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10 Best Business Intelligence Software for Hotels in 2025
Jordan Hollander
CEO @ Hotel Tech Report
Jordan is the co-founder of Hotel Tech Report, the hotel industry's app store where millions of professionals discover tech tools to transform their businesses. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MWT Hospitality and an equity analyst at Wells Capital Management. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was a Zell Global Entrepreneurship Scholar and a Pritzker Group Venture Fellow.
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159
articles contributed
70
PRODUCTS REVIEWED
2133
HOTELIERS SURVEYED
We’ve surveyed 2133 hoteliers across more than 104 countries to understand which are the best Business Intelligence vendors, along with everything you need to know in order to buy the right Business Intelligence for your hotel (including our 2025 Business Intelligence Guide). We also aggregate key decision criteria data including integration availability, partner ecosystem, expert recommendations and more (learn more about HTR’s ranking methodology).
FREE TOOL
Let us find the right Business Intelligence Software for you
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
In-Depth Guide
What is Business Intelligence Software (in Hospitality)
Business Intelligence tools are designed exclusively for analysis; to provide fast and widespread access to accurate information and insight. Through dashboards, reports and analytics. users can explore their business – both historical performance and future activity. BI automates reporting, turning report producers into information consumers who can in turn analyze and apply their findings to influence business results. Business Intelligence is about gathering data from a variety of sources and then utilizing technology to serve information to decision-makers in ways that help them to understand where opportunities exist within their business.
Throughout the hotel industry, we suffer from a lack of critical, timely information on the most fundamental aspects of our business. We attempt to address this deficiency through manual reporting; printing reports from operational systems, keying numbers into spreadsheets and emailing files daily. This turns some of the industry’s brightest minds into simple report producers. BI automates, accelerates and enhances reporting, turning these report producers into information consumers who can analyze and apply their findings to take advantage of business opportunities while they still exist.
Finding the right Business Intelligence solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support.
This guide is designed to help you identify the best Business Intelligence vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more.
(including our 2025 Business Intelligence Guide)
Business Intelligence Software Vendor Shortlist
Choosing the right Business Intelligence for your hotel depends on several variables some of which come down to personal preference but most of which come down to the characteristics of your property. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? Below are HTR’s defined key personas based on common property characteristics that typically indicate similar product choices.
Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.
Hotel Business Intelligence Software Recommendations
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Add your Property Management System to personalize the results to recommend products that integrate with your hotel’s PMS.
- AbodeBooking
- ACI Hotel
- Acigrup PMS
- Acomos
- Agilysys PMS
- AidaX
- Aiosell - Property Management System
- Alacer
- Amadeus Property Management
- AmicHotel
- Anand
- Apaleo Open PMS
- Apex PMS
- Aptual Commerce Oy
- Arion
- ASA Hotel Software
- Ascon
- ASI PMS
- Assa Abloy
- ASTERIO (by Septeo Hospitality)
- Astrea IT Services
- Athena
- Atrium
- Autoclerk (PMS)
- AvaiBook
- Avalon
- AXIS
- Ayenda
- Backing the packers
- Backpacker Panda Holidays
- Bamboo Hotel
- Bay Lakes Information Systems
- BedBricks
- Beddzle
- Bellebnb
- BeMyGuest CRS
- Benson PMS
- BEX PMS
- BIT SmartSoft
- BnB Manager
- Bnovo PMS
- BOCS GROUP OF COMPANIES
- Bokun
- Bona Technologies
- Bookex
- Booking Automation
- Booking Engine CRS
- Booking Ninjas
- Bookinglayer
- bookingplanner by stardekk
- BookingSync
- Bookster
- Bookzo
- Cambridge PMS
- Campgest
- CASABLANCA hotelsoftware (PMS)
- Caspeco PMS
- Casy
- CDSoft Vertriebs GmbH
- ChoiceADVANTAGE
- Ciaobooking
- CiHMS
- Ciirus
- Citadel
- Clarity Hospitality Software
- Clock Hospitality Cloud
- Cloudbeds PMS
- CMS Hospitality (GuestCentrix)
- Comanche PMS
- ComSyS Software
- Counter
- Desbravador
- Dhynet
- Digicard Systems
- dihotel
- Diventa PMS
- Dothotel
- E4jConnect/VikBooking - Property Management System
- easyGuestmanagement GmbH
- Elina PMS
- Elite Front Office
- EMMA
- Engisoft
- epitome PMS (by HIS-MSC)
- Eptera PMS
- Erbon PMS
- Ericsoft
- eviivo Suite™ PMS
- Execu-tech PMS
- eZee FrontDesk
- FairCloud PMS
- Felix
- FifthKeys
- Flatswire
- Flyhotel
- fnsRooms
- FOSSE
- FoxHis
- freetobook
- Front Office Cloud
- Front2Go
- Frontdesk Anywhere
- Gearco - True Extended Stay
- GlobRes
- GMS
- GMS Hotel Felix
- GODO
- GoldenUp
- GP Dati Scrigno (by Zucchetti)
- Guest Tracker PMS
- Guestline (Rezlynx PMS)
- GuestPoint PMS
- GuestPro
- Hestia PMS
- High Level Software
- Hilton OnQ
- Hogatex PMS
- HOIST GROUP - HotSoft
- Hop PMS
- HoresPlus
- Hospitality Software
- Hospitality Technology International
- Host Hotel Systems
- Host PMS
- Hostify
- Hosware FRO
- Hotel management system
- Hotel Software
- Hotel.care
- Hotel.Profi
- HOTELCUBE PMS
- Hotelgest
- Hotelizer PMS
- HotelKey PMS
- Hotellinx
- Hotello PMS (Acquired by Mews)
- Hotelogix
- HotelTime PMS
- HotelXP
- Hotix PMS
- HS/3 (acq Mews)
- HUGO
- Hune Door Lock
- ibelsa.rooms
- ICG Fronthotel
- IDB PMS
- Inaxel
- Indra TMS
- Infor HMS
- Innfinity
- InnGenius
- innRoad
- InovGuest
- iPro Software
- Isidoro
- ISTES
- isystems
- Jonas Chorum
- Kross Booking
- KrossBooking
- kwentra
- Lean Hotel System
- Lightspeed Galaxy
- LiveRez
- LMPM
- Lobbi Hotel Software
- Lodgable
- Lodgical Solution
- Lodging System
- Lodgit Desk Hotelsoftware
- Logiciel Chloe
- Logus by Libra Hospitality
- Logus PMS by Libra Hospitality
- lucid
- Maestro PMS (Northwind)
- Masteryield
- Maxial
- Medialog
- Mefisto
- Merlin Software for HOA Resorts
- Mews PMS
- MillenniumSoft
- MiniHotel
- Mister Booking
- Misterbooking (PMS)
- MIWA Lock Co.
