FornovaCI (Competitive Intelligence)

4.6 (21 REVIEWS)

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FornovaCI (Competitive Intelligence)

4.6 (21 REVIEWS)

Unranked in Rate Shopping

Upgrade to enterprise-grade rate shopping

Fornova is popular in Thailand with 11 hoteliers leaving an average rating of 11.

Ratings Summary

4.6
Excellent
Ease of Use
4.5/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, FornovaCI (Competitive Intelligence) is the #9 most trending product in the Rate Shopping category (out of 33) and the #353 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Fornova’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About FornovaCI (Competitive Intelligence)
Founded in 2010 | Headquarters in United Kingdom | 200 employees
Have a better understanding on how your hotel, cluster or chain is performing against the competition. Shape your pricing strategy and make informed rate decisions using the most advanced and comprehensive comp set data. Increase your market share by upgrading to enterprise-grade rate shopping.

Capabilities

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Fornova doesn’t have any benefits or use cases available

Features

Competitor Tracking & Benchmarking

4/5 features

Parity Monitoring

4/5 features

Data Granularity

4/5 features

Performance Reporting & Analytics

4/5 features

Other

0/1 features

Pricing

Pricing Available By Request

Fornova has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

3 | Small (10-24 room)

2 | Medium (25-74 room)

16 | Large (75-199 room)

40 | X-Large (200+ room)

Country

11 | Thailand

7 | United Kingdom

6 | Indonesia

5 | Sri Lanka

4 | India

3 | Canada

3 | United Arab Emirates

3 | United States of America

2 | Maldives

2 | Mexico

2 | Qatar

2 | Australia

2 | Malaysia

2 | Japan

2 | Singapore

1 | China

1 | Spain

1 | Peru

1 | Colombia

1 | Netherlands

1 | Ireland

1 | Switzerland

1 | Jamaica

1 | Chile

1 | Panama

1 | Philippines

Type

34 | Luxury Hotels

25 | Branded Hotels

25 | City Center Hotels

19 | Resorts

15 | Bed & Breakfast & Inns

15 | Boutiques

10 | Limited Service & Budget Hotels

8 | Airport/Conference Hotels

7 | Hostels

4 | Extended Stay & Serviced Apartments

1 | RV Parks & Campgrounds

1 | Vacation Rentals & Villas

Region

36 | Asia Pacific

11 | Europe

8 | North America

5 | Middle East

4 | South America

2 | Oceania

1 | Central America

Category

62 | Hotel Rate Parity

21 | Rate Shopping

15 | Business Intelligence

4 | Hotel Metasearch Management Software

1 | Listings Management

Hotelier Rating

Excellent
48
Very Good
14
Average
6
Poor
0
Terrible
0

Property Size

  • Small (3)
  • Medium (2)
  • Large (16)
  • X-Large (40)

Country

  • Thailand
    Thailand
    (11)
  • United Kingdom
    United Kingdom
    (7)
  • Indonesia
    Indonesia
    (6)
  • Sri Lanka
    Sri Lanka
    (5)
  • India
    India
    (4)
  • Canada
    Canada
    (3)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • United States of America
    United States of America
    (3)
  • Maldives
    Maldives
    (2)
  • Mexico
    Mexico
    (2)
  • Qatar
    Qatar
    (2)
  • Australia
    Australia
    (2)
  • Malaysia
    Malaysia
    (2)
  • Japan
    Japan
    (2)
  • Singapore
    Singapore
    (2)
  • China
    China
    (1)
  • Spain
    Spain
    (1)
  • Peru
    Peru
    (1)
  • Colombia
    Colombia
    (1)
  • Netherlands
    Netherlands
    (1)
  • Ireland
    Ireland
    (1)
  • Switzerland
    Switzerland
    (1)
  • Jamaica
    Jamaica
    (1)
  • Chile
    Chile
    (1)
  • Panama
    Panama
    (1)
  • Philippines
    Philippines
    (1)

Region

  • North America
    North America
    (8)
  • Europe
    Europe
    (11)
  • Asia Pacific
    Asia Pacific
    (36)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (5)
  • South America
    South America
    (4)
  • Central America
    Central America
    (1)
10

Most sophisticated tool in this space

Manager, Distribution Compliance from 500+ room Branded Hotel in McLean (United States of America)

Verified
17 months ago
The Tool is itself is the most sophisticated tool I have seen in the rate parity space, it allows my team to conduct in-depth investigation and pinpoint widespread issues that need to be addressed. The Fornova team are experts in their field and are receptive to feedback and changes. They truly act as business partners when facing complex p...
Country United States of America
Manager, Distribution Compliance
X-Large Hotel
7

fornova create something new about rate parity and daily health score

rdm from 75-99 room City Center Hotel in (Indonesia)

Verified
2 years ago
Daily health score sent to each hotel and hotel knows the score and through out daily health score.
Country Indonesia
rdm
Large Hotel
10

