Inn-Flow
4.9 (131 REVIEWS)
HT Score
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Inn-Flow
Ranked 3 (out of 35) in Finance & Accounting Software
2023 Finalist
HotelTechAwards
Hoteliers voted Inn-Flow as the #3 Finance & Accounting Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldOne Solution. Built for Hotels.
97% recommended by 133 hotels
Hyatt, Omni Hotels, Marriot & 130 others
More than 50% of Inn-Flow’s reviews come from United States of America.
Ratings Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Inn-Flow is the #3 most trending product in the Finance & Accounting Software category (out of 35) and the #160 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreInn-Flow has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Inn-Flow as the #3 Finance & Accounting Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Inn-Flow
Founded in 2009 | Headquarters in Cary (United States) | 100 employees
Inn-Flow is the fastest growing hotel management platform in the industry because it’s designed to manage all aspects of hotel operations, saving owners time and money in all departments. Our platform is backed by a 98% retention rate and supports over 1,000 hotels.
Inn-Flow is a single platform that runs Accounting, Labor, Procurement, and Sales. We also offer Payroll and Bookkeeping Services.
Take advantage of the best hotel software platform on the market to gain increased visibility into the performance of your hotel portfolio. Inn-Flow's interactive dashboards provide actionable analytics so you can make more informed business decisions.
Consolidate multiple vendors into one solution for greater visibility and productivity.
Capabilities
Budgeting and Forecasting
Budgeting and Forecasting
Control your expenses by establishing budgets based on multiple factors, including CPOR. Create custom budgets and eliminate spreadsheets. Copy budgets between hotels and years.
Enterprise Reporting
Enterprise Reporting
Make better informed financial decisions utilizing real-time data and have visibility across all brands.
PMS Integrations
PMS Integrations
Inn-Flow seamlessly integrates with your Property Management System (PMS), automatically importing critical data into your accounting system and providing valuable metrics to help drive your budgets and forecasts.
AP Automation
AP Automation
Dedicated inbox for emails. Separate batch scanned invoices. Automate invoice entry. Direct invoices to the right person for approval. No fuss vendor payments. Securely and seamlessly monitor bank transactions in real-time.
Bank Sync / Reconciliation Automation
Bank Sync / Reconciliation Automation
Inn-Flow's accounting software seamlessly integrates with your bank so you can see all transactions and financial data in real time. The auto reconcile feature compares bank line items against existing transactions in the register for daily reconciliation.
Features
Accounting
4/5 features
Forecasting & Budgeting
4/5 features
Reporting
4/5 features
Compliance & Tax
4/5 features
Data Management & Integration
4/5 features
Available Add-ons & Modules
Labor Management Software
Scheduling & Labor Management
All the tools you need to manage labor costs and improve efficiency with a facial recognition time clock, drag and drop scheduling, overtime at risk alerts and actionable analytics.
Payroll
Payroll Software
Inn-Flow can process your payroll for you, with the bonus of automated integration between Labor Management and Accounting.
Bookkeeping Services
Finance & Accounting Software
Our dedicated accounting support specialist can help with your everyday internal bookkeeping functions so that you can focus on the core management of the assets.
Budgeting and Forecasting
Finance & Accounting Software
Create annual budgets and forecast directly in the software. We also provide the ability to create project budgets and capital budgets.
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
"When we started looking for new software, we wanted one vendor with a couple of different products like labor, sales, and accounting, and accounting services. We wanted to consolidate everything into one place, and Inn-Flow was the system that we found that does all of those services."
Renish Patel
Principal @
Infinity Hotel Group
"Inn-Flow is very cost-efficient and time-efficient, and definitely worth looking into for an all-encompassing hotel management platform. It’s just one place. One login. And everything at your fingertips. Our team loves it! And we’re saving 25-30% compared to what we were paying for our previous modules. It’s a winner."
Robyn Mounce
CFO @
Renascent Hospitality
"It was very time consuming to enter our bi-weekly payroll into our prior accounting system. Because Inn-Flow also offers a payroll service, they have taken that off my plate and saved at least an hour of my time every payroll cycle. It is done right every week and automatically allocated across payroll periods. It has saved us money. The total cost of using Inn-Flow’s Accounting Software, Labor Management, and Payroll Services each month is less that what we were paying our previous software and 3rd party processor fees. We’re getting more for less money."
Adam Leath
Managing Director @
Leath Company
Featured Customers
Popularity by Segment
Size
2 | X-Small (1-9 room)
1 | Small (10-24 room)
20 | Medium (25-74 room)
88 | Large (75-199 room)
40 | X-Large (200+ room)
Country
149 | United States of America
2 | India
1 | Bahamas
Type
114 | Branded Hotels
37 | Bed & Breakfast & Inns
34 | Limited Service & Budget Hotels
17 | Airport/Conference Hotels
14 | Extended Stay & Serviced Apartments
14 | Luxury Hotels
8 | Motels
8 | Resorts
7 | Boutiques
7 | Hostels
6 | City Center Hotels
4 | RV Parks & Campgrounds
Region
149 | North America
2 | Asia Pacific
1 | Central America
Category
131 | Finance & Accounting Software
76 | Scheduling & Labor Management
More Products by Inn-Flow
Hotelier Rating
10
The system is very helpful with Scheduling.
General Manager from 100 to 199 room Branded Hotel in Commerce (United States of America)
Verified
2 days ago
As General Manager, It help control the Overtime hours. Also Labore safe times. Maybe if we could make it easier for the team members to receive access to their cell phones.
