Hoteza Web App
5.0 (21 REVIEWS)
HT Score
unranked
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Hoteza Web App
Unranked in Hotel Guest Apps
Interactive & easy-to-use web application for easier communication, entertainment & personalized guest experience
99% recommended by 31 hotels
Peninsula, MGM, Langham & 28 others
Hoteza has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Hoteza Web App is the #6 most trending product in the Hotel Guest Apps category (out of 79) and the #368 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHoteza’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Hoteza Web App
Founded in 2013 | Headquarters in Larnaca (Cyprus) | 50 employees
Hoteza App is an interactive mobile or web application aiming to provide an exceptional guest experience, giving the guests an opportunity to inform and communicate with their guests through their own device. Two options have been developed: one made as a native app for iOS and Android users, and web-based application that does not require any download. Both versions are managed through a cloud-based CMS system and give a wide variety of functions, modules and options for the hotels. Hotels can allow guests to order food, explore the hotel history and services through their own device, regardless of their location. It allows for a rich, interactive experience that will digitalise the hotel and create a well-rounded, seamless experience through connectivity. Guests can order through simple QR scans, control their in-room TV and smart room system, place payments directly and the hotel can minimise the use for printed materials while gaining a powerful marketing tool fully compliant with the visual identity guidelines.
Capabilities
No download required
No download required
Hoteza Web App does not require any installation or download, and can be used from guests smartphone, tablet or laptop device.
Web payments
Web payments
Apple Pay, Google Pay, credit card, cash, guest account. Guests can now pay through the Web Application, using one of the options offered, for a quick and easy use.
Fully contactless
Fully contactless
Web App complies with all health standards and safety requirements. It makes the communication more secure, by allowing less face-to-face contact.
Interactive services menu
Interactive services menu
Hotel services, in-room dining, book SPA treatments and restaurants, room control — everything is available to guests right at their fingertips
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Available Add-ons & Modules
Hoteza Check-in
Contactless Check-in
Hoteza Mobile Check-in will make the check-in process faster and smarter for your guests, additionally increasing your revenue by offering amenities at the right time and the right place!
Pricing
Pricing Available By Request
Hoteza has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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References
"Since 1925, the Esplanade Zagreb Hotel has been renowned for its innovation in hospitality. We continue to build on this tradition with our partners from Hoteza. Our vision combines with their knowledge in order to create high-tech services tailored to our guests’ needs."
Ivica Max Krizmanić
General Manager @
Esplanade Zagreb Hotel
Featured Customers
Hoteza doesn’t have any featured customers available
Popularity by Segment
Size
6 | Small (10-24 room)
5 | Medium (25-74 room)
10 | Large (75-199 room)
8 | X-Large (200+ room)
Country
9 | Croatia
4 | Russian Federation
4 | Slovenia
3 | Cyprus
2 | Montenegro
2 | Kazakhstan
2 | Uzbekistan
1 | Kyrgyzstan
1 | Netherlands
1 | Greece
Type
10 | Boutiques
10 | Luxury Hotels
4 | Resorts
3 | Branded Hotels
3 | City Center Hotels
1 | Bed & Breakfast & Inns
1 | Airport/Conference Hotels
1 | Extended Stay & Serviced Apartments
1 | Hostels
1 | RV Parks & Campgrounds
Region
24 | Europe
5 | Asia Pacific
Category
24 | Hospitality TV
21 | Hotel Guest Apps
6 | In-Room Hotel Tablets
5 | Hospitality Wi-Fi Solutions
More Products by Hoteza
Hotelier Rating
10
Unique and powerful tool to reach our customers. It makes communication with costumers better and give opportunity to sell more.
Head of Marketing from 200 to 499 room City Center Hotel in ALMATY (Kazakhstan)
Verified
1 months ago
With the use of the system the amount of In-Room Dining orders has increased. We are happy that our SPA massages have become more popular among our guests as they are now available on guest apps with a full description and amazing photos.
Kazakhstan
Kazakhstan
Head of Marketing
X-Large Hotel
10
Great experience with Hoteza.
IT Manager from 50-74 room Boutique in Leeuwarden (Netherlands)
Verified
2 months ago
With Hoteza, we were able to improve the stay and experience of our guests by offering services unique to our town. In great communication with Hoteza and their remote help during the pandemic, we added Hoteza to our rooms on TV, hotpad, and mobile app. Moreover, we implemented a hotsign solution that serves as a great tool for us to commun...
