Get an AI powered branded guest app by Duve - ready in a week!
Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Guest Services by SmartStay
4.6 (7 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Guest Services by SmartStay
Unranked in Hotel Guest Apps
Innovative Guest Experience Platform (Digital Check-In & Out w Upsell / F&B / Guest Requests/Compendium & Mobile Key)
94% recommended by 9 hotels
Liverton has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Liverton?
Founded in 2000 | Headquarters in Auckland (New Zealand) | 16 employees
Guest Services by SmartStay is a digital guest engagement and experience platform that streamlines hotel operations and enhances the guest journey. It integrates AI-driven review summaries and personalized recommendations to improve guests' stays. With its digital check-in feature, guests can select their rooms and explore upsell options like early check-ins or dining packages. The system manages payments, issues mobile keys, and transforms into a digital compendium for in-room services and food orders via QR codes. Seamlessly connecting with PMS and POS systems, it facilitates efficient service requests and transactions, boosting guest satisfaction and operational efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Liverton products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Liverton Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Liverton Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Liverton
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Liverton's Provided Description:
"Liverton's SmartStay Platform enhances the guest journey and in-room experience by offering unique digital check-in, that includes multiple upsell options including room selection (allowing the guest to choose their room) and package upsell allowing marketing to add packages, such as early check-in or late check-out or bar or restaurant offering. Once the guest checks-in, the Liverton system proceeds to take payment and preauthorization, issuing upsell offers, check the guest in via the PMS, and then issue a QR Code (for kiosk interfacing for key issuance), issue a Apple and Google Wallet Key, or provide a mobile key via App Clip or Mobile App. Once inside the property the platform converts into a digital compendium, guest request service, and in-room and venue based food and beverage ordering platform (via QR code). This system allows the guest to easily requests services (towel, ice to the room) and ordering food and drinks via a simple QR based menu that interfaces to the hotel loyalty system, PMS and POS platforms, allowing instant chargeback to room, and can be configured to work across multiple property chargeback to PMS, and allows for scheduling of orders, dynamic pricing of menu's, surcharge and tray charge options. Optional tipping can also be added into the platform."
FAQs
Guest Services by SmartStay Alternatives
Not sure if Liverton is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Digital Check-In
Digital Check-In
Digital Check-in via email / SMS delivery and guest profile look-up.
Room Selection
Room Selection
Guest is able to choose their room like a seat selection on a plane, and hotel can charge for higher floors or upgrades.
Upsell Offers
Upsell Offers
Allows Hotel to offer packages and upsell guests into ancillary offers like late check-out, early check-in, bar, breakfast or romance packages, whatever the hotel chooses to offer.
Payment
Payment
Payment taken through web platform - full payment or pre-auth, PCI compliant and pushed back into PMS. Tokenized credit cards avaliable.
Membership Sign-Up
Membership Sign-Up
Membership module available to integrate hotel membership systems into Liverton's digital check-in solution
Guest Registration Complete
Guest Registration Complete
Guest Registration card and check-in completed and sent into PMS.
QR Code Key
QR Code Key
QR Code Interface with kiosk or key dispenser to allow guest to retrieve key from machine at property.
Digital Key
Digital Key
Mobile Key supported with Vingcard, Onity & Dorma Kaba, Mobile Key and Apple and Google Wallet Keys Supported.
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Available Add-ons & Modules
Self-Check-In Kiosks
Contactless Check-in
Self-Service Tablet Kiosks that provide check-in/out, ID scanning and validation, key issuance, payment, upselling and receipting.
Web Based Digital Check-In & Out
Contactless Check-in
Web Based SMS & Email delivery digital check in and check out software, that allows a guest to digital self check-in to a property, allows hotel to earn additional revenue upselling room selection, upgrades, allows pre-auth and payment integration, full check-in/out, email receipt and mini bar and folio settlement.
Wi-Fi Networks
Hospitality Wi-Fi Solutions
We build high speed private and embedded private fibre networks across all building types with a focus on retirement, student accommodation, hotel, apartment and new build markets.
Energy Management
Energy Management Systems
The cost of energy is going up and is projected to rise for the foreseeable future. Be smart about it by reducing your consumption and earning a green star building certification with Liverton's myriad of energy management offerings.
Access Control
Hotel Keyless Entry Systems
Liverton provide a range of security solutions including digital and mobile door locking, permitter, lift and entrance security for the hotel, apartment, retirement, commercial and new industrial markets.
Guest Services Web App
Hotel Guest Apps
Connect with your guests in-stay and provide easy access to hotel information, amenities, and services at their fingertips
Task Management
Staff Collaboration Tools
From "Tray Pick Up" to "Clean My Room" relevant team members will be notified when requests are made automatically. Requests are categorised with a priority and tracked for the lifecycle of the request.
Guest Messaging
Guest Messaging Software
Our platform comes with a management portal you can use to receive, track and reply back to guests during their stay.
We record key metrics on when requests are made and which categories are used
Requests can be escalated to senior staff if not actioned within given timeframes
Upselling
Upselling Software
Generate additional revenue by offering upgrades personalised to the guest profile and stay history. Promote in house amenities and take the guest experience to the next level.
