Wave RMS (by SHR Group)

4.9 (18 REVIEWS)

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Fabricio, John, Jennifer + 46 more experts recommend SHR Group

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Wave RMS (by SHR Group)

4.9 (18 REVIEWS)

Unranked in Revenue Management Systems

Simplify or scale with a complete revenue management solution to meet your unique business needs

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Ratings Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Wave RMS (by SHR Group) is the #10 most trending product in the Revenue Management Systems category (out of 63) and the #357 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

SHR Group has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Wave RMS (by SHR Group)
Founded in 1987 | Headquarters in Houston (United States) | 201 employees
The RMS offers a comprehensive revenue management platform that helps maximize profit for hotels. It provides real-time information on hotel status, demand, pricing, and forecasting for different segments and room types. The platform incorporates innovative AI models for accurate forecasting and pricing, and it includes a unique "Strategy builder" tool for defining revenue management strategies. With complete automation and full control, the RMS enables hotels to optimize revenue and effectively manage group bookings.

Capabilities

Dashboard and Calendar Views

Rate Shopper

Events Calendar

Forecasting Algorithms

Strategy Builder

Features

Pricing Optimization

4/5 features

Market Intelligence & Forecasting

4/5 features

Dashboards & Reporting

4/5 features

Automation

4/5 features

Multi-Property Functionality

4/5 features

Pricing

Pricing Available By Request

SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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4

Success Stories

7

References

36

Featured Customers

Popularity by Segment

Size

3 | X-Small (1-9 room)

12 | Small (10-24 room)

141 | Medium (25-74 room)

263 | Large (75-199 room)

91 | X-Large (200+ room)

Country

375 | Ireland

97 | United Kingdom

61 | United States of America

7 | Germany

7 | South Africa

4 | Canada

4 | Australia

3 | Saint Lucia

3 | Saudi Arabia

1 | Philippines

1 | Singapore

1 | Hungary

1 | Denmark

1 | Belgium

1 | New Zealand

1 | Egypt

1 | Jersey

1 | Barbados

1 | Austria

1 | Spain

1 | Turkey

Type

253 | Luxury Hotels

146 | Boutiques

117 | Branded Hotels

101 | City Center Hotels

100 | Resorts

40 | Bed & Breakfast & Inns

37 | RV Parks & Campgrounds

24 | Extended Stay & Serviced Apartments

18 | Airport/Conference Hotels

18 | Limited Service & Budget Hotels

12 | Hostels

8 | Casinos

7 | Motels

4 | Vacation Rentals & Villas

Region

485 | Europe

65 | North America

7 | Africa

5 | Oceania

5 | Middle East

4 | Central America

2 | Asia Pacific

Category

512 | Booking Engine

262 | Website Design

223 | Hotel Metasearch Management Software

223 | Digital Marketing Agencies

56 | Hotel Reservations Systems

30 | Hotel CRM & Email Marketing

18 | Revenue Management Systems

More Products by SHR Group

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Hotelier Rating

Excellent
505
Very Good
54
Average
17
Poor
0
Terrible
0

Property Size

  • X-Small (3)
  • Small (12)
  • Medium (141)
  • Large (263)
  • X-Large (91)

Country

  • Ireland
    Ireland
    (375)
  • United Kingdom
    United Kingdom
    (97)
  • United States of America
    United States of America
    (61)
  • Germany
    Germany
    (7)
  • South Africa
    South Africa
    (7)
  • Canada
    Canada
    (4)
  • Australia
    Australia
    (4)
  • Saint Lucia
    Saint Lucia
    (3)
  • Saudi Arabia
    Saudi Arabia
    (3)
  • Philippines
    Philippines
    (1)
  • Singapore
    Singapore
    (1)
  • Hungary
    Hungary
    (1)
  • Denmark
    Denmark
    (1)
  • Belgium
    Belgium
    (1)
  • New Zealand
    New Zealand
    (1)
  • Egypt
    Egypt
    (1)
  • Jersey
    Jersey
    (1)
  • Barbados
    Barbados
    (1)
  • Austria
    Austria
    (1)
  • Spain
    Spain
    (1)
  • Turkey
    Turkey
    (1)

Region

  • North America
    North America
    (65)
  • Europe
    Europe
    (485)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (5)
  • Central America
    Central America
    (4)
  • Africa
    Africa
    (7)
10

Successful Partnership

Director of Operations from 25-49 room Boutique in Pittsfield (United States of America)

Verified
2 months ago
Our Rep Gilly & the products he represents have been nothing but great for Hotel on North. Making a great impact on our revenue management on everything we can be on the look out for along with strategy and planning. All campaigns we have done have been a success. Gilly always has answered any questions we had, or if he did not know would a...
Country United States of America
Director of Operations
Medium Hotel
Guillermo from SHR Group replied
Thank you Joshua for taking the time to review your experience with SHR Group products and services. I really enjoy working with you and the team at Hotel on North and look forward to continuing this partnership. Best regards, Gilly Capon
10

Impressive Suite of Solutions from SHR Group

Director of IT Development from 500+ room Limited Service & Budget Hotel in Riyadh (Saudi Arabia)

Verified
2 months ago
I've had the pleasure of using several products from SHR Group, including their CRM, RMS, Booking Engine, and CRS, and my overall experience has been nothing short of excellent. What sets SHR Group apart is not only the functionality of their products but also their commitment to customer support. The support team is responsive, knowledgeab...
Country Saudi Arabia
Director of IT Development
X-Large Hotel
M from SHR Group replied
Dear Ahmed, Thank you immensely for taking the time to share your thoughts. We greatly appreciate your kind words and it´s incredibly rewarding to hear that. Moreover, we also value your constructive feedback as your insights are valuable. We´re committed to addressing these areas to enhance your experience. Once again, thanks a lot!
10

Amazing system.

