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Planning and controlling software to track pickup or room reservations on the books per market segment on a daily basis, and rolling 365 days in advance.
93% recommended by 25 hotels
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What is Fairmas?
Founded in 2003 | Headquarters in Berlin (Germany) | 70 employees
Time-saving and cost-effective alternative to elaborate Excel solutions that greatly require constant manual effort and are highly prone to errors. All relevant key figures of the booking situation and pickup, in one view and with just one click. Flexible evaluations such as Same-Day-Last-Year, Pace Analysis, Forecast and Budget Validation, Year-on-Year Comparison Daily pickup per market segment for 365 days in advance. Automated integration of all booking processes directly from the PMS via interfaces. Daily tracking view of actual reservations and deviation from budget and forecast for agile management. Differentiated success evaluation of individual divisions for more transparency and proactive management.
Capabilities
Fairmas doesn’t have any benefits or use cases available
This vendor's trending score is rising, PickupTracking (by Fairmas) is the #22 most trending product in the Business Intelligence category (out of 75) and the #933 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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- Fast costumer service
- Intelligent filtering and comparing of data
- User friendly design and comprehensive layout
- Quick data upload
What do you dislike or think could be improved?
Overall the Fairplanner and Fairmas software combines the finance and revenue management departments quite flawless. It would be good if the status of work would be viewable at first glance so the departments all know which part of the forecast is already entered etc. Sometimes the data upload seems slower than usual, communication of challenges behind the scenes would be helpful.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
- Fast costumer service
- Intelligent filtering and comparing of data
- User friendly design and comprehensive layout
- Quick data upload
Great tool to manage individual hotels. You keep overview on single and portfolio basis.
Very easy to work with.
The tool makes our budget and forecast process so much easier.
What do you dislike or think could be improved?
The database of old forecasts, what if scenarios, etc....should be stored outside the system.
What if scenario should pasword protected, if multiple users use the system.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5
Great tool to manage individual hotels. You keep overview on single and portfolio basis.
Very easy to work with.
The tool makes our budget and forecast process so much easier.
Daily reports are great but the real value is logging in and analyzing the data according to the parameters you want at that time. All fully exportable to excel so easily incorporated into wider report packs. Segment movement flags are very good and the booking pace analysis is excellent.
What do you dislike or think could be improved?
More integrations would be good and they are always adding systems when they can, however apart from this Fairmas do exactly what they say and are very good at it.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
4.5/5
ROI
5.0/5
Implementation
3.5/5
Daily reports are great but the real value is logging in and analyzing the data according to the parameters you want at that time. All fully exportable to excel so easily incorporated into wider report packs. Segment movement flags are very good and the booking pace analysis is excellent.
- Planning and Controlling of Single Entities or Regions / City
- Several Data extracts give the possibility to analysis different topics
- its possible to import data of Fairplanner in 3rd Party Systems
- Different views to analysis Current / Forecast / Budget
What do you dislike or think could be improved?
- more functions to analyze clusters, e.g. pick up tracking
- time of data extracts
- copy of scenarios not only from object to object
- introduction to some reports (help page / how to`s)
4.5
Excellent
Ease of Use
3.5/5
Customer Support
4.5/5
ROI
4.0/5
Implementation
4.5/5
- Planning and Controlling of Single Entities or Regions / City
- Several Data extracts give the possibility to analysis different topics
- its possible to import data of Fairplanner in 3rd Party Systems
- Different views to analysis Current / Forecast / Budget
- Planning & reporting made easy with this suite of products
- reliable both on property level and corporate level with lots of combination / consolidation options
- automatic PMS data upload
- very detailed pick-up information
- scheduled reporting as well as ad hoc reports in all areas
- overall good integration to other revenue systems as well as financial software
- lots of filter options for individual preferences, better display options and overview
- excellent and overall user-friendly products
- data sets can be easily transferred between scenarios including many filter options
- entire What if scenarios can be calculated
- agile technical development
- very good customer service and great support (really helpful, knowledgable and detailed in their feedback)
- possibilities to customize
- good value for money
- software can be easily accessed from everywhere - information is always at your fingertips (e.g. on the road, in meetings or online sessions): be it history, on the books or any future planning
What do you dislike or think could be improved?
