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Hotel Effectiveness PerfectLabor™ by Actabl
4.7 (482 REVIEWS)
HT Score
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectLabor™ by Actabl
Ranked 2 (out of 26) in Scheduling & Workforce Management
2025 Finalist
HotelTechAwards
Hoteliers voted Actabl as the #2 Scheduling & Workforce Management provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldReduce Labor Costs, Increase Productivity, and Maximize GOP.
93% recommended by 1538 hotels
Rosewood, Montage, Posadas & 1535 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hotel Effectiveness for its robust scheduling and labor management features, helping hotels optimize staffing and reduce labor costs in line with fluctuating occupancy. The product enables efficient schedule updating and forecasting based on real-time data, minimizing overtime and providing insights into labor expenses. However, recurring challenges with system syncing and difficulty removing past employee data are noted, indicating room for technical improvements to streamline operations further.
Rosewood, Montage, Posadas & 1535 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
58 | X-Small (1-9 room)
38 | Small (10-24 room)
197 | Mid-Sized (25-74 room)
863 | Large (75-199 room)
912 | X-Large (200+ room)
Country
1660 | United States of America
92 | Mexico
46 | Canada
26 | United Kingdom
20 | Sweden
19 | United Arab Emirates
16 | India
15 | Norway
9 | Turkey
9 | South Africa
8 | Spain
7 | Saudi Arabia
7 | Bahamas
6 | Italy
6 | Japan
5 | Malaysia
5 | Thailand
5 | Cyprus
5 | Singapore
5 | Ireland
4 | Indonesia
4 | Vietnam
4 | China
3 | Australia
3 | Austria
3 | Cayman Islands
3 | Morocco
3 | Egypt
2 | Brazil
2 | Portugal
2 | Belgium
2 | Bahrain
2 | Netherlands
2 | Oman
2 | Peru
2 | Jordan
2 | Qatar
2 | Turks and Caicos Islands
2 | Puerto Rico
2 | Pakistan
1 | Germany
1 | Albania
1 | Denmark
1 | France
1 | Bangladesh
1 | Belize
1 | Hong Kong
1 | Czech Republic
1 | Greece
1 | Switzerland
1 | Rwanda
1 | Finland
1 | Poland
1 | Laos
1 | Maldives
1 | Montenegro
1 | Panama
1 | Ethiopia
1 | Kenya
1 | Colombia
1 | Hungary
1 | Kazakhstan
1 | Kuwait
1 | Fiji
1 | Cambodia
Type
1106 | Branded Hotels
917 | Luxury Hotels
801 | Resorts
789 | Boutiques
706 | Bed & Breakfast & Inns
549 | Airport/Conference Hotels
492 | City Center Hotels
404 | Limited Service & Budget Hotels
206 | Extended Stay & Serviced Apartments
93 | Casinos
82 | Hostels
56 | Vacation Rentals & Villas
48 | Motels
44 | RV Parks & Campgrounds
Region
1798 | North America
105 | Europe
57 | Asia Pacific
47 | Middle East
15 | Central America
15 | Africa
6 | South America
4 | Oceania
Category
646 | Concierge Software
482 | Scheduling & Workforce Management
459 | Business Intelligence
410 | Guest Messaging Software
395 | Housekeeping Software
337 | Staff Collaboration Tools
286 | Hotel Maintenance Software
114 | Employee Engagement Software
31 | Staffing & Recruiting Networks
Didn’t find what you were looking for?
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectLabor™ by Actabl is a labor management system designed specifically for the hospitality industry. This intuitive platform helps hotels optimize their labor costs by aligning staffing levels with real-time occupancy forecasts, which can significantly reduce overtime expenses and improve overall efficiency. PerfectLabor™ simplifies the scheduling process, ensuring each shift is staffed according to precise demand.
The platform also offers robust daily reporting and data analysis features that streamline resource allocation, making it easier for managers to adjust schedules on the fly. By efficiently managing housekeeping and other labor roles, hotels can improve productivity and get more rooms ready for guests, even in tight labor markets. Additionally, PerfectLabor™ facilitates quick shift postings and labor pooling across multiple properties, which helps minimize the need for costly contract labor. This labor management system is highly valuable for hoteliers aiming to optimize staff resources, save costs, and enhance operational efficiencies.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 451
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"In an uncertain world, Hotel Effectiveness is absolutely essential to maximize revenue and profits! Using Hotel Effectiveness you can reduce turnover, while getting all rooms available to sell, even in tight labor markets where team members are limited. Hotel Effectiveness® delivers smart labor solutions that counter the unprecedented labor shortage and skyrocketing wage rates— our products are so valuable that 1 in 5 U.S. hotels and over 10,000 hotel managers are using them right now. PerfectLabor™, our super-easy to use labor planning solution, expertly matches your team members and each shift staffed to exact guest demand — so you can get by with less labor. And, our innovative tools let you free up managers' time, letting them post and fill open shifts quickly, pool labor across properties, and limit costly overtime and contract labor."
