Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Founded in 2001 | Headquarters in Bethesda (United States) | 277 employees
IntelliSight by Otelier is a comprehensive data management and analytics platform specifically designed for the hospitality industry. It centralizes data across your entire hospitality enterprise, automates data collection from a multitude of sources, and provides real-time analytics through dynamic visualizations. The platform helps stakeholders across all departments access automated reports, AI summary reviews, and AI summary recommendations to make more informed decisions. By offering insightful analytics, IntelliSight enables your team to optimize operations, increase revenue, and enhance profitability, seamlessly integrating into your existing business operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Otelier products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Otelier's Provided Description:
"Centralize data across your hospitality enterprise and rely on automated reports and dynamic visualizations to help you run a smarter hospitality business. Otelier IntelliSight automates data collection from various sources across your portfolio and properties. Give stakeholders across all departments the real-time analytics they need to make more informed decisions that drive revenue and profitability."
Aggregate data from your various systems into customizable views and reports for deeper analytics using seamless integration. Automate your data pipeline, normalize data across systems, and pull data down to the transaction level from any system.
Gain insights to make better business decisions
Gain insights to make better business decisions
Jumpstart data-informed decision making. Otelier IntelliSight lets you skip the data aggregation and focus on uncovering insights to improve revenue and profitability.
Get actionable views of important KPIs
Get actionable views of important KPIs
Track and course correct on important KPIs like RevPAR, ADR, occupancy, and more.
Easily identify upsell opportunities
Easily identify upsell opportunities
See revenue opportunities easier than ever before by identifying upsell opportunities in F&B, room, and event sales from clear visualizations in drill-down dashboards.
Benchmark performance across your portfolio
Benchmark performance across your portfolio
Identify opportunities for improvement by benchmarking your property or portfolio segment’s performance against similar properties or segments. Compare KPIs to budget or specific time periods.
See analytics and insights your way
See analytics and insights your way
Customize reports and dashboards to your needs or take advantage of more than 100 pre-defined, industry-standard reports and views to make analysis a breeze. Otelier IntelliSight provides the flexibility you need to empower your team with actionable insights and data on the KPIs that matter most.
Get enhanced pace reporting
Get enhanced pace reporting
Review on-the-books positions and pinpoint pickup over time effortlessly using the industry’s best pace reporting tools.
Unlock detailed revenue analytics
Unlock detailed revenue analytics
Maximize revenue across your hotel portfolio with ease. Uncover insights to maximize total revenue with detailed revenue analytics reporting and visualizations.
Analyse the impacts of your decisions immediately and identify upsell opportunities so you can provide data-backed feedback to your staff and make the most of your food & beverage data.
Understand how your event spaces impact your entire hotel so you can identify what works and what doesn’t. Benchmark your different spaces, not just against each other, but by day of the week and season.
Add Otelier Rec to any Otelier product to automate bank reconciliations and income audit journaling and effortlessly reconcile OTA and third-party bookings.
Lighthouse is commonly considered an alternative to Otelier for Large hotels due to its effective rate shopping tools and responsive customer support, although some limitations in customization and analytical depth may influence its fit for specific operational needs.
Lighthouse is commonly considered an alternative to Otelier for Large hotels due to its effective rate shopping tools and responsive customer support, although some limitations in customization and analytical depth may influence its fit for specific operational needs.
Actabl is commonly considered an alternative to Otelier for Limited-Service-Budget hotels due to its streamlined forecasting and budgeting capabilities, which offer ease of use and efficiency in managing daily hotel operations, though users may encounter occasional integration and performance challenges.
Actabl is commonly considered an alternative to Otelier for Conference hotels due to its ease of use in user workflow management and the real-time nature of its data reporting, though some users note room for improvement in report customization and system response times.
Actabl is commonly considered an alternative to Otelier for Bed-N-Breakfast hotels due to its efficient guest communication and operation management capabilities, although both platforms show room for improvement in customization and integration with existing systems.
Actabl is commonly considered an alternative to Otelier for Limited-Service-Budget hotels due to its streamlined forecasting and budgeting capabilities, which offer ease of use and efficiency in managing daily hotel operations, though users may encounter occasional integration and performance challenges.
Actabl is commonly considered an alternative to Otelier for Conference hotels due to its ease of use in user workflow management and the real-time nature of its data reporting, though some users note room for improvement in report customization and system response times.
Actabl is commonly considered an alternative to Otelier for Bed-N-Breakfast hotels due to its efficient guest communication and operation management capabilities, although both platforms show room for improvement in customization and integration with existing systems.
