Stayfull by innQuest

4.0 (22 REVIEWS)

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0 out of 100
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Stayfull by innQuest

4.0 (22 REVIEWS)

Unranked in Channel Managers

A powerful hotel channel manager to help make sure your hotel stays full.

More than 50% of InnQuest’s reviews come from United States of America.

Ratings Summary

4.0
Very Good
Ease of Use
4.4/5
Customer Support
4.0/5
ROI
4.2/5
Implementation
3.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Stayfull by innQuest is the #24 most trending product in the Channel Managers category (out of 107) and the #748 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

InnQuest has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Stayfull by innQuest
Founded in 1994 | Headquarters in Tampa, Florida | 30 employees
Take your property’s online distribution to the next level and grow bookings with our channel manager. Manage all your OTA connections from inside roomMaster. Using just one Rates Management solution for your OTA and Hotel Direct Booking Engine. Connect with more than 55+ popular OTA Channels and growing. Automated rate and inventory updates are delivered in real time and bookings made into roomMaster automatically. Distribute more inventory online instantly extending your reach worldwide to increase bookings.

Capabilities

profile-empty-state.svg

InnQuest doesn’t have any benefits or use cases available

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Pricing

Pricing Available By Request

InnQuest has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

4 | X-Small (1-9 room)

10 | Small (10-24 room)

57 | Medium (25-74 room)

33 | Large (75-199 room)

8 | X-Large (200+ room)

Country

81 | United States of America

8 | United Kingdom

7 | Australia

4 | Cook Islands

2 | New Zealand

2 | Isle of Man

1 | Trinidad and Tobago

1 | Guyana

1 | Jamaica

1 | Puerto Rico

1 | Paraguay

1 | Spain

1 | Belize

1 | Bahamas

1 | Vanuatu

Type

31 | Resorts

25 | Bed & Breakfast & Inns

24 | Boutiques

17 | Motels

10 | Limited Service & Budget Hotels

6 | City Center Hotels

6 | Vacation Rentals & Villas

5 | Airport/Conference Hotels

5 | Extended Stay & Serviced Apartments

4 | RV Parks & Campgrounds

2 | Branded Hotels

2 | Hostels

2 | Luxury Hotels

1 | Casinos

Region

81 | North America

14 | Oceania

11 | Europe

5 | Central America

2 | South America

Category

90 | Hotel Management Software

46 | Booking Engine

39 | Property Management Systems

22 | Channel Managers

Hotelier Rating

Excellent
67
Very Good
18
Average
11
Poor
11
Terrible
7

Property Size

  • X-Small (4)
  • Small (10)
  • Medium (57)
  • Large (33)
  • X-Large (8)

Country

  • United States of America
    United States of America
    (81)
  • United Kingdom
    United Kingdom
    (8)
  • Australia
    Australia
    (7)
  • Cook Islands
    Cook Islands
    (4)
  • New Zealand
    New Zealand
    (2)
  • Isle of Man
    Isle of Man
    (2)
  • Trinidad and Tobago
    Trinidad and Tobago
    (1)
  • Guyana
    Guyana
    (1)
  • Jamaica
    Jamaica
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Paraguay
    Paraguay
    (1)
  • Spain
    Spain
    (1)
  • Belize
    Belize
    (1)
  • Bahamas
    Bahamas
    (1)
  • Vanuatu
    Vanuatu
    (1)

Region

  • North America
    North America
    (81)
  • Europe
    Europe
    (11)
  • Oceania
    Oceania
    (14)
  • South America
    South America
    (2)
  • Central America
    Central America
    (5)
8

Simple and easy to use hardware and software solutions

Director of Revenue Management from 100 to 199 room Luxury Hotel in Alpharetta (United States of America)

Verified
9 months ago
Room Master is a very easy to learn and straight-forward system. The only thing that prevents me from giving a 10 rather than an 8 is that the stock list of reports is very limited. InnQuest sales and support is always very helpful and responsive which I greatly value and appreciate.
Country United States of America
Director of Revenue Management
Large Hotel
9

Ease of access and friendly.

