IntelliSight by Otelier

4.4 (10 REVIEWS)

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Brent, Chris, Bethany + 5 more experts recommend Otelier

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IntelliSight by Otelier

4.4 (10 REVIEWS)

Unranked in Business Intelligence

Transform data into actionable insights

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Bell avatar Bell - AI powered product analyst

I analyzed all of Otelier’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

What Types of Hotels Otelier is Popular For

Size

46 | Large (75-199 room)

9 | Medium (25-74 room)

2 | Small (10-24 room)

44 | X-Large (200+ room)

10 | X-Small (1-9 room)

Country

92 | United States of America

9 | Canada

3 | United Arab Emirates

2 | China

1 | Nigeria

1 | Australia

1 | Singapore

1 | Sri Lanka

1 | Georgia

Type

48 | Bed & Breakfast & Inns

44 | Boutiques

85 | Branded Hotels

32 | City Center Hotels

39 | Airport/Conference Hotels

16 | Extended Stay & Serviced Apartments

2 | Hostels

43 | Limited Service & Budget Hotels

19 | Luxury Hotels

10 | Motels

27 | Resorts

5 | RV Parks & Campgrounds

2 | Vacation Rentals & Villas

Region

101 | North America

4 | Asia Pacific

1 | Oceania

4 | Middle East

1 | Africa

Category

10 | Business Intelligence

104 | Hotel Accounting Software

What is Otelier?

Founded in 2001 | Headquarters in Bethesda (United States) | 277 employees
IntelliSight by Otelier is a comprehensive data management and analytics platform specifically designed for the hospitality industry. It centralizes data across your entire hospitality enterprise, automates data collection from a multitude of sources, and provides real-time analytics through dynamic visualizations. The platform helps stakeholders across all departments access automated reports, AI summary reviews, and AI summary recommendations to make more informed decisions. By offering insightful analytics, IntelliSight enables your team to optimize operations, increase revenue, and enhance profitability, seamlessly integrating into your existing business operations.

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Capabilities

Join disparate data sources together

Gain insights to make better business decisions

Get actionable views of important KPIs

Easily identify upsell opportunities

Benchmark performance across your portfolio

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Available Add-ons & Modules

F&B Reporting

Hotel Restaurant POS Systems
Analyse the impacts of your decisions immediately and identify upsell opportunities so you can provide data-backed feedback to your staff and make the most of your food & beverage data.

PREMIUM ADD-ON

Conference & Event Reporting

Meetings & Events Intelligence
Understand how your event spaces impact your entire hotel so you can identify what works and what doesn’t. Benchmark your different spaces, not just against each other, but by day of the week and season.

PREMIUM ADD-ON

Ancillary Data Integrations

Spa Software
Pull data from your luxury hotel or resort's spa POS and golf management software to show granular, customized reports down to the transaction level.

PREMIUM ADD-ON

Otelier Rec - Effortless OTA and Bank Reconciliations

Hotel Accounting Software
Add Otelier Rec to any Otelier product to automate bank reconciliations and income audit journaling and effortlessly reconcile OTA and third-party bookings.

PREMIUM ADD-ON

Otelier Reviews Summary

4.4
Very Good
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.8/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, IntelliSight by Otelier is the #14 most trending product in the Business Intelligence category (out of 63) and the #453 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Otelier’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Otelier Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Otelier Average Otelier

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0

Success Stories

5

References

18

Featured Customers

Otelier Case Studies

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Otelier doesn’t have any case studies available

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Otelier Reviews

Hotelier Rating

Excellent
81
Very Good
18
Average
11
Poor
4
Terrible
0

Property Size

  • X-Small (10)
  • Small (2)
  • Medium (9)
  • Large (46)
  • X-Large (44)

Country

  • United States of America
    United States of America
    (92)
  • Canada
    Canada
    (9)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • China
    China
    (2)
  • Nigeria
    Nigeria
    (1)
  • Australia
    Australia
    (1)
  • Singapore
    Singapore
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Georgia
    Georgia
    (1)

Region

  • North America
    North America
    (101)
  • Asia Pacific
    Asia Pacific
    (4)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (4)
  • Africa
    Africa
    (1)
9

Great Tool!

Regional RM from 25-49 room Bed & Breakfast & Inn in Gudaut'a (Georgia)

Verified
2 years ago
An excellent solution for business analytics in the hotel. Quick to install, easy to use and great support line . There is a huge possibility of setting up self-configuring reports with the most detailed breakdown through Visual BI portal. InTouch was implemented in 2019 in 50 more than 70 hotels in the region. The implementation of this pr...
Country Georgia
Regional RM
Medium Hotel
9

Great Tool!

