Optii Service

Ranked 16 (out of 47) in Staff Collaboration Tools

Staff Collaboration Tools

Optti Service optimizes all guest requests and service orders to assure consistent and timely servic...

Ratings Snapshot

Certificate of Excellence
Read 1 reviews
100%
Recommend
HTR Score icon
HT SCORE
14 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #16 out of 47 in Staff Collaboration Tools

Ease of Use
5.0/5
ROI
5.0/5
Implementation
4.5/5
Customer Support
4.5/5
Verified Customer Support

Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Luxury Hotels 1 verified reviews
    100%

Optii Service Overview

Optii Service Overview

Optii Service automates and manages all guest requests and work orders from creation to completion. This eliminate manual communication and processes that result in inconsistent outcomes and poor guest satisfaction ratings. With a simple goal in mind, all line staff and management can receive, respond, and manage all tasks remotely in real-time to boost productivity, reduce inefficiencies and pro...

About Optii Solutions View website

Founded in 2008 | Headquarters in Austin United States | 31 employees

Optii, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations solution that leverages smarter technologies such as artificia...

Other Products by Optii Solutions

1/1

Integrates with

  • Property Management Systems
Browse integrations (2 verified)

What customers love about Optii Service

Like 100% recommend

Housekeeping Manager from Luxury Hotels

* Gaining accurate room cleaning times per room type and productivity * Able to monitor when guests have checked out so we can prioritise turning the room around for an arrival * Prioritise and rush arrival rooms or gu...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

A great tool to automate processes in your internal communication, housekeeping, and service delivery. Optii collects data and provides a hotelier with a clear overview of real-time operations. Easy to use it's a perfect addition to make your teams' efforts more efficient.

by Anastassia Kravtsenko (Oaky) on April 23, 2021

Question:

What differentiates this product or service from the competition?

Answer:

The system can help your team to do their jobs efficiently with its predictive algorithm that takes into account guest and staff details and gets smarter over time. Plus, their knowledgable customer success team is always ready to help with setting the right goals and getting the most out of this to...

by Anastassia Kravtsenko (Oaky) on April 23, 2021

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Comparing to other tools in this sector Optii approaches housekeeping from a time and people management perspective so use this tool to help your team be on top of their daily tasks and work more effectively.

by Anastassia Kravtsenko (Oaky) on April 23, 2021

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Features

Task Management

4/5 features

Messaging & Collaboration

4/5 features

Escalations & Alerts

4/5 features

Reporting

4/5 features

Automation

4/5 features

Clients & references

References & testimonials

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Featured partners

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Optii Solutions doesn’t have any featured partners

Case studies

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Awards & Certifications

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Optii Solutions doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Australia

1 Verified Optii Solutions Reviews

Likelihood to Recommend
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May 02, 2020

Optii Service Review: Gaining accurate room cleaning times per room type and productivity

Housekeeping Manager from Luxury Hotels in Byron Bay (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

* Gaining accurate room cleaning times per room type and productivity * Able to monitor when guests have checked out so we can prioritise turning the room around for an arrival * Prioritise and rush arr...

What do you dislike or think could be improved?

* Traces from Opera to automatically assign to Optii (late checkouts, bed configurations, other special guest requirements) * When rooms have been rolled/held for cleaning, they do not show on the daily ...

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
4.5
arrow review On May 03, 2020 Juan P. from Optii Solutions replied:
 Thank you for your excellent review of Optii, Susan! We are happy to hear you've had a great experie... 

Pricing

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Optii Solutions hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular Optii Service Integrations

View all (2 Optii Solutions Integrations)