Financial Controller from 100 to 199 room Extended Stay & Serviced Apartment in (United Kingdom)

Verified
2 years ago
problem solving method, Adoptability of the current trend of business, the report for reservations and the chart give more insight for making daily decisions and follow up.
Country United Kingdom
Financial Controller
Large Hotel
2

RoomMaster Stayfull and Yield management suck

Manager from 50-74 room Boutique in South Lake Tahoe (United States of America)

Verified
2 years ago
Right now not much. We have been having problems with the new Stayfull product and InnQuest did not make it clear about the limited functionality in advance.
Country United States of America
Manager
Medium Hotel
10

I personally have used Innquest for since 2000. When it was call Roommaster2000.

Manager from 50-74 room Boutique in Anchorage (United States of America)

Verified
2 years ago
It is very easy it is to train staff. The reports are great. Easy rate configuration. The yielding.availability and forecasting
Country United States of America
Manager
Medium Hotel
10

Very professional service with advance system

Manager from 25-49 room Motel in Cairns North (Australia)

Verified
2 years ago
24 hours service with problem sloving with maping, Channals activations issues etc. When we need, responding to the phone as quickly as possible when required
Country Australia
Manager
Medium Hotel
10

Great PMS

FOM from 25-49 room Bed & Breakfast & Inn in Miami Beach (United States of America)

Verified
2 years ago
RoomMaster is such a joy to work with, easy to train FDAs on using the software, we have 4 hotels that uses RoomMaster and utilizes minimal hardware and we do not have loss of revenue to downtime. * Easy to use. * Software easy to troubleshoot. * Very economical.
Country United States of America
FOM
Medium Hotel
10

A great partner with Alcazar Palm Springs Hotel

General Manager from 25-49 room Boutique in Palm Springs (United States of America)

Verified
2 years ago
Innquest has supported Alcazar Palm Springs for over 10 years now. Their knowledge of the products and there responsiveness to our questions and inquiries are handle quickly and professionally. We have researched other products on the market but their level service has kept us with Innquest.
Country United States of America
General Manager
Medium Hotel
9

Berlin Heritage Inn Review of Room Master

Owner from 25-49 room Bed & Breakfast & Inn in Berlin (United States of America)

Verified
2 years ago
We like the remote access that RoomMaster has now. Their platform is affordable and they are continue to try to bring relivent and necessary improvement to the PMS. Thank you!
Country United States of America
Owner
Medium Hotel
5

Started off great, but quality of service has declined over the years

from 25-49 room Bed & Breakfast & Inn in Pine Bush (United States of America)

Verified
2 years ago
Its a complete system for every operational possible aspect of a hotel. It obviously is a program that has grown over the years to include many useful features.
Country United States of America
Medium Hotel
8

Excellent program, great Tech Manager

Manager from 25-49 room Resort in Palmerton (United States of America)

Verified
2 years ago
They have great 24/7 tech support and Awesome program. They are quick to get back to you and quick to follow up
Country United States of America
Manager
Medium Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

RoomMaster are firstly experts in Property Management, the system is robust with proven stability and are known experts for their reporting functionality. The system is easy to operate and can suit a large range of property types.

Question:

What differentiates this product or service from the competition?

Answer:

Firstly the people, they are experts in consulting with accommodation providers and designing the right technical stack for hospitality businesses. Secondly, the extensive reporting features are a standout.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

RoomMaster is one of the most established brands in the world of PMS's. It is well known and well used for a reason, speak to the team about how you can automate your processes, increase your direct bookings, and provide a better guest experience.

RecommendationAvatar + 0 recommend
Recommended by
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Monique Jensen Partnerships Director @ SiteMinder
RecommendationAvatar
Monique Jensen Partnerships Director @ SiteMinder
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Support

Verified Support

InnQuest has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

Less than a day

Recommended

85%

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