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Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Planet Payments
5.0 (2 REVIEWS)
Unranked in Payments Processing Software
We offer a revenue generating payments partnership
80% recommended by 105 hotels
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Planet products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Planet Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Planet Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Planet
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Planet's Provided Description:
"Accept payments in every way, shape and form. We provide integrated digital payment services on a unique single platform that offers acquiring, processing, digital wallets, VAT refund and currency conversion services. Our strength is our integrations to 100's of acquirers and partners globally. Take advantage of our all-in-one solution or select modular components to meet your needs. Choose Planet as your acquirer or keep your existing one - we're flexible. Our payment platform has you covered; online, in-store, via a payment link or via gift cards. We support 150+ currencies with our currency conversion service, so customers pay how they want to, and you earn revenue on every transaction. Customers can pay by credit cards/debit cards, contactless, chip and pin, and mobile wallets. As well as Alternative Payment Methods (APMs) such as PayPal and AliPay, We Chat Pay and Klarna at POS. Our online portals and dashboards for reporting, reconciliations and settlement management help you keep track of your growing hotel business. Smooth, secure payments however your guests want to pay - fully integrated to your PMS."
Capabilities
Planet doesn’t have any benefits or use cases available
Features
Workflow Automation
Payment Methods
Security & Fraud Prevention
Multi-Currency
Adjustments
Hardware
Recommended by
Achievements
This vendor's trending score is rising, Planet Payments is the #9 most trending product in the Payments Processing Software category (out of 52) and the #609 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morePlanet’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Pricing Available By Request
Planet has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Close sales 90% faster and with lower costs and chargeback risk with SertifiPay.
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Hotelier Rating
Looking for specific info?
Payment check and web site assistance
Accounting dept. from 100 to 199 room City Center Hotel in Bologna (Italy)
Protel Air
Revenue Manager from 100 to 199 room in Bad Gleichenberg (Austria)
It looks like Planet is not recommended by any hotels
Check out the top 10 most recommended Planet alternativesExpert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
protel, is characterised by its versatility. It fulfils the requirements of different types of hotels, such as individual hotels, hotel chains and resorts. Protel offers extensive functions that optimise processes. It supports hotels throughout the guest journey, making it a versatile and efficient solution.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The protel io interface offers the possibility of deep integrations. This is backed up by the exceptional support team that is available for all enquiries. In addition, protel is constantly adapting to integrate new technologies into its system so that the software is always at the forefront of industry advancements.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
I would recommend looking at both the on-premise solution and the protelAir cloud solution. Given the different requirements for a PMS, it is important to evaluate these products and seek advice from the excellent protel team to find the best solution for your specific needs.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Planet has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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