Ratings Snapshot
Learn more
Ranked #2 out of 119 in Booking Engine
Bookassist has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more-
Boutiques 97 verified reviews94%
-
City Center Hotels 88 verified reviews95%
-
Luxury Hotels 83 verified reviews95%
-
Bed & Breakfast & Inns 56 verified reviews96%
-
Resorts 44 verified reviews94%
-
Branded Hotels 33 verified reviews94%
-
Airport/Conference Hotels 22 verified reviews94%
-
Vacation Rentals & Villas 14 verified reviews98%
-
Extended Stay & Serviced Apartments 10 verified reviews95%
-
Hostels 9 verified reviews91%
-
Limited Service & Budget Hotels 6 verified reviews92%
-
Casinos 5 verified reviews96%
-
RV Parks & Campgrounds 5 verified reviews94%
-
Motels 2 verified reviews90%
Bookassist Overview
Bookassist Overview
Bookassist is The Direct Booking Expert™, working with hotels to build their brand online, drive direct business to their branded website, capture bookings with world class booking technology, help them optimize their online distribution and ensure they grow their profit per booking. Bookassist provides both technology and expert online strategy for hotels, lowering costs and increasing direct o...
About Bookassist View website
Founded in 1999 | Headquarters in Ireland | 106 employeesAt Bookassist, we believe that direct business should be at the heart of your hotel's strategy.
Other Products by Bookassist
Integrates with
- Property Management Systems
- Channel Managers
- Revenue Management Systems
What customers love about Bookassist
Sales & Marketing Manager
Support delivered from the Bookassist team, their knowledge is invaluable. A great range of products and services, along with partnerships are available.
Head of Sales and Marketing
The ongoing support and help from the team, with up to date guidance and advice
Marketing Manager
We have been working with Bookassist for a number of years, and have always found their team professional, accommodating and punctual. Our account contacts Natasha and Samantha are pro-active in informing us about curren...
Expert Q&A and Partner Recommendations
What does this product or service do well?
Bookassist is one of the best booking and web technology providers in Czechia. We also actively use their products in teaching at our Institute. The systems are very easy to use and user-friendly. We also use the data for our educational purposes. The reports help us to navigate our practice.
by Jan Hán (Institute of Hospitality Management in Prague) on December 13, 2021
See more answers (51)Showing all answers to: "What does this product or service do well?"
December 09, 2021, Piotr has tried the
Bookassist is a well-established technology provider that holistically supports hoteliers in growing the share of direct bookings. As YieldPlanet we also highly value our cooperation with Bookassist. We have taken part in numerous events together and we are s...
December 08, 2021, Jeremy heard from clients about the
BookAssist does a great job at supporting hotelier increase their direct booking. Their booking Engine and metasearch & ad tech. They understand the important of mobile and offering dynamic discounts to maximize revenue.
December 09, 2021, David regularly uses the
Great, easy to use products that are well designed for a great user experience on both the back and front end.
December 10, 2021, Marek has tried the
Excellent support from their staff. Excellent training and recommendations for new trends for hotels. Lectures at various conferences are always thematically focused and professionally prepared. Quality booking engine.
December 13, 2021, EMILIO heard from clients about the
We have coincided with BookAssist when he was IT Director at OnaHotels and currently Ubikos, which is a 360 platform for the management of all the processes of a hotel, I have to say that it is a great product and we have many clients in common who are very ha...
December 13, 2021, Benjamin heard from clients about the
Bookassist is a one-stop-shop for online direct sales. Bookassist handles Metasearch, Website and Booking engine which enables their hotel customers to have a consistent direct sales strategy instead of having many providers steering them in different directio...
December 06, 2021, Aida heard from clients about the
Bookassist offers a booking engine with which hotels are very happy,. It performs very well and it is as well true that they are very much innovative Booking Engine. They have the mobile version which is capturing direct bookings.
