Connect all your employees on one platform with helpful tools to automate and monitor your maintenance operations!
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Flexkeeping - Maintenance Suite
4.8 (166 REVIEWS)
HT Score
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Flexkeeping - Maintenance Suite
Ranked 5 (out of 34) in Hotel Maintenance Software
Fix things faster, while preventing future repairs.
97% recommended by 212 hotels
Flexkeeping has 0 reviews from Portugal so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Flexkeeping’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Flexkeeping is praised as a strong hotel operations platform that streamlines housekeeping, maintenance, and front-office coordination by automating task assignment, room allocation, and work-order tracking. Reviewers say it reduces communication overhead, saves staff time, improves traceability and guest service, and integrates well with PMS tools—though reporting, dashboard customization, and a few integration/translation gaps still limit its full value.
What Types of Hotels Flexkeeping is Popular For
Size
2 | X-Small (1-9 room)
35 | Small (10-49 room)
68 | Mid-Sized (50-99 room)
120 | Large (100-499 room)
37 | X-Large (500+ room)
Country
56 | Croatia
39 | Slovenia
31 | United Kingdom
18 | Australia
14 | Germany
13 | United States
9 | Austria
8 | Serbia
6 | Sweden
6 | Norway
5 | Netherlands
5 | Denmark
5 | Spain
4 | Bulgaria
4 | Costa Rica
4 | Italy
4 | Mexico
3 | Peru
3 | Colombia
2 | Argentina
2 | Canada
2 | Belgium
2 | Brazil
1 | Czech Republic
1 | Singapore
1 | Switzerland
1 | Vietnam
1 | Netherlands Antilles
1 | Zimbabwe
1 | South Africa
1 | Belize
1 | France
1 | Panama
1 | China
1 | Iceland
1 | Kenya
1 | Hungary
Type
107 | Boutique Hotels
87 | Luxury Hotels
85 | Resorts
81 | Branded Hotels
77 | City Center Hotels
72 | Airport/Conference Hotels
63 | Bed & Breakfast & Inns
59 | Limited Service & Budget Hotels
42 | Extended Stay & Serviced Apartments
27 | Hostels
16 | RV Parks & Campgrounds
8 | Casinos
7 | Vacation Rentals & Villas
6 | Motels
Region
199 | Europe
19 | North America
18 | Oceania
15 | South America
3 | Asia Pacific
3 | Africa
2 | Central America
Category
254 | Housekeeping Software
166 | Hotel Maintenance Software
110 | Staff Collaboration Tools
25 | Concierge Software
Didn’t find what you were looking for?
What is Flexkeeping?
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Flexkeeping - Maintenance Suite is a property management system designed to optimize hotel operations by enhancing departmental communication and improving efficiency. This platform streamlines operations through features like real-time task tracking and automated scheduling, allowing hotels to allocate resources more effectively. Its user-friendly interface facilitates seamless cross-departmental communication, improving both staff coordination and guest satisfaction. Additionally, Flexkeeping provides valuable analytics for precise forecasting and cost-cutting, offering a comprehensive overview of team progress, 24/7, to ensure smooth and efficient hotel management.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Flexkeeping Reviews Analyzed: 7
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Flexkeeping Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Flexkeeping
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Flexkeeping's Provided Description:
"A suite of solutions for complex cleaning schemas. Automate scheduling, communicate instantly across departments, and have a 360° view of your team’s progress—24/7."
FAQs
Flexkeeping - Maintenance Suite Alternatives
Not sure if Flexkeeping is right for your hotel? Here are similar Hotel Maintenance Software vendors that could be a good fit for your hotel:
Capabilities
Manage all tasks digitally
Manage all tasks digitally
Create, delegate, and prioritize maintenance tasks on one digital platform. Easily attach images or videos and put issues on hold if they can’t be immediately resolved.
Flag issues faster & easier
Flag issues faster & easier
Make it easy for staff to report issues on-the-go with pre-defined labels, an AI-powered voice assistant, and auto-translation.
