INTELITY Guest Mobile Apps

4.5 (58 REVIEWS)

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HT Score  
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Sal, Brendan, Josh + 9 more experts recommend INTELITY

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INTELITY Guest Mobile Apps

4.5 (58 REVIEWS)

Ranked 9 (out of 75) in Hotel Guest Apps

Connect with guests before, during, and after their stay with a hotel guest app that looks and feels like your property.

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Ratings Summary

4.5
Very Good
58 reviews
Ease of Use
4.6/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, INTELITY Guest Mobile Apps is the #4 most trending product in the Hotel Guest Apps category (out of 75) and the #157 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

INTELITY has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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74 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About INTELITY Guest Mobile Apps
Founded in 2013 | Headquarters in California (United States) | 65 employees
Our hotel mobile app puts your property and all its amenities in your guests’ hands. Your guests can engage with your hotel from anywhere. Available on iOS, Android, or web browser, our hotel mobile app includes White-label apps for individual properties, Multi-property, brand apps, and Mobile API. Leveraging more than 100 integrations with the top PMS, POS, room controls, and ticketing providers, our platform makes it easy to incorporate guest experience technology directly within your existing technology stack.

Capabilities

Fully Native Mobile Apps

Digital Dining Menus

Increase Incremental Retail Revenue

In-App Guest Messaging

Restaurant, Spa Booking & Reservations

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

INTELITY Average INTELITY

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2

Success Stories

5

References

35

Featured Customers

Popularity by Segment

Size

37 | Large (75-199 room)

29 | X-Large (200+ room)

12 | Medium (25-74 room)

4 | Small (10-24 room)

1 | X-Small (1-9 room)

Type

42 | Luxury Hotels

38 | Resorts

27 | Boutiques

12 | Casinos

9 | Branded Hotels

6 | Bed & Breakfast & Inns

5 | City Center Hotels

5 | RV Parks & Campgrounds

4 | Limited Service & Budget Hotels

1 | Extended Stay & Serviced Apartments

1 | Vacation Rentals & Villas

Region

75 | North America

7 | Europe

4 | Central America

3 | Oceania

2 | Asia Pacific

1 | Middle East

1 | South America

1 | Africa

Category

60 | In-Room Hotel Tablets

58 | Hotel Guest Apps

39 | Mobile Key & Keyless Entry

31 | Staff Collaboration Tools

23 | Guest Messaging Software

19 | Contactless Check-in

2 | Hospitality TV

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59

Reviews

9

Expert Recommendations

Hotelier Rating

Excellent
74
Very Good
10
Average
7
Poor
2
Terrible
2

By Product

  • In-Room Hotel Tablets
    In-Room Hotel Tablets
  • Hotel Guest Apps
    Hotel Guest Apps
  • Mobile Key & Keyless Entry
    Mobile Key & Keyless Entry
  • Staff Collaboration Tools
    Staff Collaboration Tools
  • Guest Messaging Software
    Guest Messaging Software
  • Contactless Check-in
    Contactless Check-in
  • Hospitality TV
    Hospitality TV

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
  • Africa
    Africa
8

Good Experience

Reservation Manager from 500+ room Luxury Hotel in Rancho Palos Verdes (United States of America)

Verified
1 months ago
I most appreciate the customization of Revinate. You can adjust the data information to provide exactly what you are seeking. It has improved reputation through use of lead reminders and template emails. It assists to collect guest information for simplified tracking and future campaigns. You can directly adjust areas of the GEMs and the ap...
10

INTELITY - Mobile Key/Guest Messaging

Corporate IT Manager from 100 to 199 room Boutique in New York (United States of America)

Verified
2 years ago
Great company: George in sales was helpful throughout the entire process and even came on-site to ensure everything was working properly. Mobile key works well as well as the messaging.
10

An amazing, kind and supportive company

Owner from 10 to 24 room Boutique in Julian (United States of America)

Verified
2 years ago
Ease of access to amazing hotel features like spa and food. Guest experience feedback.. to avoid bad reviews. Opportunity to increase sales through food and spa.
10

Exceptional Service

Applications Administrator from 500+ room Resort in Ocala (United States of America)

Verified
2 years ago
Working with the Intelity team has been a pleasure. They have been exceptionally responsive to our needs and have adapted quickly to our changes. Great Team and the App itself provides an amazing guest experience.
10

