Booking calendar: The #1 feature of spa software is the booking calendar, which holds all of your appointments in one interface.
Online booking widget: This feature allows clients to book their own appointments on your website, and the appointments automatically synchronize with your booking calendar.
Payment processor: Take deposits and payments (for services and retail!) without having to switch screens.
Client database: Securely store all of the essential details about your clients, from their date of birth and preferred treatment provider to their home address and phone number.
CRM tools: Customer relationship management is seamless when the same system can send text messages or emails about upcoming appointments, sales, events, and holidays.
Staff management: Set schedules, system permissions, and payroll for your team while maintaining confidentiality.
PMS integrations: If your spa sits within a hotel or resort, your clients might want to put their massages on their hotel bill, and an integration with the hotel’s property management system will enable you to access their hotel folio.
Mobile version: You and your staff aren’t always sitting behind the computer at the front desk, so a mobile-friendly version of your spa management software is crucial for running your business from anywhere.