Ratings Snapshot
83%
Recommend
#19
Popularity index
HT SCORE
72 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #19 out of 92 in Channel Managers
Ease of Use
4.5/5
ROI
4.3/5
Implementation
4.1/5
Customer Support
4.2/5
Verified Customer Support
Innquest’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Stayfull by innQuest Overview
Stayfull by innQuest Overview
Take your property’s online distribution to the next level and grow bookings with our channel manager. Manage all your OTA connections from inside roomMaster. Using just one Rates Management solution for your OTA and Hotel Direct Booking Engine. Connect with more than 55+ popular OTA Channels and growing. Automated rate and inventory updates are delivered in real time and bookings made into ...
About Innquest View website
Founded in 1994 | Headquarters in Tampa, Florida | 30 employeesEveryone deserves a great guest experience and at InnQuest we believe that you deserve a great property management experience too. We are truly hoteliers helpin...
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What customers love about Stayfull by innQuest
83% recommend
Revenue Manager from Other
-support for all products under same contact/phone/email -cost -channel connection options -Sales team responds to needs -everyone is helpful when you are able to get them to help
General Manager from Boutique
Innquest has supported Alcazar Palm Springs for over 10 years now. Their knowledge of the products and there responsiveness to our questions and inquiries are handle quickly and professionally. We have researched other...
Manager from Resort
I am so grateful to have a company that I can contact directly without the hours long hold time and lousy response rate. The service is exceptional and they always are super friendly.
Expert Q&A and Partner Recommendations
Innquest hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Features
- PMS connectivity
- Analytics dashboard
- Multi-Currency Support
- Inventory Management
- 2-way real time integrations
- Unlimited Channels (no additional cost)
- Multi-lingual
- Virtual Properties
- Centralized user & role management
- Bulk Updating
- Channel Self-Mapping
- Derived Rates
- Yield Rules
Want to go behind the scenes and see how Stayfull by innQuest works?
Clients & references
References & testimonials
"We’ve been able to increase our page ranking with OTAs and boost our online presence overall. It was so hard to manually change those rates before."
The bottom-line benefits were quickly apparent. Switching to the roomMaster PMS in year 2 saved us more than $80,000 in annual support costs compared to our old systems.
Featured partners
Case studies
Awards & Certifications
Innquest doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Trinidad and Tobago
- United Kingdom
December 15, 2021
Stayfull by innQuest Review: Berlin Heritage Inn Review of Room Master
Owner from Limited Service in Berlin (United States of America)
Recommend
9/10
What do you like most?
We like the remote access that RoomMaster has now. Their platform is affordable and they are continue to try to bring relivent and necessary improvement to the PMS. Thank you!
What do you dislike or think could be improved?
We would like to see more full integration of Room Master PMS with Google and web functional interfaces thus minimizing 3rd party reservations on web searches.
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
December 09, 2021
Stayfull by innQuest Review: Started off great, but quality of service has declined over the years
Recommend
5/10
What do you like most?
Its a complete system for every operational possible aspect of a hotel. It obviously is a program that has grown over the years to include many useful features.
What do you dislike or think could be improved?
Customer Support/Service. When we first started working with InnQuest the tech team responded fairly quickly with knowledgeable staff. It seems to have shifted to another team and service has been very, v...
Customer Support
2
Ease of Use
2
Value for money
3
Implementation
n/a
December 09, 2021
Stayfull by innQuest Review: Simple and easy to use hardware and software solutions
Director of Revenue Management from Other in Alpharetta (United States of America)
Recommend
8/10
What do you like most?
Room Master is a very easy to learn and straight-forward system. The only thing that prevents me from giving a 10 rather than an 8 is that the stock list of reports is very limited. InnQuest sales and s...
What do you dislike or think could be improved?
I would like to see better stock reporting options where I can run a report without having to build a SQL report which is not at all easy to do.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 02, 2021
Stayfull by innQuest Review: Wonderful Review
Recommend
10/10
What do you like most?
The applications are very user-friendly! We know exactly how to use everything in the program, and if we ever have a question we can always call!
What do you dislike or think could be improved?
The application could use a more modern-looking interface. The webbook could also allow for a more preset and customizable user interface.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 01, 2021
Stayfull by innQuest Review: Beware 😜
Recommend
5/10
What do you like most?
Shift4 on line account handling I like most it is very easy. Most of things you will handle likes report etc.
What do you dislike or think could be improved?
You have to improve your sales service. sales service is very poor reason is they gives commitment and do not finish it. when we call they do not answer and even E-Mail too.
Customer Support
1
Ease of Use
5
Value for money
3
Implementation
2
November 30, 2021
Stayfull by innQuest Review: Great company to work with!
Recommend
10/10
What do you like most?
We love the flexibility that comes with the roomMaster cloud version allowing us to efficiently run operations of the hotel remotely. We also like the great customer service support from the staff at InnQ...
What do you dislike or think could be improved?
We would like to see additional training or assistance with the custom reporting options. We also noticed that with the cloud version some of the reporting only dates back no further than one year.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
Innquest hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Manager from Other
The customer support to solve issues is a process that is not long and drawn out, quick and easy. Back office features are easy to use for first timers and even seasoned users. Innquest adapts to technological cha...