December 30, 2020, Soraia has seen a demo of the
Attractive Look & Feel. Super easy 3-steps booking process: I. Selection of room or package II. add extras (if hotel offers any) III. Check out page with address and CC information Extra services such as meta-search, website design and marketing services.
December 10, 2020, Vaclav regularly uses the
Easy to handle on both ends, website updates are smart and simple with great visuals and intuitive processes. Every two years, new website refeesh ptterns are neat offer to keep are product fresh and up to date
December 09, 2020, Tomas has tried the
Bookassist products are among the most popular among hotels. Thanks to the integration of good functions, these products achieve the highest conversions and sales through their own websites. Clients also highly praise safety and speed.
December 08, 2020, Jan has seen a demo of the
Bookassist is unique not only in its products, but also in its client approach, which is truly unique. Within our university, we work with a demo version of the channel manager, which we use when teaching with students. Channel Manager is very easy to use and ...
December 09, 2020, Andrea heard from clients about the
Client and hotel friendly booking engine with high level of personal services. I appreciate the loyalty of whole team. Design and modern websites for adequate prices. This modern company is still growing so clients can be sure about the cooperation.
December 07, 2020, Dagmar heard from clients about the
Intuitive Booking Engine Online Booking Engine = Direct Booking Mobile Booking Engine Efficient WebSites = beautiful design + efficiency Professional package of services Booking Engine + Web Sites
December 07, 2020, Jindřich regularly uses the
Our company virtual-zoom works with Bookassist for more than 12 years. Bookassist provides superb solution for hotels such as booking engine, webdesign, digital marketing and metasearch. All products are very well integrated with exceptional functions.
December 07, 2020, Adéla regularly uses the
All 4 products are among the market leaders. They are fully integrated and complement and support each other. Clear reporting analyzes all data, which then all products use each other. If the hotel uses more products from Bookassist, it will get a more efficie...
December 03, 2020, Marek heard from clients about the
We have been cooperating successfully with Bookassist for several years. Our clients use almost all Bookassist products with which they are very satisfied. I appreciate the development and support, which is among the best in the industry.
November 18, 2020, Umar has tried the
The best thing about Bookassist is that it has quite a user friendly interface and you get all the information at a glance, which helps the user make the decision instantly. At the same time the booking engine is easy to use and very intuitive . Our customers ...
November 26, 2020, Marek regularly uses the
We have been integrating Bookassist Booking Engine into the websites of our clients / hotels for many years and they are very satisfied. Bookassist also manages PPC campaigns and MetaSearch very successfully for our clients. Smart CMS is one of the best on the...
November 20, 2020, Christoph heard from clients about the
One of the key benefits of Bookassist is that it provides a wide range of functionality whilst also having an open API. This creates a great foundation and an even stronger ecosystem of integrated partners. Their Booking Engine, Channel manager, and other fea...
December 07, 2019, Mark has seen a demo of the
Ultra professional team at Bookassist who are very open to progression and future technology. Ultra professional team at Bookassist who are very open to progression and future technology.Ultra professional team at Bookassist who are very open to progression a...
November 12, 2020, João heard from clients about the
Bookassist is a great and user-friendly solution for hoteliers who wants to drive more direct bookings. What I like about the company, is its unique approach to every customer and great support. We really like it and we happily recommend it to our clients.
November 07, 2020, Pavlina regularly uses the
Everything around direct bookings, the flow for guests is very simple and creates high oportunity for direct reservations form a hotel website. I also see a very well created and tested the user experience.
October 31, 2020, Tomas heard from clients about the
Our joint clients appreciate high conversion rates and direct booking ratios, the Booking Engine designed for growing share of mobile bookings and transactions, mobile app-like experience, intelligent pricing mixing BAR and discounts
October 29, 2020, Manuel heard from clients about the
Bookassist offer a wealth of different services which are highly customisable and as a result attractive to hotels of all sizes and needs. Bookassist constitute a one-stop shop for hotels, with tremendous service to boot.
