Bookassist

4.7 (444 REVIEWS)

HTR Score icon
HT Score  
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Direct booking technology, web design, digital marketing, meta search, distribution strategy

What is Bookassist?

Founded in 1999 | Headquarters in Ireland | 106 employees
Bookassist is a comprehensive hotel booking and revenue management platform designed to increase direct bookings and enhance profitability for hotels. Its intuitive and adaptable booking engine offers dynamic rate adjustments and supports multiple platforms and languages, ensuring a seamless booking experience for diverse audiences. Bookassist provides robust analytics and reporting tools that empower hoteliers to optimize their marketing strategies and make informed decisions. Additionally, the platform easily integrates with promotional tools, making it simple to manage campaigns and boost visibility. While some users note areas for improvement in backend intuitiveness and feature implementation speed, the overall feedback underscores its effectiveness in driving direct sales and enhancing customer experiences. Perfect for independent hotels and smaller chains, Bookassist enables hoteliers to manage their entire online digital strategy, reduce costs, and increase profit per booking.

Bookassist Alternatives

Not sure if Bookassist is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:

  1. 1. Cloudbeds — Best for offering multilingual booking options to attract global travelers
  2. 2. Amadeus — Best for integrating with existing hotel systems effortlessly
  3. 3. SiteMinder — Best for managing multiple booking channels effortlessly
  4. 4. Seekda — Best for managing reservations and availability with ease and precision.
  5. 5. Neobookings — Best for managing real-time bookings with dynamic pricing and customization.
  6. 6. Profitroom — Best for capturing more bookings with tailored promotions
  7. 7. SHR Group — Best for boosting your revenue with smart upselling
  8. 8. Yanolja — Best for managing multi-property bookings effortlessly
  9. 9. Net Affinity — Best for driving more revenue through intelligent upselling
  10. 10. Paraty Tech — Best for boosting your hotel's online visibility

Capabilities

profile-empty-state.svg

Bookassist doesn’t have any benefits or use cases available

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Bookassist Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Bookassist is the #24 most trending product in the Booking Engine category (out of 139) and the #581 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Bookassist has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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85 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Bookassist Pricing

Pricing Available By Request

Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

15 | X-Small (1-9 room)

49 | Small (10-24 room)

161 | Medium (25-74 room)

166 | Large (75-199 room)

76 | X-Large (200+ room)

Country

107 | Czech Republic

71 | Spain

69 | Ireland

63 | Italy

48 | Poland

31 | Austria

23 | France

7 | Germany

5 | United Kingdom

4 | Canada

4 | United States of America

4 | Argentina

4 | Mexico

4 | Australia

3 | Portugal

3 | United Arab Emirates

3 | Liberia

3 | Slovakia

2 | Croatia

1 | Colombia

1 | Chile

1 | India

1 | Russian Federation

1 | Egypt

1 | Vietnam

1 | Monaco

1 | Estonia

1 | Uruguay

Type

193 | Boutiques

182 | City Center Hotels

152 | Bed & Breakfast & Inns

150 | Luxury Hotels

103 | Branded Hotels

96 | Airport/Conference Hotels

95 | Limited Service & Budget Hotels

83 | Resorts

58 | Extended Stay & Serviced Apartments

20 | Vacation Rentals & Villas

14 | Casinos

14 | Hostels

8 | Motels

7 | RV Parks & Campgrounds

Region

435 | Europe

12 | North America

7 | South America

4 | Oceania

4 | Middle East

3 | Africa

2 | Asia Pacific

Category

444 | Booking Engine

248 | Digital Marketing Agencies

217 | Website Design

205 | Hotel Metasearch Management Software

Bookassist Reviews

Hotelier Rating

Excellent
407
Very Good
56
Average
13
Poor
5
Terrible
0

Property Size

  • X-Small (15)
  • Small (49)
  • Medium (161)
  • Large (166)
  • X-Large (76)

Country

  • Czech Republic
    Czech Republic
    (107)
  • Spain
    Spain
    (71)
  • Ireland
    Ireland
    (69)
  • Italy
    Italy
    (63)
  • Poland
    Poland
    (48)
  • Austria
    Austria
    (31)
  • France
    France
    (23)
  • Germany
    Germany
    (7)
  • United Kingdom
    United Kingdom
    (5)
  • Canada
    Canada
    (4)
  • United States of America
    United States of America
    (4)
  • Argentina
    Argentina
    (4)
  • Mexico
    Mexico
    (4)
  • Australia
    Australia
    (4)
  • Portugal
    Portugal
    (3)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • Liberia
    Liberia
    (3)
  • Slovakia
    Slovakia
    (3)
  • Croatia
    Croatia
    (2)
  • Colombia
    Colombia
    (1)
  • Chile
    Chile
    (1)
  • India
    India
    (1)
  • Russian Federation
    Russian Federation
    (1)
  • Egypt
    Egypt
    (1)
  • Vietnam
    Vietnam
    (1)
  • Monaco
    Monaco
    (1)
  • Estonia
    Estonia
    (1)
  • Uruguay
    Uruguay
    (1)

Region

  • North America
    North America
    (12)
  • Europe
    Europe
    (435)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (4)
  • Middle East
    Middle East
    (4)
  • South America
    South America
    (7)
  • Africa
    Africa
    (3)

Hoteliers say

NEW AI Review summary

Hoteliers like that Bookassist significantly improves direct bookings and revenue through its user-friendly and adaptable booking engine, robust analytics, and innovative features such as dynamic rate adjustments, multiplatform and multilingual support, and seamless integration with promotional tools. However, users also mention opportunities for improvement in areas such as backend intuitiveness, speed of feature implementation, and flexibility in package management. Overall, Bookassist is praised for enhancing direct sales, optimizing marketing strategies, and improving customer experiences.

