Empower Employees in Real-time
Empower Employees in Real-time
PerfectLabor for managers integrates with MyHotelTeam® for employees. PerfectLabor schedules are automatically transferred to the MyHotelTeam tool. As a result, all employees and contractors can easily sign in to the online scheduling portal to check their schedules, request time off, and manage shifts. Plus, with our Team Wellness Check-In feature, employees can quickly and easily report if they have COVID-related symptoms before their shift each day, providing a safe hotel environment for everyone.
Avoid Excessive Labor Costs with Real-Time Visibility
Avoid Excessive Labor Costs with Real-Time Visibility
Review and correct labor cost drivers in real-time and fix scheduling issues before they happen with our built-in Minute Daily Labor Check-InTM tool. Managers can adjust schedules mid-week, preventing costly overtime and accommodating unexpected forecasting changes from weather or canceled events. Drive MPR efficiencies, prevent problems, and limit overtime, overstaffing, and contractor labor.
Access from Anywhere
Access from Anywhere
Our award-winning mobile app allows managers to manage staffing, scheduling, and labor costs while working throughout the hotel. All critical functions are native to our app and designed for simplicity, ease of use, and quick decision-making.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectEngage
Employee Engagement Software
Experience the fastest and easiest way to engage with employees, instantly sharing updates, news, and safety information.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectLabor™ by Actabl is the #1 most trending product in the Scheduling & Labor Management category (out of 25) and the #21 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #1 Scheduling & Labor Management provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
Popularity by Segment
Size
95 | X-Small (1-9 room)
41 | Small (10-24 room)
182 | Medium (25-74 room)
690 | Large (75-199 room)
726 | X-Large (200+ room)
Country
1407 | United States of America
83 | Mexico
37 | Canada
22 | United Kingdom
20 | Sweden
15 | Norway
15 | United Arab Emirates
11 | India
8 | South Africa
6 | Japan
6 | Saudi Arabia
6 | Bahamas
5 | Italy
5 | Cyprus
5 | Singapore
5 | Ireland
5 | Spain
4 | China
4 | Thailand
4 | Vietnam
3 | Malaysia
3 | Australia
2 | Egypt
2 | Turkey
2 | Bahrain
2 | Brazil
2 | Qatar
2 | Cayman Islands
2 | Oman
2 | Puerto Rico
2 | Pakistan
2 | Austria
1 | Hong Kong
1 | Portugal
1 | France
1 | Denmark
1 | Czech Republic
1 | Switzerland
1 | Belgium
1 | Finland
1 | Colombia
1 | Hungary
1 | Kuwait
1 | Fiji
1 | Indonesia
1 | Cambodia
1 | Jordan
1 | Peru
1 | Turks and Caicos Islands
1 | Bangladesh
1 | Belize
1 | Morocco
Type
883 | Branded Hotels
721 | Luxury Hotels
643 | Resorts
568 | Boutiques
555 | Bed & Breakfast & Inns
388 | City Center Hotels
379 | Airport/Conference Hotels
319 | Limited Service & Budget Hotels
175 | Extended Stay & Serviced Apartments
73 | Casinos
54 | Hostels
45 | Vacation Rentals & Villas
41 | RV Parks & Campgrounds
37 | Motels
Region
1527 | North America
87 | Europe
43 | Asia Pacific
33 | Middle East
12 | Central America
9 | Africa
4 | Oceania
4 | South America
Category
593 | Concierge Software
414 | Business Intelligence
374 | Guest Messaging Software
342 | Scheduling & Labor Management
320 | Staff Collaboration Tools
312 | Housekeeping Software
162 | Hotel Maintenance Software
96 | Employee Engagement Software
22 | Staffing & Recruiting Networks
More Products by Actabl
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Hotel Effectiveness for its ease of use, robust scheduling, and labor management capabilities. It notably helps in reducing overtime costs and aligning labor hours with real occupancy forecasts, which directly impacts the bottom line. The software is favored for its intuitive labor data analysis, efficient housekeeping management, and daily reporting features that contribute to better resource allocation, saving time and increasing operational efficiency. However, some users noted issues with syncing updates in real-time and difficulties with handling multipurpose role scheduling. Enhancements in mobile access and integration with payroll systems could further streamline user experience, making it an ideal choice for hotels aiming to optimize labor costs and improve productivity.
AI-generated from the text of customer reviews
Looking for specific info?
10
Employee scheduling
from 200 to 499 room Bed & Breakfast & Inn in Louisville (United States of America)
Verified
8 months ago
The ease of use. I like being able to copy last weeks schedule per employee. It cuts the time by 2/3 when inputting schedule. Our hotel schedule is based on weekly occupancy and employees hours and days change by week. It is great to have the option to copy last weeks schedule for the employees that schedules do stay the same like our Lau...
United States of America
United States of America
X-Large Hotel
10
how well the software works
housekeeping manager from 75-99 room Bed & Breakfast & Inn in Moab (United States of America)
Verified
8 months ago
i love using the scheduling system it shows everything down to how many min.it takes to clean the room.the labor management systemis so easy to use as well .