Guest Requests
Staff Collaboration Tools
While in-house guests can make requests direct to property staff to access various services and amenities.
When a request is made it will be dispatched to the relevant staff by SMS, EMAIL or both. As the operator you can define opening hours for each request category, along with the priority of the request and escalation rules to ensure requests made by guests are actioned appropriately.
Liverton Reviews Summary
Ease of Use
4.6/5
Customer Support
4.3/5
ROI
4.3/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Guest Services by SmartStay is the #20 most trending product in the Hotel Guest Apps category (out of 92) and the #700 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLiverton’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Liverton Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare Liverton to Top Alternatives
Guest Experience Platform • Fully customizable and integrated guest app
From check-in to check-out, Hoteza GuestApp brings every request, interaction, and service into one digital app: communication, upsells, in-room control and beyond.
Want to find out if Liverton is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Love our Kiosks and the guests love them as well!
Front Office Manager from 500+ room Bed & Breakfast & Inn in Sydney (Australia)
Verified
12 months ago
Easy to use and reduced the size of our queues considerable. As well as the guests love the option and so does the team.
Australia
Australia
Front Office Manager
X-Large Hotel
10
Enhancing Guest Experience and Operational Efficiency with Liverton Self Check-In Kiosks
Director Customer Technology Services, Pacific from 200 to 499 room Branded Hotel in Sydney (Australia)
Verified
12 months ago
#Proven Strategic Investment #24/7 Guest Accessibility #Faster Room Access #Operational Efficiency #Enhanced Guest Service This innovative solution not only enhances the overall guest journey but also frees up valuable hotel resources, allowing staff to focus on delivering more meaningful and personalized service rather than routine transac...
Australia
Australia
Director Customer Technology Services, Pacific
Large Hotel
10
Great Product and Support
General Manager from 100 to 199 room City Center Hotel in Sydney (Australia)
Verified
12 months ago
Continuously enhance guest satisfaction and operational productivity through innovative strategies, efficient processes, and the dedication of our supportive team. Overall, great product.
Australia
Australia
General Manager
Large Hotel
10
Kiosk - Giving our Guests' the choice
General Manager from 500+ room Boutique in Sydney (Australia)
Verified
12 months ago
1. Guests' can choose a fast Kiosk check in and check out or interaction with Guest Services team, people like choices, some also prefer not to have a chat with the team, they don't want to interact.
2. Some guests also like the novelty of the kiosk check in and are getting more used to the options Kiosk is seamless and faster than humans,...
Australia
Australia
General Manager
X-Large Hotel
8
Soho Auckland - Duncan Mackenzie (please note spelling)
GM from 100 to 199 room Airport/Conference Hotel in Auckland (New Zealand)
Verified
13 months ago
Overall a solid internet solution to meet hotel's needs. Great staff and technical support. Looking for a hard-wired solution for the future. Also looking at options for PMS-Door Lock interface in 2026.
New Zealand
New Zealand
GM
Large Hotel
10
Hotel Door key card software upgrade
General Manager from 100 to 199 room Boutique in Auckland Central (New Zealand)
Verified
13 months ago
The entire Liverton team reacted swiftly and decisively to any raised, communicated clearly, and laid out the process step by step. Even as the hotel was operating at full capacity, they solved problems seamlessly.
New Zealand
New Zealand
General Manager
Large Hotel
7
Liverton Self Check
Head of Property, Scenic Hotel Group from 100 to 199 room Bed & Breakfast & Inn in Dunedin (New Zealand)
Verified
13 months ago
The system is clean and tidy and looks as thought it has real potential. We procured two test units for one of our Dunedin, NZ hotels.
New Zealand
New Zealand
Head of Property, Scenic Hotel Group
Large Hotel
- 1
It looks like Liverton is not recommended by any hotels
Check out the top 10 most recommended Liverton alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Liverton hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsLiverton Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
Cloudbeds
91% recommended by 1839 hotels |
Channel Managers
+2 more |
|
|
Mews
93% recommended by 777 hotels |
Property Management Systems
|
|
|
Oracle Hospitality
92% recommended by 615 hotels |
Property Management Systems
|
|
|
This integration hasn’t been verified by Liverton yet.
Duve
94% recommended by 599 hotels |
|
|
|
RMS
86% recommended by 402 hotels |
Hotel Management Software
|
|
|
This integration hasn’t been verified by Stayntouch yet.
Stayntouch
94% recommended by 240 hotels |
Property Management Systems
|
|
|
Planet
79% recommended by 106 hotels |
Property Management Systems
|
|
|
Shiji Group
87% recommended by 72 hotels |
Hotel POS Systems
|
|
|
This integration hasn’t been verified by Vingcard yet.
Vingcard
95% recommended by 143 hotels |
Hotel Keyless Entry Systems
|
|
|
This integration hasn’t been verified by Infor yet.
Infor
80% recommended by 82 hotels |
Event Management Software
+4 more |
Support
Unverified
Liverton has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get personalized product recommendations
Product recommendations advisor
