General Manager from Branded in Richmond (Canada)

The ability to control everything in your room from one simple device.

IT Director from Other in Newtown Square (United States)

An avant-garde tool with high impact to our guests has been the implementation of our digital directories Crave inside the rooms, this accessory has also become a precursor of extra income for our company, that of having them considered only in a 1 Of the 6 brands that belong to AMResorts, this 2018 we have decided to extend it to 3 more of them, waiting the next year to continue growing as a whole and generating income in a digital manner as well as satisfying the needs of the most demanding clients

Hospitality Consultant from in San Jose (United States)

In a word? It's slick! The combination of a quality tablet/fast processor with highly intuitive software that was so snappy that it almost seemed to anticipate the information I was thinking of finding next. That can only come from very thoughtful UX design and content. Anticipating guests needs like this is called "Omotenashi" in Japan. This is a "Digital Omotenashi" product of the highest order.

Corporate IT Project Manager from Branded in Karepakam (India)

I think is a great product in general, I can not think in anything that I would change, maybe the battery lifecycle, is really good right now but is the only thing I will change. A long last battery would be great so I can leave the tablet even one night out of the dock and the not be worried about charging. That said, most of the time you don´t need to take it out the dock but sometimes it happens.

General Manager from Boutique hotel

Maybe Crave could send out suggestions on what offers and content is successfull in other Hotels.

Front Office Manager from Branded in Monterey (United States)

Be creative with how you can implement Crave into your daily operations. This tool should be used to streamline existing processes and increase revenue wherever possible. One thing I think could be improved is the verbiage and navigation within the CMS. A user friendlier version of the CMS for less tech savvy individuals would be helpful and I believe a change in this area would result in a more self efficiently managed hotel. Also, just a recommendation to optimize your usage, make sure to determine best practices with each department and clearly communicate processes with one another. Lastly, you can reach out to support@crave-emenu.com for assistance when in need of support or FAQ.