Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products. Learn more
eZee Reservation has fewer than 10 reviews in the past 6-months.
eZee Technosys is a complete hospitality solutions provider. Founded in 2004, we provide a comprehensive range of innovative products and service exclusively for the hospitality industry to 6000+ clients across 140+ countries. Our global presence has been further solidified through strong network of more than 130 business associates around the globe. eZee solely aims to simplify business processes...
About eZee Technosys
Founded in 2005 | Headquarters in Surat India | 210 employees
Founded in 2005, eZee is one of the very few hospitality technology providers in the world to develop and offer end-to-end hotel and restaurant solutions. eZee ...
functionality , live support , different possibilities , easy to work with
Revenue Manager
Ezee is a Great one stop solution for Cloud PMS. Easy operations and dynamic reporting made easy for Hoteliers.
Property Manager
This program is user friendly, and the live support is very good. Ubed is always helpful and very knowledgeable. KKaran Rochani is willing to help as much as I need.
Owner
Nothing, everything is fantastic . Keep it continue and one day Ezee will be number 1.
Supervisor
updates should not work automatically
Front Office
In the report need more details for VAT and Service charge right daily Extra charge show only VAT but not show Service charge
There are only a handful of companies in the accomodation industry that can offer such a vast array of interconnected products as eZee. Their suite work wonders, be it for independent properties as well as large chains. As standalone products, I've tried them all, and recommended to dozens of hotels...
by Marcello Bresin (BIFLIX) on November 20, 2021
Showing all answers to: "What does this product or service do well?"
Question:
What differentiates this product or service from the competition?
Answer:
There are many interesting suites in the market, but none of those can compete in terms of prices, flexibility and support with eZee's. AS BI specialists, we were interested in the reporting section of eZee products: the sheer amount and complexity of their reports has no equal in the industry.
by Marcello Bresin (BIFLIX) on November 20, 2021
Showing all answers to: "What differentiates this product or service from the competition?"
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Go ahead! They consistenly improve their product, and customer satisfaction is paramount for this company. Besides, commercially they are much more flexible than the usual big players, and rates are more than reasonable.
by Marcello Bresin (BIFLIX) on November 20, 2021
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.
November 21, 2019
eZee Reservation Review: eZee is easy to work and they have a very good online assistant
Supervisor
from Bed & Breakfast & Innsin Alajuela (Costa Rica)
Recommend8/10
What do you like most?
is easy to work and they have a very good online assistant, thank you Karan for help us in all the process and doubts we have constantly
What do you dislike or think could be improved?
updates should not work automatically
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5
October 30, 2019
eZee Reservation Review: Thai Resort Review of eZee
Front Office
from Luxury Hotelsin (Thailand)
Recommend9/10
What do you like most?
Easy to update guest information and easy to settle guest balance
and also easy to transfer extra bill to other folio
What do you dislike or think could be improved?
In the report need more details for VAT and Service charge right daily Extra charge show only VAT but not show Service charge
Customer Support
5
Ease of Use
4
Value for money
5
Implementation
4
October 25, 2019
eZee Reservation Review: Quick, simple, and user friendly
Customer Success Manager
from Luxury Hotelsin Singapore (Singapore)
Recommend10/10
What do you like most?
From the migration process up until operations and after service stage, it was seamless. Vrunda (our Account Manager) is a star! We were under a pressure on the timeline to switch the software and worried...
What do you dislike or think could be improved?
Although, onsite training in local language is crucial and could be useful. It was doable with the tutorial videos and on the job training via daily operations.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 22, 2019
eZee Reservation Review: Kkaran Rochani was very helpful with all my questions
Manager
from Airport/Conference Hotelsin Roanoke (United States of America)
Recommend10/10
What do you like most?
Kkaran Rochani was very helpful with all my questions very patient with things i that i could not understand . excellent customer support . keep up the great work
What do you dislike or think could be improved?
Every thing is excellent already . Can't ask for much more.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 22, 2019
eZee Reservation Review: This program is user friendly, and the live support is very good.
Property Manager
from Vacation Rentals & Villasin Caye Caulker (Belize)
Recommend10/10
What do you like most?
This program is user friendly, and the live support is very good. Ubed is always helpful and very knowledgeable. KKaran Rochani is willing to help as much as I need.
What do you dislike or think could be improved?
The time difference makes solving problems a little more challenging sometimes.
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
October 20, 2019
eZee Reservation Review: Bad experience.
Manager
from Otherin Varanasi (India)
Recommend1/10
What do you like most?
It is very bad online service provider. I never recommend it. I'm using this service from 1 year. I got very bad experience. It isn't working proper. It never provide correct report anytime. If you are g...
What do you dislike or think could be improved?
What can i suggest you, I already suggested many time for doing something well but it was not effected for you.
General Manager
functionality , live support , different possibilities , easy to work with