- Molo Marina Management
- My vr
- my-bookings
- myCloud Hospitality PMS
- ncm Rezeptionsassistent
- Nehops
- NewBook (PMS)
- Newway
- Nitesoft PMS
- NiteVision by MSI
- Noovy PMS
- Oasis PMS
- Occupancy Plus
- Octorate (Easy Planning)
- OnRes PMS
- OpenHotel PMS
- Opera
- Optima PMS
- Oracle OPERA PMS
- OTA Sync
- Otelia
- Passepartout
- Passpartout
- Persefone
- protel PMS
- PMS by HotelRunner
- PMS hotelizer
- PMS Link
- Pod.Camp
- Portfolio HMS
- Power Pro Hotel Solution
- Preno
- Previo
- Prologic First
- Prostay
- protel PMS (by Planet)
- PT. Supranusa Sindata
- PYLON Hybrid
- Pyxis
- Quohotel PMS
- RDPWin
- reconline AG
- Redforts
- Rentlio
- ResHarmonics
- Resly PMS
- ResNexus PMS
- Resort Data
- Rezcontrol PMS (by Avon Data)
- Rezovation
- Rhapsody
- RIO
- RMS
- RNS
- Roombler
- RoomBoss PMS
- RoomKey PMS
- roommaster PMS
- RoomRaccoon PMS
- RoomRack
- Roomsy
- Scidoo
- Seekda PMS
- Selfie
- Semper
- Sentec PMS / POS / Finance
- Shalom PMS
- Shiji Daylight PMS
- Siesta extranet
- Sigh Ulyses
- Sign Request
- SIHOT
- Simplelinkup
- Sirvoy
- SkyTouch Technology
- Skyware Systems
- Slope
- SMS Host
- Softstar
- Spectra PMS
- Springer Miller
- Stayntouch
- Suite 8: CSV
- Suitech Cloud
- SuperControl
- SynXis Property Hub (by Sabre)
- sysdat
- Tesipro
- Thais-Soft
- The Alpha
- Theova UHS
- ThinkReservations PMS
- Timon Hotel
- TK System
- TMS (by Minsait)
- Tokeet
- Topsys
- Travel Tripper
- Uplisting
- V12.Net
- VHP Sindata
- VIPS PMS
- Visual Hotel
- Vreasy
- WavePM
- WebBookingPro PMS
- WebRezPro
- Welcome PMS
- Welcome Systems
- WINCLOUD
- Winhotel
- WinksHotel
- Winner PMS (acquired by Mews)
- Xenion
- Xenus
- xenus hotelsoftware
- Yohobeds
- Zak
- Zavia ERP
- ZEUS
- ZHARA
- Zimmersoftware
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Sort by
- Featured Fit: The default sort first shows vendors who are actively looking to connect with hotels in your region and then secondarily by Premium Members and HT Score.
- Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
- Popularity: Sorts listings by number of user reviews and reported installs, most to least.
Lighthouse
4.7 (574 reviews)
100 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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2025 WINNER
Hoteliers voted Lighthouse as the #1 Business Intelligence provider in the 2025 HotelTechAwards
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Monitor, optimize, and report on your performance with the industry's leading business intelligence solution
This product is trending
This vendor's trending score is rising, Lighthouse (Business Intelligence) is the #2 most trending product in the Business Intelligence category (out of 70) and the #48 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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Duetto
4.6 (207 reviews)
95 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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2025 FINALIST
Hoteliers voted Duetto as the #2 Business Intelligence provider in the 2025 HotelTechAwards
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Forecast, track and exceed revenue expectations
This product is trending
This vendor's trending score is rising, Scoreboard by Duetto is the #1 most trending product in the Business Intelligence category (out of 70) and the #36 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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The Hotels Network
4.8 (166 reviews)
91 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Competitive intelligence. Smarter decisions.
Juyo Analytics
4.6 (34 reviews)
68 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Juyo Analytics helps you increase profits by understanding your business better and targeting more profitable guests.
Amadeus
4.4 (34 reviews)
29 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Improve Your Pricing Decisions with Forward-Looking Occupancy and Rate Data In One Platform
Cendyn
4.2 (18 reviews)
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Scale your business by transforming your data into actionable business intelligence
Otelier
4.4 (11 reviews)
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Transform data into actionable insights
FLYR Hospitality
Unified, Real-Time Analytics for Smarter Decisions
Aptech
4.4 (21 reviews)
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hospitality Business Intelligence - Business Decisions Your Way!
M3
4.4 (240 reviews)
94 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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M3 Insight – Business Intelligence plus Budgeting & Forecasting designed specifically for hospitality.
This product is trending
This vendor's trending score is rising, M3 (Insight) is the #3 most trending product in the Business Intelligence category (out of 70) and the #105 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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BENEFITS
How can business intelligence solutions improve profitability and efficiency?
The benefits of BI software in hospitality are numerous.
- Increase Occupancy %: Using advanced Pace metrics, users can see areas of opportunity or concern well in advance and take action to optimize their hotel’s occupancy.
