Ranked 6 (out of 66) in Hotel Guest Apps
Hotel Guest Apps
The most innovative web app for your hotel guests
Ranked #6 out of 66 in Hotel Guest Apps
Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreReach your guests no matter where and when with the smart web app without any download or time-consuming installation. Present your hotel offers prominently on your guests' smartphones with the help of the new app solution for your hotel.
With the 360° Hotel Cloud Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and deligh...
97% recommend
Manager from City Center Hotels
Very good cooperation, absolutely on an equal footing, good consulting service. Commitment is perceived positively by the guests. Simplifies housekeeping. Can be used well for marketing
Hotelier from City Center Hotels
In addition to the BYOD solution, i.e. the app solution, a tablet for our hotel rooms was also important to me. I also attached great importance to the versatility and functionality of the solutions as well as the best p...
Manager from Boutiques
- Great service for the guests - Relief for our employees at reception and in reservations - very modern appearance (tray and stool)
What does this product or service do well?
Very easy integration and excellent service. Reliable partner with good communication. We love to work with Betterspace for many years. Many mutual customers have been satisfied with our product bundle.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
What differentiates this product or service from the competition?
Innovative product with many possibilities for the hotel. The customer and the partners are the focus of Betterspace and the company offers an all-round package for everyone. We, as a long-term partner, can say that we have implemented every project so far in a fast and customer-friendly way.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are a hotel looking for an all-round solution for the challenges of digitalization, Betterspace is the right address. The product can be expanded at any time and you always have the option to test and book new modules and products.
by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021
"The complete offer consisting of a digital guest directory on the tablet including the telephone feature and the app for our guests' smartphones has the best price-performance ratio and is also simpl...
"Betterspace is the only provider who offers me a solution that is not completely developed without a hotels needs in mind and supports and relives us in the hotel. We have had many conversations and ...
Betterspace GmbH doesn’t have any awards or certifications
December 11, 2021
Hoteldirektor from City Center Hotels in Stralsund (Germany)
A broad, multilingual range of information with clear added value for the guest and relief for reception and service employees, combined with a modern design and a sustainability solution in the area of p...
If so, it's the little things that are picked up by excellent customer service and then adjusted. We actually have nothing to complain about and that means something :)
December 10, 2021
Owner from City Center Hotels in Amtzell (Germany)
The in room tablets give a feeling of an innovative and state-to-the art environment A digital hotel directory saves a lot of resources in paper, printing cartridge, and of course time to update the dire...
The delivery time was very long due to deliery problems of the in room tablets. But the communication was honest and promt.
December 10, 2021
CEO from Vacation Rentals & Villas in Waldeck (Germany)
-We like the fact that you can send push messages to guests. - A quick change in the backend is possible at any time - Hotel shop -Digital registration form -Share magazine -Personal guest greeting
The remote control tool on the tablet unfortunately only works at a distance of 1m. Otherwise the tablets and the software work perfectly.
December 09, 2021
Direktionsassistenz from City Center Hotels in Königsbrunn (Germany)
We have been working with the betterspace tablets and also with the betterspace room control solution (heating) for a number of years. better.tab is an added value both for us and for our guests. The gues...
In the backend there are now and then a few pitfalls in the design of the individual buttons and the links to them. We will, however, suggest this again separately for support.
November 25, 2021
Inhaber from Bed & Breakfast & Inns in Potsdam (Germany)
Great new digital guest directory, in which everything that interests the guest can be accommodated and, above all, constantly updated. From excursion tips to restaurant recommendations to information abo...
Telephone receiver only works to a limited extent. But that can certainly be fixed. Otherwise there is nothing wrong with. I can only recommend it.
November 24, 2021
Geschäftsführerin from Other in Schröcken (Austria)
We have had the app a little longer and so offer customers all the information they need to collect them themselves. For us it is an entry on the PC with a great design and the customer can decide for him...
The input is a bit too structured and therefore not easy to look through. Could certainly be made simpler to make work easier.
Betterspace GmbH hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Betterspace GmbH doesn’t have any recent coverage yet
Betterspace GmbH doesn’t have any recent company updates, news or announcements
Betterspace GmbH doesn’t have any free e-books or reports available
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Manager from Boutiques
What I like best is that: - you can adapt the design and the presentation so well to your own CI - the menu structure - that you can maintain the content flexibly without the support - the support is always available...