United States of America
United States of America
housekeeping manager
Large Hotel
8
Easy to use but can be buggy
Front office manager from 100 to 199 room Branded Hotel in Manchester (United States of America)
Verified
8 months ago
It's easy to learn and easy to use. We use it for scheduling and tracking hours of rooms cleaned to housekeepers
United States of America
United States of America
Front office manager
Large Hotel
10
Easy to use. "User-friendly". Easy to use. Very user friendly. Great to organise and distribute the work load through the team. Great asset management tool and helpful to plan all your preventitive maintenance of our workplace.
General Manager from 100 to 199 room Extended Stay & Serviced Apartment in Jessup (United States of America)
Verified
8 months ago
Great features and different venues. Thanks I like how you are able to monever threw the application. It is also very easy to use.
United States of America
United States of America
General Manager
Large Hotel
10
Review
GM from 100 to 199 room Boutique in Wichita (United States of America)
Verified
8 months ago
I enjoy the ease of use, everything is straight forward with no confusion. Would recommend to anyone in the business.
United States of America
United States of America
GM
Large Hotel
8
Needs to be expanded.
Payroll Labor Manager from 500+ room Bed & Breakfast & Inn in Orlando (United States of America)
Verified
8 months ago
The labor system is usable and can help save a lot of labor dollars as well as improve service levels.
United States of America
United States of America
Payroll Labor Manager
X-Large Hotel
9
Awesome
GM from 100 to 199 room Bed & Breakfast & Inn in Norwood (United States of America)
Verified
8 months ago
I enjoy the ease of use and the fact that it makes my entire job easier to perform on a daily basis
United States of America
United States of America
GM
Large Hotel
10
Hotel Effectiveness streamlines labor management to save LOTS of time and money.
General Manager from 100 to 199 room Boutique in Austin (United States of America)
Verified
8 months ago
Hotel Effectiveness is very easy to use and lays out all of the information a manager needs to review clearly. The five minute check in takes exactly that much time or less and has an immense impact on savings.
United States of America
United States of America
General Manager
Large Hotel
8
Easy to schedule all associates and less time consuming
DOE from 100 to 199 room Boutique in Los Angeles (United States of America)
Verified
8 months ago
time and effort always easy to finish the schedule on time the follow up next week schedule is great manuver is easy
United States of America
United States of America
DOE
Large Hotel
9
I have enjoyed my experience with this software.
General Manager from 100 to 199 room Bed & Breakfast & Inn in Norcross (United States of America)
Verified
8 months ago
It is user friendly, sends alerts for daily entries and you can message employees, scheduling is a breeze, you can repeat the schedule weekly and just make adjustments.
United States of America
United States of America
General Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
Showing all answers to: "What does this product or service do well?"
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
The ProfitSword business intelligence (BI) platform offers an advanced number of integrations and consolidation of extensive, discreet data from disparate upstream systems. The consolidated and detailed data enables rich reporting to support advanced decision making at portfolio and drill-down levels.
ProfitSword brings all of the information from all hotel properties regardless of type and makes it meaningful, while at the same time being timely. The information is a combination of financial and operational to give decision makers the full view that they need.
The Profitsword application provides the best hospitality BI and financial planning solution on the market today. They are able to integrate with over 250 applications to aggregate data for the user.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Showing all answers to: "What differentiates this product or service from the competition?"
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Beyond the in-platform capabilities, ProfitSword's data structures enable unparalleled downstream integrations to fully automate complex operational and compliance activities, allowing hoteliers and hotel management companies to reduce costs and mitigate risk, while scaling their business.
There are more than a few, but there are 3 keys ones. First, ProfitSword has feeds from every possible different PMS systems. That along with the level of service that comes from the ProfitSword team to make sure that the feeds are working is huge. Second, the lengths that the ProfitSword team will go to make sure that the information is customized to fit each organization. This often means changes to existing reports and creation of new reports and feeds. Lastly, the way the system is built allows for timely information. Without ProfitSword is would take days or often weeks to compile information that ProfitSword refreshes throughout the day.
The budgeting and planning functionality along with the pacing tools offer true ability for hoteliers and managers to maximize revenue and clearly understand the results. The team at Actabl standing behind the product have been incredible to work with over the past 10+ years providing outstanding levels of support for both their customers and partners.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
When ready to enable Revenue and Operations teams work smarter and not harder, leave spreadsheets, manual data manipulation, and disconnected solutions behind. Like other leading Hotel Management Companies, leverage ProfitSword to gain actionable insights, and alleviate risk and manual points of failure by automating operations and compliance.
Take the time to review how your track your financial information in advance. How you structure your chart of accounts in your finance system, which cost centers you define and the level of detail that you budget and code transactions will be an important part of what feeds into ProfitSword. Having the right chart of accounts in place will maximize what ProfitSword can tell you about your business. Doing that right takes time to plan and execute, but will make an enormous difference.
Profitsword is a must have application for anyone looking to work with and/or manage a portfolio of hotels especially when there are a number of disparate systems in use. Having all of this data and information in a single application will truly put time back into your day.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
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