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HubOS Staff App
4.8 (27 REVIEWS)
HT Score
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HubOS Staff App
Ranked 4 (out of 64) in Staff Collaboration Tools
Reduce your response times and successfully address your guests requests
95% recommended by 241 hotels
hub OS has 0 reviews from United States so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of hub OS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hub OS is valued as a hotel operations hub that speeds cross-department communication, tracks maintenance/room issues in real time, and centralizes daily tasks and reporting. Users say it improves housekeeping and front office coordination, helps prioritize work, and creates better visibility for follow-up. Main drawbacks are sync/update delays, limited mobile/chat features, and gaps in reporting, filtering, and PMS integration.
What Types of Hotels hub OS is Popular For
Size
6 | X-Small (1-9 room)
20 | Small (10-49 room)
59 | Mid-Sized (50-99 room)
223 | Large (100-499 room)
11 | X-Large (500+ room)
Country
117 | Spain
43 | Australia
28 | Portugal
27 | Italy
10 | Germany
9 | Hungary
8 | United States
7 | Netherlands
6 | Belgium
6 | United Arab Emirates
6 | Mexico
5 | New Zealand
4 | Kenya
4 | France
4 | Argentina
3 | Austria
2 | Israel
2 | Switzerland
2 | Vietnam
1 | Malaysia
1 | Colombia
1 | Fiji
1 | Czech Republic
1 | Poland
1 | Japan
1 | Malta
1 | Dominican Republic
1 | Thailand
1 | Turkey
1 | Slovenia
1 | Panama
1 | Bulgaria
Type
133 | Branded Hotels
133 | City Center Hotels
125 | Boutique Hotels
116 | Luxury Hotels
93 | Resorts
75 | Airport/Conference Hotels
70 | Bed & Breakfast & Inns
32 | Hostels
28 | Limited Service & Budget Hotels
18 | Extended Stay & Serviced Apartments
9 | RV Parks & Campgrounds
7 | Casinos
7 | Vacation Rentals & Villas
2 | Motels
Region
218 | Europe
49 | Oceania
14 | North America
9 | Middle East
6 | South America
5 | Asia Pacific
4 | Africa
1 | Central America
Category
276 | Hotel Maintenance Software
232 | Housekeeping Software
81 | Hotel Pre-Opening, Renovations & Development
47 | Hotel Guest Apps
27 | Staff Collaboration Tools
Didn’t find what you were looking for?
What is hub OS?
Founded in 2015 | Headquarters in Blanes (Spain) | 60 employees
HubOS Staff App is a comprehensive Property Management System (PMS) designed to streamline the operations of hospitality businesses. This platform provides an intuitive interface for staff to handle everyday tasks such as housekeeping, maintenance requests, and guest communications efficiently. By centralizing all staff functions into a single app, it enhances coordination and reduces response times, ensuring a higher level of service delivery.
AI summary reviews: HubOS Staff App is consistently praised for its user-friendly design and robust functionality. Users highlight its ability to significantly improve staff coordination and operational efficiency, leading to better guest satisfaction.
AI summary recommendations: The app is recommended for any hospitality business aiming to optimize their property management processes. Its integration capabilities and real-time updates make it an indispensable tool for maintaining high standards of service and operational agility.
Incorporating HubOS Staff App into your business operations means empowering your team with the tools they need for seamless task management and superior guest service. It consolidates all staff-related activities into one platform, simplifying workflows and fostering a collaborative environment.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hub OS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hub OS Reviews Analyzed: 33
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hub OS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by hub OS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hub OS's Provided Description:
""
FAQs
hub OS doesn’t have any screenshots available
HubOS Staff App Alternatives
Not sure if hub OS is right for your hotel? Here are similar Staff Collaboration Tools vendors that could be a good fit for your hotel:
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
Q4 '26 Staff Collaboration Tools Survey Insights
Is hub OS a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 17
Mid-sized
95%
(371)
hotelkit is the top alternative to hub OS among mid-sized hotels on HotelTechReport. Hoteliers appreciate hotelkit's ability to streamline communication by allowing users to set tasks and track progress transparently across departments, which significantly enhances coordination and operational transparency.
Mid-sized
95%
(371)
#1
of 17
hotelkit is the top alternative to hub OS among mid-sized hotels on HotelTechReport. Hoteliers appreciate hotelkit's ability to streamline communication by allowing users to set tasks and track progress transparently across departments, which significantly enhances coordination and operational transparency.
Rank
Hotel type
Popular alternatives
#2
of 13
Branded Hotels
94%
(172)
hotelkit is a top Staff Collaboration Tools pick among branded hotels on HotelTechReport, enabling precise communication and coordination between departments through its user-friendly platform. Hoteliers appreciate that "hotelkit has revolutionized our daily processes," ensuring that tasks are documented and shared efficiently, which enhances overall workflow.