AI-generated from the text of customer reviews

Customer Support Efficiency
User-Friendly Booking Engine
Backend Intuitiveness
Reporting and Analytics
Direct Bookings Increase
Integration with Marketing Tools
Feature Implementation Speed
Flexibility in Package Management
Multiplatform and Multilingual Support
Dynamic Rate Adjustments
10

VERY GOOD SERVICE AND GREAT PROFESSIONALS

CYESALOU from 100 to 199 room City Center Hotel in Salou (Spain)

Verified
13 months ago
Since we worked with bookassist our direct sales have increased abysmally, making them an essential channel. Their professionals are a great asset. Especially Carmen and Gema, who work tirelessly.
Country Spain
CYESALOU
Large Hotel
10

Very professional and decisive team.

Directora from 100 to 199 room City Center Hotel in Salou (Spain)

Verified
13 months ago
You have a professional team that effectively resolves any questions and/or problems that may arise and also advises appropriately on the actions to be taken.
Country Spain
Directora
Large Hotel
8

Efficient effective communication

Digital Marketing Manager from 200 to 499 room Bed & Breakfast & Inn in Galway (Ireland)

Verified
13 months ago
Availability and effectiveness of team communication. Meta & channel visibility in Booking Intelligence reports. Up to date with market trends and innovation.
Country Ireland
Digital Marketing Manager
X-Large Hotel
10

Efficient and Simple

Jefe de Recepción from 10 to 24 room Bed & Breakfast & Inn in Madrid (Spain)

Verified
13 months ago
The Bookassist booking engine is simple and easy to use both for us as a hotel and for the client because it is intuitive.
Country Spain
Jefe de Recepción
Small Hotel
9

All in one

Sales & Reservation Manager from 200 to 499 room Bed & Breakfast & Inn in Karlovy Vary (Czech Republic)

Verified
13 months ago
Complexity and the possibility of having everything from one supplier, modern look template and option to choose, very helpful support in the Czech Republic (Jindřiška Mašková)
Country Czech Republic
Sales & Reservation Manager
X-Large Hotel
10

The ease of handling the contracted service and the efficiency of the technical service that takes nothing to solve problems.

RECEPTIONIST from 25-49 room Bed & Breakfast & Inn in Santa Eulalia del Rio (Balearic Islands)

Verified
13 months ago
The booking engine is intuitive and easy to use and makes it easy for guests to book at our hotel.The extranet helps a lot when putting offers and prices to encourage sales.
Country Balearic Islands
RECEPTIONIST
Medium Hotel
10

Booking engine

Hotel Puerta de la Luna from 25-49 room Boutique in Baeza (Spain)

Verified
13 months ago
Very happy with the booking engine. It has quite a few options and adapts to the products and packages we offer at the hotel. Since using it we have increased our sales. The attention of Sergio Gamarra, always exceptional.e
Country Spain
Hotel Puerta de la Luna
Medium Hotel
10

The Customer Service is second to none!

Revenue & Distribution from 200 to 499 room Branded Hotel in Killarney (Ireland)

Verified
14 months ago
Super friendly user booking engine. The load time for setting up packages is super quick and easy. Love the reporting aspect - Sales reports emailed daily, weekly and monthly.
Country Ireland
Revenue & Distribution
X-Large Hotel
10

Complete and totally reliable tool

Gerente from 10 to 24 room Bed & Breakfast & Inn in Broto (Spain)

Verified
14 months ago
The configuration possibilities are perfectly adapted to our needs. Ease of use for both the establishment and the customer. System stability and reliability.
Country Spain
Gerente
Small Hotel
10

Good team

Head of Digital Marketing from 25-49 room Boutique in Madrid (Spain)

Verified
14 months ago
They get involved in the project, in a clear, pleasant and without delay. Quick and efficient response to any problem in development or implementation.
Country Spain
Head of Digital Marketing
Medium Hotel
  • 1
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  • 3
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  • 45

Expert Q&A and Partner Recommendations

Submit Recommendation

Partners say

NEW AI Review summary

Industry experts recommend Bookassist for its seamless integration of multiple tools that maximize hotel direct bookings, including cutting-edge mobile compatibility and intelligent pricing strategies. The product stands out for its robust booking engine, dynamic reporting features, and customizable options, which analysts find particularly valuable for independent hotels and smaller chains. Critical feedback highlights occasional slowdowns, high pricing, and complexity in setup for some users.

AI-generated from the text of customer reviews

Booking Engine
Ease of Use
Direct Bookings
Revenue Optimization
Support and Training
Mobile Compatibility
Customization
Integration
Pricing
Question:

What does this product or service do well?

Answer:

Booking engine which is very convenient and intuitive. It allows user to create many pro-sales opportunities and options.

Question:

What differentiates this product or service from the competition?

Answer:

Very competent and experienced support team, with great knowledge and a lots of revenue optimization ideas. They provide very quick reactivity period, which is valuable. They are flexible in terms of adjusting the service to the profile of your hotel.