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Upsell Guru

Upsell Guru

Ranked 2nd in Merchandising/Upselling

Headquartered in Frankfurt am Main

63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
Merchandising & Upsell Software Buyer's Guide
Free download

Overview

97% recommend
Customer Service
5.0
Ease of Use
4.9
ROI
4.5
Implementation
4.6

Company info

Founded in 2015
Employees 8
Headquarter Frankfurt am Main

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

RM Director from Villas

You'll be able to maximize the revenue in every outlets in your hotel, Increases customer satisfaction,and improves customer loyalty and experience

Distribution Manager from Branded

Upsell Guru has increased ancillary revenue streams across all of our hotels via pre-arrival upselling. It is customisable, extremely easy to use with little or no training required and very reliable. Their customer service is first class and very efficient. We schedule regular calls to discuss new features and they are always willing to listen and take on board any feedback that will help to improve their product. In essence, Upsell Guru is quick to set up, easy to use and delivers results!

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Revenue Management from City Center Hotel

Upsell Guru is good system for additional revenue on extras. The setup very straight forward, simple and instant result after live. Personal touch by email before guest arrive to property.

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Revenue Manager from Branded

Mobile platform's UI/UX can improve as well as reporting to include trends such as day-of-week

Digital Marketing Manager from Boutique hotel

- The portal design can be much more fancy - Number of email communications can be reduced by grouping all the bidded items in one go.

Director of Revenue from Resort

Improvements are largely the responsibility of the hotel. The more guest data you capture the more e-mails you can send, consequently improving the revenue that can be generated. Since I have been using Upsell Guru, for approx 2-3 years there have been various developments made and they are always keen to work on solutions that will help the hotels.

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Screenshots & video

98%usability

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