Otelier - Q1 '26 Business Intelligence Survey Insights
By hotel size
Otelier is ranked #15 of 15 for Large in Business Intelligence5 reviews, 86% recommendPopular alternatives: Lighthouse, Actabl, Duetto and 11 others
Lighthouse is commonly considered an alternative to Otelier for Large hotels due to its effective rate shopping tools and responsive customer support, although some limitations in customization and analytical depth may influence its fit for specific operational needs.
Large hotels say that Otelier's Business Intelligence ranks highly in verified HotelTechReport reviews due to its customizable reporting, efficiency in deploying new features, and deep commercial analysis capabilities, which are crucial for managing large-scale operations effectively.
By hotel type
Otelier is ranked #17 of 17 for Limited Service & Budget Hotels in Business Intelligence5 reviews, 90% recommendPopular alternatives: Actabl, Lighthouse, M3 and 13 others
Actabl is commonly considered an alternative to Otelier for Limited-Service-Budget hotels due to its streamlined forecasting and budgeting capabilities, which offer ease of use and efficiency in managing daily hotel operations, though users may encounter occasional integration and performance challenges.
Limited-Service-Budget hotels say that Otelier's Business Intelligence is praised in verified HotelTechReport reviews for its cost savings, efficiency, and flexibility in data customization. These strengths support the specific needs of Limited-Service-Budget hotels effectively.
Otelier is ranked #18 of 18 for Airport/Conference Hotels in Business Intelligence5 reviews, 84% recommendPopular alternatives: Actabl, Lighthouse, M3 and 14 others
Actabl is commonly considered an alternative to Otelier for Conference hotels due to its ease of use in user workflow management and the real-time nature of its data reporting, though some users note room for improvement in report customization and system response times.
Conference hotels say that Otelier's Business Intelligence ranks highly in verified HotelTechReport reviews due to its customizable reporting, ease of integration, and ability to tailor analytics to industry-specific needs. These strengths are crucial for operational efficiency and informed decision-making in Conference settings.
Otelier is ranked #16 of 17 for Bed & Breakfast & Inns in Business Intelligence5 reviews, 88% recommendPopular alternatives: Actabl, Lighthouse, M3 and 13 others
Actabl is commonly considered an alternative to Otelier for Bed-N-Breakfast hotels due to its efficient guest communication and operation management capabilities, although both platforms show room for improvement in customization and integration with existing systems.
Bed-N-Breakfast hotels say that Otelier's Business Intelligence ranks highly due to verified HotelTechReport reviews citing its user-friendly setup, customized data analytics, and efficient report configuration. Otelier effectively caters to industry-specific needs with customizable solutions and quick support responses.
This vendor's trending score is rising, IntelliSight by Otelier is the #22 most trending product in the Business Intelligence category (out of 74) and the #981 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
One of the standout features of Otelier is its ability to provide instant access to data, allowing for real-time decision-making with confidence. The seamless cross-filtering across multiple dimensions is incredibly powerful, enabling deep dives into performance metrics with precision. What I appreciate most is how Otelier ensures data accuracy down to the penny, a crucial aspect for effective revenue management. The platform’s ability to dissect lead days, length of stay by rate and room product, and guest segmentation by geo and account level provides a holistic view of business performance. These insights empower strategic decision-making, making it easier to optimize pricing, inventory, and marketing efforts. Otelier gives me the ability to transform raw data into actionable intelligence, making it an essential tool for any revenue or data strategist in the hospitality industry .
What do you dislike or think could be improved?
One area that could be improved is the timeliness of problem resolution. While Otelier is a great system, some functionalities, particularly new developments, can experience occasional lags. However, the core systems that have been around for a long time have undergone extensive refinement, and most data extraction issues in these areas have already been resolved.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
4.0/5
One of the standout features of Otelier is its ability to provide instant access to data, allowing for real-time decision-making with confidence. The seamless cross-filtering across multiple dimensions is incredibly powerful, enabling deep dives into performance metrics with precision. What I appreciate most is how Otelier ensures data accu...
United States
Corporate Direct Business Intelligence & Distribution.
An excellent solution for business analytics in the hotel. Quick to install, easy to use and great support line . There is a huge possibility of setting up self-configuring reports with the most detailed breakdown through Visual BI portal. InTouch was implemented in 2019 in 50 more than 70 hotels in the region. The implementation of this project took no more than two months. With such a volume of work, the number of tasks on our part was minimal, the main work on deploying the system was carried out by the provider. The system customization made it possible to take into account all the specifics of our region and our company. We could upload our own micro-regions, cities, specific categories of hotels and other data specific only to our company and our region.