- Boost ADR: Analyzing production across market segments, booking channels and source markets, users will be able to see their most and least profitable business, and adjust accordingly.
- Grow TRevPAR: By analyzing the segments with the highest total net spend and determining when & where those guests are being displaced, users can optimize their mix to generate higher revenues across departments.
FEATURES
What are the most important features of business intelligence software?
- Cloud Infrastructure: Ease of access to BI across devices. No expensive, lengthy implementation or physical on-site installation.
- Depth of Information: Ability to not only view statistics/figures, but to dive deeper into the data and understand what’s impacting those results.
- Data Management: Ability to manage & clean data to maintain data & reporting quality and accuracy.
- Forecast & Budget Support: Forecasting/Budgeting at the most granular level allows hotels to measure their performance on an ongoing basis to achieve their goals.
- Enterprise Level Reporting: Allowing users to view performance of multiple hotels using unified standards makes for easier reporting at an area or portfolio level.
PRICING
What is the typical pricing for business intelligence solutions?
BI Tool pricing typically includes an initial setup fee as well as an ongoing monthly subscription cost. The monthly cost can be dependent on the number of rooms/hotels using the tool and the tool may be offered at different price points with differing levels of features & complexity.
Vendors start as low as $2 and as high as $10/room per month, this range would offer the most basic BI solutions and reporting without predictive or self-service features.Hotels that are taking their first steps into BI would benefit from starting off with this kind of low cost solution.
Vendors in the high end of this range would offer the full range of predictive and self-service features available, as well as additional integrations with external sources. Hotels that are familiar with BI and looking to expand their capabilities and depth of knowledge would benefit the most from this type of solution.
IMPLEMENTATION
How long does it usually take for a hotel to implement new business intelligence software?
1 to 2 weeks per hotel. No downtime required. Simple, quick setup process. Live and on-demand user training available. Depending on whether or not the hotel(s) have existing standardized hierarchies (market segments, channels, room classes) and IT resources (including other vendors) do not delay.
FAQs
Hoteliers Also Ask
The five stages of business intelligence in the hospitality industry are essential for hoteliers looking to leverage business intelligence solutions to enhance hotel performance and profitability. These stages ensure that hotel business intelligence solutions provide actionable insights and support data-driven decision-making.
1. Data Collection & Integration
The first stage involves gathering hotel data from multiple sources, such as PMS, POS, OTAs, channel manager, and rate shopping tools. Effective data management ensures that relevant data sets are centralized, eliminating reliance on spreadsheets and manual Excel reports. Hotel business intelligence software integrates data to create a unified view of hotel operations.
2. Data Processing & Analysis
Once data is collected, business intelligence tools process historical data, real-time data, and market trends to generate valuable metrics such as occupancy, ADR (average daily rate), RevPAR, and total revenue. Advanced BI solutions help streamline data analysis, transforming raw data into visualization and dashboards for easy interpretation.
3. Performance Monitoring & Benchmarking
In this stage, hotel management teams use BI tools to track KPIs and compare hotel performance against competitors through benchmarking. Dashboards provide real-time updates on business performance, helping hoteliers monitor their marketing campaigns, dynamic pricing, and pricing strategies to optimize profitability.
4. Forecasting & Strategic Decision-Making
Using demand forecasting, business intelligence solutions help hoteliers make informed decisions about budgeting, revenue management, and market trends. A well-implemented revenue management system (RMS) leverages real-time data to improve pricing strategies and increase operational efficiency.
5. Optimization & Actionable Insights
The final stage focuses on using business intelligence solutions to optimize hotel operations, enhance guest experiences, and drive better business decisions. By leveraging business intelligence tools, hotels can maximize revenue management, improve strategic decisions, and enhance property management system (PMS) functionality for better decisions.
Through these five stages, hotel business intelligence solutions enable hoteliers to transition from relying on spreadsheets to utilizing advanced BI solutions that empower data-driven decisions and drive long-term profitability.
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