Revenue and Reservations Manager from 75-99 room Resort in Stellenbosch (South Africa)

Verified
2 months ago
User friendly. Reporting is amazing and CRM capability is amazing well. Love all the features the system has to offer.
Country South Africa
Revenue and Reservations Manager
Large Hotel
10

SHR It helps us work flexibly

Revenue Assistant from 100 to 199 room Hostel in Riyadh (Saudi Arabia)

Verified
2 months ago
All SHR products are great, and it helps us work easily, all programs are interconnected and facilitate our work, I wish them success
Country Saudi Arabia
Revenue Assistant
Large Hotel
M from SHR Group replied
Dear Jassar, Thank you for taking the time to share your thoughts. We greatly appreciate your kind words and it´s incredibly rewarding to hear that. Moreover, we also value your constructive feedback as your insights are valuable. We´re committed to addressing these areas to enhance your experience. Once again, thanks a lot!
10

SHR is a knowledgeable, responsive, and intuitive team.

Revenue Manager from 500+ room Casino in Atlantic City (United States of America)

Verified
2 months ago
The SHR team is always able to find ways to improve the business and customer experience with their products. CRS and CRO in particular are very user friendly applications with great functionality and capabilities.
Country United States of America
Revenue Manager
X-Large Hotel
D from SHR Group replied
Thank you John for taking the time to leave your review, we are delighted that you are happy with our services.
10

Industry leading professionals

VP of Operations from 500+ room Bed & Breakfast & Inn in El Segundo (United States of America)

Verified
2 months ago
When you team up with SHR, you know you will work with people who know the hotel business. This allows you to start taking advantage of their know-how from day 1.
Country United States of America
VP of Operations
X-Large Hotel
Mandy from SHR Group replied
Thank you, Chuck for taking the time to review your experience with SHR Group products and services. I really enjoy working with you and the team at Vagabond! I am looking forward to continued success and truly value our partnership! Warm regards, Mandy Diggle
10

Great customer support and easy to use.

Revenue Manager from 100 to 199 room Luxury Hotel in Forest Row (United Kingdom)

Verified
2 months ago
Whenever I have an issue, the support team are really quick t o respond. The booking engine is easy to use and the analytics easy to access with clear pace reports to aid with forecasting. The channel distribution with Siteminder also works very well.
Country United Kingdom
Revenue Manager
Large Hotel
Rachel from SHR Group replied
Thank you for your recent review. Please feel free to reach out if you have any questions. Kind regards Rachel
10

Review

Reservations from 200 to 499 room Boutique in (United Kingdom)

Verified
3 months ago
It is a simple and easy system to use. With all information clearly displayed and easy to access with reservations & vouchers.
Country United Kingdom
Reservations
X-Large Hotel
9

Easy to Use

Front of House manager from 200 to 499 room Bed & Breakfast & Inn in (United Kingdom)

Verified
3 months ago
I use our website and booking engine on a daily basis, which I find easy to use and the support from the team is fantastic and fast. I can also see our figures for our revenue which helps me when budgeting.
Country United Kingdom
Front of House manager
X-Large Hotel
Ines from SHR Group replied
Hi, your feedback is really important to us, thank you. I look forward to continuing working with you. Kind regards, Ines
9

Windsurfer, Wave and Maverick User

CEO from 100 to 199 room City Center Hotel in Wellsboro (United States of America)

Verified
4 months ago
All of the onboarding teams were knowledgeable and made conversion from old systems seamless. Appreciate having our email marketing synched to our reservations database. SHR has a large population of friendly, helpful employees.
Country United States of America
CEO
Large Hotel
Shanice from SHR Group replied
Thank you, Shawn, for your recent review. I appreciate your feedback on our Wave product and look forward to working on those strategies with you. I look forward to our continued partnership. Shanice Floore
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

SHR is a global leader on this market segment and provides strong capabilities, great integration possibilities and is recognized as a strong leader within the Distribution and hospitality tech scene.

Question:

What differentiates this product or service from the competition?

Answer:

Long standing partnership, broad portfolio, great collaboration over the years with Oracle Hospitality and fast adoption of our next generation APIs made this product well positions to serve our joint customers.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

When looking for solutions in the Distribution tech scene that work together with the Oracle Hospitality portfolio and connects with OPERA Cloud Platform the SHR portfolio is well positioned and strongly integrated hence should always be on your shortlist.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 46 recommend
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