FAQs
Capabilities
Manage Total Labor Costs, Productivity, and Profitability
Manage Total Labor Costs, Productivity, and Profitability
Make the best staffing decisions and give senior managers real-time visibility into each hotel’s performance. Our automated system and integration with property systems and accounting tools eliminate manual data entry and save time. Based on the best practices of over 5,000 similar hotels, productivity benchmarks identify improvement opportunities and savings in every department.
Create Benchmark-Driven Productivity Standards & Compare Performance
Create Benchmark-Driven Productivity Standards & Compare Performance
Create and oversee a comprehensive, dynamic labor plan in only a few minutes per week and make ongoing staffing decisions and adjustments in real-time. Our tool compares property labor standards and staffing guidelines, customized to each hotel and position, with brand and asset-class competitive benchmarks.
Integrate All Your Critical Tools
Integrate All Your Critical Tools
Our cloud-based software integrates your hotels’ data with payroll and property systems, giving managers the necessary information to create perfect labor costs. Employee hours automatically transfer from time & attendance systems into PerfectLabor.
Build Dynamic Templates and Smart Schedules
Build Dynamic Templates and Smart Schedules
PerfectLabor automatically converts your labor plan into a scheduling template, enabling managers to create precise schedules in minutes. These dynamic schedules are based on actual business drivers, so you avoid overspending on contractors, unnecessary overtime, compliance issues, and scheduling conflicts.
Empower Employees in Real-time
Empower Employees in Real-time
PerfectLabor for managers integrates with MyHotelTeam® for employees. PerfectLabor schedules are automatically transferred to the MyHotelTeam tool. As a result, all employees and contractors can easily sign in to the online scheduling portal to check their schedules, request time off, and manage shifts. Plus, with our Team Wellness Check-In feature, employees can quickly and easily report if they have COVID-related symptoms before their shift each day, providing a safe hotel environment for everyone.
Avoid Excessive Labor Costs with Real-Time Visibility
Avoid Excessive Labor Costs with Real-Time Visibility
Review and correct labor cost drivers in real-time and fix scheduling issues before they happen with our built-in Minute Daily Labor Check-InTM tool. Managers can adjust schedules mid-week, preventing costly overtime and accommodating unexpected forecasting changes from weather or canceled events. Drive MPR efficiencies, prevent problems, and limit overtime, overstaffing, and contractor labor.
Access from Anywhere
Access from Anywhere
Our award-winning mobile app allows managers to manage staffing, scheduling, and labor costs while working throughout the hotel. All critical functions are native to our app and designed for simplicity, ease of use, and quick decision-making.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectEngage
Employee Engagement Software
Experience the fastest and easiest way to engage with employees, instantly sharing updates, news, and safety information.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectLabor™ by Actabl is the #3 most trending product in the Scheduling & Workforce Management category (out of 26) and the #78 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #2 Scheduling & Workforce Management provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
More Products by Actabl
Hotelier Rating
Looking for specific info?
10
Very streamlined and easy to use
Assistant General Manager from 75-99 room Bed & Breakfast & Inn in Louisville (United States of America)
Verified
4 months ago
With the recent changes, my time has been cut in half entering the daily night audit and housekeeping data. Intstead of taking about 7 minutes to complete having to count check-ins and checkouts, now only takes about 2 minutes!
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Fast, easy and friendly user. All you need to maintain the asset up to the hotel standards and prevent any casualty.
Engineering Coordinator from 200 to 499 room Branded Hotel in Dublin (Ireland)
Verified
5 months ago
We can always keep on top of the preventive maintenance, and schedule it in advance when is not busy to complete. Work order is easy to access and to auto-assign, keeping the staff working and saving time. Devices are easy to log in, log out, and sync. Reports dashboards are really useful when doing meetings and trying to solve recurring pr...
Ireland
Ireland
Engineering Coordinator
X-Large Hotel
10
Actabal is actually really good. The application we use is hotel effectiveness and it truly is just that, effective.
General manager from 100 to 199 room Branded Hotel in Milwaukee (United States of America)
Verified
5 months ago
I enjoy the constant revamping and updating. I love the ability to change and use different formats or screen appearance.
United States of America
United States of America
General manager
Large Hotel
10
Ease of Use
General Manager from 100 to 199 room Bed & Breakfast & Inn in Breckenridge (United States of America)
Verified
5 months ago
I like how in ProfitSword it is very user friendly and that the data is as real time as it can be. With Hotel Effectiveness it allows us to monitor labor and adjust staffing levels as needed to ensure we are being responsible to our budget. The ease of use to be able to compare actuals versus forecast or budget, and compare to previous yea...
