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Hoteza HSIA
4.8 (23 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hoteza HSIA
Unranked in Hospitality Wi-Fi Solutions
Solves the problem of congested Internet channels by evenly distributing the available speed.
95% recommended by 98 hotels
Peninsula, Wyndham, Radisson & 95 others
What is Hoteza?
Founded in 2013 | Headquarters in Larnaca (Cyprus) | 70 employees
Hoteza HSIA is a High-Speed Internet Access (HSIA) software solution designed for the hospitality industry. It allows hotels to provide secure, high-speed internet access to their guests effortlessly. The system is user-friendly; guests only need to enter their room number or phone number to connect to the internet.
Hoteza HSIA alleviates many operational burdens, reducing staff costs through automatic device setup and efficient technical support services. The Fair Connection Policy ensures that every user gets the maximum bandwidth available, as the connection is dynamically balanced according to current load and tariff conditions. This leads to happier guests and positive feedback, elevating the overall guest experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hoteza products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hoteza Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hoteza Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hoteza
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hoteza's Provided Description:
"It’s an innovative software solution that offers hotels the opportunity to provide a secure high-speed Internet access to their customers. As a result, your guests are happy because everything you need to do to get a quality Internet connection is simply enter your room number or your phone number. Hoteza HSIA helps reduce the cost of the hotel staff, as well as get positive feedback and alleviate the problems of unsatisfied guests thanks to quick automatic device setup and efficient technical support service. Every user gets the maximum bandwidth available thanks to the Fair Connection Policy. The connection is dynamically balanced according to current load and tariff conditions. The one of the main benefits of using Hoteza HSIA is reduction of staff costs, thanks to automatic setup of guest devices and efficient support service."
FAQs
Capabilities
Managed secure internet
Managed secure internet
Your guests will be happy because all they need to do to get a quality Internet connection is to simply enter their room number or phone number. Every user gets the maximum bandwidth available thanks to the Fair Connection Policy. The connection is dynamically balanced according to current load and tariff conditions.
Features
Login Portal
4/5 features
User Management
4/5 features
Networking
4/5 features
Performance Monitoring
4/5 features
Support
4/5 features
Bandwidth
4/5 features
TV & Entertainment
4/5 features
Other
0/1 features
Hoteza Reviews Summary
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, Hoteza HSIA is the #1 most trending product in the Hospitality Wi-Fi Solutions category (out of 48) and the #3 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHoteza has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hoteza Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
"Since 1925, the Esplanade Zagreb Hotel has been renowned for its innovation in hospitality. We continue to build on this tradition with our partners from Hoteza. Our vision combines with their knowledge in order to create high-tech services tailored to our guests’ needs."
Ivica Max Krizmanić
General Manager @
Esplanade Zagreb Hotel
Featured Customers
Hoteza doesn’t have any featured customers available
More Products by Hoteza
Hotelier Rating
Looking for specific info?
10
Perfect
GM from 100 to 199 room Bed & Breakfast & Inn in St. Petersburg (Russian Federation)
Verified
5 months ago
Easy to use and understand,very helpful for our hotel!
Very helpful customer support and useful webinars with some news or new implementations!
Russian Federation
Russian Federation
GM
Large Hotel
10
Great digital services to enhance the guest satisfaction
Assistant F&B Manager from 500+ room in Parga (Greece)
Verified
5 months ago
The most convenient functionalities that it offers are the hotel information which is provided on all the Guest room's tv's.
Greece
Greece
Assistant F&B Manager
X-Large Hotel
9
Your Hospitality TV system offers seamless entertainment streaming, good resolution, and clear hotel information. Your Hospitality Wi-Fi Solutions provide reliable Wi-Fi, strong internet speed, and sufficient bandwidth for guest streaming.
IT Assistant from 100 to 199 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Verified
5 months ago
I liked most the seamless streaming on the Hospitality TV and the reliable speed and bandwidth from the Hospitality Wi-Fi Solutions, which consistently supported guest needs.
United Arab Emirates
United Arab Emirates
IT Assistant
Large Hotel
10
business premium hotel
General manager from 100 to 199 room Bed & Breakfast & Inn in Yerevan (Armenia)
Verified
5 months ago
food and drink menus and photos immediately with prices. Make a photo slide possible. Review the possibility of VAT in this region for accurate price information in the menu
Armenia
Armenia
General manager
Large Hotel
10
Highly recommend for every property
Cluster IT Manager from 100 to 199 room Boutique in St. Petersburg (Russian Federation)
Verified
5 months ago
- Looks amazing right out of the box.
- Easily customizable to suit any hotel needs.
- User-friendly admin panel.
- Fast and high-quality support.
Russian Federation
Russian Federation
Cluster IT Manager
Large Hotel
10
Hoteza conveniences
Директор IT from 500+ room Boutique in St. Petersburg (Russian Federation)
Verified
5 months ago
What I like most is their interest in development and excellent user support. Collaboration with Hoteza has brought us automation and ease of operation in our hotel.
Russian Federation
Russian Federation
Директор IT
X-Large Hotel
10
It is a comfortable experience
Guest experience manager from 500+ room Branded Hotel in Moscow (Russian Federation)
Verified
5 months ago
Everything. Incredibly comfortable. Easy to access, easy to use, easy to understand the details for both employees and the guests.
