Inn-Flow

Ranked 3 (out of 42) in Finance & Accounting Software

Finance & Accounting Software

One Solution. Built for Hotels.

Ratings Snapshot

Certificate of Excellence
Read 64 reviews
98%
Recommend
HTR Score icon
HT SCORE
89 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 42 in Finance & Accounting Software

Ease of Use
4.8/5
ROI
4.9/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Inn-Flow’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Hotels 48 verified reviews
    98%
  • Bed & Breakfast & Inns 17 verified reviews
    99%
  • Limited Service & Budget Hotels 17 verified reviews
    99%
  • Extended Stay & Serviced Apartments 7 verified reviews
    100%
  • Luxury Hotels 4 verified reviews
    83%
  • Hostels 3 verified reviews
    97%
  • City Center Hotels 2 verified reviews
    100%
  • Motels 2 verified reviews
    100%
  • Boutiques 2 verified reviews
    100%
  • RV Parks & Campgrounds 2 verified reviews
    100%
  • Airport/Conference Hotels 2 verified reviews
    95%
  • Resorts 1 verified reviews
    100%

Inn-Flow Overview

Inn-Flow Overview

Inn-Flow is the fastest growing platform in the hotel industry, because it’s a complete back-office management system and it’s saving owners time and money in all departments. It’s a single platform that runs your Accounting, Labor Management, Dashboards, Procurement, and Sales. We also offer Payroll and Bookkeeping Services.  Consolidate multiple vendors into one solution for grea...

About Inn-Flow View website

Founded in 2008 | Headquarters in Cary United States | 60 employees

Based in Cary, North Carolina, Inn-Flow is a hotel-specific software platform designed by hoteliers, for hoteliers. Inn-Flow enables hoteliers to streamline th...

Product Modules
Labor Management Software Scheduling & Labor Management
ADD-ON
All the tools you need to manage labor costs and improve efficiency with a facial recognition time clock, drag and drop scheduling, overtime at risk alerts and actionable analytics.
Payroll Payroll Software
ADD-ON
Inn-Flow can process your payroll for you, with the bonus of automated integration between Labor Management and Accounting.
Bookkeeping Services Finance & Accounting Software
ADD-ON
Our dedicated accounting support specialist can help with your everyday internal bookkeeping functions so that you can focus on the core management of the assets.
Budgeting and Forecasting Finance & Accounting Software
INCLUDED
Create annual budgets and forecast directly in the software. We also provide the ability to create project budgets and capital budgets.

Other Products by Inn-Flow

Integrates with

Inn-Flow doesn’t have any verified integrations. Check back later for new Inn-Flow integrations.

What customers love about Inn-Flow

Like 98% recommend

Human Resources Manager

The labor management module. It’s extensive to include biometric identification, forecasting, scheduling, and payroll processing. The program is easy to navigate with many options to drill in for detailed information a...

Vice President

The customer service and the ease of use is what I enjoy the most. My properties are happy and they say it saves them time that can be used elsewhere through their day.

President

InnFlow has improved the efficiency and profitability of our hotel operations by automating the import of PMS and STAR report data, giving our managers powerful but easy reporting capabilities, and tracking labor costs t...

Controller

Inn Flow has completely changed our accounting game. We moved from a smaller, mom & pop type of accounting style to Inn Flow 2 years ago. Using Inn Flow has changed the way we budget, the way we review our expenses, and ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Very flexible product for hotel accounting with easy to navigate menu and robust reporting module. So many report options to choose from, in addition to ability to create operational, capital and project budgets.

by Dasha Gay (Silver Lake Accounting, LLC) on November 04, 2022

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

Exceptional product and outstanding customer service! Our experience has been wonderful, from implementation throughout. The Inn-Flow team is available to answer any questions and solve any issues related to PMS and accounting. Highly recommend!

by Dasha Gay (Silver Lake Accounting, LLC) on November 04, 2022

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are looking for a well functioning web-based accounting software for your hotel with a great customer service, you found it in Inn-Flow! The only downside is Inn-Flow doesn't offer online bill payment, yet.

by Dasha Gay (Silver Lake Accounting, LLC) on November 04, 2022

See more answers (1)
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Recommended by

Features

Accounting

4/5 features

Forecasting & Budgeting

4/5 features

Reporting

4/5 features

Compliance & Tax

4/5 features

Data Management & Integration

4/5 features

Want to go behind the scenes and see how Inn-Flow works?