Relevant technology stack complementing by Worldclass support

Distribution Director from 200 to 499 room Bed & Breakfast & Inn in Choeng Thale (Thailand)

Verified
2 years ago
Good experience of Market Intelligence tool. The tool provides our hotels with insights and reliable automations. Our account manager, Pushpa Rana is doing excellent job providing support, not just for the corporate level but to our hotels and resorts globally.
Country Thailand
Distribution Director
X-Large Hotel
8

Graphics and dashboards are very easy to understand, we have forgotten manually searches and unnecessary screenshots to compare our rates with other partners

Otas leader from 500+ room Resort in Río Hato (Panama)

Verified
2 years ago
Quick access through the dashboards Identify POS campaigns taking for Otas and trends behaviorConstant support from the fornova team to use the tool
Country Panama
Otas leader
X-Large Hotel
7

Useful and practical

Revenue Manager from 100 to 199 room Luxury Hotel in Montego Bay (Jamaica)

Verified
2 years ago
I really like the CI module to track compare my rate vs compset and also check forecast of pax and HSE to update current strategy.
Country Jamaica
Revenue Manager
Large Hotel
10

Good tool , making your daily business easier

Revenue from 200 to 499 room Luxury Hotel in Interlaken (Switzerland)

Verified
2 years ago
The rate shopper is a great help to check your competitor. As well the rate parity tool is helping a lot about issues. So the Hotel can make sure there is no undercutting with other partners.
Country Switzerland
Revenue
X-Large Hotel
10

Fornova for the win!

Distribution Coordinator from 100 to 199 room Boutique in Communauté-Urbaine-de-Québec (Canada)

Verified
2 years ago
Fornova is an amazing tool to monitor rate parity but also technical issues. We also have the best service from our Enterprise Customer Success Manager : Olivier Budin. He gave us inestimable advice and insights. We love how we can store all of our own test bookings data and see which OTA is our worst offender. The distribution intelligence...
Country Canada
Distribution Coordinator
Large Hotel
10

Grate variety of offer with constent amelioration

Distribution & Negotiated Rates Intern from 500+ room Boutique in Montreal (Canada)

Verified
2 years ago
Allow to follow our rate parity and to catch offenders. Then we can save revenue and optimize our market shares.
Country Canada
Distribution & Negotiated Rates Intern
X-Large Hotel
10

Great tool for supporting your rate and parity strategy

Inventory& Distribution Manager from 500+ room City Center Hotel in Amsterdam (Netherlands)

Verified
2 years ago
Fornova is a great tool to monitor how you distribute your rates across the channels you are and arent directly working with. This way you can easily see how your rates are being distributed further to other thrid party platforms and if they keep the uploaded rates. You have loads of possibilities like getting screenshots, test bookings, an...
Country Netherlands
Inventory& Distribution Manager
X-Large Hotel
9

#compset#

Revenue Manager from 100 to 199 room City Center Hotel in (Indonesia)

Verified
2 years ago
* Quick have the detail price every compset * Easy to use * able to have comparison * have 3 pos
Country Indonesia
Revenue Manager
Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

FornovaCI rate shopper is essential for hospitality, as it allows real-time comparison of prices across various sources, POS’s and LOS’s. The tool provides insights into rates, ranking, promotions and market trends, helping businesses make informed decisions based on the current demand. It helps optimize pricing strategies, stay competitive, and adapt to market trends. FornovaCI is a valuable tool for efficient decision-making, enabling businesses to maximize revenue and enhance overall competitiveness. FornovaCI is an intuitive tool providing a user-friendly interface and is versatile in generating a variety of reports.

Question:

What differentiates this product or service from the competition?

Answer:

The FornovaCI rate shopper stands out in the market by delivering dependable data comparison through analyzing net, total, and shown rates. It allows the flexibility of choosing multiple POSs for comparison and supports unlimited LOSs. Additionally, the tool offers real-time comparisons of active promotions and provides valuable and significant insights.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice to a hotelier considering the FornovaCI rate shopper would be to leverage its comprehensive data comparison features to tailor pricing strategies effectively. Explore the flexibility it offers in choosing multiple POS's and accommodating unlimited LOS's. Additionally, capitalize on the real-time active promotions comparison to gain valuable insights for strategic decision-making in a dynamic market.

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Recommended by
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John Lingos-Webb Global Partnerships & Alliances @ Duetto
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Shantanu Tiwari Manager Projects @ mycloud Hospitality
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Jorge Manas Revenue Management Director @ ZEN Rooms
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John Lingos-Webb Global Partnerships & Alliances @ Duetto
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Shantanu Tiwari Manager Projects @ mycloud Hospitality
RecommendationAvatar
Jorge Manas Revenue Management Director @ ZEN Rooms
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Support

Unverified

Fornova has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

Learn more about the GCSC Certification

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

91%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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