United States of America
United States of America
General Manager
Large Hotel
10
Great service and expertise
General Manager from 75-99 room Branded Hotel in
Verified
2 days ago
10
manager
banquet manager from 200 to 499 room Branded Hotel in Cary (United States of America)
Verified
3 days ago
easy to use goes straight to what i need loads quickly i love the bulk selection to delete i love it
United States of America
United States of America
banquet manager
X-Large Hotel
10
Inn Flow customer Experience
Assistant General Manager from 200 to 499 room Branded Hotel in Charlotte (United States of America)
Verified
5 days ago
* Inn flow is intuitive *It is easy to work with* Information is easy to find**Easy to correct issues for Accounting..
United States of America
United States of America
Assistant General Manager
X-Large Hotel
6
My experience has always been pretty good. There's always someone to text or email.
Assistant General Manager from 100 to 199 room Branded Hotel in Raleigh (United States of America)
Verified
9 days ago
It gives us the ability to track all the numbers. It is personally important to me to keep a record of the deposits.Also, the segmentation rocks!
United States of America
United States of America
Assistant General Manager
Large Hotel
10
User Friendly
Assistant General Manager from 100 to 199 room Branded Hotel in Cary (United States of America)
Verified
10 days ago
I have worked with many different accounting systems while in the Hospitality industry and Inn-Flow is one of the most user friendly I have used. I highly recomend Inn-Flow!
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Future proof investments
Front desk agent from 50-74 room Branded Hotel in Rock Hill (United States of America)
Verified
11 days ago
It’s for the modern era. You can see a lot all in once place at once. Increases accountability and ease of use
United States of America
United States of America
Front desk agent
Medium Hotel
10
Owner review
Owner from 100 to 199 room Bed & Breakfast & Inn in Bordentown (United States of America)
Verified
20 days ago
Support and user friendly. Good staff. Interaction between the modules, Labor SMILE IPAD Reports some of them and the corporate staff
United States of America
United States of America
Owner
Large Hotel
10
The Amazing “Raquel DuBois”!
CEO from 50-74 room Bed & Breakfast & Inn in Douglas (United States of America)
Verified
24 days ago
Honestly, Raquel DuBois saved my InnFlow experience. She took her time and helped me and the team get on track. She aided me in training our team and has been a partner since we started in 2020. I don’t know the experience with others but I am recommending everyone that I know to InnFlow and to Raquel. Technical support was on point and the...
United States of America
United States of America
CEO
Medium Hotel
10
Thee Best
General Manager from 75-99 room Branded Hotel in Summerville (United States of America)
Verified
25 days ago
Everything is simple, explanatory, and manageable of the labor, accounting, staffing, scheduling, reports invoice time managing and employees can see there time as well.
United States of America
United States of America
General Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Very flexible product for hotel accounting with easy to navigate menu and robust reporting module. So many report options to choose from, in addition to ability to create operational, capital and project budgets.
Showing all answers to: "What does this product or service do well?"
Very flexible product for hotel accounting with easy to navigate menu and robust reporting module. So many report options to choose from, in addition to ability to create operational, capital and project budgets.
From the top down, Inn-Flow has superior implementation and product service support to make your hotel teams feels comfortable and confident. Inn-Flow really is a one-stop-shop, by offering so many integrated tools to help hoteliers.
Question:
What differentiates this product or service from the competition?
Answer:
Exceptional product and outstanding customer service! Our experience has been wonderful, from implementation throughout. The Inn-Flow team is available to answer any questions and solve any issues related to PMS and accounting. Highly recommend!
Showing all answers to: "What differentiates this product or service from the competition?"
Exceptional product and outstanding customer service! Our experience has been wonderful, from implementation throughout. The Inn-Flow team is available to answer any questions and solve any issues related to PMS and accounting. Highly recommend!
Inn-Flow consistently innovates to ensure they offer best in class products. From new dashboards, faster load times, new tools / features, Inn-Flow evolves as the industry does to meet the needs and demands of hoteliers.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you are looking for a well functioning web-based accounting software for your hotel with a great customer service, you found it in Inn-Flow! The only downside is Inn-Flow doesn't offer online bill payment, yet.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you are looking for a well functioning web-based accounting software for your hotel with a great customer service, you found it in Inn-Flow! The only downside is Inn-Flow doesn't offer online bill payment, yet.
What are you waiting for? :) So much of our industry is built on relationships and trust that when you find a good partner or product, it's important to share it with others to assist them in growing and managing their business(es). I hope you take me up on it.
Recommended by
Dasha Gay
Accountant
@
Silver Lake Accounting, LLC
Joseph Arends
President & Founder
@
Chicago Marketing Consultancy
Dasha Gay
Accountant
@
Silver Lake Accounting, LLC
Joseph Arends
President & Founder
@
Chicago Marketing Consultancy
Are you a consultant or vendor that recommends Inn-Flow?
Leave a recommendation
Posts
Inn-Flow
2 months ago
Inn-Flow Reveals Transformative New Website and Branding
Inn-Flow
10 months ago
Inn-Flow Named as Finalist in Two Categories in 2023 HotelTech Awards
Inn-Flow
1 year ago
Labor Management Transformation - Family Business Turned Corporate Collective
Inn-Flow
1 year ago
Why Daily Frustrations and Gaps in Former Accounting Solutions Drove Southwest Hospitality to Adopt Inn-Flow
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Support
Verified Support
Inn-Flow has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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