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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Snapfix Housekeeping
4.7 (55 REVIEWS)
HT Score
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Snapfix Housekeeping
Ranked 4 (out of 36) in Housekeeping Software
Snap it. Fix it. Done.
94% recommended by 112 hotels
Snapfix is popular in Ireland and United Kingdom.
Bell - AI powered product analyst
I analyzed all of Snapfix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Snapfix is widely recognized by users for improving communication and task management in hotel operations, leading to increased guest satisfaction and operational efficiency. The app's ease of use across the team enhances task delegation and real-time updates improves maintenance and housekeeping processes, aligning with guests' expectations and hotel efficiency goals. However, issues with app speed, multilingual support, and notification preferences are noted areas for improvement.
What Types of Hotels Snapfix is Popular For
Size
1 | X-Small (1-9 room)
6 | Small (10-49 room)
24 | Mid-Sized (50-99 room)
102 | Large (100-499 room)
33 | X-Large (500+ room)
Country
79 | Ireland
51 | United Kingdom
15 | United States
8 | New Zealand
5 | Thailand
2 | Turkey
1 | Poland
1 | South Africa
1 | Colombia
1 | Canada
1 | Cyprus
Type
82 | Branded Hotels
79 | Luxury Hotels
69 | Boutique Hotels
63 | Airport/Conference Hotels
54 | Bed & Breakfast & Inns
43 | City Center Hotels
43 | Resorts
35 | Limited Service & Budget Hotels
7 | RV Parks & Campgrounds
6 | Motels
5 | Hostels
3 | Extended Stay & Serviced Apartments
1 | Casinos
Region
132 | Europe
16 | North America
8 | Oceania
5 | Asia Pacific
2 | Middle East
1 | South America
1 | Africa
Category
159 | Hotel Maintenance Software
55 | Housekeeping Software
Didn’t find what you were looking for?
What is Snapfix?
Founded in 2019 | Headquarters in Dublin (Ireland) | 46 employees
Snapfix Housekeeping is a visual-first maintenance management platform tailored for hotels, focusing on streamlining housekeeping operations. Users can create instant work orders by snapping photos, videos, or adding voice notes, eliminating paperwork and minimizing delays. With its intuitive, visual interface, Snapfix removes communication barriers, ensuring all team members understand tasks in real-time, thus reducing errors and repeated efforts. Offering real-time tracking and transparency, it provides insight into task statuses, completion evidence, and team performance. Snapfix empowers hotels to make informed decisions, enhance building safety, and optimize customer experiences.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Snapfix products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Snapfix Reviews Analyzed: 12
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Snapfix Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Snapfix
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Snapfix's Provided Description:
"Snapfix is a leading visual-first maintenance management platform designed specifically for hotels. With Snapfix, users create instant work orders by simply snapping a photo, video, or adding voice notes, eliminating paperwork and reducing delays. The intuitive, visual interface removes communication barriers, ensuring every team member clearly understands tasks in real-time, significantly reducing costly errors and duplicated efforts. Built as a single visual system customized for your industry, Snapfix streamlines processes, ensuring tasks are consistently executed according to your established standards. Real-time tracking and transparent accountability trails provide complete visibility into task statuses and team performance, backed by clear visual evidence of completion, ultimately enhancing building safety and reducing operational risks. Furthermore, Snapfix equips organizations with actionable insights, identifying trends, recurring issues, and team performance metrics, enabling smarter operational decisions. Trusted by thousands globally, Snapfix helps businesses transform facility management challenges into streamlined, efficient processes. Snapfix’s mission is clear: deliver operational clarity, measurable savings, and improved customer experiences, empowering teams to perform at their best every day."
FAQs
Snapfix Housekeeping Alternatives
Not sure if Snapfix is right for your hotel? Here are similar Housekeeping Software vendors that could be a good fit for your hotel:
Capabilities
Fix - Task Management & work orders
Fix - Task Management & work orders
Streamline your work flow and gain visibility into your entire operation. Create tasks and work orders in just 3 seconds.
Comply - Safety and Compliance
Comply - Safety and Compliance
Ensure real-time compliance to regulatory guidelines by digitizing your safety checks and audit trail, reducing manual paperwork.
Plan - Scheduled Maintenance
Plan - Scheduled Maintenance
Get ahead of issues before they happen. Schedule recurring maintenance, repairs, and inspections in advance.
Track - Asset Management
Track - Asset Management
Keep track of valuable assets in the palm of your hand. Easily manage your asset register and capture work order history.
Reporting & Analytics
Reporting & Analytics
Track all the work carried out, and know the status of each task, piece of equipment and safety-checks in real-time and with a full audit trail.
Lost & Found
Lost & Found
A well organised Lost & Found process helps to drive guest satisfaction. With Snapfix you can keep track of all items that are found in your property. Add images so that it is easy recognisable for your guests and staff. Include additional information such as the location where it was found and where the item currently is stored. Mark the item yellow when the guest is contacted and green when it is returned.
