eZee Reservation

Ranked 27 (out of 114) in Booking Engine

Booking Engine

Hotel booking engine for providing guests a quick and smooth reservation experience requiring minimu...

Ratings Snapshot

Certificate of Excellence
Read 15 reviews
87%
Recommend
HTR Score icon
HT SCORE
15 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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eZee Reservation has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #27 out of 114 in Booking Engine

Ease of Use
4.6/5
ROI
4.5/5
Implementation
4.3/5
Customer Support
4.6/5
Verified Customer Support

eZee Technosys’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Resort Leader: SiteMinder
    85%
    4 verified reviews
  • Boutique Leader: SiteMinder
    100%
    3 verified reviews
  • Bed & Breakfast Leader: Cloudbeds
    90%
    3 verified reviews
  • Budget 2 verified reviews
    95%
    2 verified reviews
  • Airport/ conference Leader: Bookassist
    100%
    1 verified reviews
  • Villas 1 verified reviews
    100%
    1 verified reviews

eZee Reservation Overview

Top Alternative: SiteMinder Booking Engine

eZee Reservation Overview

eZee Technosys is a complete hospitality solutions provider. Founded in 2004, we provide a comprehensive range of innovative products and service exclusively for the hospitality industry to 6000+ clients across 140+ countries. Our global presence has been further solidified through strong network of more than 130 business associates around the globe. eZee solely aims to simplify business processes...

About eZee Technosys

Founded in 2005 | Headquarters in Surat India | 210 employees
1/1
Logo

Integrates with

  • Direct Booking Tools
  • Revenue Management Systems
  • Website Design
Browse integrations (4 verified)

Pros & Cons

Like 87% recommend

Resort Manager from Resort

the team was very efficient , and also very patient with me ( as I am not a technical person ), they helped me all the way and they are always here thank you Farhin Sheikh Mitsh vanatwal jagdish luhar

Director from Budget

24x7 customer service (call and chat) support. Good interface of the software.

Manager from Airport/ conference

Kkaran Rochani was very helpful with all my questions very patient with things i that i could not understand . excellent customer support . keep up the great work

General Manager from Boutique

guest loyalty , stock management, marketing tools , currency exchange arrangement

Property Manager from Villas

The time difference makes solving problems a little more challenging sometimes.

Sales from Bed & Breakfast

eZee is constantly improving and adding features, whatever I put here is quite possibly already improved upon while you read this. Main improvements would be: Group reservation features Folio features response time (...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

There are only a handful of companies in the accomodation industry that can offer such a vast array of interconnected products as eZee. Their suite work wonders, be it for independent properties as well as large chains. As standalone products, I've tried them all, and recommended to dozens of hotels...

by Marcello Bresin (BIFLIX) on November 20, 2021

Question:

What differentiates this product or service from the competition?

Answer:

There are many interesting suites in the market, but none of those can compete in terms of prices, flexibility and support with eZee's. AS BI specialists, we were interested in the reporting section of eZee products: the sheer amount and complexity of their reports has no equal in the industry.

by Marcello Bresin (BIFLIX) on November 20, 2021

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Go ahead! They consistenly improve their product, and customer satisfaction is paramount for this company. Besides, commercially they are much more flexible than the usual big players, and rates are more than reasonable.

by Marcello Bresin (BIFLIX) on November 20, 2021

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eZee Technosys Alternatives

SiteMinder Booking Engine

Drive more direct bookings to maximise your revenue. Connecting to our Booking Engine increases direct bookings by up to 43%. Connecting our Booking Engine to Google Hotels Ads increases bookings by up to 16%. Get more commission-free reservations through your hotel website and take charge of the guest experience

View eZee Technosys alternatives

Find the perfect fit

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GETTING STARTED

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Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • India
  • Belize
  • Australia
  • Georgia
  • Iceland
  • Saudi Arabia
  • United States of America
  • Singapore
  • Thailand

15 Verified eZee Technosys Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 98% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.

November 21, 2019

eZee Reservation Review: eZee is easy to work and they have a very good online assistant

Supervisor from Bed & Breakfast in Alajuela (Costa Rica)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

is easy to work and they have a very good online assistant, thank you Karan for help us in all the process and doubts we have constantly

What do you dislike or think could be improved?

updates should not work automatically

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5

October 30, 2019

eZee Reservation Review: Thai Resort Review of eZee

Front Office from Resort in (Thailand)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Easy to update guest information and easy to settle guest balance and also easy to transfer extra bill to other folio

What do you dislike or think could be improved?

In the report need more details for VAT and Service charge right daily Extra charge show only VAT but not show Service charge

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
4

October 25, 2019

eZee Reservation Review: Quick, simple, and user friendly

Customer Success Manager from Boutique in Singapore (Singapore)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

From the migration process up until operations and after service stage, it was seamless. Vrunda (our Account Manager) is a star! We were under a pressure on the timeline to switch the software and worried...

What do you dislike or think could be improved?

Although, onsite training in local language is crucial and could be useful. It was doable with the tutorial videos and on the job training via daily operations.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 22, 2019

eZee Reservation Review: Kkaran Rochani was very helpful with all my questions

Manager from Airport/ conference in Roanoke (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Kkaran Rochani was very helpful with all my questions very patient with things i that i could not understand . excellent customer support . keep up the great work

What do you dislike or think could be improved?

Every thing is excellent already . Can't ask for much more.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 22, 2019

eZee Reservation Review: This program is user friendly, and the live support is very good.

Property Manager from Villas in Caye Caulker (Belize)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This program is user friendly, and the live support is very good. Ubed is always helpful and very knowledgeable. KKaran Rochani is willing to help as much as I need.

What do you dislike or think could be improved?

The time difference makes solving problems a little more challenging sometimes.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

October 20, 2019

eZee Reservation Review: Bad experience.

Manager from Other in Varanasi (India)

Recommend 1/10
Half blue star
Empty blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

It is very bad online service provider. I never recommend it. I'm using this service from 1 year. I got very bad experience. It isn't working proper. It never provide correct report anytime. If you are g...

What do you dislike or think could be improved?

What can i suggest you, I already suggested many time for doing something well but it was not effected for you.

Customer Support
1.5
Ease of Use
0.5
Value for money
0.5
Implementation
1

Pricing

Freemium (hotel can trial for free)
One time upfront purchase (flat rate)

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Popular eZee Reservation Integrations

View all (4 eZee Technosys Integrations)