Simple Booking (Reservations System)

5.0 (11 REVIEWS)

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Simple Booking (Reservations System)

5.0 (11 REVIEWS)

Unranked in Booking Engine

Simple Booking - Streamlined Reservations for Hotels

Simple Booking has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Simple Booking (Reservations System) is the #11 most trending product in the Booking Engine category (out of 130) and the #270 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Simple Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Simple Booking (Reservations System)
Founded in 2001 | Headquarters in Firenze, FI | 18 employees
Simple Booking is a leading hotel reservation system designed for streamlined, direct bookings. Key features include: 1. **Direct Booking Excellence:** - Seamlessly integrated with hotel websites for a user-friendly experience. - Encourages higher conversion rates through intuitive interfaces. 2. **Centralized Management:** - Acts as a central hub for real-time room availability synchronization across various platforms. - Channel Manager minimizes the risk of overbookings. 3. **Marketing Powerhouse:** - Offers dynamic special offers, location-based pricing, and package sales. - Advanced marketing tools, including automated emails, drive upselling strategies. 4. **Metasearch Integration:** - Native integration with major metasearch engines like Trivago and TripAdvisor. - Ensures broad visibility and reach for hotels. 5. **Converto CRM Module:** - Streamlines customer inquiries and quoting processes. - Enables personalized communication and automated follow-ups. 6. **Unique Features:** - Rate Match dynamically adjusts direct booking prices based on external rates. - Optional modules like Mini-Shop and Loyalty Club enhance revenue opportunities. 7. **Support and Integration:** - Compatible with 55+ Property Management Systems and 120+ distribution channels. - Integrates seamlessly with various payment gateways, metasearch platforms, and marketing tools. In essence, Simple Booking elevates the reservation experience, boosts direct bookings, and maximizes revenue potential for hotels of all sizes.

Capabilities

The Reservation System boosting your direct sales

35 Payment Gateways connected

Converto CRS Tool

Full Responsive Front End

Social Media Friendly

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Available Add-ons & Modules

Loyalty Club Module

Loyalty Programs for Independents
The easy and simple module to manage your membership program.

PREMIUM ADD-ON

The Mini Shop Module

Upselling Software
An easy tool to sell your vouchers, gift cards and experiences to all your potential clients.

PREMIUM ADD-ON

Rate Match

Direct Booking Tools
The original widget aligning automatically your direct rates in case of any discrepancy.

PREMIUM ADD-ON

WeChat full integrated Mini Program

Direct Booking Tools
Full integrated Mini Program in WeChat ecosystem to get direct bookings from this channel.

PREMIUM ADD-ON

Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Simple Booking Average Simple Booking

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Hotelier Rating

Excellent
11
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Medium (5)
  • Large (3)
  • X-Large (3)

Country

  • Italy
    Italy
    (5)
  • Croatia
    Croatia
    (1)
  • Malta
    Malta
    (1)
  • Iceland
    Iceland
    (1)
  • Romania
    Romania
    (1)
  • Philippines
    Philippines
    (1)

Region

  • Europe
    Europe
    (9)
  • Asia Pacific
    Asia Pacific
    (1)
10

Very good product!

Booking/Revenue from 500+ room Resort in Banjole (Croatia)

Verified
6 months ago
I tried Simple Booking several years ago on one of our residences; now I have it for all our 10 hotels/residences in Italy and Croatia... It means I'm feeling pretty good with them! :)
Country Croatia
Booking/Revenue
X-Large Hotel
10

One of the best IBE we have used to date

Vice President of E-Commerce & Revenue Management from 50-74 room Branded Hotel in Muntinlupa (Philippines)

Verified
6 months ago
Its great for conversion with thought out booking process. They have in built rate comparison tool to OTA's and rate match is included which is great to convert to direct bookers.
Country Philippines
Vice President of E-Commerce & Revenue Management
Medium Hotel
10

Superb Booking Engine that Converts Lookers into bookers !

Hotel Manager from 50-74 room Boutique in St Julians (Malta)

Verified
6 months ago
We love the Look and feel of the booking and the simplicity that offers in the extranet in order to create new rate plans or secret offers and its analytics dashboard. My Front office team love that they are able to Send Personalised offers and add secret discounts to anyone who is sending an email request.
Country Malta
Hotel Manager
Medium Hotel
10

SimpleBooking a key partner for Hotels

Mnager - Owner from 50-74 room City Center Hotel in Roma (Italy)

Verified
6 months ago
We have been using Simple Booking since 2013 and in 10 years it has been a perfect and user friendly system to drive more direct bookings, conversions and to sell through the chanellManager. They have a very innovative team that is always adding new features that help driving bookings, whether on mobile, through Google. The Help team is ver...
Country Italy
Mnager - Owner
Medium Hotel
10

User friendly, aesthetic and significantly increases performance. Simply unmatched.

