Better.Guest Hotel App (by Betterspace)

4.6 (30 REVIEWS)

HTR Score icon
HT Score  
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Better.Guest Hotel App (by Betterspace)

4.6 (30 REVIEWS)

Ranked 9 (out of 79) in Hotel Guest Apps

The most innovative web app for your hotel guests

Betterspace GmbH has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.3/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Better.Guest Hotel App (by Betterspace) is the #12 most trending product in the Hotel Guest Apps category (out of 79) and the #490 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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74 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Better.Guest Hotel App (by Betterspace)
Founded in 2014 | Headquarters in Ilm-Kreis (Germany) | 60 employees
<p>Reach your guests no matter where and when with the smart web app without any download or time-consuming installation. Present your hotel offers prominently on your guests' smartphones with the help of the new app solution for your hotel.</p>

Capabilities

profile-empty-state.svg

Betterspace GmbH doesn’t have any benefits or use cases available

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Pricing

Pricing Available By Request

Betterspace GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

1 | X-Small (1-9 room)

25 | Small (10-24 room)

52 | Medium (25-74 room)

17 | Large (75-199 room)

5 | X-Large (200+ room)

Country

86 | Germany

12 | Austria

4 | Switzerland

1 | France

Type

25 | City Center Hotels

20 | Boutiques

19 | Bed & Breakfast & Inns

8 | Vacation Rentals & Villas

7 | Resorts

6 | Luxury Hotels

4 | Branded Hotels

4 | Limited Service & Budget Hotels

3 | Airport/Conference Hotels

3 | Hostels

1 | Extended Stay & Serviced Apartments

1 | Motels

Region

103 | Europe

Category

81 | In-Room Hotel Tablets

39 | Energy Management Systems

30 | Hotel Guest Apps

4 | Contactless Check-in

Hotelier Rating

Excellent
77
Very Good
17
Average
7
Poor
2
Terrible
2

Property Size

  • X-Small (1)
  • Small (25)
  • Medium (52)
  • Large (17)
  • X-Large (5)

Country

  • Germany
    Germany
    (86)
  • Austria
    Austria
    (12)
  • Switzerland
    Switzerland
    (4)
  • France
    France
    (1)

Region

  • Europe
    Europe
    (103)
9

Hoteltablets

Geschäftsführer from 25-49 room Boutique in Husum (Germany)

Verified
14 months ago
Especially in times of sustainability, it is impossible to imagine our rooms without tablets. Whereas the chambermaids used to have to exchange various pages in the room folders for every change, we now only have a few clicks at reception. Thanks to the integrated infrared remote control, the guest almost always has the tablet in their hand...
Country Germany
Geschäftsführer
Medium Hotel
10

Simple operation, great effect. Nice Tablet.

General Manager from 25-49 room in Kalbach (Germany)

Verified
14 months ago
The heating is controlled, the guest information is always up to date and you can chat with the reception. The Menu is very simple and messaging works good. Guest can order in the Restaurant from the tablet.
Country Germany
General Manager
Medium Hotel
10

Digital guest directory in our apartments

Leitende Managerin from 25-49 room Vacation Rentals & Villa in Lübeck (Germany)

Verified
14 months ago
The digital guest directory gives our guests more comfort, service and performance. Since we are an apartment rental, we don't have many points of contact with the guests and the tablets always give us the opportunity to be in contact with the guests with the chat function. The guests can express their wishes, book extra services, have reco...
Country Germany
Leitende Managerin
Medium Hotel
8

Innovative systems for hotels

Rezeptionistin from 50-74 room Boutique in Bad Ischl (Austria)

Verified
14 months ago
The simple but very effective measures to save heating costs! And to offer guests more information and service in less time.
Country Austria
Rezeptionistin
Medium Hotel
10

good serviceline and simple design

Geschäftsführerin from 25-49 room in Schröcken (Austria)

Verified
14 months ago
We have had the app a little longer and so offer customers all the information they need to collect them themselves. For us it is an entry on the PC with a great design and the customer can decide for himself whether the information is necessary for him.
Country Austria
Geschäftsführerin
Medium Hotel
8

Betterspace is a betterspace =)

Frontoffice from 25-49 room Boutique in Konstanz (Germany)

Verified
14 months ago
Betterspace offers many advantages in the area of guest contact and energy management. - Setting heating times with digital thermostats / centrally controlled - Faster and easier contact with the guests in the rooms through good connection of tablets and desktop PCs - Simple release by the HSK of the cleaned rooms - Simple reporting of repa...
Country Germany
Frontoffice
Medium Hotel
8

Great gadget for hotel rooms, easy communication with and for guests

Direktionsassistentin from 200 to 499 room Airport/Conference Hotel in Oberursel (Taunus) (Germany)

Verified
14 months ago
- Upgrades the room technically / modern - Communication via chat function works great - Signage of events via info steles is ideal
Country Germany
Direktionsassistentin
X-Large Hotel
4

Good idea, poor implementation, miserable customer support

Hotelier from 25-49 room Bed & Breakfast & Inn in Bad Fallingbostel (Germany)

Verified
14 months ago
As soon as the system is installed and the hotel concept implemented, a great workload is made easier. Good interface for implementation and quick changes to the individual sub-items.
Country Germany
Hotelier
Medium Hotel
9

Happy Betterspace

Hotelier from 10 to 24 room in Greifswald (Germany)

Verified
14 months ago
we work with almost all Bettespace products & are very satisfied, it was a good decision...
Country Germany
Hotelier
Small Hotel
10

Betterspace Tablets

CPO from 100 to 199 room Luxury Hotel in Bad Saarow (Germany)

Verified
14 months ago
Good support from Betterspace is always required! Betterspace offers innovative solutions and is always a partner. and solution-oriented. We look forward to further good cooperation!
Country Germany
CPO
Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Simple but efficient use . Good design and very endcustomer orientated.. Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.

Question:

What differentiates this product or service from the competition?

Answer:

Partly not available at all. Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 14 recommend
Recommended by
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Elke Winkler Key Account Manager @ To Vision B.V/Philips Hotel TV
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Alexander Ehrhart CEO @ CASABLANCA hotelsoftware
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Maria Santoro Partner Manager @ SIHOT
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Denis Bohlender Account Manager @ Deutsche Telekom AG
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Kerstin Lettner Partner Account Manager @ STARFACE
RecommendationAvatar
Elke Winkler Key Account Manager @ To Vision B.V/Philips Hotel TV
RecommendationAvatar
Alexander Ehrhart CEO @ CASABLANCA hotelsoftware
RecommendationAvatar
Maria Santoro Partner Manager @ SIHOT
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Denis Bohlender Account Manager @ Deutsche Telekom AG
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Kerstin Lettner Partner Account Manager @ STARFACE
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Hauke Brauer General Manager @ P-Labor Elektronik GmbH
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Lilly Martin Marketing Manager @ Spa & Golf Resort Weimarer Land
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Lukas Frankfurth General Manager @ Parkhotel Emstaler Höhe
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Support

Unverified

Betterspace GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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Response Time

2 days

Recommended

90%

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