Branded Hotels
94%
(172)
#2
of 13
hotelkit is a top Staff Collaboration Tools pick among branded hotels on HotelTechReport, enabling precise communication and coordination between departments through its user-friendly platform. Hoteliers appreciate that "hotelkit has revolutionized our daily processes," ensuring that tasks are documented and shared efficiently, which enhances overall workflow.
Rank
Region
Popular alternatives
#1
of 9
Europe
95%
(539)
hotelkit is the top alternative to hub OS among small hotels in Europe on HotelTechReport. Reviewers highlight hotelkit’s capability to streamline communication across departments with features like real-time updates for repair requests and a clear structure for tasks and handovers, which make collaboration more efficient.
Europe
95%
(539)
#1
of 9
hotelkit is the top alternative to hub OS among small hotels in Europe on HotelTechReport. Reviewers highlight hotelkit’s capability to streamline communication across departments with features like real-time updates for repair requests and a clear structure for tasks and handovers, which make collaboration more efficient.
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hub OS Reviews Summary
Ease of Use
4.9/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, HubOS Staff App is the #4 most trending product in the Staff Collaboration Tools category (out of 64) and the #209 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hub OS Pricing
Pricing Available By Request
hub OS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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No matching results
Compare hub OS to Top Alternatives
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Hotelier Rating
Looking for specific info?
10
Simple to use asset tracking — but resolved items can lag
General Manager from 200 to 499 room City Center Hotel in Mexico City (Mexico)
Verified
10 days ago
It's simple to use, from the housekeepers and maintenance staff all the way to the department leaders and senior leadership. The monitoring and reporting capabilities of multiple key assets within the hotel are easy to track with HubOS. A total game-changer!
Mexico
Mexico
General Manager
Large Hotel
10
Complete information and real-time collaboration — inspections are too complex
operations manager from 100 to 199 room City Center Hotel in Palermo (Italy)
Verified
10 days ago
the completeness of the information given and that can be entered. Encouraging collaboration between departments, even in real time, making the work easier
Italy
Italy
operations manager
Large Hotel
10
Useful daily ops tracking — but guest-name search and privacy controls are missing
Front Office Manager from 200 to 499 room Airport/Conference Hotel in Costa Adeje (Canary Islands)
Verified
10 days ago
Daily communication between operational departments and historical maintenance records for tracking technical issues in guest rooms. Daily report sent on the morning.
Canary Islands
Canary Islands
Front Office Manager
Large Hotel
10
Immediate team coordination for housekeeping, maintenance and front office
Duty Manager from 75-99 room Branded Hotel in Christchurch (New Zealand)
Verified
10 days ago
Housekeeping, maintenance and Front Office teams can interact to each other immediately. It is also possible to put any review from the guest about room condition.
New Zealand
New Zealand
Duty Manager
Mid-Sized Hotel
8
Easy mobile reporting for room attendants — with some workflow gaps
HSKP Manager from 200 to 499 room City Center Hotel in Wroclaw (Poland)
Verified
10 days ago
Easy and intuitive report generation for room attendants.
Very user-friendly on mobile devices. Even older employees and room attendants adapt to the system quickly and use it with ease.
The ability to report maintenance issues directly through the system is a fantastic feature. Adding photos makes the process much more efficient, eliminati...
Poland
Poland
HSKP Manager
Large Hotel
10
Preventive maintenance and inspection reminders — SAP integration could be better
Head of Maintenance from 100 to 199 room City Center Hotel in Zaragoza (Spain)
Verified
10 days ago
It is a tool that helps us with preventive, corrective maintenance and reminders of inspections and breakdowns, it also serves the chain to justify our work.
Spain
Spain
Head of Maintenance
Large Hotel
9
Daily task distribution with room breakdowns — needs better updates and options
Pontoon Housekeeping Supervisor from 75-99 room Boutique in Vaitape (Society Islands)
Verified
10 days ago
The distribution of daily tasks.
Room breakdowns.
Collaboration with other hotel services.
Customer requests.
Requests and changes in customer service assignments.
Society Islands
Society Islands
Pontoon Housekeeping Supervisor
Mid-Sized Hotel
9
Clear room tracking for staff, but no finish-time alarm
Executive Hsk from 200 to 499 room Luxury Hotel in Adelaide (Australia)
Verified
10 days ago
Tracking of rooms and what is left by each staff member, log property is a easy feature and also all staff can access it.
Australia
Australia
Executive Hsk
Large Hotel
10
Real-time fault coordination across departments — PMM integration could be better
Engineering Manager from 200 to 499 room Bed & Breakfast & Inn in Tumon (Mariana Islands)
Verified
11 days ago
A real-time update of every fault is communicated, with coordination across all departments. Use mobile apps to operate in areas without internet connectivity.
