Bookassist
4.7 (444 REVIEWS)
Ziemek, Jan, Piotr + 59 more experts recommend Bookassist
Read RecommendationsBookassist
4.7 (444 REVIEWS)
Ranked 4 (out of 125) in Booking Engine
Direct booking technology, web design, digital marketing, meta search, distribution strategy
94% recommended by 357 hotels
Hotel Forum, Ambassador Hotel, Gleneagle Hotel Group & 354 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Bookassist is the #7 most trending product in the Booking Engine category (out of 125) and the #144 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBookassist has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Bookassist doesn’t have any benefits or use cases available
Features
Merchandising & Packages
Upselling & Cross Selling
Conversion
Payments
Transactional Emails
Group Bookings
Reporting & Analytics
Tax & Compliance
Other
Pricing
Pricing Available By Request
Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Bookassist doesn’t have any case studies available
References
"We chose Bookassist to develop our new website and implement an integrated Booking Engine. And so it was. Just after the first month of the new website launch, we recorded a +120% increase in the conversion rate, with a consequent increase in bookings of more than 150%. We didn’t expect that level of immediate success, and it was interesting to hear that the Mobile Booking Engine reached 1/4 of our total bookings! We believe that there are still many opportunities for even greater success for Ambassador Hotel based on this partnership."
"We got our new Bookassist website and booking engine 2 years ago. Since then we have seen our turnover grow by 43%. Our mobile business in particular has really taken off, mobile revenue is up 60% and now accounts for over 54% of all our traffic. Bookassist has given us the confidence to shift more of our online business from OTAs to our own website. The Bookassist team is always ready to listen and the results speak for themselves. Our online direct business now accounts for over 60% of all online sales and it’s growing! Mobile bookers love our new website and we are benefiting from the closer relationship we now have with the majority of our online guests who chose to book direct."
"We are lucky that we can count on Bookassist professionals to manage our Metasearch cost-per-click campaigns, achieving a cost of acquisition of less than 2%, which is spectacular! In the beginning, we were dubious about the success of Metasearch campaigns. Having seen the excellent results month after month, we have increased the budget and the number of channels to show rates from our official website, starting with Google Hotel Ads, then Trivago and finally Tripadvisor. The fight to decrease dependence on OTAs is very challenging however, thanks to the strategies agreed with Bookassist and a proper pricing policy, we have managed to reduce this dependency by 4%. There is still work to be done, but we are on the right road. These results are acheived based on mutual trust along with continuous monitoring by our account manager. In conclusion: It’s a winner."
"The decision to integrate Bookassist metasearch into the marketing plan of Prim Hotels, a group of 3 properties, has proved to be extraordinarily effective. In just a short space of time, this has led to an increase in direct sales and decrease in OTA dependence. Through Bookassist’s meticulous management of cost-per-click campaigns, we have achieved results that have exceeded our expectations. Now, over 40% of reservations come from metasearch, with a cost of acquisition decisively lower than other sales channels. I recommend Bookassist for all hotels that are not yet active on metasearch."
"A very successful relationship! Buswells Hotel will pass the million mark of direct business this year through our Bookassist-built website and booking engine! That's what you call a very successful relationship!"
"More bookings! From the moment we moved onto Bookassist’s V10 Mobile booking engine we noticed an immediate uplift on our mobile conversion figures. We’ve seen a remarkable increase in the number of bookings on this new platform compared to what we traditionally received via our mobile channel. We now offer our mobile customers more functionality than ever before such as room add-ons and multiple room reservations. The mobile journey for the booker is shorter than ever and the feedback has been really positive. Our customers are clearly happy!"