- event configuration & management is more complicated in the new online version
- online security means quick log-out, so you have to watch out for any unsaved data
- page refresh in the rooms section not done automatically during switches
- user rights maintenance somewhat complex - there should be more automatic connections between the various areas
- sometimes unwanted default scenarios are displayed, which can be confusing
5.0
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
- Planning & reporting made easy with this suite of products
- reliable both on property level and corporate level with lots of combination / consolidation options
- automatic PMS data upload
- very detailed pick-up information
- scheduled reporting as well as ad hoc reports in all areas
- overall good integration to other revenue syst...
Great software custom-made for budgeting and forecasting in Hospitality. Both modules have very good customer support. Fairmas is always open to new ideas.
What do you dislike or think could be improved?
No knowledge base, sometimes easy access to permanently updated documentation would be great; No module for personnel planning in groups
4.5
Excellent
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.5/5
Great software custom-made for budgeting and forecasting in Hospitality. Both modules have very good customer support. Fairmas is always open to new ideas.
- the clear representation
- the uncomplicated import of accounting data
- a great support, almost fast feedback and a good troubleshooting
What do you dislike or think could be improved?
At the moment, the only thing what could be improved is the possibility of a view across years (inclusive Excelexport).....that would be very helpful for us
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
- the clear representation
- the uncomplicated import of accounting data
- a great support, almost fast feedback and a good troubleshooting
Fairplanner has helped us to make a significant step forward in integrating our businesses and help our hotel teams to get grip engaged with their numbers. The app with the pick up tracker data is very much apricated and widely used in our organization.
What do you dislike or think could be improved?
Processing speed can be improved
Daily actualized details on F&B and other revenue .
implement self learning capabilities/ use algorithms to help forecasting
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.5/5
ROI
4.0/5
Implementation
4.0/5
Fairplanner has helped us to make a significant step forward in integrating our businesses and help our hotel teams to get grip engaged with their numbers. The app with the pick up tracker data is very much apricated and widely used in our organization.
We like most the detailed planning process, the details shown variances and the compare - possibilities to to different scenarios
Original: We like most the detailled planning process, the detailled shown variances and the compare - possibilities to to different scenarios
What do you dislike or think could be improved?
the cash flow management; all the other tools and possibilities are fine and exactly what we need; thanks for that!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
We like most the detailed planning process, the details shown variances and the compare - possibilities to to different scenarios
Original: We like most the detailled planning process, the detailled shown variances and the compare - possibilities to to different scenarios
FairPlanner is the hotel-specific business intelligence solution for efficient and transparent revenue and profitability planning and interfaces with many systems like Property Management Systems and Accounting Systems.
Showing all answers to:
"What does this product or service do well?"
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
December 15, 2021,
Olga Tolle-Rodrigues
heard from clients about
Fairmas
FairPlanner is the hotel-specific business intelligence solution for efficient and transparent revenue and profitability planning and interfaces with many systems like Property Management Systems and Accounting Systems.
Julia Schroeder
Head of Sales
@
Hotellistat
November 22, 2021,
Julia Schroeder
heard from clients about
Fairmas
Great daily status update on booking situation for hotels and groups including forecasting, budgeting , pace reports, etc.
Easy to use as well as great overview no matter if you are an individual hotel or a chain.
Fairmas is great to simplify and streamline the hotel's financial planning and reporting. A better understanding of the data will help hotels run their hotel more effectively. Their integrations (including the one to and from Revinate ) are great to automate this whole process and ensure the data quality.