October 28, 2020, Jasser regularly uses the
It integrates very well with our Live Chat. Very reactive customer support. Seemless and very clear Booking Engine page for hotels. They create great websites for clients and most of their clients are always highly ranked on Search Engines.
October 28, 2020, Brendan heard from clients about the
Bookassist is a leading hotel booking engine which fully supports deep-linking to ensure the booker can be linked to the right part of the booking path. They focus on helping hotels drive direct business.
October 28, 2020, Annika has seen a demo of the
-Their UX is absolutely awesome, my biggest compliments. -They have more than 1500 customers worldwide and it really helps to collect and analyze data. -Bookassist has a dedicated GDS team optimising hotels presence.
October 28, 2020, Martin heard from clients about the
Website traffic of course! Great meta aswell! Friendly team of great proffesionals around the globe do their best how to increase direct visibility rebalance OTA’s business to partner hotels include revenue optimisation service consultancy.
October 28, 2020, Benjamin heard from clients about the
Bookassist was a very simple solution to connect and they offer excellent support. We have been working with Bookassist for a year and they always provide excellent tech and answer fast to anything we need.
December 17, 2019, Valerie occassionaly uses the
Our company works with hotels to drive more direct bookings. In order to get our campaigns up and running, we need to place tracking codes on the booking engine in order to track results. We have been working together with Bookassist on numerous clients in or...
December 15, 2019, Nikolas heard from clients about the
Bookassist in every way shows a clear and proven focus on one of the key challenges of todays hotel industry: improving direct distribution and conversion, thus driving direct bookings. The combination of both latest technology and continuous expert support cr...
December 13, 2019, Roshan occassionaly uses the
Bookassist's booking engine technology has been developed & built with the customer in mind to ensure highest possible conversion rates. It's by far one of the best booking platforms on the market globally. They are continously improving and evolving their pro...
December 13, 2019, Reinhard heard from clients about the
Perfect tool and high level support (if necessary) . The team is very skilled and focussing on business relevant factors. Top experts - on international level - with huge know how and experience in the sector.
December 12, 2019, Bettina heard from clients about the
All of the Bookassist products deliver what hotel clients need. They support them in developing a high-performance direct booking strategy, which is showing in significant higher booking rates. Their products are working perfectly, are fast and reliable. In ad...
December 12, 2019, Iván has tried the
The booking engine is really fast and the booking process can be done in 2-3 steps which is great for the users. Also it has a minimalist and clear design so the booking process can be done easily by all kind of users.
December 12, 2019, Gary regularly uses the
A clear, well thought out user interface, which focuses on delivering targeted products, in an easy, and clean manner, without the need for "death by scrolling" or multiple page re-draws. This, coupled with a team of super-responsive support and implementatio...
December 12, 2019, Štěpán occassionaly uses the
Providing great user experience and a smooth flow of reservations. Great responsive design with selling the oriented structure and wide range of possibilities for setting different offers, rates or restrictions.
December 11, 2019, Guillermo heard from clients about the
The onboarding and client success team from Bookassist is amazing, as they take care of each of their clients as if they were the most important one. Their deep knowledge of the hospitality, web and marketing industry assures you will get the best in class ser...
December 10, 2019, Guenter occassionaly uses the
Bookassist offers a very professional Software tool for booking engine Solutions on hotel web pages. The top support is definitely on of there big strengths. From the beginning on they are listening to the customer Needs and try to make it happen.
December 10, 2019, Marco heard from clients about the
Bookassist not only offers top technology, but above all constant development and fast support. In any case, one has to emphasize the additional service possibilities around web design and meta-search connections, which make Bookassist a full-service provider ...
December 04, 2019, Karl has tried the
Simple, trustworthy and always accurate. We evaluated lots of options but have continually found the Bookassist solution to be the best match for our location and requirements. Their pricing solution works perfectly with our budget.
December 05, 2019, Gianluca heard from clients about the
I would suggest Bookassist products because of their great development team as well as their account management functions. They are not only constantly up to date for what concerns market trends and technology requirements but they often even anticipate and dr...
