Bookassist

4.7 (444 REVIEWS)

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HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ziemek, Jan, Piotr + 59 more experts recommend Bookassist

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Bookassist

4.7 (444 REVIEWS)

Ranked 4 (out of 125) in Booking Engine

Direct booking technology, web design, digital marketing, meta search, distribution strategy

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Ratings Summary

4.7
Excellent
444 reviews
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Bookassist is the #7 most trending product in the Booking Engine category (out of 125) and the #144 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Bookassist has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Bookassist
Founded in 1999 | Headquarters in Ireland | 106 employees
Bookassist is The Direct Booking Expert™, working with hotels to build their brand online, drive direct business to their branded website, capture bookings with world class booking technology, help them optimize their online distribution and ensure they grow their profit per booking. Bookassist provides both technology and expert online strategy for hotels, lowering costs and increasing direct online business. We manage the entire online digital strategy for hotels with services to maximise online presence and drive direct booking revenue for maximum margin.  

Capabilities

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Bookassist doesn’t have any benefits or use cases available

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Pricing

Pricing Available By Request

Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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0

Success Stories

7

References

5

Featured Customers

Success Stories

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Bookassist doesn’t have any case studies available

Popularity by Segment

Size

155 | Large (75-199 room)

121 | Medium (25-74 room)

74 | X-Large (200+ room)

35 | Small (10-24 room)

4 | X-Small (1-9 room)

Type

112 | City Center Hotels

107 | Boutiques

93 | Luxury Hotels

61 | Bed & Breakfast & Inns

55 | Resorts

47 | Branded Hotels

24 | Airport/Conference Hotels

17 | Vacation Rentals & Villas

11 | Extended Stay & Serviced Apartments

11 | Hostels

8 | Limited Service & Budget Hotels

7 | RV Parks & Campgrounds

6 | Casinos

2 | Motels

Region

455 | Europe

9 | South America

7 | North America

4 | Central America

2 | Middle East

Category

444 | Booking Engine

247 | Digital Marketing Agencies

217 | Website Design

204 | Metasearch & Ad Tech

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444

Reviews

55

Expert Recommendations

Hotelier Rating

Excellent
406
Very Good
56
Average
13
Poor
5
Terrible
0

By Product

  • Booking Engine
    Booking Engine
  • Digital Marketing Agencies
    Digital Marketing Agencies
  • Website Design
    Website Design
  • Metasearch & Ad Tech
    Metasearch & Ad Tech

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
10

Very professional and decisive team.

Directora from 100 to 199 room Resort in Salou (Spain)

Verified
10 days ago
You have a professional team that effectively resolves any questions and/or problems that may arise and also advises appropriately on the actions to be taken.
10

VERY GOOD SERVICE AND GREAT PROFESSIONALS

CYESALOU from 100 to 199 room Resort in Salou (Spain)

Verified
10 days ago
Since we worked with bookassist our direct sales have increased abysmally, making them an essential channel. Their professionals are a great asset. Especially Carmen and Gema, who work tirelessly.
8

Efficient effective communication

Digital Marketing Manager from 200 to 499 room Branded Hotel in Galway (Ireland)

Verified
12 days ago
Availability and effectiveness of team communication. Meta & channel visibility in Booking Intelligence reports. Up to date with market trends and innovation.
10

Efficient and Simple

Jefe de Recepción from 10 to 24 room Boutique in Madrid (Spain)

Verified
16 days ago
The Bookassist booking engine is simple and easy to use both for us as a hotel and for the client because it is intuitive.
9

All in one

Sales & Reservation Manager from 75-99 room Luxury Hotel in Karlovy Vary (Czech Republic)

Verified
16 days ago
Complexity and the possibility of having everything from one supplier, modern look template and option to choose, very helpful support in the Czech Republic (Jindřiška Mašková)
10

The ease of handling the contracted service and the efficiency of the technical service that takes nothing to solve problems.

RECEPTIONIST from 25-49 room Bed & Breakfast & Inn in Santa Eulalia del Río (Spain)

Verified
17 days ago
The booking engine is intuitive and easy to use and makes it easy for guests to book at our hotel.The extranet helps a lot when putting offers and prices to encourage sales.
10

Booking engine

Hotel Puerta de la Luna from 25-49 room Boutique in Baeza (Spain)

Verified
17 days ago
Very happy with the booking engine. It has quite a few options and adapts to the products and packages we offer at the hotel. Since using it we have increased our sales. The attention of Sergio Gamarra, always exceptional.e
10

The Customer Service is second to none!

Revenue & Distribution from 200 to 499 room Branded Hotel in (Ireland)

Verified
23 days ago
Super friendly user booking engine. The load time for setting up packages is super quick and easy. Love the reporting aspect - Sales reports emailed daily, weekly and monthly.
10

Complete and totally reliable tool

Gerente from 10 to 24 room Bed & Breakfast & Inn in Broto (Spain)

Verified
29 days ago
The configuration possibilities are perfectly adapted to our needs. Ease of use for both the establishment and the customer. System stability and reliability.
10

BEST PARTNER EVER

Revenue Manager from 25-49 room Boutique in Roma (Italy)

Verified
30 days ago
All their products are playing a key role in reaching our goals. Their high proficiency makes the difference.
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Integrations

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Support

Verified Support

Bookassist has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

94%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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