Snapfix Housekeeping

4.8 (76 REVIEWS)

HT Score icon
HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Snapfix Housekeeping

Ranked 4 (out of 37) in Housekeeping Software

Snap it. Fix it. Done.

Snapfix is popular in Ireland and United Kingdom.

Bell avatar Bell - AI powered product analyst

I analyzed all of Snapfix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Snapfix is widely recognized by users for improving communication and task management in hotel operations, leading to increased guest satisfaction and operational efficiency. The app's ease of use across the team enhances task delegation and real-time updates improves maintenance and housekeeping processes, aligning with guests' expectations and hotel efficiency goals. However, issues with app speed, multilingual support, and notification preferences are noted areas for improvement.

What Types of Hotels Snapfix is Popular For

Size

2 | X-Small (1-9 room)

7 | Small (10-49 room)

30 | Mid-Sized (50-99 room)

129 | Large (100-499 room)

34 | X-Large (500+ room)

Country

94 | Ireland

65 | United Kingdom

18 | United States

8 | New Zealand

5 | Thailand

2 | Turkey

2 | Tanzania

1 | Poland

1 | South Africa

1 | Colombia

1 | France

1 | Greece

1 | Canada

1 | Cyprus

Type

108 | Branded Hotels

94 | Luxury Hotels

84 | Boutique Hotels

76 | Airport/Conference Hotels

68 | Bed & Breakfast & Inns

53 | City Center Hotels

53 | Resorts

43 | Limited Service & Budget Hotels

7 | RV Parks & Campgrounds

6 | Motels

5 | Extended Stay & Serviced Apartments

5 | Hostels

2 | Casinos

Region

163 | Europe

19 | North America

8 | Oceania

5 | Asia Pacific

3 | Africa

2 | Middle East

1 | South America

Category

192 | Hotel Maintenance Software

76 | Housekeeping Software

What is Snapfix?

Founded in 2019 | Headquarters in Dublin (Ireland) | 46 employees
Snapfix Housekeeping is a visual-first maintenance management platform tailored for hotels, focusing on streamlining housekeeping operations. Users can create instant work orders by snapping photos, videos, or adding voice notes, eliminating paperwork and minimizing delays. With its intuitive, visual interface, Snapfix removes communication barriers, ensuring all team members understand tasks in real-time, thus reducing errors and repeated efforts. Offering real-time tracking and transparency, it provides insight into task statuses, completion evidence, and team performance. Snapfix empowers hotels to make informed decisions, enhance building safety, and optimize customer experiences.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Snapfix products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Snapfix

FAQs

Snapfix Housekeeping Alternatives

Not sure if Snapfix is right for your hotel? Here are similar Housekeeping Software vendors that could be a good fit for your hotel:

Capabilities

Fix - Task Management & work orders

Comply - Safety and Compliance

Plan - Scheduled Maintenance

Track - Asset Management

Reporting & Analytics

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Housekeeping & Maintenance

Housekeeping Software
Empower everyone on your team to become the Hotel's eyes and ears by easily reporting and resolving issues or guest requests using the universal language of photos, messages and traffic lights, simply by using their mobile phone.

INCLUDED

Q4 '26 Housekeeping Software Survey Insights

Is Snapfix a good fit for your hotel?

Mid-sized
92% (233)
#1 of 16

Actabl is the top alternative to Snapfix among mid-sized hotels on HotelTechReport. Hoteliers highlight Actabl's ability to track housekeeping hours and room cleaning details, which helps to maintain labor accountability and improves operational visibility across departments.

Large
92% (158)
#1 of 9

Actabl is the top alternative to Snapfix among large hotels on HotelTechReport. Hoteliers highlight its effective communication across departments, allowing them to "track the status of requests" and ensuring timely service for guest needs. This real-time task management feature supports enhanced collaboration and accountability throughout the property.

Enterprise
92% (83)
#1 of 6

Actabl is the top alternative to Snapfix among X Large hotels on HotelTechReport. Hoteliers highlight Actabl's ability to monitor room progress in real time, giving clear visibility on which attendants are on schedule and which rooms are ready for inspection, ensuring operational transparency and accountability.