Clients & references

References & testimonials

Testimonial avatar
It was very time consuming to enter our bi-weekly payroll into our prior accounting system. Because Inn-Flow also offers a payroll service, they have taken that off my plate and saved at least an hour...
Adam Leath Managing Director at the Leath Company
Testimonial avatar
Inn-Flow is very cost-efficient and time-efficient, and definitely worth looking into for an all-encompassing hotel management platform. It’s just one place. One login. And everything at your finger...
Robyn Mounce CFO at the Renascent Hospitality

Featured partners

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Awards & Certifications

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Inn-Flow doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • India

64 Verified Inn-Flow Reviews

Likelihood to Recommend
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December 16, 2022

Inn-Flow Review: Best Accounting and Labor software for Hoteliers!

EVP from Branded Hotels in Raleigh (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Inn Flow is so user friendly. It saves us time with features like reoccurring journal entries, quick search capabilities and being able to copy budget templates from one hotel to another. We also love get...

What do you dislike or think could be improved?

The dashboards going live will be a huge benefit to our operation and the only item I feel Inn Flow was missing.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 20, 2022 Cynthia F. from Inn-Flow replied:
 Thank you for taking a moment to provide a review.  Happy to hear your are enjoying the daily auto-e... 

December 15, 2022

Inn-Flow Review: The future of hotel accounting software

Vice President from Branded Hotels in Benson (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

-online web based platform that is user friendly and integrates well with other operations. It is easy to correct miskeyed data with the reporting function.

What do you dislike or think could be improved?

Would like to have the ability to bulk import invoices and apply payment type and date in the import spreadsheet

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 21, 2022 Cynthia F. from Inn-Flow replied:
 Thank you so much for taking time to complete a review.  We are happy to hear that you find the soft... 

December 14, 2022

Inn-Flow Review: The EASIEST system to use for accounting needs!

Sales & Catering Manager from Branded Hotels in Cary (United States of America)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

I am so glad that our company uses Inn-Flow for our budget, finance and reporting. I truly believe that simple to use services make all the difference in our day to day lives. This product takes away stre...

What do you dislike or think could be improved?

This program is easy to use. Ease of access from logging in, to switching between functions, is very user friendly. I do not have negative feedback to provide for this service.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 15, 2022 Cynthia F. from Inn-Flow replied:
 Thank you so much for taking time to share this positive feedback with us and with others in the hos... 

December 14, 2022

Inn-Flow Review: All in One Hotelier's Dream

Area General Manager from Branded Hotels in West Columbia (United States of America)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

Inn-flow is an all in one system that lets you control your labor management, scheduling and view your P&L in live time whenever you want to see it. It is extremely user friendly and the support is quick....

What do you dislike or think could be improved?

The only improvement I would like to see if possible is an email notification for automatic punch outs instead of finding them myself on the approval pages days later.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 15, 2022 Cynthia F. from Inn-Flow replied:
 Thank you for taking time to share your thoughts about our software.  We are happy to hear that you ... 

December 09, 2022

Inn-Flow Review: AP before when you review the invoice, it will show up the previous transaction. Right now you have to open it...

SENIOR ACCOUNTANT from Luxury Hotels in Shenandoah (United States of America)

Recommend 4/10
Full blue star
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Empty blue star
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What do you like most?

Nothing I like most. I like M3 better than innflow. Way more better even when reviewing the financial statement. So far I haven't think which one I like most with innflow.

What do you dislike or think could be improved?

A lot needs to be improved as far as I am concern. Even the vendor set up is not good.

Customer Support
1
Ease of Use
3
Value for money
2
Implementation
2
arrow review On Dec 14, 2022 [email protected] . from Inn-Flow replied:
 Hi Alicia,
 
Thank you for completing the survey as client feedback is highly valuable. We’re typ... 

December 09, 2022

Inn-Flow Review: Easy to use! Switch now!

Director of Finance from Branded Hotels in Dayton (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

All one system and more time to work on other projects. Simple to use. New updates all the time make it even better. I really love how quick the responses are with innflow chat, it is a quick turnaround a...

What do you dislike or think could be improved?

I would like to see a dashboard of all m financials and cores or each property so I can get a quick snapshot of the health of each property. I would like this system to link directly to my bank so that it...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 12, 2022 Cynthia F. from Inn-Flow replied:
 Thank you for taking time to provide a review.  We are happy to hear that you are pleased with the a... 

Pricing

Monthly subscription (Flat)
Less than $500/month

Recent News & Content

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Resources & reports

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Popular Inn-Flow Integrations

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