Netherlands
Netherlands
IT Manager
Medium Hotel
10
Hoteza-The best hotel television on the world!
General Manager from 10 to 24 room Boutique in Budva (Montenegro)
Verified
2 months ago
Hoteza software is an absolute must-have that gives a hotel of a high category, such as ours, a special dimension. The first encounter with our services starts from Hoteza where everything is presented in one place and an extremely friendly user interface for the guest. In addition, it is very easy for us users to handle and add new content...
Montenegro
Montenegro
General Manager
Small Hotel
10
A good tool for a hotelier
Director of Rooms from 200 to 499 room Branded Hotel in Sankt-Peterburg (Russian Federation)
Verified
3 months ago
Accessible and intuitive interface, convenient account, fast and polite technical support, increases F&B sales, it has integration with opera and micros.
Russian Federation
Russian Federation
Director of Rooms
X-Large Hotel
10
Unique experience with Hoteza at Silk Road Samarkand
PA of cluster IT Director from 500+ room Hostel in Samarqand (Uzbekistan)
Verified
3 months ago
I like that guests can easily install the application after successfull authorization in the internet by scanning the QR code at the reception desk. The guys from the technical support are very polite and react immediately to all the questions.
Uzbekistan
Uzbekistan
PA of cluster IT Director
X-Large Hotel
10
Amazing experience and opportunities to grow your business.
Administrator from 100 to 199 room Luxury Hotel in Street (Cyprus)
Verified
3 months ago
Using Hoteza at the hotel the guests have the opportunity to explore all of our facilities through their phone or the TV. Also it gives the opportunity to have a direct communication with the guests by simply sending a message.
Cyprus
Cyprus
Administrator
Large Hotel
10
Courtesy of the staff and professionalism
Marketing agent from 100 to 199 room Luxury Hotel in Split (Croatia)
Verified
3 months ago
An extremely nice experience, Sanja and Ante were at our service from the very beginning for help and advice. They tried to explain to us even the smallest details and were always available for any kind of help and suggestion.
Croatia
Croatia
Marketing agent
Large Hotel
10
Hoteza review for Hotel Park
MICE coordinator from 50-74 room Luxury Hotel in Split (Croatia)
Verified
4 months ago
Hoteza offers several advantages that revolutionize the way we interact with software and content. Firstly, it significantly reduces the time needed to access information or perform tasks, enhancing overall efficiency and productivity. Secondly, by digitizing processes, it greatly diminishes paper waste, contributing to a more sustainable e...
Croatia
Croatia
MICE coordinator
Medium Hotel
10
Successful cooperation with Hoteza on implementing the app for a unique property in Dubrovnik
Marketing Manager from 10 to 24 room Luxury Hotel in Dubrovnik (Croatia)
Verified
5 months ago
We opened a newly restored 16th c. summer residence in Dubrovnik, Croatia. Due to the property’s size and uniqueness of the offer, we had to ensure that our guests can reach our employees at any time, at the earliest convenience. Hoteza app was the right solution for it, enabling our guests to reach us easily and our employees to respond qu...
Croatia
Croatia
Marketing Manager
Small Hotel
10
Powerful Tool for Hotel Marketing and Promotional Success
IT Manager from 100 to 199 room Bed & Breakfast & Inn in (Slovenia)
Verified
5 months ago
One of the key aspects that sets this television apart is its exceptional performance. The advanced technology behind Hoteza Hospitality TV guarantees a seamless viewing experience, free from any glitches or interruptions, allowing guests to truly relax and enjoy their favorite programs or movies. The wide range of content available on our...
Slovenia
Slovenia
IT Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Hoteza hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsPosts
Hoteza
2 months ago
Hoteza and Peninsula Hotels Redefine the Guest Journey with a Custom-Made In-Room Tablet Solution
Hoteza
2 months ago
Sun Gardens Dubrovnik Elevates Guest Experience with Hoteza's Cutting-Edge Hospitality TV Solution
Hoteza
4 months ago
Hoteza AI: Unleash the Power of AI for Captivating, Tailored Experiences
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Support
Unverified
Hoteza has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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