James Nannos
Global Partnerships & Channel Manager
@
OTA Insight
December 13, 2019,
James Nannos
heard from clients about
Fairmas
PickupTracking is an easy-to-use, straightforward tool that gives an individual property or hotel group a clear business status update. It is a timesaving application as the user is able to quickly access their hotel KPIs and review the daily business trading level by market segment. Everything is at a glance with clear graphs and charts, and with the flexibility to adjust the level of data granularity. Aside from its automated data interface to PMS that guarantees data quality, it also integrates with rate shopper systems likes ours, thus giving the user a full picture of their hotel’s performance within the market given the additional competitor information.
Question:
What differentiates this product or service from the competition?
Answer:
As a web-based corporate performance management software, FairPlanner is a controlling and planning solution at the same time: The intuitive dashboard shows all relevant hotel key performance indicators (KPI) and market data for 360° insights for the corporate control at a glance.
Showing all answers to:
"What differentiates this product or service from the competition?"
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
December 15, 2021,
Olga Tolle-Rodrigues
heard from clients about
Fairmas
As a web-based corporate performance management software, FairPlanner is a controlling and planning solution at the same time: The intuitive dashboard shows all relevant hotel key performance indicators (KPI) and market data for 360° insights for the corporate control at a glance.
Julia Schroeder
Head of Sales
@
Hotellistat
November 22, 2021,
Julia Schroeder
heard from clients about
Fairmas
Great and individual customer service as well as the time to improve the software on customer feature requests.
The software is easy to implement and ready to use in no time. Reports are easy to interpret and read.
Most positive are the easy to use and ready to use the software. Out of the box, hotels can use the systems to set KPIs and produce accurate business statuses. Furthermore, our joint customers comment about the excellent customer service and the flexibility of the team making hotel and hoteliers successful.
James Nannos
Global Partnerships & Channel Manager
@
OTA Insight
December 13, 2019,
James Nannos
heard from clients about
Fairmas
Fairmas’s financial planning and revenue monitoring solutions are designed specifically for the hotel industry. It is also flexible to be adapted to any hotel business regardless of size or type. Unlike cross-industry technology providers, Fairmas completely understands the world of their hotel customers including the language they speak and their exact requirements. This is significant, as implementation would not require higher costs in adapting the system into the hotel property given the higher customization needs of generalists.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
FairPlanner is easy to implement and ready to use in all types of hotel businesses, being able to standardize and consolidate data regardless of the hotel locations. Our experience in working with Fairmas has always been very professional with a team always looking for new innovations.
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
December 15, 2021,
Olga Tolle-Rodrigues
heard from clients about
Fairmas
FairPlanner is easy to implement and ready to use in all types of hotel businesses, being able to standardize and consolidate data regardless of the hotel locations. Our experience in working with Fairmas has always been very professional with a team always looking for new innovations.
Julia Schroeder
Head of Sales
@
Hotellistat
November 22, 2021,
Julia Schroeder
heard from clients about
Fairmas
Like all technologies, this tool is to support a hotelier, therefore it is important to still be on top of the game and know what is going on in the market. Systems know a lot but many times the human imput is missing, so it is very important to not only depend on the technology but do your part that complements technology and personal experience.
Fairmas will provide great technology and it is up to the hoteliers to use the technology proper and to the fullest and combine it with expert knowledge.
With any software purchase; do your homework because what is good for one hotel is not always great for others. Strategy first, processes second and technology comes last. Technology has the potential to improve and streamline your hotel operations, increase revenue and makes guest happier, but you have to select the right products that fit your needs and are suitable for the type of hotel you are.
James Nannos
Global Partnerships & Channel Manager
@
OTA Insight
December 13, 2019,
James Nannos
heard from clients about
Fairmas
If you are looking for a simple, cost-efficient revenue monitoring tool, then PickupTracking is for you. It is a true “business health informant” providing users with numerous reports with clear data visualization (e.g. Daily Pickup Reporting, Pace Analysis, etc.) that are easy to understand for your comprehensive analysis. It has interfaces with major PMS and rate shopper systems, which you may already be working with, thus preventing you from having to switch between systems and you are always guaranteed of accurate data.
+ 1
recommend
Recommended by
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
Fairmas has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.