Luxury Hotels
91% (266)
#1 of 14

Actabl is the top alternative to Snapfix among luxury hotels on HotelTechReport. Hoteliers point to Actabl's ability to enable real-time task management, which ensures all departments remain coordinated on room statuses and guest requests, making it crucial for maintaining high service standards in a luxury environment.

Limited Service & Budget Hotels
94% (74)
#1 of 12

Actabl is the top alternative to Snapfix among limited-service budget hotels on HotelTechReport. Hoteliers appreciate that Actabl allows maintenance and housekeeping teams to be alerted instantly about tasks, providing better communication and accountability across departments. This timely information helps streamline responses to guest requests and improves overall operational efficiency.

Airport/Conference Hotels
92% (175)
#1 of 12

Actabl is the top alternative to Snapfix among hotels in North America on HotelTechReport. Hoteliers value Actabl for its ability to keep all departments connected and well-coordinated, particularly highlighting that it allows for "real-time updates," ensuring that no detail is overlooked in day-to-day operations.

North America
92% (441)
#1 of 9

Actabl is the top alternative to Snapfix among North America hotel operators on HotelTechReport. Hoteliers appreciate its ability to “alert team members when a ticket has not been picked up,” which enhances accountability and ensures timely responses to tasks.

Europe
94% (211)
#1 of 12

hotelkit is the top alternative to Snapfix among small hotels in Europe on HotelTechReport. Reviewers highlight hotelkit's effective communication tools that facilitate collaboration across departments, allowing staff to manage tasks, share updates, and track maintenance efficiently, which helps improve overall operations.

Full 2026 Housekeeping Software Survey Findings

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Snapfix Reviews Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Snapfix Housekeeping is the #3 most trending product in the Housekeeping Software category (out of 37) and the #68 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Snapfix’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Snapfix Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Snapfix Average Snapfix

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Snapfix Reviews

Hotelier Rating

Excellent
72
Very Good
2
Average
0
Poor
2
Terrible
0

Property Size

  • Small (3)
  • Mid-Sized (9)
  • Large (51)
  • X-Large (13)

Country

  • Ireland
    Ireland
    (32)
  • United Kingdom
    United Kingdom
    (24)
  • United States
    United States
    (6)
  • Thailand
    Thailand
    (3)
  • New Zealand
    New Zealand
    (2)
  • Canada
    Canada
    (1)
  • Cyprus
    Cyprus
    (1)
  • Turkey
    Turkey
    (1)
  • Colombia
    Colombia
    (1)
  • France
    France
    (1)
  • Greece
    Greece
    (1)
  • Tanzania
    Tanzania
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (59)
  • Asia Pacific
    Asia Pacific
    (3)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (1)
  • Africa
    Africa
    (1)
10

Better maintenance follow-up and communication that gets jobs done on time

HSK Manager from 200 to 499 room Branded Hotel in Westport (Ireland)

Verified
2 days ago
It is more easy to follow up maintenance and communication between all members. To schedule any futures jobs coming up in the year. All our maintenance works are done in time and we can do plans for further jobs in house.
Country Ireland
HSK Manager
Large Hotel
10

Easy setup and clear info — but email changes are clunky

General manager from 75-99 room Bed & Breakfast & Inn in Westport (Ireland)

Verified
2 days ago
Ease of use, direct information for the correct person, Ease of setup of new people and new places within the hotel.
Country Ireland
General manager
Mid-Sized Hotel
10

Simple photo-based issue tracking — but more automation would help

Spa Manager from 200 to 499 room Boutique in Killarney (Ireland)

Verified
2 days ago
What I like most about Snapfix is how simple and effective it is, allowing teams to report, track, and resolve issues quickly through an easy-to-use photo-based system.
Country Ireland
Spa Manager
Large Hotel
10

Easier housekeeping and maintenance communication, with quick room status updates

Accommodation Manager from 75-99 room Boutique in Carlow (Ireland)

Verified
2 days ago
Snapfix makes communication between the Housekeeping and Maintenance departments easier and more efficient, while allowing staff to update room statuses quickly and accurately.
Country Ireland
Accommodation Manager
Mid-Sized Hotel
10

Simple to use, with room to grow — bulk workflows still limited

Property Director from 500+ room Boutique in Newcastle upon Tyne (United Kingdom)