United States of America
United States of America
General Manager
Large Hotel
10
It does the job much easier
General Manager from 1 to 4 room Boutique in Las Vegas (United States of America)
Verified
5 months ago
I used to work in the excel world, which is great, but it is so much better to make changes and get a visual synopsis or analysis in real time.
United States of America
United States of America
General Manager
X-Small Hotel
10
Overall the tools provided are great!!!
Human Resources from 75-99 room Bed & Breakfast & Inn in LaPlace (United States of America)
Verified
5 months ago
The customer service is excellent!!!! It is very user friendly and has the best help option I have ever used and I instruct all of my Managers to utilize this tool when they get stuck on a function.
United States of America
United States of America
Human Resources
Large Hotel
10
Scheduling Efficiency
Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Tuscaloosa (United States of America)
Verified
5 months ago
I love that I can input my staff schedules into hotel effectiveness quickly and accurately. I can also communicate with the staff through the site. They are able to put in requests for time off, swap shifts, and have access to their schedules, hours worked, and pay for that day, through the hotel team app on their phone. It also sends me al...
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Awesome Services
Executive Housekeeper from 100 to 199 room Branded Hotel in Denver (United States of America)
Verified
7 months ago
I love how easy this platform helps us to track Employee time and cleans. As well as Scheduling and tasks. It's an amazing platform that I wish was a standard for all hotels.
United States of America
United States of America
Executive Housekeeper
Large Hotel
8
Scheduling
Front Office Manager from 100 to 199 room Boutique in Bowling Green (United States of America)
Verified
7 months ago
I like the scheduling modules. Its convenient when planning for occupancy. Its efficiency is important because it makes it easier to consider labor when I make my schedule. I can easily tell if I have assigned too much staffing. It saves time because I wont need to go back and make changes when I realize the labor is too high.
United States of America
United States of America
Front Office Manager
Large Hotel
10
Schedilung Made Easy
Banquet Manager from 200 to 499 room Bed & Breakfast & Inn in Fort Lauderdale (United States of America)
Verified
7 months ago
I have used many scheduling platforms. This has been by far the most efficient. So easy to navigate. My staff loves it also.
United States of America
United States of America
Banquet Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Showing all answers to: "What does this product or service do well?"
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
The Actabl suite gives hotel management companies the intelligence they need to take their operations to the next level. They set the new standard for hotel technology and give companies the data they need to make informed decisions.
Hotel Effectiveness has designed a full-featured labor management solution that fits the hospitality industry. Their solutions provide any hospitality company the ability to manage the largest expense in the entire organization to improve any company's profitability. Combine labor management with their tools to improved compensation strategies and streamline communications and you have a best in class labor solution.
Hotel Effectiveness drives efficiencies and boosts profitability by controlling labor costs through optimized staffing, dynamic scheduling, and providing visibility to performance and benchmarking across your portfolio.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Showing all answers to: "What differentiates this product or service from the competition?"
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Their products make life easier for operations, budgeting, and monitoring performance. Every Actabl employee is very knowledgeable when it comes to the hospitality industry, and each one wants every client to succeed. Their whole team does an amazing job at events. They are very engaged, and work as a team to answer every question.
Hotel Effectiveness is more than just a software solution. They are a vendor partner with your best interest in mind and are willing to do what it takes to help you be successful with your business.
Hotel Effectiveness is really the only solution available that is specifically designed by hoteliers for hoteliers and provides comprehensive labor management tools. There really are no competitors that offer the same suite of products.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
There is so much Actabl can do for your company. Take a look at every product: ProfitSword, Alice, Transcendent, and Hotel Effectiveness, and don't be afraid to ask questions. Actabl walks you through the whole discovery process so you can be confident with every decision you make.
Consider their ability to integrate and work with other vendor solutions to create a best in class custom solution for your company. ProfitSword has had nothing but success in our relationship and we always recommend the solutions.
With ever increasing labor costs and more focus on service quality, getting labor costs under control by optimizing scheduling so you are staffed properly, limiting overtime, and reducing reliance on contract labor will drive profitability. Hotels that are not using Hotel Effectiveness are leaving money on the table.
Recommended by
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
Steven Phelps
Marketing Director
@
Acumen Information Systems
Paul Bennie
Director, Business Development
@
ProfitSword
Amy Maloney
EVP of Operations
@
myDigitalOffice
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
Steven Phelps
Marketing Director
@
Acumen Information Systems
Paul Bennie
Director, Business Development
@
ProfitSword
Amy Maloney
EVP of Operations
@
myDigitalOffice
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