Ranked 27 (out of 114) in Booking Engine
Booking Engine
Hotel booking engine for providing guests a quick and smooth reservation experience requiring minimu...
Ranked #27 out of 114 in Booking Engine
eZee Technosys’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreeZee Technosys is a complete hospitality solutions provider. Founded in 2004, we provide a comprehensive range of innovative products and service exclusively for the hospitality industry to 6000+ clients across 140+ countries. Our global presence has been further solidified through strong network of more than 130 business associates around the globe. eZee solely aims to simplify business processes...
87% recommend
Director from Budget
24x7 customer service (call and chat) support. Good interface of the software.
Manager from Airport/ conference
Kkaran Rochani was very helpful with all my questions very patient with things i that i could not understand . excellent customer support . keep up the great work
General Manager from Boutique
guest loyalty , stock management, marketing tools , currency exchange arrangement
Property Manager from Villas
The time difference makes solving problems a little more challenging sometimes.
Sales from Bed & Breakfast
eZee is constantly improving and adding features, whatever I put here is quite possibly already improved upon while you read this. Main improvements would be: Group reservation features Folio features response time (...
What does this product or service do well?
There are only a handful of companies in the accomodation industry that can offer such a vast array of interconnected products as eZee. Their suite work wonders, be it for independent properties as well as large chains. As standalone products, I've tried them all, and recommended to dozens of hotels...
by Marcello Bresin (BIFLIX) on November 20, 2021
What differentiates this product or service from the competition?
There are many interesting suites in the market, but none of those can compete in terms of prices, flexibility and support with eZee's. AS BI specialists, we were interested in the reporting section of eZee products: the sheer amount and complexity of their reports has no equal in the industry.
by Marcello Bresin (BIFLIX) on November 20, 2021
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Go ahead! They consistenly improve their product, and customer satisfaction is paramount for this company. Besides, commercially they are much more flexible than the usual big players, and rates are more than reasonable.
by Marcello Bresin (BIFLIX) on November 20, 2021
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Direct booking technology, web design, digital marketing, meta search, distribution strategy
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This vendor is 98% below the category average..
This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.
November 21, 2019
Supervisor from Bed & Breakfast in Alajuela (Costa Rica)
is easy to work and they have a very good online assistant, thank you Karan for help us in all the process and doubts we have constantly
updates should not work automatically
October 30, 2019
Front Office from Resort in (Thailand)
Easy to update guest information and easy to settle guest balance and also easy to transfer extra bill to other folio
In the report need more details for VAT and Service charge right daily Extra charge show only VAT but not show Service charge
October 25, 2019
Customer Success Manager from Boutique in Singapore (Singapore)
From the migration process up until operations and after service stage, it was seamless. Vrunda (our Account Manager) is a star! We were under a pressure on the timeline to switch the software and worried...
Although, onsite training in local language is crucial and could be useful. It was doable with the tutorial videos and on the job training via daily operations.
October 22, 2019
Manager from Airport/ conference in Roanoke (United States of America)
Kkaran Rochani was very helpful with all my questions very patient with things i that i could not understand . excellent customer support . keep up the great work
Every thing is excellent already . Can't ask for much more.
October 22, 2019
Property Manager from Villas in Caye Caulker (Belize)
This program is user friendly, and the live support is very good. Ubed is always helpful and very knowledgeable. KKaran Rochani is willing to help as much as I need.
The time difference makes solving problems a little more challenging sometimes.
October 20, 2019
Manager from Other in Varanasi (India)
It is very bad online service provider. I never recommend it. I'm using this service from 1 year. I got very bad experience. It isn't working proper. It never provide correct report anytime. If you are g...
What can i suggest you, I already suggested many time for doing something well but it was not effected for you.
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Resort Manager from Resort
the team was very efficient , and also very patient with me ( as I am not a technical person ), they helped me all the way and they are always here thank you Farhin Sheikh Mitsh vanatwal jagdish luhar