Real-time tracking
Real-time tracking
Monitor task progress, communication history, and inventory use as it happens.
Practice preventative maintenance
Practice preventative maintenance
Use recurring tasks and digital checklists to avoid future fixes.
Cross-team collaboration
Cross-team collaboration
Synchronise automatically with housekeeping teams, including updating rooms to “dirty” after repair. Add comments to tickets and follow up on tasks, all in one platform.
Easy outsourcing
Easy outsourcing
Coordinate work with external contractors directly from the platform.
Actionable analytics
Actionable analytics
In-depth data helps you spot trends, detect bottlenecks, avoid idle labour, and make more informed decisions.
Features
Asset Preservation
4/5 features
Inspections & Checklists
4/5 features
Messaging & Communication
4/5 features
Task Management
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
Automated Services
Hotel Maintenance Software
Make special touches scalable. Use PMS data to automate personalized guest services, from expected standards to surprise and delight moments.
Automated Cleanings
Hotel Maintenance Software
Schedule complex and dynamic cleaning patterns based on any number of guest needs.
SOPs
Hotel Maintenance Software
Create a digital library of standards for any property with images, video tutorials, and documents.
Guest Feedback Management
Hotel Maintenance Software
Address complaints immediately while guests are still in-house. Easily track your Cost of Quality (COQ). Assign feedback resolution to relevant individuals for effective management.
Q4 '26 Hotel Maintenance Software Survey Insights
Is Flexkeeping a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 4
Small
97%
(49)
hotelkit is the top alternative to Flexkeeping among small hotels on HotelTechReport. What stands out is its ability to facilitate interdepartmental communication with tools that help organize tasks and track repair orders, which significantly enhances workflow and knowledge sharing among staff.
#1
of 9
Mid-sized
91%
(188)
Actabl is the top alternative to Flexkeeping among mid-sized hotels on HotelTechReport. Hoteliers appreciate Actabl's labor management capabilities, particularly its ability to keep track of labor costs and scheduled tasks, which has led to improved teamwork and accountability on property.
#1
of 8
Large
92%
(157)
Actabl is the top alternative to Flexkeeping among large hotels on HotelTechReport. Reviewers highlight its ability to track tasks from creation to completion, improving asset visibility and reducing delays, which helps maintenance teams stay proactive. Actabl enhances interdepartmental communication, ensuring that work orders are clear and accountability is maintained across operations.
Small
97%
(49)
#1
of 4
hotelkit is the top alternative to Flexkeeping among small hotels on HotelTechReport. What stands out is its ability to facilitate interdepartmental communication with tools that help organize tasks and track repair orders, which significantly enhances workflow and knowledge sharing among staff.
Mid-sized
91%
(188)
#1
of 9
Actabl is the top alternative to Flexkeeping among mid-sized hotels on HotelTechReport. Hoteliers appreciate Actabl's labor management capabilities, particularly its ability to keep track of labor costs and scheduled tasks, which has led to improved teamwork and accountability on property.
Large
92%
(157)
#1
of 8
Actabl is the top alternative to Flexkeeping among large hotels on HotelTechReport. Reviewers highlight its ability to track tasks from creation to completion, improving asset visibility and reducing delays, which helps maintenance teams stay proactive. Actabl enhances interdepartmental communication, ensuring that work orders are clear and accountability is maintained across operations.
Rank
Hotel type
Popular alternatives
#1
of 8
Luxury Hotels
89%
(220)
Actabl is the top alternative to Flexkeeping among luxury hotels on HotelTechReport. Reviewers highlight its ability to improve communication across departments and streamline daily operations, with one stating it "handles work orders efficiently in our complex daily operational routine," making it a valuable tool for enhancing guest satisfaction and operational clarity.
#1
of 5
RV Parks & Campgrounds
94%
(17)
hotelkit is the top alternative to Flexkeeping among RV parks and campgrounds on HotelTechReport. Hoteliers highlight that hotelkit simplifies operations with features like digital checklists for daily tasks and seamless communication across teams, which enhances coordination and productivity on property.