Mariana Islands
Mariana Islands
Engineering Manager
Large Hotel
10
Immediate issue logging that keeps cabins moving — reports take getting used to
Park Manager from 25-49 room Bed & Breakfast & Inn in Batemans Bay (Australia)
Verified
11 days ago
Staff all have access and can log minor cabin issues and know that they will be dealt with immediately, bigger tasks can be logged and prioritised.
Australia
Australia
Park Manager
Small Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
I love how HubOS helps managing not only housekeeping tasks but especially maintenance (corrective and preventive) very well. It really makes a difference when managing not only one hotel, but also several properties as a corporate manager. Being able to allow housekeeping know when a guest is having breakfast, or learn how to fix a machine by just scanning a QR code are features that makes a difference. Also, configuring the system is fairly easy and their support is very helpful and kind.
Showing all answers to: "What does this product or service do well?"
I love how HubOS helps managing not only housekeeping tasks but especially maintenance (corrective and preventive) very well. It really makes a difference when managing not only one hotel, but also several properties as a corporate manager. Being able to allow housekeeping know when a guest is having breakfast, or learn how to fix a machine by just scanning a QR code are features that makes a difference.
Also, configuring the system is fairly easy and their support is very helpful and kind.
Hub OS delivers a seamless blend of fast implementation and high day-to-day usability that immediately drives operational value. In my experience consulting for hotels, properties that adopt Hub OS experience a dramatic, measurable increase in operational efficiency right out of the gate. By streamlining communication across housekeeping, engineering, and front-desk teams, it removes routine friction and allows staff to resolve guest requests rapidly. Ultimately, this backend efficiency directly translates into faster response times, cleaner rooms, and a visibly superior guest experience.
HubOS is an outstanding hospitality technology solution that combines innovation, efficiency, and operational excellence. Its intuitive platform, flexibility, and commitment to customer success make it a valuable partner for hotels looking to optimize operations and enhance the guest experience. At CiTO Hospitality Solutions, we are proud to partner with HubOS and highly recommend its solutions to hospitality professionals seeking reliable, innovative technology and exceptional service.
Question:
What differentiates this product or service from the competition?
Answer:
It is not only easy to configure by using several templates that makes bulk setup very helpful, but also usage is very intuitive and facilitates the onboarding and learning curve of staff. Its integration with most of the best PMS is also key.
Showing all answers to: "What differentiates this product or service from the competition?"
It is not only easy to configure by using several templates that makes bulk setup very helpful, but also usage is very intuitive and facilitates the onboarding and learning curve of staff. Its integration with most of the best PMS is also key.
What sets Hub OS apart is the combination of an incredibly smooth onboarding process, superior UI, and total modularity. Their implementation team does an exceptional job, often getting property teams trained, confident, and fully onboarded within 24 hours. Compared to legacy or overly rigid platforms, Hub OS offers an intuitive user interface that staff actually enjoy using, coupled with responsive customer support. Crucially, its modular structure ensures hotels only pay for what they need while enjoying a feature set far more complete and versatile than competing point solutions.
HubOS stands out through its combination of hospitality-focused innovation, intuitive technology, and seamless integration with hotel operations. Its flexibility, operational efficiency, and commitment to service excellence help hotels streamline processes, optimize resources, and deliver better guest experiences. Combined with a strong partnership approach and specialized hospitality expertise, HubOS offers a differentiated solution that goes beyond technology to create real value for hotel operators.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would recommend it even for small properties, as preventive maintenance is something most hotels forget about and it's crucial. Knowing when an inspection is due is something maintenance teams will thank you for.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I would recommend it even for small properties, as preventive maintenance is something most hotels forget about and it's crucial. Knowing when an inspection is due is something maintenance teams will thank you for.
Don't limit your evaluation to just housekeeping and maintenance. While those core modules are top-tier, make sure to thoroughly explore their guest experience and guest-app modules as well. For independent hotels and small hotel groups, these complementary guest-facing features offer a surprisingly robust, cost-effective way to modernize the guest journey without needing to layer on expensive standalone guest engagement apps.
My advice would be to consider HubOS as a strategic partner, not just a technology provider. Take the time to explore how its solutions can streamline hotel operations, improve team productivity, and enhance the guest experience. With the right implementation and a strong partnership, HubOS can deliver meaningful operational improvements and long-term value to your property.
VG
+ 0
recommend
+ 0
recommend
Recommended by
VG
Víctor Gonzalez
Consultant
@
Hotel Jazz
Carina Satorra
Sales Director
@
Spalopia
Camilo Torre
CEO
@
CiTO Hospitality Solutions
VG
Víctor Gonzalez
Consultant
@
Hotel Jazz
Carina Satorra
Sales Director
@
Spalopia
Camilo Torre
CEO
@
CiTO Hospitality Solutions
Are you a consultant or vendor that recommends hub OS?
Leave a recommendation
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Support
Unverified
hub OS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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What do you dislike or think could be improved?
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Ease of Use
0.0/5
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Implementation
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