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Inn-Flow Facilities Management
4.6 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Tara, Ahmad, Rocky + 9 more experts recommend Inn-Flow
Read RecommendationsInn-Flow Facilities Management
Unranked in Hotel Maintenance Software
Facilities: Keep your hotel running with assets, maintenance, and compliance in one place.
97% recommended by 247 hotels
Hyatt, Omni Hotels, Marriott & 244 others
What is Inn-Flow?
Founded in 2009 | Headquarters in Cary (United States) | 100 employees
Inn-Flow Facilities Management is a hotel-focused facilities management platform that centralizes asset inventory, work orders, preventive maintenance schedules, procedures, and vendor/contractor management. By automating recurring maintenance, inspections, and routing requests to appropriate technicians, it reduces downtime and extends asset life. The platform tracks costs and compliance documentation, providing actionable maintenance insights. Built for hoteliers, it ensures consistently guest-ready rooms, lowers repair costs, and reduces operational overhead, allowing your team to focus on solving issues quickly instead of managing paperwork.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Inn-Flow products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Inn-Flow Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Inn-Flow Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Inn-Flow
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Inn-Flow's Provided Description:
"Facilities is a hotel-focused facilities-management platform that centralizes your asset inventory, work orders, preventive-maintenance schedules, procedures, and vendor/contractor management so your team stops chasing paperwork and starts fixing problems faster. It automates recurring maintenance and inspections, routes requests to the right technicians, and tracks costs and compliance documentation to reduce downtime and extend asset life. Built for hoteliers, Facilities surfaces actionable maintenance insights and standard operating procedures so you deliver consistently guest-ready rooms while lowering repair costs and operational overhead."
FAQs
Capabilities
Asset and inventory management
Asset and inventory management
Keep a single source of truth for every hotel asset, including location, status, warranty and lifecycle details, so you know what you own and when items need service or replacement. This capability reduces loss, improves planning, and informs repair versus replace decisions.
Work orders and preventive maintenance
Work orders and preventive maintenance
Create, assign, prioritize and track work orders from request to completion, and automate recurring preventive maintenance tasks so issues are fixed before they interrupt operations. Mobile access for technicians, routing to the right person, and parts and labor tracking cut downtime and speed repairs.
Compliance, procedures and vendor management
Compliance, procedures and vendor management
Store standard operating procedures, inspection checklists and vendor contracts in one place, track certifications and compliance documentation, and generate reports for audits or insurance reviews. This capability keeps rooms guest ready, reduces regulatory risk, and simplifies contractor coordination.
Features
Asset Preservation
4/5 features
Inspections & Checklists
4/5 features
Messaging & Communication
4/5 features
Task Management
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Inn-Flow Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
5.0/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Inn-Flow Facilities Management is the #5 most trending product in the Hotel Maintenance Software category (out of 32) and the #219 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreInn-Flow has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Inn-Flow Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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References
"When we started looking for new software, we wanted one vendor with a couple of different products like labor, sales, and accounting, and accounting services. We wanted to consolidate everything into one place, and Inn-Flow was the system that we found that does all of those services."
Renish Patel
Principal @
Infinity Hotel Group
"Inn-Flow is very cost-efficient and time-efficient, and definitely worth looking into for an all-encompassing hotel management platform. It’s just one place. One login. And everything at your fingertips. Our team loves it! And we’re saving 25-30% compared to what we were paying for our previous modules. It’s a winner."
Robyn Mounce
CFO @
Renascent Hospitality
"It was very time consuming to enter our bi-weekly payroll into our prior accounting system. Because Inn-Flow also offers a payroll service, they have taken that off my plate and saved at least an hour of my time every payroll cycle. It is done right every week and automatically allocated across payroll periods. It has saved us money. The total cost of using Inn-Flow’s Accounting Software, Labor Management, and Payroll Services each month is less that what we were paying our previous software and 3rd party processor fees. We’re getting more for less money."
Adam Leath
Managing Director @
Leath Company
Featured Customers
More Products by Inn-Flow
Hotelier Rating
Looking for specific info?