Luxury Hotels
89%
(220)
#1
of 8
Actabl is the top alternative to Flexkeeping among luxury hotels on HotelTechReport. Reviewers highlight its ability to improve communication across departments and streamline daily operations, with one stating it "handles work orders efficiently in our complex daily operational routine," making it a valuable tool for enhancing guest satisfaction and operational clarity.
RV Parks & Campgrounds
94%
(17)
#1
of 5
hotelkit is the top alternative to Flexkeeping among RV parks and campgrounds on HotelTechReport. Hoteliers highlight that hotelkit simplifies operations with features like digital checklists for daily tasks and seamless communication across teams, which enhances coordination and productivity on property.
Rank
Region
Popular alternatives
#1
of 10
North America
90%
(339)
Actabl is the top alternative to Flexkeeping among small hotels on HotelTechReport. Hoteliers highlight Actabl's ability to track labor, response time, and work order efficiency with impressive detail, which is crucial for maintaining smooth operations and accountability across departments.
#1
of 5
Europe
95%
(334)
hotelkit is the top alternative to Flexkeeping among Europe on HotelTechReport. Hoteliers note its flexible use of checklists and templates that enhances communication and task management across departments. The ability to track job tickets and status notifications fosters proactive coordination, ensuring a smooth operational workflow within hotels.
North America
90%
(339)
#1
of 10
Actabl is the top alternative to Flexkeeping among small hotels on HotelTechReport. Hoteliers highlight Actabl's ability to track labor, response time, and work order efficiency with impressive detail, which is crucial for maintaining smooth operations and accountability across departments.
Europe
95%
(334)
#1
of 5
hotelkit is the top alternative to Flexkeeping among Europe on HotelTechReport. Hoteliers note its flexible use of checklists and templates that enhances communication and task management across departments. The ability to track job tickets and status notifications fosters proactive coordination, ensuring a smooth operational workflow within hotels.
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Flexkeeping Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Flexkeeping - Maintenance Suite is the #4 most trending product in the Hotel Maintenance Software category (out of 34) and the #87 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFlexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Flexkeeping Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
9
Seamless MEWS integration makes work easy — menu and layout need simplification
General Manager from 75-99 room Boutique in Loewenberger Land (Germany)
Verified
4 days ago
Seamless integration with MEWS makes working really very easy. The tool is clear, easy to understand, and can be used directly by the team. For us, also a great help when working with disabled people.
Germany
Germany
General Manager
Mid-Sized Hotel
10
Just great & easy to use
Director of sales and marketing from 100 to 199 room Branded Hotel in Ljubljana (Slovenia)
Verified
14 days ago
One of the best tools in the hotel industry, very user-friendly. It is easy to use and saves us a lot of time and a lot of manual work in hotel operations.
Slovenia
Slovenia
Director of sales and marketing
Large Hotel
10
all you can need
IT System Administrator from 100 to 199 room Boutique in Pula (Croatia)
Verified
14 days ago
From the beginning of 2015, we are using application in almost all facilities, since then the development of the application has only improved. Information circulates instantly with a simple insight into the situation. Easy to implement and use with good support.
Croatia
Croatia
IT System Administrator
Large Hotel
10
Easy to use with great AI translation and integrations — reporting could be better
COO from 50-74 room Boutique in London (United Kingdom)
Verified
15 days ago
Very smooth to work with, very easy to use and quick to adapt to. Love the AI functionality that staff can speak in their own language and it translates. The integrations are excellent - particularly with MARA.
United Kingdom
United Kingdom
COO
Mid-Sized Hotel
10
We've been using Flexkeeping at our hotel and it has significantly streamline our operations.
Operations Manager from 75-99 room Boutique in Sint Willibrordus (Caribbean)
Verified
15 days ago
The platform's communication tools and task management features have greatly enhanced our team's efficiency, particularly in track cleaning times, organizing housekeeping schedules and allowing for quicker response times to guest needs.
Its detailed reporting capabilities have also provided us with valuable insights into our daily operatio...