Web form with QR code
Web form with QR code
Anybody can use the QR code-enabled web form to submit issues via their smartphone. Simply scan the code to access the form, add a photo and submit the issue. Your team can then take action on the issue in Snapfix. A perfect solution for staff or guests who do not have a Snapfix account.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Housekeeping & Maintenance
Housekeeping Software
Empower everyone on your team to become the Hotel's eyes and ears by easily reporting and resolving issues or guest requests using the universal language of photos, messages and traffic lights, simply by using their mobile phone.
Snapfix Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Snapfix Housekeeping is the #4 most trending product in the Housekeeping Software category (out of 36) and the #115 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSnapfix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Snapfix Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Snapfix to Top Alternatives
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Hotelier Rating
Looking for specific info?
10
Giving me back time!!!
Hotel Manager from 50-74 room Bed & Breakfast & Inn in Christchurch (New Zealand)
Verified
5 months ago
A system of control over tasks that would normally take more time than required. Great housekeeping module for lost property.
New Zealand
New Zealand
Hotel Manager
Mid-Sized Hotel
9
Executive Housekeeper
Cluster Executive Housekeeper from 500+ room City Center Hotel in London (United Kingdom)
Verified
5 months ago
Very efficient way of communication and tracking record.
Can track easy everything specially in Housekeeping department- curtains, damage furnitures, lost property.
United Kingdom
United Kingdom
Cluster Executive Housekeeper
X-Large Hotel
10
Great
Head housekeeper from 100 to 199 room Branded Hotel in London (United Kingdom)
Verified
5 months ago
I use Snapfix to report local issues like potholes, litter, broken lights, and graffiti directly to responsible authorities quickly efficiently.
United Kingdom
United Kingdom
Head housekeeper
Large Hotel
10
Top app for work
Maintenance Manager from 100 to 199 room Bed & Breakfast & Inn in London (United Kingdom)
Verified
5 months ago
Easy to use , could be added like a signature and scan access point when doing the inspections in some important point locations of your property!
United Kingdom
United Kingdom
Maintenance Manager
Large Hotel
10
Maintenance and housekeeping all under one roof
Head of Facilities from 100 to 199 room Boutique in Leeds (United Kingdom)
Verified
5 months ago
Easy to understand and very user friendly for all departments who use it as a reporting tool for maintenance issues.
United Kingdom
United Kingdom
Head of Facilities
Large Hotel
5
Great
Reservations agent from 200 to 499 room Boutique in Galway (Ireland)
Verified
5 months ago
I really enjoy the interface. It is easy to use and user friendly. I would definitely recommend for other hotels.
Ireland
Ireland
Reservations agent
Large Hotel
10
Useful App
Guest Service Manager from 100 to 199 room Bed & Breakfast & Inn in Whiteley (United Kingdom)
Verified
5 months ago
Good app to use all around. Helps different departments stay on top of maintenance and provides info on maintenance updates.
United Kingdom
United Kingdom
Guest Service Manager
Large Hotel
9
Since engaging with Paul & the Team at Snapfix we have found using the tool has made us more efficient as an organization, it is so easy to use a must for Hotels
General Manager from 100 to 199 room Bed & Breakfast & Inn in Portlaoise (Ireland)
Verified
5 months ago
The things we most like about Snapfix is it it so easy to use, it has leaned up our checklists, has removed paper from virtually all our checklist and Health and Safety walks/DM walks which has a positive impact on our works around sustainability around the hotel.
Ireland
Ireland
General Manager
Large Hotel
10
This software is amazing
Executive Head Housekeeper from 200 to 499 room Branded Hotel in Manchester (United Kingdom)
Verified
5 months ago
Since we started to use Snapfix for reporting maintenance issues and checking rooms standards, guest review scores gone up.
I love, the lost property tracker.
United Kingdom
United Kingdom
Executive Head Housekeeper
Large Hotel
8
Fire safety/floor walk
Night Manager from 500+ room Branded Hotel in London (United Kingdom)
Verified
5 months ago
Morden technology and futures we can these day, way we can use this app to track and trace, its goods and working.
United Kingdom
United Kingdom
Night Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Operating in a multi-lingual environment can create communications problems that cause delays that immpact operational efficiencies and ultimately the guest experience. We all know that a picture is worth a 1000 words and Snapfix is powerfully simple.
Showing all answers to: "What does this product or service do well?"
Operating in a multi-lingual environment can create communications problems that cause delays that immpact operational efficiencies and ultimately the guest experience. We all know that a picture is worth a 1000 words and Snapfix is powerfully simple.
What I appreciate most about Snapfix is how it truly supports the people who are the heartbeat of a hotel. In housekeeping, so much of the magic happens quietly and teams fixing things before anyone even notices.
Snapfix lets them snap a quick photo, share information instantly, and feel more confident in what they do. It removes guesswork, keeps everyone calm and aligned, and gives team members a real sense of ownership because they can act fast and see the impact of their actions.
