CODE2ORDER

Ranked 7 (out of 50) in Contactless Check-in

Contactless Check-in

Digital solutions for the guest journey (Self check-in service and more)

Ratings Snapshot

Certificate of Excellence
Read 19 reviews
96%
Recommend
HTR Score icon
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #7 out of 50 in Contactless Check-in

Ease of Use
4.7/5
ROI
4.9/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

CODE2ORDER’s customer support processes haven’t yet been verified by Hotel Tech Report.

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CODE2ORDER Overview

Top Alternative: EasyWay Online Checkin

CODE2ORDER Overview

CODE2ORDER offers solutions for an entire digital guest journey. Online self check-in & -out Online registration form Self check-in kiosk license Mobile key / door opening via web app (in collaboration with locking systems) Guest messaging (guest email management) Hotel information and service web app (digital guest directory) All solutions work with the progressive web app technology, which en...

About CODE2ORDER

Founded in 2015 | Headquarters in Stuttgart Germany | 18 employees

CODE2ORDER digitizes the guest journey in hotels. The hotel tech company focuses on a holistic approach with digital solutions for check-in & -out, mobile door ...

Integrates with

  • Channel Managers
  • Mobile Key & Keyless Entry
  • Hotel CRM & Email Marketing
Browse integrations (21 verified)

Pros & Cons

Like 96% recommend

Chef from Other

The application of Code2Order is constantly being further developed and adapted to the necessary conditions, in particular due to the Corona rules. With this solution you are always technically up to date.

Rooms Division Manager from Limited Service

- no more typing of the registration form into the PMS - payments are booked automatically into the PMS - more time for the guest

Assistant Manager from Bed & Breakfast

Code2Order offers us a fantastic product with a web based app, self check in & contacless door opening. Even boomers can handle it:) Our guests love it. Support & Developement is also great Best Marc

Director of Sales & Marketing from City Center

- Payment process with credit card on terminal - Deeper connection with better transfer om informations to our PMS Ibelsa like Rate Discription and Details

Chef from Other

As already described, the application is constantly being developed and is always up to date. Keep it up.

Management from Other

As far as I can see it everything is perfect right now - but the team of Code2Order is continuesly developing new features every month - like the Corona function - to improve a perfect tool even further.

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Expert Q&A and Partner Recommendations

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CODE2ORDER hasn’t been recommended by any experts or partners yet

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GETTING STARTED

Download the 2021 Contactless Check-in buyer’s guide

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Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk
  • Payment Provider Integration
  • Door Lock Integration

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • Europe
VERIFIED MARKETS
  • Germany
  • Switzerland

19 Verified CODE2ORDER Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 56% below the category average..

October 21, 2021

CODE2ORDER Review: Very good!

Leiter Logement/ Front office und Administration from Serviced Apartment in Laax (Switzerland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

We have the contactless check-out including payment. That works very good. The guests receive an email on the check-out day (in the morning at 5am) and can check the invoice, pay and check-out.

What do you dislike or think could be improved?

The guest does not receive an invoice by email. The rest works very smooth at the moment. Thanks a lot!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 15, 2021

CODE2ORDER Review: Innovative, progressive and the benchmark for the guest journey

Director of Sales & Marketing from City Center in München (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Complete digital registration. No more typing of registration forms into our PMS. - Complete self check in and check out with payment solution - Payments are automaticly booked in our PMS - Perfect S...

What do you dislike or think could be improved?

- Payment process with credit card on terminal - Deeper connection with better transfer om informations to our PMS Ibelsa like Rate Discription and Details

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 14, 2021

CODE2ORDER Review: Amazingly simple!

Management from Other in Lutherstadt Eisleben (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The automation with PMS APALEO is amazingly quick and stable - the guest simply checks in and we have all data we need - without any typing or printing :)

What do you dislike or think could be improved?

As far as I can see it everything is perfect right now - but the team of Code2Order is continuesly developing new features every month - like the Corona function - to improve a perfect tool even further.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 14, 2021

CODE2ORDER Review: Absolutely innovative and thinks about the entire guest journey

Rooms Division Manager from Limited Service in Stuttgart (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- no more typing of the registration form into the PMS - payments are booked automatically into the PMS - more time for the guest

What do you dislike or think could be improved?

- enable different settings between a check-in on site via a tablet or via the guest's own device - reduce loading times during the payment process

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

October 13, 2021

CODE2ORDER Review: Contactless Check-In

Assistant Manager from Bed & Breakfast in Plochingen (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Code2Order offers us a fantastic product with a web based app, self check in & contacless door opening. Even boomers can handle it:) Our guests love it. Support & Developement is also great Bes...

What do you dislike or think could be improved?

I have to write something here, otherwise I cant post my review:) I am excited & looking forward for new features/updates...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 13, 2021

CODE2ORDER Review: A couple of things to do…

CEO from Serviced Apartment in Baesweiler (Germany)

Recommend 6/10
Full blue star
Full blue star
Full blue star
Empty blue star
Empty blue star

What do you like most?

The menu is very easy to use… The design is great. Also the guest journey is beautiful and practical. THX

What do you dislike or think could be improved?

The payment process is not good. It‘s realy necessary to make payments with credit card at the terminal possible. A lot of people don‘t use / don‘t know the SecureCode process. Also the check-in sh...

Customer Support
3
Ease of Use
3
Value for money
4
Implementation
4

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month

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Popular CODE2ORDER Integrations

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