Caribbean
Caribbean
Operations Manager
Mid-Sized Hotel
10
Amazing software for hotels!
Front Office Manager from 50-74 room Bed & Breakfast & Inn in Opatija (Croatia)
Verified
15 days ago
Efficient and precise instructions for all hotel departments, reduces miscommunication and makes tasks easier to accomplish, so definitely high recommendation for users!
Croatia
Croatia
Front Office Manager
Mid-Sized Hotel
10
Flexkeeping app
Housekeeping manager from 100 to 199 room in Crikvenica (Croatia)
Verified
15 days ago
All maintenance issues are being distributed without verbal order which is good in hotel bussines and also monitoring work being done by employes on daily basis is very helpful.
Croatia
Croatia
Housekeeping manager
Large Hotel
10
Life changer
Housekeeping Manager from 50-74 room Boutique in Leatherhead (United Kingdom)
Verified
10 months ago
Flexkeeping has been a great tool for managing our housekeeping operations. It’s made day-to-day tasks much more organized and easier to track. Lost and found control has improved a lot, with better logging and follow-up.
The system works really well for maintenance tasks, decorating and painting, as well as deep cleaning and pre-arrival t...
United Kingdom
United Kingdom
Housekeeping Manager
Mid-Sized Hotel
10
Irreplaceable tool for hotel operations
IT Manager from 500+ room Bed & Breakfast & Inn in Ovoshtnik (Bulgaria)
Verified
10 months ago
In a large area hotel the communication between all the departments is of great importance. Flexkeeping is helping us deliver the best service to our guests. The traceability of everyday tasks in housekeeping and repairs in maintenance is excellent. Teamwork is a breeze with this software, all the functionality is well thought of. Support i...
Bulgaria
Bulgaria
IT Manager
X-Large Hotel
10
Amazing analytics
Ass. Style Manager from 500+ room Branded Hotel in Oslo (Norway)
Verified
10 months ago
track Analytics, very easy for housekeeping, efficiency, rooms information, send ticket, maintain reporting and good communication, easy chat, collaborate well with other departments, clean and easy to read task.
Norway
Norway
Ass. Style Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Flexkeeping is a powerful and intuitive housekeeping and operations platform that helps streamline communication between hotel departments. It makes task management easy, ensures accountability, and helps teams operate more efficiently. From real-time room status updates to maintenance tracking and staff messaging, it significantly improves day-to-day operations, saving time and reducing errors across the board.
Showing all answers to: "What does this product or service do well?"
Flexkeeping is a powerful and intuitive housekeeping and operations platform that helps streamline communication between hotel departments. It makes task management easy, ensures accountability, and helps teams operate more efficiently. From real-time room status updates to maintenance tracking and staff messaging, it significantly improves day-to-day operations, saving time and reducing errors across the board.
Flexkeeping supports hotels with bridging the gap between guest requests and operations. They can take for example upsells sold by Oaky and turn them into actionable tasks. This gives teams full visibility into responsibilities, timing, and ownership at every step so nothing slips through the cracks. Combined with automation through Mews, hotels gain a more efficient and effortless way to manage tasks across departments.
Flexkeeping keeps the operations team fully up to date by turning guest requests, like Oaky upsells, into clear tasks that won’t be overlooked. It gives staff straightforward instructions, reduces confusion, and helps ensure guests get exactly what they expect.
Flexkeeping does an excellent job automating day-to-day hotel operations across housekeeping, maintenance, and guest service. Tasks trigger instantly from live events — whether a room becomes clean, a guest requests something, or maintenance needs arise — and get routed to the right team without manual effort.
Flexkeeping unifies hotel operations with automation, best‑in‑class housekeeping, maintenance management, and staff collaboration. It streamlines room turns, routes and tracks tasks end‑to‑end, surfaces operational insights, and accelerates responses.
Question:
What differentiates this product or service from the competition?
Answer:
Flexkeeping stands out for its exceptional user experience and depth of features tailored to real-world hotel operations. It’s highly customizable, integrates well with PMS platforms, and is designed to be easy for teams to adopt quickly, even those with limited tech experience. Their team is also incredibly responsive and proactive, offering dedicated support and truly listening to hotelier feedback for ongoing improvements.