Russian Federation
Russian Federation
Guest experience manager
X-Large Hotel
10
Excellent work with tv and internet
Room division manager from 500+ room City Center Hotel in Moscow (Russian Federation)
Verified
5 months ago
Constantly work with properly functional without glitches. Great support team with quick operational care. Very comfortable for work using and etc.
Russian Federation
Russian Federation
Room division manager
X-Large Hotel
10
Very GOOD system
IT Manager from 500+ room Boutique in Moscow (Russian Federation)
Verified
5 months ago
We've been using the system since 2018. We love everything. It works reliably. Support is excellent. We're looking forward to new features.
Russian Federation
Russian Federation
IT Manager
X-Large Hotel
10
Convenient and innovative.
IT director from 100 to 199 room Bed & Breakfast & Inn in St. Petersburg (Russian Federation)
Verified
5 months ago
From an IT management perspective, the solutions deployed here are exemplary. The architecture demonstrates a well-thought-out balance between user convenience and backend manageability. The interactive TV platform and the captive portal for Wi-Fi authorization are particularly noteworthy. They offer a seamless guest experience while provid...
Russian Federation
Russian Federation
IT director
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Central management of all modules from a single CMS. It supports different layouts that can cover all the needs of modern hotels. It is also important that it can integrate with many other systems, contributing to ease of use, operation, and enhancing the guest experience. Finally, the in-room dining and, in general, the shop modules generate revenue for the hotel, as well as the convenience of web check-in, which prevents queues and delays upon arrival. There is an installation where the digital transformation of bookings in a 50-room hotel exceeds 80%
Showing all answers to: "What does this product or service do well?"
Central management of all modules from a single CMS. It supports different layouts that can cover all the needs of modern hotels. It is also important that it can integrate with many other systems, contributing to ease of use, operation, and enhancing the guest experience. Finally, the in-room dining and, in general, the shop modules generate revenue for the hotel, as well as the convenience of web check-in, which prevents queues and delays upon arrival. There is an installation where the digital transformation of bookings in a 50-room hotel exceeds 80%
The Hoteza ecosystem truly offers the perfect guest journey. The hotel is truly in touch with its guests before, during and after their stay, thanks to the various customisable modules available. Hoteza Check-in interfaces with the hotel's PMS to speed up registration operations; Hoteza TV is the most comprehensive and flexible IPTV system for rooms; the Guest App, based on the same CMS as the TV system, allows you to stay in constant contact with guests. Hoteza HSIA is the perfect tool for managing Wi-Fi connectivity.
Hoteza TV provides an easy-to-use in-room system with entertainment, hotel info, and services all in one place. The Hoteza Guest App makes it simple for guests to request services, communicate with staff, and manage their stay directly from their own devices.
Question:
What differentiates this product or service from the competition?
Answer:
The main difference compared to the competition is that competitors usually offer only one layout. Additionally, they do not provide a wide range of peripheral modules as extensions of a unified system. Instead, they rely on third-party platforms, meaning that any changes must be made through different systems — which ultimately results in additional time and effort for the hotel.
Showing all answers to: "What differentiates this product or service from the competition?"
The main difference compared to the competition is that competitors usually offer only one layout. Additionally, they do not provide a wide range of peripheral modules as extensions of a unified system. Instead, they rely on third-party platforms, meaning that any changes must be made through different systems — which ultimately results in additional time and effort for the hotel.
Unlike its competitors, Hoteza offers a suite of integrated products. No other competitor offers such a wide range of solutions. Thanks to these solutions, the host can communicate constantly with the guest and sell their services in the best possible way. Hoteza becomes an opportunity for revenue rather than just a cost.
Hoteza stands out with its seamless integration of entertainment, hotel information, and guest services into one platform, combined with a highly intuitive, multilingual interface that works across in-room TVs and personal devices, enhancing convenience and guest engagement
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If I had to give one piece of advice to a hotelier, it would be to invest in this product/service, as it delivers immediate and tangible results for the hotel, significantly reduces internal daily administrative tasks and printing, while supporting an eco-friendly philosophy. It is user-friendly and enjoyable for guests, and comes with excellent after-sale service
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If I had to give one piece of advice to a hotelier, it would be to invest in this product/service, as it delivers immediate and tangible results for the hotel, significantly reduces internal daily administrative tasks and printing, while supporting an eco-friendly philosophy. It is user-friendly and enjoyable for guests, and comes with excellent after-sale service
The Hoteza guest journey is currently the most advanced communication platform for the hotel industry. There are other system integrators that have competing systems, but to date, none have a complete solution like Hoteza's.
My recommendation to hoteliers considering Hoteza is to approach it as a strategic guest engagement tool rather than simply a technological upgrade. The platform delivers the greatest value when it is fully customized to reflect the property’s brand identity and seamlessly integrated with operational systems such as PMS, F&B, and spa services. By leveraging Hoteza’s personalization features and service integration, hotels can not only enhance the guest experience but also drive ancillary revenue and strengthen brand loyalty.e.
Recommended by
Christos Bandis
Managing Director
@
Powertech electronics
Alessio Di Candia
Consulente Innovazione Tecnologica
@
HoTy
Varvara Efthymiou
null
@
null
Christos Bandis
Managing Director
@
Powertech electronics
Alessio Di Candia
Consulente Innovazione Tecnologica
@
HoTy
Varvara Efthymiou
null
@
null
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Support
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Hoteza has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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