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Upsell Guru

Upsell Guru

Ranked 2nd in Merchandising/Upselling

Headquartered in Frankfurt am Main

66 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
66 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
Merchandising & Upsell Software Buyer's Guide
Free download

Overview

97% recommend
Customer Service
5.0
Ease of Use
4.9
ROI
4.5
Implementation
4.6

Company info

Founded in 2015
Employees 8
Headquarter Frankfurt am Main

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

RM Director from Villas

You'll be able to maximize the revenue in every outlets in your hotel, Increases customer satisfaction,and improves customer loyalty and experience

Digital Marketing Manager from Boutique hotel

It allows hoteliers to maximise unused resources like unsold room categories and extra services. Also, you don't have to worry about all the mapping issues of property management system. The UpsellGuru team is experienced and responsive in technical support, you just need to think about all the scenarios how you can make the most of this tool.

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Director of Revenue from Resort

For the customer, the system is simple really engaging, they love being able to decide how much to bid for their upgrade. It also allows them to add on extras which they may not have chosen at booking stage. From a hotel perspective, Upsell Guru is easy to use, even in a 300+ bedroom hotel it isn't really time consuming to action the requests and the revenue generating opportunities are huge. The hotel is in complete control of all pricing so over a peak weekend, or dip period it is quick and easy to manage the upgrade supplements to maximise revenue.

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Revenue Management from City Center Hotel

It would be great if follow up email after guest denied to open the email.

Commercial Director from Branded in London (United Kingdom)

Does not integrate 2 ways to all legacy pms. Fortunately in my circumstance we have 2 way integration but PMS are restricting in some circumstance. They can still work with legacy PMS but not as streamlined

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Revenue Manager from Branded

Mobile platform's UI/UX can improve as well as reporting to include trends such as day-of-week

Screenshots & video

98%usability

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