Showing all answers to: "What differentiates this product or service from the competition?"
Flexkeeping stands out for its exceptional user experience and depth of features tailored to real-world hotel operations. It’s highly customizable, integrates well with PMS platforms, and is designed to be easy for teams to adopt quickly, even those with limited tech experience. Their team is also incredibly responsive and proactive, offering dedicated support and truly listening to hotelier feedback for ongoing improvements.
Flexkeeping naturally fits into the day-to-day rhythm of hotel teams. Its workflows are straightforward, practical, and closely aligned with already existing operations. This ensures teams can get up and running quickly with minimal friction. On top of that, strong integrations (like with Oaky and Mews) enable upsells to flow directly into tasks, creating a connected and automated system.
Flexkeeping really shines in how simple it makes day-to-day hotel work. The tool feels natural for teams, so they pick it up quickly. What makes them especially strong is how well they connect with systems like Oaky and Mews. When everything talks to each other, upsells and guest requests move into the operation without anyone needing to chase things manually.
Flexkeeping stands out because it blends intelligent automation with strong team-enablement features. Its AI-supported collaboration tools help multicultural, multilingual teams communicate easily, while its forecasting, analytics, and performance dashboards give management clear visibility into operational health and profitability.
Automation-first ops with a multilingual AI assistant; industry‑first Automated Services to scale personalized workflows; one platform covering housekeeping, maintenance, collaboration and QA; strong configurability and analytics that surface cost drivers; rapid onboarding and time‑to‑value. With seamless integration to Mews products and our automated services - this makes personalization at scale possible
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Don’t underestimate the operational lift Flexkeeping can give your team. Take time during setup to fully map out your internal processes, the more thought you put into configuration, the more powerful it becomes. It’s a tool that scales with you and adapts to your needs, so be sure to involve your key team members early for the smoothest onboarding and long-term success.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Don’t underestimate the operational lift Flexkeeping can give your team. Take time during setup to fully map out your internal processes, the more thought you put into configuration, the more powerful it becomes. It’s a tool that scales with you and adapts to your needs, so be sure to involve your key team members early for the smoothest onboarding and long-term success.
If you are looking to streamline your operations and ensure that guest requests and upsells are handled effortlessly. Flexkeeping is a solid choice for hotels that want to deliver a more seamless experience for both staff and guests.
Go with Flexkeeping if you want your team to stay aligned and tasks to be handled reliably. It’s a great choice for hotels that want smoother operations and happier guests without adding extra work for staff.
To get the most out of Flexkeeping, lean into its automation from day one. The platform is strongest when it’s configured to mirror your real processes, allowing its intelligent routing and performance insights to work at full capacity. Once set up, you’ll see smoother team coordination, fewer missed tasks, and a clearer view of where your hotel can gain efficiency and profitability.
Run a focused 30‑day pilot: translate your existing SOPs into workflows and checklists, set 2–3 clear KPIs (e.g., room turnaround time, first‑time‑fix rate, response SLAs), and iterate weekly with supervisors and maintenance.
+ 14
recommend
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Flexkeeping Integrations
Find Great Pairing Apps
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| Company | Functionality | |
|---|---|---|
Canary Technologies
96% recommended by 2688 hotels |
Upselling Software
|
|
Cloudbeds
91% recommended by 1942 hotels |
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+3 more |
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Mews
92% recommended by 1061 hotels |
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This integration hasn’t been verified by Flexkeeping yet.
Duve
94% recommended by 723 hotels |
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RoomRaccoon
96% recommended by 573 hotels |
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RMS
86% recommended by 407 hotels |
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MARA Solutions
97% recommended by 388 hotels |
Reputation Management
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This integration hasn’t been verified by Flexkeeping yet.
Guestnet
95% recommended by 184 hotels |
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Planet
78% recommended by 131 hotels |
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Shiji Group
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Support
Verified Support
Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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Verified
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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