HubOS Staff App

4.9 (8 REVIEWS)

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What is hub OS?

Founded in 2015 | Headquarters in Blanes (Spain) | 60 employees
HubOS Staff App is a comprehensive Property Management System (PMS) designed to streamline the operations of hospitality businesses. This platform provides an intuitive interface for staff to handle everyday tasks such as housekeeping, maintenance requests, and guest communications efficiently. By centralizing all staff functions into a single app, it enhances coordination and reduces response times, ensuring a higher level of service delivery. AI summary reviews: HubOS Staff App is consistently praised for its user-friendly design and robust functionality. Users highlight its ability to significantly improve staff coordination and operational efficiency, leading to better guest satisfaction. AI summary recommendations: The app is recommended for any hospitality business aiming to optimize their property management processes. Its integration capabilities and real-time updates make it an indispensable tool for maintaining high standards of service and operational agility. Incorporating HubOS Staff App into your business operations means empowering your team with the tools they need for seamless task management and superior guest service. It consolidates all staff-related activities into one platform, simplifying workflows and fostering a collaborative environment.

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This description was generated by AI which analyzed the following sources to summarize a description of hub OS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

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Verified hotelier reviews

Verified expert recommendations

Description provided by hub OS

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HubOS Staff App Alternatives

Not sure if hub OS is right for your hotel? Here are similar Staff Collaboration Tools vendors that could be a good fit for your hotel:

Features

Task Management

4/5 features

Messaging & Collaboration

4/5 features

Escalations & Alerts

4/5 features

Reporting

4/5 features

Automation

4/5 features

Q3 '26 Staff Collaboration Tools Survey Insights

Is hub OS a good fit for your hotel?

Branded Hotels
93% (144)
#1 of 12

Actabl is the top alternative to hub OS among North America on HotelTechReport. Reviewers point to preventive maintenance work orders with step-by-step questions, plus barcodes or QR codes on equipment and an out-of-range alert for checks like pool temperature.

Full 2026 Staff Collaboration Tools Survey Findings

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hub OS Reviews Summary

4.9
Excellent
Ease of Use
4.8/5
Customer Support
4.5/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, HubOS Staff App is the #15 most trending product in the Staff Collaboration Tools category (out of 63) and the #590 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

hub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

hub OS Pricing

Pricing Available By Request

hub OS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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All in one platform to simplify everyday work, enhnace team communication, automate housekeeping, and speed up repairs. hotelkit makes hotel management effortless!

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hub OS Reviews

Hotelier Rating

Excellent
8
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Mid-Sized (3)
  • Large (5)

Country

  • Portugal
    Portugal
    (4)
  • Spain
    Spain
    (1)
  • Vietnam
    Vietnam
    (1)
  • Dominican Republic
    Dominican Republic
    (1)

Region

  • Europe
    Europe
    (5)
  • Asia Pacific
    Asia Pacific
    (1)
  • Central America
    Central America
    (1)
9

Great tool for inter department communication

Deputy GM from 75-99 room Resort in Porto (Portugal)

Verified
2 months ago
Great tool for inter department communication, all concentrated in one area, the complaints and maintenance situations and easy to trace back an retrieve forms
Country Portugal
Deputy GM
Mid-Sized Hotel
10

Efficiency

HR / Quality / Audit Generalist from 200 to 499 room Branded Hotel in Santa Barbara de Samana (Dominican Republic)

Verified
2 months ago
The organization, the order of priorities and the margins established to guarantee an agile and timely response from Yamila and Jordi, ensuring adequate coordination and following up on each request efficiently.
Country Dominican Republic
HR / Quality / Audit Generalist
Large Hotel
10

Housekeeping

EHK from 200 to 499 room Boutique in Hai Phong (Vietnam)

Verified
2 months ago
Less paper, easy to check the room, defect. No missing information. Can control room attendants. Management can control status of room, can find any different.
Country Vietnam
EHK
Large Hotel
10

All in one package

Manager from 100 to 199 room Branded Hotel in Hayman Island (Whitsunday Islands)

Verified
4 years ago
One system for all functions, Live data information, Web based. Systematic sent reports, Project function, interactive icons make using the program more intuitive
Country Whitsunday Islands
Manager
Large Hotel
9

Excellent Housekeeping too.

Front Office agent from 75-99 room Boutique in Lisbon (Portugal)

Verified
4 years ago
It is an easy app to use, its really self explanatory and simple. Helps to have a easier and better communication with the housekeeping.
Country Portugal
Front Office agent
Mid-Sized Hotel
10

I usually use the app daily at work, a great work tool, mainly to instruct my team from a distance.

Governanta from 100 to 199 room Branded Hotel in Espinho (Portugal)

Verified
4 years ago
I like the practicality and ease of the app's system, we can easily place anomalies as well as update the status of each room or area of the hotel.
Country Portugal
Governanta
Large Hotel
10

#HotelMaintenanceSoftware

Assistant Director of Operations from 75-99 room Branded Hotel in Lisbon (Portugal)

Verified
4 years ago
Intuitive software helping us to improve our planning and control of maintenance operations across our hotels. Different solutions and modules available depending on the Hotel needs.Customer sercive is great and always available to overcome the challenges.
Country Portugal
Assistant Director of Operations
Mid-Sized Hotel
10

Great App for hotels, good value

Operations office coordinator from 200 to 499 room Boutique in Barcelona (Spain)

Verified
4 years ago
Easy to use, with a clear structure and super intuitive use. They have a great support centre, and anything you might need, they are here to help you with everything. Is a really useful App, not all the app's for hotels are at this level, and it's a pleasure to work with it. The colors, logos and everything is easy to understand and to appl...
Country Spain
Operations office coordinator
Large Hotel
  • 1

Recommend empty

It looks like hub OS is not recommended by any hotels

Check out the top 10 most recommended hub OS alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

HubOS is an outstanding hospitality technology solution that combines innovation, efficiency, and operational excellence. Its intuitive platform, flexibility, and commitment to customer success make it a valuable partner for hotels looking to optimize operations and enhance the guest experience. At CiTO Hospitality Solutions, we are proud to partner with HubOS and highly recommend its solutions to hospitality professionals seeking reliable, innovative technology and exceptional service.

Question:

What differentiates this product or service from the competition?

Answer:

HubOS stands out through its combination of hospitality-focused innovation, intuitive technology, and seamless integration with hotel operations. Its flexibility, operational efficiency, and commitment to service excellence help hotels streamline processes, optimize resources, and deliver better guest experiences. Combined with a strong partnership approach and specialized hospitality expertise, HubOS offers a differentiated solution that goes beyond technology to create real value for hotel operators.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice would be to consider HubOS as a strategic partner, not just a technology provider. Take the time to explore how its solutions can streamline hotel operations, improve team productivity, and enhance the guest experience. With the right implementation and a strong partnership, HubOS can deliver meaningful operational improvements and long-term value to your property.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Camilo Torre CEO @ CiTO Hospitality Solutions
RecommendationAvatar
Camilo Torre CEO @ CiTO Hospitality Solutions
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Support

Unverified

hub OS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

Request a Quote

Response Time

2 days

Recommended

96%

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