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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Guestnet
4.7 (165 REVIEWS)
Henrike, Marco, Sandra + 36 more experts recommend Guestnet
Read RecommendationsRanked 2 (out of 92) in Hotel Guest Apps
Hoteliers voted Guestnet as the #2 Hotel Guest Apps provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldGuest Experience Platform • Fully customizable and integrated guest app
95% recommended by 161 hotels
Falkensteiner, ADLER, Quellenhof Luxury Resorts & 158 others
Bell - AI powered product analyst
I analyzed all of Guestnet’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Guestnet's app greatly enhances hotel operations by streamlining guest interactions and service delivery. With features like user-friendly interfaces, automating information updates, and providing guests with a seamless self-service experience, hotels can reduce operational costs and boost revenue. The app excels in connecting guests with regional activities and services, fostering an improved guest experience and higher customer satisfaction. Furthermore, Guestnet's continual development supports evolving hotel needs.
Falkensteiner, ADLER, Quellenhof Luxury Resorts & 158 others
Read their reviewsPartners say
Industry experts recommend Guestnet for its ability to centralize guest communication and digitize services without requiring app installations. Its unique features include seamless multi-channel publishing, strong PMS integration, and the integration of ordering processes with existing hotel systems, enhancing both guest engagement and operational efficiency. Guestnet also offers innovative digital guest compendiums, boosting guest satisfaction and revenue through personalized service and upselling strategies.
Henrike, Marco, Sandra and 36 others
Read their recommendationsWhat Types of Hotels Guestnet is Popular For
Size
22 | X-Small (1-9 room)
56 | Small (10-49 room)
55 | Mid-Sized (50-99 room)
32 | Large (100-499 room)
Country
110 | Italy
25 | Austria
18 | Germany
2 | United States
2 | Greece
1 | Canada
1 | Estonia
1 | Switzerland
1 | Sweden
Type
66 | Luxury Hotels
52 | Boutique Hotels
43 | Bed & Breakfast & Inns
41 | Resorts
32 | Airport/Conference Hotels
22 | Limited Service & Budget Hotels
18 | Branded Hotels
17 | City Center Hotels
14 | Extended Stay & Serviced Apartments
9 | Vacation Rentals & Villas
4 | Hostels
4 | RV Parks & Campgrounds
Region
158 | Europe
3 | North America
Category
165 | Hotel Guest Apps
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Guestnet products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Guestnet Reviews Analyzed: 36
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Guestnet Expert Recommendations Analyzed: 25
Read expert recommendationsDescription provided by Guestnet
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Guestnet's Provided Description:
"Guestnet redefines the guest experience with its fuly customizable and integrated web-app, facilitating seamless communication, providing information, and enabling easy upsell purchases. With mobile access to services, Guestnet ensures high guest engagement and boosts sales, making it the preferred choice for hoteliers, from prestigious chains to independent hotels. Explore Guestnet and simplify hotel operations for everyone."
Capabilities
Guest directory
Manage Booking System for Activities and Services
Shop & Room Service
Guest app personalized for the guest
Features
Communication & Messaging
Content Management
Upselling
Request Management
Available Add-ons & Modules
Online Check In
Contactless Check-inRecommended by
Achievements
This vendor's trending score is rising, Guestnet is the #1 most trending product in the Hotel Guest Apps category (out of 92) and the #43 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGuestnet’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Guestnet as the #2 Hotel Guest Apps provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Guestnet Case Studies
How the Lerch Group streamlines guest departures with Guestnet’s Digital Check-out
Bad Hindelang (Germany)
How Cyprianerhof Elevated Guest Experience Through Deep Digital Integration
Tiers (Italy)
Guest Experience Platform for Hotels & Resorts – Guestnet connects guests, teams, and systems for a seamless stay.
San Martino in Passiria (Italy)
How ULRICHSHOF Optimized Guest Communication and Internal Efficiency with Guestnet
Rimbach (Germany)
How Moar Gut Elevates Family Hospitality With Guestnet
Grossarl (Austria)
How PURS Fine Hotels & Restaurants Enhances Guest Experience Through Guestnet × Mews
Andernach (Germany)
How Såndgøld Alpine Glamping Elevates the Camping Experience with Guestnet
Campo Tures (Italy)
References
"Guestnet has greatly simplified and efficiently improved our internal processes. For our guests, the program ensures easy handling of information, activity program, store, etc. Guestnet has combined three separate systems, saving us work and time. We have also added exciting new features. We are always discovering new things and look forward to further development together."
"Guests love it, and so do we! A top app that helps us bring great information as close to our guests as possible!"
"We are extremely pleased with the Guestnet program. Its implementation is straightforward, and guests navigate it with ease. The company actively seeks individualized solutions and consistently makes improvements. We highly recommend both the program and the company."
Featured Customers
Hotelier Rating
Looking for specific info?
Great app and nice team
Marketing & Sales from 75-99 room Boutique in Maria Alm (Austria)
How the Lerch Group streamlines guest departures with Guestnet’s Digital Check-out
Managing Director from 100 to 199 room Boutique in Bad Hindelang (Germany)
How ULRICHSHOF Optimized Guest Communication and Internal Efficiency with Guestnet
Owner from 100 to 199 room Boutique in Rimbach (Germany)
Professionalism and excellent assistance
Owner from 50-74 room Bed & Breakfast & Inn in Commezzadura (Italy)
Guestnet as a central communication platform – simple, efficient and perfect for modern guest services.
Hotelier from 100 to 199 room Airport/Conference Hotel in Grossarl (Austria)
How Såndgøld Alpine Glamping Elevates the Camping Experience with Guestnet
Management from 5 to 9 room Boutique in Campo Tures (Italy)
A Platform That Keeps Evolving — and Always One Step Ahead
CEO from 10 to 24 room Airport/Conference Hotel in Chiusa (Italy)
Best all in one solution for hotel industry
Marketing Manager from 100 to 199 room Luxury Hotel in Borlange (Sweden)
Every property needs Guestnet
Assistant from 50-74 room Boutique in Ortisei (Italy)
We highly recommend GuestNet!
Direktion from 100 to 199 room Luxury Hotel in Bressanone (Italy)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Guestnet digitizes guest communication at its best, reduces the workload for staff, and increases additional revenue through easy cross- and upselling. It also enables a smoother guest communication with one flexible system.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
All integrations run seamlessly and can be played via phone, TV screen, website, or print. Guests can book spa treatments, room service and any other extras through multiple channels. Additional offers are therefore easy to sell with maximizes additional in-house revenue.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Working with Guestnet is particularly worthwhile if your hotel offers many additional services. It reduces the workload for your team and allows you to manage upselling directly via the digital guest app.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Guestnet
7 months ago
How the Lerch Group streamlines guest departures with Guestnet’s Digital Check-out
Guestnet
7 months ago
How Cyprianerhof Elevated Guest Experience Through Deep Digital Integration
Guestnet
7 months ago
Guest Experience Platform for Hotels & Resorts – Guestnet connects guests, teams, and systems for a seamless stay.
Guestnet
7 months ago
How ULRICHSHOF Optimized Guest Communication and Internal Efficiency with Guestnet
Guestnet
7 months ago
How Moar Gut Elevates Family Hospitality With Guestnet
Guestnet
8 months ago
How PURS Fine Hotels & Restaurants Enhances Guest Experience Through Guestnet × Mews
Guestnet
8 months ago
How Såndgøld Alpine Glamping Elevates the Camping Experience with Guestnet
Guestnet
8 months ago
Seamless Integration: Guestnet and Shiji Set New Standards for the Digital Guest Journey
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Guestnet has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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