Revenue Manager from 75-99 room City Center Hotel in Jerusalem

Verified
6 months ago
The booking engine is extremely user friendly for our clients and for us as hoteliers. It has an aesthetic design with plenty of options and themes to choose from. Almost everything is customizable and can be done effortless without complications. Simplebooking has increased our conversion rate significantly and has led us to more direct bo...
Revenue Manager
Large Hotel
10

The best booking engine and channel manager

Manager from 100 to 199 room Boutique in Firenze (Italy)

Verified
6 months ago
Simpleboooking is a great product, very intuitive and easy to use. Managing reservations is fast and sending quotations via the extranet is easy and a great tool for the front edsk and reservation office.
Country Italy
Manager
Large Hotel
10

Perfect solution

General manager from 100 to 199 room Boutique in Firenze (Italy)

Verified
6 months ago
Simple booking is very smart and easy booking engine. Easy to use, very intuitive, plenty of option and the most important High conversion rate and a lot of direct rese
Country Italy
General manager
Large Hotel
10

Very satisfied! Great Conversion rate.

Hotel Owner from 25-49 room Boutique in București (Romania)

Verified
6 months ago
Simple Booking is very intuitive and easy to use, both for my reservations and sales teams who can create endless types of promotions, and packages due to the system's flexibility on the back end and also for our guests on the front end. after trying severalsoftware, SimpleBooking had by far the best conversion rate.Their customer support a...
Country Romania
Hotel Owner
Medium Hotel
10

Great booking engine for hoteliers!

General Manager from 25-49 room Luxury Hotel in Reykjavík (Iceland)

Verified
6 months ago
Simple Bookings offer great service, great support and a fast implementation! I totally recommend their product. The look is very nice and very user friendly
Country Iceland
General Manager
Medium Hotel
10

Booking Hotels made Simple!

Marketing from 200 to 499 room Resort in (Italy)

Verified
6 months ago
Simple Booking has always exceeded all my expectations. The ease with which my guests book directly on our website is extraordinary. Converto CRM tool, coupled with our powerful marketing investments, has significantly boosted our direct revenue. The Rate Match feature has proven to be a game-changer, ensuring the competitiveness of our pri...
Country Italy
Marketing
X-Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

We have several common customers in Italy and abroad using Simple Booking either as channel manager+booking engine or just as booking engine. We like the genuine care with which they built both products. We particularly appreciate the speed of sync, flexibility in rate plans creation and the abundance of channels connected for the channel manager. When it comes to the BE, we particularly like the flexibility when creating promotions, offers etc. their plenty of options in terms of payment gateways. Not to mention the excellent customer service.

Question:

What differentiates this product or service from the competition?

Answer:

An excellent and user-friendly layout for the booking engine, with powerful functionalities that enhance the attractiveness and increase the conversion rate. This leads to higher direct booking share compared to other booking engines. The channel manager as well provides much needed flexibility for revenue managers in terms of rate plans, room types set up, connectivity with third party otas that usually other cm lack.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Make sure you do A/B tests with other vendors to assess the USP of this product compared to others, in terms of value for money, return on investment, speed, customer service, increase of direct share of bookings, increase of brand reputation and revenue.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 1 recommend
Recommended by
RecommendationAvatar
Massimiliano Terzulli International Business Developer @ Franco Grasso Revenue Team
RecommendationAvatar
Rizwan Waheed Sales @ terminal24 sarl
RecommendationAvatar
Sabrina Herger Account Manager @ Bocco Group
RecommendationAvatar
Federico Crespi CEO @ Federico Crespi & Associati
RecommendationAvatar
Massimiliano Terzulli International Business Developer @ Franco Grasso Revenue Team
RecommendationAvatar
Rizwan Waheed Sales @ terminal24 sarl
RecommendationAvatar
Sabrina Herger Account Manager @ Bocco Group
RecommendationAvatar
Federico Crespi CEO @ Federico Crespi & Associati
Are you a consultant or vendor that recommends Simple Booking? Leave a recommendation

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Support

Unverified

Simple Booking has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

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HT Score

0/100

Recommended

100%

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