Self Service Checkin by SmartStay

4.8 (3 REVIEWS)

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0 out of 100
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Self Service Checkin by SmartStay

Unranked in Contactless Check-in

Streamline the guest journey with our App-less guest platform

More than 50% of Liverton’s reviews come from United States.

What is Liverton?

Founded in 2000 | Headquarters in Auckland (New Zealand) | 16 employees
Self Service Checkin by SmartStay is a guest management solution designed to streamline the check-in process for hotels and accommodation providers. By allowing guests to complete their check-in before arrival through automated EMAIL and SMS, it eliminates the need for physical lines and front desk interactions. This "appless" platform enhances the guest experience by enabling them to customize their stay independently, all while reducing the burden on staff. The SmartCheck kiosk further automates the process by providing self-service terminals where guests can check in and out, scan IDs with facial recognition, make payments, and obtain room keys effortlessly.

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This description was generated by AI which analyzed the following sources to summarize a description of Liverton products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

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Verified hotelier reviews

Verified expert recommendations

Description provided by Liverton

FAQs

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Self Service Checkin by SmartStay Alternatives

Not sure if Liverton is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:

Capabilities

Streamline Arrivals

Increase Revenue

Manage Guest Requests

Improve Staff Efficiency

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

Q2 '26 Contactless Check-in Survey Insights

Is Liverton a good fit for your hotel?

Small
94% (130)
#1 of 10

Duve is a top Contactless Check-in pick among Small on HotelTechReport, because hoteliers point to pre-arrival ID, payment and signature collection that cuts front desk queues and gets guests straight to keys.

Mid-sized
95% (1,040)
#1 of 9

Canary Technologies is a top Contactless Check-in pick among mid-sized hotels on HotelTechReport because guests can upload ID and card details before arrival, so staff can verify them and skip the desk line.

Large
95% (243)
#1 of 6

Canary Technologies is a top Contactless Check-in pick among large hotels on HotelTechReport, with reviewers pointing to pre-registration that lets staff verify IDs and payment before arrival and cut front-desk lines. Hoteliers say guests can “go straight to their room” after a long trip.

Boutique Hotels
95% (738)
#1 of 11

Canary Technologies is a top Contactless Check-in pick among boutique hotels on HotelTechReport because hoteliers point to pre-arrival ID and credit card capture that lets them hand over keys faster and skip the lobby paperwork.

Luxury Hotels
95% (577)
#1 of 11

Canary Technologies is a top Contactless Check-in pick among Luxury properties on HotelTechReport, because hoteliers call out pre-check in that lets guests submit ID and credit card before arrival and cuts lobby queues. Guests can also "check in straight away."

Resorts
95% (469)
#1 of 10

Canary Technologies is a top Contactless Check-in pick among Resort on HotelTechReport for letting guests pre-register and submit ID and card details before arrival, so front desk teams can handle check-in faster and greet people instead of chasing paperwork.

Europe
93% (220)
#1 of 10

Duve is a top Contactless Check-in pick among hotels in Europe on HotelTechReport, with reviewers saying guests can pre-register details before arrival and check-ins are "3 times faster." That cuts front-desk queues and leaves staff more time for arrivals.

North America
95% (1,316)
#1 of 5

Canary Technologies is a top Contactless Check-in pick among North America on HotelTechReport, because hoteliers say guests can pre-register with ID and credit card before arrival, which cuts front desk congestion and gets people to their rooms faster.

Asia Pacific
93% (27)
#1 of 4

Canary Technologies is a top Contactless Check-in pick among Asia Pacific on HotelTechReport because hoteliers point to pre-registration and QR check-in that cut front-desk queues and let staff bypass paperwork on busy arrivals.

Full 2026 Contactless Check-in Survey Findings

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Liverton Reviews Summary

4.8
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.7/5
Implementation
4.3/5

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Achievements

Trending Product

This vendor's trending score is rising, Self Service Checkin by SmartStay is the #10 most trending product in the Contactless Check-in category (out of 86) and the #605 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Liverton’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Liverton Pricing

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Liverton Reviews

Hotelier Rating

Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Large (1)
  • X-Large (2)

Country

  • United States
    United States
    (2)
  • Australia
    Australia
    (1)

Region

  • North America
    North America
    (2)
  • Oceania
    Oceania
    (1)
9

Vendor Review – Liverton SmartStay

Senior Platform Specialist - Guest Services from 500+ room Boutique in Santa Monica (United States)

Verified
12 months ago
We’ve implemented the Liverton SmartStay platform across a wide portfolio of hotel properties and have been very pleased with the impact it has made. What truly stands out is the innovation and flexibility the solution offers. The platform is highly customizable, allowing for seamless adaptation across different hotel types, service levels,...
Country United States
Senior Platform Specialist - Guest Services
X-Large Hotel
10

Contactless Check-in. Fast reliable with flexible design.

Sales Manager from 500+ room in Santa Clara (United States)

Verified
12 months ago
Customization and Guest Satisfaction. The Liverton Smartcheck contactless Checkin is a process that allows guests to checkin without needing to interact with Staff. Various options are available via Mobile App online platforms like Web Checkin/Out and Custom Design self service kiosks. A quality product saving time for guests and staff. Cer...
Country United States
Sales Manager
X-Large Hotel
10

Australian Hotel Portfolio Implementation

Asset Manager from 200 to 499 room Branded Hotel in Sydney (Australia)

Verified
13 months ago
Salter Brothers was pleased to partner with Liverton on the successful implementation of SmartCheck across it's AustralianAccor Portfolio (11 hotels) The automation of check in and check out has been very successful with over ~70% of all arrival and departures adopting the technology.
Country Australia
Asset Manager
Large Hotel
  • 1

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Support

Unverified

Liverton has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2026

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Response Time

Less than a day

Recommended

94%

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