December 06, 2019, David has seen a demo of the
The platform provides a huge amount of niche functionality which is a benefit to many hotels, boutique hotels or 5 star hotels. These features can be modularly switched on or off as desired and this level of customisation is powerful. Some of the features su...
December 06, 2019, Jan has tried the
We can recommend this product because of the dynamic functions that are included. If needed the company is able to customise and integrate the product on the website to satisfy clients. Can only recommend working with them!
December 06, 2019, Paul has tried the
It's simple, quick and the interface is seamless and intuitive. The mobile design with it being device agnostic creates a greater personal feel to the user. It also provides sensible suggestions for alternative accommodation,
December 05, 2019, Adrià regularly uses the
The mobile version performs great. Excellent usability for mobile users that guarantees a high conversion rate. Google Ads and Metasearch campaigns are achieving a very Good ROI. Its account team is great also.
December 05, 2019, Pavel heard from clients about the
A powerful booking system Regular meetings for their partners We are still ahead of our competition In just 4 months we have seen a significant increase in organic traffic, Increased visibility of our brand
December 04, 2019, Dagmar heard from clients about the
High Quality of Booking Engine Stability of Booking Engine Professional Client Support Close client contact Professional cooperation for our online shopping gallery HORES Market Place Teamwork HORES Property Management System with Bookassist Booking Engin...
December 04, 2019, Tomas occassionaly uses the
Highly reliable and converting Direct Booking engine, stable and well-designed product as well as a stable and highly professional team of online marketing experts with the reputation of people who can drive the customers' direct business and reduce OTA charge...
December 04, 2019, Mark occassionaly uses the
BookAssist is has a modern design and effectively bundles critical services with a website and booking engine that together creates tremendous opportunity for hotels. Hotels that use BookAssist technology and services experience improve RevPAR and occupancy, d...
December 04, 2019, Mark occassionaly uses the
BookAssist is has a modern design and effectively bundles critical services with a website and booking engine that together creates tremendous opportunity for hotels. Hotels that use BookAssist technology and services experience improve RevPAR and occupancy, d...
What differentiates this product or service from the competition?
Bookassist technology is very user-friendly and constantly updated. Compared to the competition, they offer perfect data handling and reports that we use in our practice. Bookassist colleagues actively visit our Institute and give lectures on current topics. We also recommend Bookassist to our busin...
by Jan Hán (Institute of Hospitality Management in Prague) on December 13, 2021
See more answers (51)Showing all answers to: "What differentiates this product or service from the competition?"
December 09, 2021, Piotr has tried the
Their booking engine supports distinctive sales strategies for potential guests that are visiting the hotel website on mobile devices. Thanks to this, hoteliers can successfully compete with OTAs that are targeting mobile users. Bookassist is also deeply integ...
December 08, 2021, Jeremy heard from clients about the
On top of being available in 23 langagues and supporting 43 currencies, their main differentiators are that they are fully mobile compatible and use dynamic rates to provide discounts and upsell offers.
December 09, 2021, David regularly uses the
-Cost effective -Complete control from customer side -Easy addons -Great selection of themes and designs -Easily compatible with other software
December 10, 2021, Marek has tried the
Better access for clients. Helpful and decent staff. Hospitality news. Regular sending of innovations and news. Wide portfolio of products from booking engine through metasearch and PPC campaigns to hotel e-commerce.
December 13, 2021, EMILIO heard from clients about the
The difference is their professionalism, how they get involved with clients and advise them to teach them to enhance their direct sales, they are always with the latest technology and maintain a very close relationship.
December 13, 2021, Benjamin heard from clients about the
One of the great assets of Bookassist is their ability to deliver expert direct sales strategy advice to their hotel clients. E-commerce evolves very fast and having an expert by your side is a ley success factor.
December 06, 2021, Aida heard from clients about the
The are a great partner to work with professionalism and service are two ingredients they have. Their mobile version is performing in a superb way and these translates into conversion of bookings together with intelligent pricing and discounts as well as room ...
