Better.Guest Hotel App (by Betterspace)

Ranked 6 (out of 66) in Hotel Guest Apps

Hotel Guest Apps

The most innovative web app for your hotel guests

Ratings Snapshot

Certificate of Excellence
Read 26 reviews
97%
Recommend
HTR Score icon
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #6 out of 66 in Hotel Guest Apps

Ease of Use
4.8/5
ROI
4.4/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • City Center Hotels 8 verified reviews
    96%
  • Boutiques 4 verified reviews
    95%
  • Vacation Rentals & Villas 3 verified reviews
    100%
  • Airport/Conference Hotels 3 verified reviews
    93%
  • Bed & Breakfast & Inns 2 verified reviews
    100%
  • Hostels 1 verified reviews
    90%
  • Resorts 1 verified reviews
    100%
  • Branded Hotels 1 verified reviews
    100%

Better.Guest Hotel App (by Betterspace) Overview

Better.Guest Hotel App (by Betterspace) Overview

Reach your guests no matter where and when with the smart web app without any download or time-consuming installation. Present your hotel offers prominently on your guests' smartphones with the help of the new app solution for your hotel.

About Betterspace GmbH View website

Founded in 2014 | Headquarters in Ilm-Kreis Germany | 60 employees

With the 360° Hotel Cloud Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and deligh...

Other Products by Betterspace GmbH

Integrates with

  • Property Management Systems
  • Mobile Key & Keyless Entry
  • In-Room Hotel Tablets
Browse integrations (10 verified)

What customers love about Better.Guest Hotel App (by Betterspace)

Like 97% recommend

Manager from Boutiques

What I like best is that: - you can adapt the design and the presentation so well to your own CI - the menu structure - that you can maintain the content flexibly without the support - the support is always available...

Manager from City Center Hotels

Very good cooperation, absolutely on an equal footing, good consulting service. Commitment is perceived positively by the guests. Simplifies housekeeping. Can be used well for marketing

Hotelier from City Center Hotels

In addition to the BYOD solution, i.e. the app solution, a tablet for our hotel rooms was also important to me. I also attached great importance to the versatility and functionality of the solutions as well as the best p...

Manager from Boutiques

- Great service for the guests - Relief for our employees at reception and in reservations - very modern appearance (tray and stool)

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Very easy integration and excellent service. Reliable partner with good communication. We love to work with Betterspace for many years. Many mutual customers have been satisfied with our product bundle.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

Question:

What differentiates this product or service from the competition?

Answer:

Innovative product with many possibilities for the hotel. The customer and the partners are the focus of Betterspace and the company offers an all-round package for everyone. We, as a long-term partner, can say that we have implemented every project so far in a fast and customer-friendly way.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are a hotel looking for an all-round solution for the challenges of digitalization, Betterspace is the right address. The product can be expanded at any time and you always have the option to test and book new modules and products.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

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Features

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11/11 features

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Clients & references

References & testimonials

Testimonial avatar
"The complete offer consisting of a digital guest directory on the tablet including the telephone feature and the app for our guests' smartphones has the best price-performance ratio and is also simpl...
Gisbert Kern General Manager at the AMERON Frankfurt Neckarvillen Boutique
Testimonial avatar
"Betterspace is the only provider who offers me a solution that is not completely developed without a hotels needs in mind and supports and relives us in the hotel. We have had many conversations and ...
Dirk Klein Chief Digital Offices at the Haffhus | Hotel & Spa

Featured partners

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Awards & Certifications

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Betterspace GmbH doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Antarctica
  • Oceania
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Germany
  • Switzerland
  • Austria

26 Verified Betterspace GmbH Reviews

Likelihood to Recommend
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December 11, 2021

Better.Guest Hotel App (by Betterspace) Review: The digital and sustainable helper for guests and receptionists

Hoteldirektor from City Center Hotels in Stralsund (Germany)

Recommend 10/10
Full blue star
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What do you like most?

A broad, multilingual range of information with clear added value for the guest and relief for reception and service employees, combined with a modern design and a sustainability solution in the area of p...

What do you dislike or think could be improved?

If so, it's the little things that are picked up by excellent customer service and then adjusted. We actually have nothing to complain about and that means something :)

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 10, 2021

Better.Guest Hotel App (by Betterspace) Review: Professional and efficient, good customer support

Owner from City Center Hotels in Amtzell (Germany)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

The in room tablets give a feeling of an innovative and state-to-the art environment A digital hotel directory saves a lot of resources in paper, printing cartridge, and of course time to update the dire...

What do you dislike or think could be improved?

The delivery time was very long due to deliery problems of the in room tablets. But the communication was honest and promt.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 10, 2021

Better.Guest Hotel App (by Betterspace) Review: Digitization of the guest rooms

CEO from Vacation Rentals & Villas in Waldeck (Germany)

Recommend 10/10
Full blue star
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What do you like most?

-We like the fact that you can send push messages to guests. - A quick change in the backend is possible at any time - Hotel shop -Digital registration form -Share magazine -Personal guest greeting

What do you dislike or think could be improved?

The remote control tool on the tablet unfortunately only works at a distance of 1m. Otherwise the tablets and the software work perfectly.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 09, 2021

Better.Guest Hotel App (by Betterspace) Review: Great product as added value for the guest

Direktionsassistenz from City Center Hotels in Königsbrunn (Germany)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

We have been working with the betterspace tablets and also with the betterspace room control solution (heating) for a number of years. better.tab is an added value both for us and for our guests. The gues...

What do you dislike or think could be improved?

In the backend there are now and then a few pitfalls in the design of the individual buttons and the links to them. We will, however, suggest this again separately for support.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

November 25, 2021

Better.Guest Hotel App (by Betterspace) Review: From analog to digital

Inhaber from Bed & Breakfast & Inns in Potsdam (Germany)

Recommend 10/10
Full blue star
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What do you like most?

Great new digital guest directory, in which everything that interests the guest can be accommodated and, above all, constantly updated. From excursion tips to restaurant recommendations to information abo...

What do you dislike or think could be improved?

Telephone receiver only works to a limited extent. But that can certainly be fixed. Otherwise there is nothing wrong with. I can only recommend it.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

November 24, 2021

Better.Guest Hotel App (by Betterspace) Review: good serviceline and simple design

Geschäftsführerin from Other in Schröcken (Austria)

Recommend 10/10
Full blue star
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What do you like most?

We have had the app a little longer and so offer customers all the information they need to collect them themselves. For us it is an entry on the PC with a great design and the customer can decide for him...

What do you dislike or think could be improved?

The input is a bit too structured and therefore not easy to look through. Could certainly be made simpler to make work easier.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
3

Pricing

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Recent News & Content

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Popular Better.Guest Hotel App (by Betterspace) Integrations

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