Verified
3 days ago
Snapfix is incredibly simple and intuitive for the team to use, but we keep discovering just how much we can actually do with it. We’ve been able to expand its use beyond day-to-day maintenance into planned maintenance, inspections, checklists and wider operational processes. A huge step forward for us has been getting the integration with...
Country United Kingdom
Property Director
X-Large Hotel
10

Flexible progress tracking — but phone notifications lag

Kitchen Porter from 200 to 499 room Branded Hotel in Naas (Ireland)

Verified
5 days ago
I like using the progress bars and being able to change them depending on how the work or request is going.
Country Ireland
Kitchen Porter
Large Hotel
10

Easy to use visual operations tool — could go deeper on checklists

Chief Digital Officer from 200 to 499 room Resort in Kiwengwa (Tanzania)

Verified
5 days ago
Easy to understand and use and great visual first concept. Snapfix allows us to potentially replace the use of whatsapp internally for communication and allows us to maintain a very clean handle on our operations.
Country Tanzania
Chief Digital Officer
Large Hotel
10

Easy to use with solid reporting — PMS integration would help

General Manager from 75-99 room Boutique in Llandudno (United Kingdom)

Verified
9 days ago
The ease of use, no specific software or speciality devices needed. Reports Traceability of all tasks reported No limitations to users or the checklist- just one fixed price for the whole package.
Country United Kingdom
General Manager
Mid-Sized Hotel
10

Reduces paperwork and boosts accountability — hard to fault

Director Of Operations from 200 to 499 room Branded Hotel in Manchester (United Kingdom)

Verified
9 days ago
This is the 2nd hotel I have used Snapfix and if I move I would get them at any new property. From onboarding to day to day they are so helpful in setting your platform up and helping with any queries. You name it Snapfix can do it. For the team it reduces paperwork and excess trips to the office and ensures accountability and increases wor...
Country United Kingdom
Director Of Operations
Large Hotel
10

Simple maintenance reporting that teams pick up quickly — PMS integration still missing

General Manager from 200 to 499 room Branded Hotel in Charlton Kings (United Kingdom)

Verified
10 days ago
The beauty of Snapfix is its simplicity, a trait which is often hugely overlooked. Introducing Snapfix has significantly improved reporting of reactive and proactive maintenance issues. The implementation was smooth, installation & set up of the app easy and most importantly, the Team got to grips with it quickly. Snapfix has been a key par...
Country United Kingdom
General Manager
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 8

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Snapfix provides a simple and effective way for hotels to manage day-to-day maintenance and housekeeping operations. It makes it easy for staff to report issues, assign responsibility, track progress and ensure tasks are completed. From a hotel technology perspective, one of its biggest strengths is bringing structure and accountability to operational processes without adding unnecessary complexity for hotel teams. The platform improves communication between departments, provides management with visibility of outstanding issues and helps hotels respond more quickly to maintenance and housekeeping requirements. Ultimately, this contributes to a more efficient operation, better-maintained properties and an improved guest experience.

Question:

What differentiates this product or service from the competition?

Answer:

What stands out about Snapfix is its simplicity and ease of adoption. Many hotel technology platforms can be overly complicated, requiring significant training and changes to existing processes. Snapfix takes a different approach by making it incredibly easy for staff to report and manage tasks using photographs and a straightforward traffic-light system. This is particularly valuable in hospitality, where teams are busy, staff turnover can be high and technology needs to work for people with different levels of technical experience. The platform combines that simplicity with the visibility and accountability hotel management needs. It's a practical solution to everyday operational challenges, designed around how hotel teams actually work rather than expecting teams to adapt to complicated software.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice would be to focus on how the technology can improve the day-to-day experience for both your staff and your guests. Hotels are complex environments, with multiple departments working together and a constant need to respond quickly to operational issues. The best technology solutions are those that make life easier for the people using them. Snapfix stands out for its simplicity, making it easy for staff to report issues, communicate across departments and take ownership of tasks. I would recommend involving your maintenance and housekeeping teams in the evaluation process and seeing how easily the platform fits into their daily routines. Technology adoption is critical, and a solution that staff genuinely find easy to use is far more likely to deliver lasting operational improvements.

Denis Ahern Casey Zhang Paula Gruben + 7 recommend
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Are you a consultant or vendor that recommends Snapfix? Leave a recommendation

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Support

Unverified

Snapfix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Responsiveness

Excellent

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