8
Labor and budget Collaboration
Assistant general manager from 100 to 199 room Bed & Breakfast & Inn in Lynnwood (United States of America)
Verified
1 months ago
I love having and doing my schedule with the system. It really help me to do my job easy. I love how easy to access everything towards labor schedule.
United States of America
United States of America
Assistant general manager
Large Hotel
8
Easy to use
Server and front desk associate from 100 to 199 room Bed & Breakfast & Inn in Austin (United States of America)
Verified
2 months ago
It is portable in a stylish way and very easy to use.It makes life simpler to everyone as it works as a phone.
United States of America
United States of America
Server and front desk associate
Large Hotel
10
A Game-Changer for Hotel Operations
General Manager from 50-74 room Bed & Breakfast & Inn in San Jose (United States of America)
Verified
2 months ago
The scheduling and workforce management tools, including the innovative Smile iD® facial recognition time clock, have streamlined labor management, helping us stay compliant and reduce unnecessary labor costs.
United States of America
United States of America
General Manager
Mid-Sized Hotel
10
Organization and ease of access
Director of Quality from 75-99 room Bed & Breakfast & Inn in Lancaster (United States of America)
Verified
2 months ago
When it comes to haveing a clear view of labor and trends this is a great software. You save time during payroll hours and don't have to guess as to what is going on in your business, labor wise or with efficiency in departments.
United States of America
United States of America
Director of Quality
Large Hotel
10
“Inn-flow ence” greatness
Engineer from 200 to 499 room Branded Hotel in Shoreview (United States of America)
Verified
2 months ago
The benefits are phenomenal. The vendor is great working with them has made my life so much easier I cannot think, in fact, I don’t have to, the software does it for me. I can’t believe how easy and phenomenal the program is it is flawless, and the developers deserve. A pat on the back says made revenue rise and most of all it has made me s...
United States of America
United States of America
Engineer
X-Large Hotel
10
Housekeeping Mana
Housekeeping Manager from 75-99 room Branded Hotel in Laurel (United States of America)
Verified
2 months ago
Easy to work with, payroll schedules, and support with everything else including inspecting rms employees Face ID punch in and Out etc.
United States of America
United States of America
Housekeeping Manager
Large Hotel
- 1
It looks like Inn-Flow is not recommended by any hotels
Check out the top 10 most recommended Inn-Flow alternativesExpert Q&A and Partner Recommendations
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Inn-Flow hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Inn-Flow
1 day ago
Mehr Consultancy Partners with Inn-Flow to Power Growth, Accountability and Real-Time Financial Visibility Across Expanding Hotel Portfolio
Inn-Flow
1 month ago
Inn-Flow Unveils Next-Generation Budgeting & Forecasting Enhancements and Portfolio Planning Capabilities
Inn-Flow
1 month ago
Inn-Flow Expands Executive Team to Drive Next Phase of Growth in Hotel Finance and Operations
Inn-Flow
8 months ago
Inn-Flow Secures $45 Million Growth Investment from Mainsail Partners
Inn-Flow
9 months ago
Inn-Flow Joins AAHOA as Allied Member
Inn-Flow
10 months ago
Inn-Flow: The Highest Customer-Rated Hotel Accounting and Labor Management Platform Soars in the 2025 HotelTechAwards
Inn-Flow
11 months ago
Inn-Flow Reaches New Heights with Level III Global Customer Support Certification
Inn-Flow
2 years ago
Inn-Flow Reveals Transformative New Website and Branding
Inn-Flow
2 years ago
Inn-Flow Named as Finalist in Two Categories in 2023 HotelTech Awards
Inn-Flow
3 years ago
Labor Management Transformation - Family Business Turned Corporate Collective
Inn-Flow
3 years ago
Why Daily Frustrations and Gaps in Former Accounting Solutions Drove Southwest Hospitality to Adopt Inn-Flow
Inn-Flow Integrations
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Support
Verified Support
Inn-Flow has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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