Patience and Attention to Details

Director of Operations from 100 to 199 room Boutique in Toronto (Canada)

Verified
2 years ago
- Vendor has wonderful staff with a never say No attitude. Can always rely on them to solve any questions or concerns you may have - Great attention to detail and patience from staff makes the whole process of working with Intelity enjoyable
9

Good Cooperation

Operations Director from 200 to 499 room Casino in New Cumberland (United States of America)

Verified
2 years ago
All fine. Good and organized project management. Consideration of operational needs and corresponding customization. Corporate design guides are considered properly.
10

Effortlessly

Group Rooms Operations Manager from 500+ room Casino in Southbroom (South Africa)

Verified
2 years ago
User friendly for both guest and staff. The product is easy to use. Guest enjoy being able to check-in online, use their mobile key to gain access to their rooms.
8

Enhancing the Guest Experience

IT Manager from 200 to 499 room Resort in Honolulu (United States of America)

Verified
2 years ago
Hotel content delivered in an easy to use graphical interface. Eliminates the paper compendium, saves money. Changes to the content done "on the fly". Improves efficiency through real-time notification of guest requests. Integration to many systems. Weekly status meetings.
7

Easy to use app

Coordinador de Tecnologías de la Información from Luxury Hotel in Chetumal (Mexico)

Verified
2 years ago
The use of the Unico App with the guest is good, it is very intuitive, and it optimally resolves requests and requirements. It has a way of presenting the menu that facilitates giving information to guests, it has a minimalist interface that is very much in accordance with the concept of the hotel, the colors and the way in which it can be...
5

Intelity understands Hospitality

DOSM from 75-99 room Resort in Black Butte Ranch (United States of America)

Verified
2 years ago
We are still in the production stages, but the Intelity Team has been proactive and responsive to our needs. They have made suggestions and recommendations to provide a better app to help our guest navigate and plan their stay.
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Newsfeed

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INTELITY

2 months ago

Terranea Resort Introduces INTELITY Mobile Offering to Elevate Guest Experience

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INTELITY

2 months ago

Fantasyland Hotel Partners with INTELITY for Mobile Guest Experience

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INTELITY

2 months ago

The Hazelton Hotel Transforms the Guest Experience with In-Room Tablets

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INTELITY

2 months ago

The Hazelton Hotel Transforms the Guest Experience with INTELITY

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INTELITY

3 months ago

INTELITY Set to Launch Mobile App with The Leading Hotels of the World

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INTELITY

3 months ago

INTELITY, FreshBed Announce Live Integration & Partnership

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INTELITY

3 months ago

INTELITY to Showcase Platform Updates at HITEC Toronto 2023

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INTELITY

4 months ago

INTELITY CEO Robert Stevenson Named TravelTech CEO of the Year

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INTELITY

5 months ago

Westlake Village Inn and INTELITY Expand Hospitality Platform Partnership

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INTELITY

6 months ago

The Little Nell Launches INTELITY’s Platform to Elevate Guest Experience

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INTELITY

7 months ago

The WorkNomads Lab Hotel Selects INTELITY for Mobile Guest Experience

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INTELITY

9 months ago

INTELITY Announces Updated Strategic Partnership with Unifocus, formerly Knowcross

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INTELITY

10 months ago

La Casa del Camino Selects INTELITY to Improve their Guest Experience

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INTELITY

11 months ago

INTELITY Named Best In-Room Tablet Provider by World Travel Tech Awards

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INTELITY

11 months ago

Potawatomi Hotel & Casino Selects INTELITY for Complete Mobile Guest Experience

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INTELITY

1 year ago

Setsu Niseko Turns to INTELITY, McLaren Technologies for Digital Guest Features

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INTELITY

1 year ago

SUN & MOON Riverside Hotel Selects INTELITY to Integrate Tech in Supporting Guests

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INTELITY

1 year ago

Boston Harbor Hotel to Expand Partnership with INTELITY’s Smart Room Offering

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INTELITY

1 year ago

InterContinental Buckhead Atlanta Selects INTELITY’s Smart-Room Tablets to Elevate Guest Experience

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INTELITY

1 year ago

Terranea Resort to Introduce INTELITY Mobile Offering to Elevate Guest Experience