"Probably The Best Booking Engine Out There I am very satisfied with Bookassist Booking engine which is in place for our group of two hotels. It is an excellent tool for shifting revenue to our direct website and it's increasing our direct bookings. Easy to use and intuitive, if integrates perfectly with our website with the same look and feel. The official hotel url stays in place for the entire booking process with the exception of the credit card step where it redirects to the PCI compliant Bookassist website, which securely manages the sensitive credit card data. The system allows bookers to view flexible dates by room type, and shows a grid with the best available rate on each single date. It's perfectly integrated with our Channel Manager and with all the top Metasearch channels. This tool also allows me to analyse our marketing activity via a full integration with Google Analytics. The extranet platform allows access to multiple properties from a single account, a very useful function for the daily management of multiple properties. it also allows us to self-manage the creation of new special offers and dynamic discounts. The new Mobile version is very clear and fast offering the customer a super easy booking process. Finally I must add that I am very satisfied with the product and the fast and professional assistance. I highly recommend Bookassist booking engine to anyone who wants to equip themselves with a powerful and modern tool. Probably the top booking engine in the market."
Featured Customers
Popularity by Segment
Size
155 | Large (75-199 room)
121 | Medium (25-74 room)
74 | X-Large (200+ room)
35 | Small (10-24 room)
4 | X-Small (1-9 room)
Type
112 | City Center Hotels
107 | Boutiques
93 | Luxury Hotels
61 | Bed & Breakfast & Inns
55 | Resorts
47 | Branded Hotels
24 | Airport/Conference Hotels
17 | Vacation Rentals & Villas
11 | Extended Stay & Serviced Apartments
11 | Hostels
8 | Limited Service & Budget Hotels
7 | RV Parks & Campgrounds
6 | Casinos
2 | Motels
Region
455 | Europe
9 | South America
7 | North America
4 | Central America
2 | Middle East
Category
444 | Booking Engine
247 | Digital Marketing Agencies
217 | Website Design
204 | Metasearch & Ad Tech
More Products by Bookassist
444
Reviews
55
Expert Recommendations
Hotelier Rating
Very professional and decisive team.
Directora from 100 to 199 room Resort in Salou (Spain)
VERY GOOD SERVICE AND GREAT PROFESSIONALS
CYESALOU from 100 to 199 room Resort in Salou (Spain)
Efficient effective communication
Digital Marketing Manager from 200 to 499 room Branded Hotel in Galway (Ireland)
Efficient and Simple
Jefe de Recepción from 10 to 24 room Boutique in Madrid (Spain)
All in one
Sales & Reservation Manager from 75-99 room Luxury Hotel in Karlovy Vary (Czech Republic)
The ease of handling the contracted service and the efficiency of the technical service that takes nothing to solve problems.
RECEPTIONIST from 25-49 room Bed & Breakfast & Inn in Santa Eulalia del Río (Spain)
Booking engine
Hotel Puerta de la Luna from 25-49 room Boutique in Baeza (Spain)
The Customer Service is second to none!
Revenue & Distribution from 200 to 499 room Branded Hotel in (Ireland)
Complete and totally reliable tool
Gerente from 10 to 24 room Bed & Breakfast & Inn in Broto (Spain)
BEST PARTNER EVER
Revenue Manager from 25-49 room Boutique in Roma (Italy)
Newsfeed
Bookassist
2 months ago
Bookassist's Online Strategy Successes Demonstrated in Case Studies
Bookassist
1 year ago
Bookassist Wins Big Again at ’22 HotelTechAwards
Bookassist
2 years ago
Bookassist Booking Engine is 21 Years Young!
Bookassist
2 years ago
Bookassist Research Shows a Promising Start to Google’s Free Hotel Booking Links
Bookassist
2 years ago
It’s Voucher Season – Don’t Miss this Critical Revenue
Bookassist
2 years ago
How The Galmont Hotel Increased Revenue During Covid-19
Bookassist
2 years ago
Bookassist Offers NEW Google Pay Per Stay to Hotels
Bookassist
3 years ago
10 years and 1200% growth
Bookassist
4 years ago
We Need To Talk About Conversion
Integrations
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Bookassist has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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