Regional RM from 25-49 room Bed & Breakfast & Inn in Gudaut'a (Georgia)

Verified
2 years ago
An excellent solution for business analytics in the hotel. Quick to install, easy to use and great support line . There is a huge possibility of setting up self-configuring reports with the most detailed breakdown through Visual BI portal. InTouch was implemented in 2019 in 50 more than 70 hotels in the region. The implementation of this pr...
Country Georgia
Regional RM
Medium Hotel
7

#dataextraction

from 200 to 499 room Bed & Breakfast & Inn in Abu Dhabi (United Arab Emirates)

Verified
2 years ago
PMS Snapshot is useful to check data integrity (e.g. market segment usage, country accuracy) as well as analyze aggregated hotels to understand trends.
Country United Arab Emirates
X-Large Hotel
9

working with ITD to store and report on business units data

manager from 200 to 499 room Bed & Breakfast & Inn in Abu Dhabi (United Arab Emirates)

Verified
2 years ago
their understanding of industry-specific needs and efficiency in getting new features deployed and fallback processes implemented to reduce data loss and increase reporting usability.
Country United Arab Emirates
manager
X-Large Hotel
10

advanced analysis tool

Regional Director of Revenue Management from 200 to 499 room City Center Hotel in Shanghai (China)

Verified
2 years ago
One button report and fully understanding of hotel business analysis. Covers different commercial department disciplines analysis which is very deep.
Country China
Regional Director of Revenue Management
X-Large Hotel
7

Data driven decision making

Cluster Dir. of Rev. Optimization from 500+ room Boutique in Colombo (Sri Lanka)

Verified
2 years ago
The platform is user friendly and helps enable data-driven decision at any times. The AXIS-Bi or the data mining section is dynamic and one can have his own view by maneuvering the key measures which offer insights on the decisions making process. With an platform that is easy to work and supports the analytics journey, from data preparatio...
Country Sri Lanka
Cluster Dir. of Rev. Optimization
X-Large Hotel
10

Very expertise and well knowledged

Manager, Revenue Optimization from 500+ room Branded Hotel in Hong Kong (China)

Verified
2 years ago
- Give full flexibility on site customization and new developed reports to cater our needs on hotel and market insights - Efficient turnaround time and response is always appreciated
Country China
Manager, Revenue Optimization
X-Large Hotel
10

Very expertise and well knowledged

Manager, Revenue Optimization from 500+ room Branded Hotel in Hong Kong (China)

Verified
2 years ago
- Give full flexibility on site customization and new developed reports to cater our needs on hotel and market insights - Efficient turnaround time and response is always appreciated
Country China
Manager, Revenue Optimization
X-Large Hotel
9

ITD is a trusted partner

Business Analytics, Senior Executive from Bed & Breakfast & Inn in Singapore (Singapore)

Verified
2 years ago
Absolutely enjoyed working with Ryan from ITD. He has strong understanding of PMS databases and OPERA processes, and has a strong team to effectively implement the solution for our group. Additionally, the Business Intelligent product is highly customizable to the needs of our organization offers extremely good value when compared to the pr...
Country Singapore
Business Analytics, Senior Executive
8

A useful service that disseminates business intelligence through easy to read dashboard s that provide unique business insights to operational teams with daily automation.

Group Portfolio Director of Revenue from 200 to 499 room Branded Hotel in Cairns (Australia)

Verified
2 years ago
ITD provides great service, with somewhat customizable reporting. The service provides fully automated summarization of key performance metrics displayed in easy to read charts and graphs.
Country Australia
Group Portfolio Director of Revenue
X-Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

myDigitalOffice systems automates our workflow in an extremely efficient manner with accurate reporting across all of our projects and various systems and it allowed us to work smarter and not harder while driving revenue and growth.

Question:

What differentiates this product or service from the competition?

Answer:

This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 5 recommend
Recommended by
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Brent Tinter VP @ The Lodging Conference
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Chris McKenzie Director of Sales, North America @ protel
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Bethany Daniel Strategic Account Executive @ Sertifi
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Matt Saeger Vice President of Customer Success @ Hotel Effectiveness
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Sam Johnson Operations & Revenue Manager @ LodgIQ
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Brent Tinter VP @ The Lodging Conference
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Chris McKenzie Director of Sales, North America @ protel
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Bethany Daniel Strategic Account Executive @ Sertifi
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Matt Saeger Vice President of Customer Success @ Hotel Effectiveness
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Sam Johnson Operations & Revenue Manager @ LodgIQ
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Jeffrey Emenecker Sr. Director Analytics @ Cvent
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Scott van Hartesvelt Founder @ GCommerce Solutions
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Del Ross Chief Revenue Officer @ Hotel Effectiveness
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Support

Unverified

Otelier has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

Response Time

2 days

Recommended

89%

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