December 30, 2020, Soraia has seen a demo of the
Localized in ca. 30 languages (both extranet and front end). Client Support Service available in 6 languages (English, Spanish, German, Italian, Polish, Czech). Very complete meta-search integration list.
December 10, 2020, Vaclav regularly uses the
Great value for money. While others apply hidden fees, Bookassist model is straightforward and transparent with all payments and gives a wide range of services to get an allround online support and connection.
December 09, 2020, Tomas has tried the
Definitely client access, technical support and updates. Bookassist is represented in several countries in Europe and its team speaks several languages. We have experience in our company with several companies that provide a reservation system and similar prod...
December 08, 2020, Jan has seen a demo of the
Bookassist always implements the latest trends or creates new ones. Thanks to the cooperation with Bookassist, our students are always acquainted with the current situation regarding solutions for hotels. The personal approach of Bookassist employees is except...
December 09, 2020, Andrea heard from clients about the
Local offices, so clients can speak in their language. Bookassist is not just a channel, their access is really individual to every single client. Cooperation with Bookassist is not just about business, they take care also about business relationship.
December 07, 2020, Dagmar heard from clients about the
Knowledge of the European market Knowledge of specifics - people and products Personal Experiences Local office Availability Prompt solution of various situations directly i n the hotel
December 07, 2020, Jindřich regularly uses the
Bookassist has local offices in key countries which helps with fast support. The OBMs and support team provides the unique experience and product help. Booking Engine software is constantly updated according to latest trends.
December 07, 2020, Adéla regularly uses the
Ease of use of these products, unique support and technical updates. Bookassit is very innovative and therefore one of the market leaders. We have been cooperating for 12 years and we have comparisons with other competitors. Bookassist excels thanks to its cli...
December 03, 2020, Marek heard from clients about the
Bookassist has a team of experts who understand their work very well. Everything is always processed and implemented very quickly. The response from our clients is very positive compared to competing companies.
November 18, 2020, Umar has tried the
The uniqueness is what sets Bookassist apart from its competitors. Its all about "Customer Experience" and Bookassist with its innovative booking engine provides a seamless experience to our customers. Bookassist idealogy revolves around consumer behaviour whi...
November 26, 2020, Marek regularly uses the
Bookassist Ltd. has great technical support and the software itself. We integrate Bookassist solutions into our own products, and working with Bookassist is always faster and easier than the competition.
November 20, 2020, Christoph heard from clients about the
In the 'direct bookings' landscape, converting lookers into bookers is key. And that is what Bookassist is great at. Not only do they drive traffic to your 'Book Now' button brilliantly with their campaigns, they also provide a high-converting BE. On top of...
December 07, 2019, Mark has seen a demo of the
They are doing it right all the way! The team are aware of their market and seem to strive to be the best and never. Ultra professional team at Bookassist who are very open to progression and future technology.Ultra professional team at Bookassist who are ver...
November 12, 2020, João heard from clients about the
The flexibility to adapt to any hotelier's needs makes this booking engines unique. Their team is incredible, all of them being amazing professional marketers and experts in designing websites that convert.
November 07, 2020, Pavlina regularly uses the
Bookassist is very openminded and creative company full of very enthusiastic and friendly people who want to help their hotel clients all arpund Europe. Their events for hotels and partners are a brilliant place to meet with professionals from industry, as Boo...
October 31, 2020, Tomas heard from clients about the
Professionalism, experienced team, stability, and long term relationship. People behind the company are easy to contact, have a sense of joint effort, partnership, regular meetings, and planning of next steps, strategies, and goals for hotel clients (as well a...
October 29, 2020, Manuel heard from clients about the
Having worked alongside Bookassist as a commercial partner in this space I have found that the level of service and care that Bookassist have for all their customers is second to none. Bookassist also try to provide their customers with the most up to date tec...