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INTELITY

1 year ago

INTELITY and Incode Technologies Announces Strategic Partnership

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INTELITY

1 year ago

Leading the Industry: INTELITY Announces Platform Release 5 at HITEC Orlando 2022

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INTELITY

1 year ago

Two Grupo Boldt Properties in Argentina Choose INTELITY to Transform Guest Experience

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INTELITY

1 year ago

INTELITY to Showcase Hospitality Platform at HITEC Orlando 2022

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INTELITY

1 year ago

Empeiria High Sierra Hotel Selects INTELITY for Mobile Guest Experience

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INTELITY

1 year ago

Hard Rock Hotel & Casino Lake Tahoe Partners with INTELITY to Launch Branded App

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INTELITY

1 year ago

INTELITY Introduces 1-Click Mobile Check-in for a Seamless Guest Experience

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INTELITY

1 year ago

New Bespoke Hotel CIVILIAN Launches INTELITY Platform to Enhance Guest Experience

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INTELITY

1 year ago

INTELITY Partners with Paramount Hotels to Offer Guests Complete Mobile Experience

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INTELITY

1 year ago

INTELITY Named a Forbes Travel Guide Brand Official for Sixth Year in a Row

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INTELITY

1 year ago

Buenos Aires’ Luxury Hotel Madero to Transform Guest Experience with the INTELITY Platform

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INTELITY

1 year ago

INTELITY Announces its Award-Winning Hospitality Technology Platform is Now Mobile Responsive

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INTELITY

1 year ago

INTELITY Named Both Best Hotel Digital Key and Best In-Room Tablet Provider in 2021 by World Travel Tech Awards

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INTELITY

1 year ago

The 5 Steps to Ensure Success When Investing in Hotel Tech

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INTELITY

1 year ago

Mountaineer Casino, Racetrack & Resort Selects INTELITY for Full Mobile Hospitality Platform

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INTELITY

1 year ago

INTELITY and Nuvola Partner Together to Expand Guest Messaging and Request Management for Hoteliers

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INTELITY

1 year ago

YOTEL Takes the Next Step in Their Digital Evolution with INTELITY

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INTELITY

2 years ago

How Smart-Room Tablets Can Fill in Gaps for a Reduced Staff

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INTELITY

2 years ago

Peermont Resorts Teams with INTELITY to Upgrade Guest Experience Brand-wide

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INTELITY

2 years ago

Hotel Metropole Monte-Carlo Partners with INTELITY to Deliver Mobile-First Guest Experience

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INTELITY

2 years ago

The Future of Hotel Apps: Why Mobile Payments Are Essential

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INTELITY

2 years ago

INTELITY Collaborates with The Leading Hotels of the World to Develop Custom Mobile App and Guest Experience Platform for Brand and Member Hotels

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INTELITY

3 years ago

Oaklawn Racing Casino Resort Selects INTELITY as Part of $100 Million Expansion Project

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INTELITY

3 years ago

Serena Hotels to Launch Enterprise Brand Mobile App Powered by INTELITY

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INTELITY

3 years ago

Oceana Launches INTELITY Platform, Elevating Guest Experience

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INTELITY

3 years ago

AAA Four-Diamond Rating Awarded to The Inn at Harbor Shores

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INTELITY

3 years ago

INTELITY and Maxxton Join Forces to Offer a Seamless Property Management Experience

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INTELITY

3 years ago

The DAYTONA Opens with the Full INTELITY Platform

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INTELITY

3 years ago

FireKeepers Casino Hotel Includes INTELITY Platform as Part of Multi-Million Dollar Expansion

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INTELITY

4 years ago

White Pearl Resorts Launches the INTELITY Platform

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INTELITY

4 years ago

INTELITY and Silverware Partner to Fully Automate Food & Beverage in Hospitality

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INTELITY

4 years ago

INTELITY and BluIP Partner to Implement Phone Calls Through In-Room Tablets

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INTELITY

4 years ago

Dream Hollywood Reimagines Guest Marketing with INTELITY

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INTELITY

4 years ago

INTELITY to Debut Enhanced Staff Features and Functionalities at HITEC Minneapolis

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INTELITY

4 years ago

YOTEL to Make INTELITY a Brand Standard

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