And when supervisors spend less time buried in paperwork, they finally have space to guide, coach, and uplift their teams, exactly where their energy should be.
What Snapfix does exceptionally well is give hotels a living, breathing picture of their operation. Instead of relying on scattered messages or someone’s memory, managers get real-time visibility into what’s happening on the floor. Teams can flag issues instantly, document them clearly, and move tasks forward without slowing down the pace of the day. The platform strikes the right balance between structure and flexibility with enough organization to keep standards high, but simple enough that staff actually use it. That combination leads to fewer surprises, fewer repeated conversations, and a consistently smoother guest experience.
I think Snapfix does a great job of making task management feel effortless. It lets teams create, assign, and track jobs using photos, videos, voice notes, or QR codes, which keeps everyone on the same page. It seems especially effective at improving communication and reducing confusion, since people can literally see what needs to be done right from their phones.
Snapfix is a great and easy-to-use maintenance software. Tasks and work orders can be created in seconds with just the snap of a photo. Snapfix's unique traffic light system makes it easy to see work order status at a glance. Tags and groups let you organize activities based on your unique workflow.
Question:
What differentiates this product or service from the competition?
Answer:
Simplicity is the key. The level of technical ability and sophistication as an end user is very small (if you can take a photo- you can use it) while the power of the backend reports derived from these photos delivers huge value to hotel operators.
Showing all answers to: "What differentiates this product or service from the competition?"
Simplicity is the key. The level of technical ability and sophistication as an end user is very small (if you can take a photo- you can use it) while the power of the backend reports derived from these photos delivers huge value to hotel operators.
What sets Snapfix apart, in my eyes, is how naturally it fits the way housekeeping teams think and work. Many systems feel technical and intimidating, but this one feels human.
A simple photo allows even the quietest or newest staff to speak up without fear. It creates a safe space for honest communication, something we desperately need in environments where people often hesitate to question or correct.
And because everything stays clear and accessible, supervisors can guide their teams with empathy instead of micromanaging. It nurtures growth, not pressure, and that’s why teams embrace it so well.
What sets Snapfix apart is that it mirrors how hotels naturally communicate. Most systems force teams into rigid workflows that only work in a boardroom, not a busy property. Snapfix reverses that logic. The photo-first approach cuts through language barriers, shifts, and experience levels, and it creates a shared understanding instantly. It’s also one of the few tools that scales gracefully: a single property can run on it, but multi-property groups gain portfolio-wide clarity without adding complexity. The platform adapts to the rhythm of the hotel instead of asking the hotel to adapt to the system.
I think what really sets Snapfix apart is its photo-first design and the simple Red, Yellow, Green progress system. It’s so easy to understand that even non-technical or multilingual teams can use it right away. The focus on clarity, mobile access, and real-time updates makes it stand out from other complicated maintenance or facilities tools.
Snapfix allows everyone on your team to easily report issues or guest requests using the universal language of photos, videos, and traffic lights. Using their mobile phone, staff members can report, respond, and resolve issues ranging from housekeeping to maintenance.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The use cases for Snapfix are only limited by your imagination, houskeeping , F&B etc are the tip of th iceberg. Take 20 minutes to have a brainstorming session and look at SnapFix in combination with other tools you may have or be considering such as geo-location.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
The use cases for Snapfix are only limited by your imagination, houskeeping , F&B etc are the tip of th iceberg. Take 20 minutes to have a brainstorming session and look at SnapFix in combination with other tools you may have or be considering such as geo-location.
My advice is this: choose tools that lighten the emotional load on your supervisors. Housekeeping is already fast-paced and physically demanding; when you add complicated systems, burnout comes quickly and service quality suffers.
Snapfix gives clarity, and clarity builds confidence. New staff feel supported instead of overwhelmed. Leaders can focus on coaching rather than chasing updates. And with every action captured visually, everyone moves with the same understanding.
If you want to build a hotel where people feel proud of their work, start by giving them tools that make them feel seen.
Start with the areas where clarity matters most: the places where small gaps tend to snowball, whether that’s maintenance, housekeeping, or daily checks. When teams see how easily Snapfix organizes information and keeps everyone aligned, adoption spreads naturally. Don’t overthink the rollout; simply put the tool in people’s hands and let them use it in real time. Hotels that do this typically see an immediate lift in consistency, faster problem resolution, and a calmer, more coordinated operation.
I think if you’re a hotelier considering Snapfix, you should take the time to set it up properly from the start. Doing that will help your team get the most out of its visual task-tracking features and keep maintenance, housekeeping, and front-of-house staff perfectly aligned. It’s definitely worth investing a bit of time upfront to make daily operations run much smoother.
Snapfix is a great stand alone product which is so easy-to-use that you don't really need a complex connection with any PMS software. There red, yellow, green traffic light workflow with just images makes it easy to overcome language barriers when training your staff. Plus they have good customer support.
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Support
Unverified
Snapfix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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