October 28, 2020, Jasser regularly uses the
It integrates very well with our Live Chat. Very reactive customer support. Seamless and very clear Booking Engine page for hotels. They create great websites for clients and most of their clients are always highly ranked on Search Engines.
October 28, 2020, Brendan heard from clients about the
Bookassist includes a HERA (Hotel Email Reservation Assistant) subscription with no setup or monthly fees. This is a unique value for all hotels that receive Emails. It covers general enquiries as well as booking enquiries.
October 28, 2020, Annika has seen a demo of the
-GDS (500,000 travel agents via all GDS (Amadeus, Sabre, Travelport and DHISCO) -HotelTechReport 2020 Winner - Best Booking Engine - their conversion rate to drive direct bookings is 14,8% -very mobile friendly
October 28, 2020, Martin heard from clients about the
Again website traffic! thats all about! and final conversion from the booking funnel Quite surprised when I saw results cooperation Bookassist + Quicktext AI Chatbot + HERA AI res bot deliver fully automatic followup emails in case website visitor ask book a ...
October 28, 2020, Benjamin heard from clients about the
Bookassist offers a 360° solution that enables hoteliers to manage their whole online marketing environment with one single provider so it was really easy to install our chatbot on the hotel website and connect it to the booking engine as we had only one cont...
December 17, 2019, Valerie occassionaly uses the
As we are working with thousands of hotels worldwide, we interact with many other booking engines. Bookassist is quick to respond and places pixels within a short amount of time. Once these tracking codes are placed, they are working correctly and we don't hav...
December 15, 2019, Nikolas heard from clients about the
Apart form permanent development of core technology/product, the accessibility of local team for advice and support clearly exceeds norm. Furthermore, availability of educational sessions, trainings and networking events (Bookassist Academy, Direktbuchungskong...
December 13, 2019, Roshan occassionaly uses the
Behind the great technology, they have a great team, dedicated and professsional in their approach with working with clients with the ultimate goal of increasing direct booking and decreasing dependancy on other more costly booking channels.
December 13, 2019, Reinhard heard from clients about the
Bookassist approach fits perfectly to the needs from hotels. Independend from size of hotel and positioning of hotel. Together with the knowledge of the team boookassist - overall - is on the edge and fully recommended.
December 12, 2019, Bettina heard from clients about the
Bookassist is not only providing products that are state-of-the-art on a technological level, Bookassist is providing service for their customers like no other. From digital marketing to web design or metasearch improvements - it all comes together to develop ...
December 12, 2019, Iván has tried the
The user can see all the details about what he is going to book without the need for reading tons of useless information. Nowadays its loading speed is a really strong point that increase the UX and it will be much more important in 2020.
December 12, 2019, Gary regularly uses the
Bookassist's real-time integration with Duetto Research's cloud based revenue & analytics platform, allows direct-guest interactions to be measured, visualised - adding colour and direction to a hotel's overall revenue strategy.
December 12, 2019, Štěpán occassionaly uses the
The design and complex functionality. Great range of possibilities and setting with price calendar for maximizing conversions. In comparison to others on the market, Bookassist booking engine suites better modern websites and their design.
December 11, 2019, Guillermo heard from clients about the
The complete 360 analysis they perform on the current situation of hotels direct bookings, to clearly identify the opportunities and in which specific areas to focus in order to increase conversion and the overall web performance
December 10, 2019, Guenter occassionaly uses the
It is their support and there absolut Service oriented Focus towards the customer. As customer you really get the Feeling that they take care about your concerns and try to find Solutions which will help.
December 10, 2019, Marco heard from clients about the
What sets Bookassist apart is the total focus on direct bookings. Everything is subordinated to the goal of increasing direct bookings and the associated cost of sales minimization. Bookassist also offers ideal solutions to drive mobile conversions and take fu...
Cluster Revenue Manager
A large diverse organisation offering great personal and attentive service. Whilst Bookassist work with a number of the leading hotels in Ireland and Europe their dedicated team provide honest and valuable feedback as...