What do you dislike or think could be improved?
Ability to subscribe to reports, to upload budgets and forecasts directly through the application, but not via support line. Would be better to have faster response time of dashboards.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
An excellent solution for business analytics in the hotel. Quick to install, easy to use and great support line . There is a huge possibility of setting up self-configuring reports with the most detailed breakdown through Visual BI portal. InTouch was implemented in 2019 in 50 more than 70 hotels in the region. The implementation of this pr...
PMS Snapshot is useful to check data integrity (e.g. market segment usage, country accuracy) as well as analyze aggregated hotels to understand trends.
What do you dislike or think could be improved?
Speed of data access, missing data on past and future dates. Though when errors are flagged, ITD provides immediate support.
3.5
Average
Ease of Use
3.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5
PMS Snapshot is useful to check data integrity (e.g. market segment usage, country accuracy) as well as analyze aggregated hotels to understand trends.
their understanding of industry-specific needs and efficiency in getting new features deployed and fallback processes implemented to reduce data loss and increase reporting usability.
What do you dislike or think could be improved?
the user-facing, business unit-level platform could be faster and more user-friendly to users who might be novices when it comes to using reports and business intelligence tools.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
their understanding of industry-specific needs and efficiency in getting new features deployed and fallback processes implemented to reduce data loss and increase reporting usability.
One button report and fully understanding of hotel business analysis. Covers different commercial department disciplines analysis which is very deep.
What do you dislike or think could be improved?
Suggest add Corporate aggregated reports, suggest improve reports related to actual result, pace analysis; pricing analysis; F&B reports to be further added.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
One button report and fully understanding of hotel business analysis. Covers different commercial department disciplines analysis which is very deep.
The platform is user friendly and helps enable data-driven decision at any times. The AXIS-Bi or the data mining section is dynamic and one can have his own view by maneuvering the key measures which offer insights on the decisions making process. With an platform that is easy to work and supports the analytics journey, from data preparation to analysis. This tool gives you the visibility and helps you manage the needs of the organization to become more data insight driven.
What do you dislike or think could be improved?
The appearance and feel of the reports + should be improved, & reports should come with charts by default ( without switching modes). The system can be unreliable and slow at times, necessitating rapid intervention. Access to the report scheduler could be a good addition with options to deliver daily/ weekly / monthly.
3.5
Average
Ease of Use
4.0/5
Customer Support
3.0/5
ROI
4.0/5
Implementation
4.0/5
The platform is user friendly and helps enable data-driven decision at any times. The AXIS-Bi or the data mining section is dynamic and one can have his own view by maneuvering the key measures which offer insights on the decisions making process. With an platform that is easy to work and supports the analytics journey, from data preparatio...
- Give full flexibility on site customization and new developed reports to cater our needs on hotel and market insights - Efficient turnaround time and response is always appreciated
What do you dislike or think could be improved?
Pace view development in full aspects (room type, channel, membersip, etc.) is always a preferred function to have it implement
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
- Give full flexibility on site customization and new developed reports to cater our needs on hotel and market insights - Efficient turnaround time and response is always appreciated
Absolutely enjoyed working with Ryan from ITD. He has strong understanding of PMS databases and OPERA processes, and has a strong team to effectively implement the solution for our group. Additionally, the Business Intelligent product is highly customizable to the needs of our organization offers extremely good value when compared to the pricing of the competitors. Their product has provided us cost savings, time efficiencies and improved analytics and understanding in our business.
What do you dislike or think could be improved?
Loading time can be slow and long when drilling into deeper granular datasets. Could use some product enhancements in VisualBI and AxisBI. Also would occasionally experience data quality issues in their daily data exports.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5
Absolutely enjoyed working with Ryan from ITD. He has strong understanding of PMS databases and OPERA processes, and has a strong team to effectively implement the solution for our group. Additionally, the Business Intelligent product is highly customizable to the needs of our organization offers extremely good value when compared to the pr...
A useful service that disseminates business intelligence through easy to read dashboard s that provide unique business insights to operational teams with daily automation.
Group Portfolio Director of Revenue
from
200 to 499 room
Branded Hotel
in
Cairns
(Australia)
ITD provides great service, with somewhat customizable reporting. The service provides fully automated summarization of key performance metrics displayed in easy to read charts and graphs.
What do you dislike or think could be improved?
The sheer volume of accessed data can overload servers causing errors when navigating. The inhouse BI service is extremely powerful, however can be unresponsive when manipulating large amounts of information.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
ITD provides great service, with somewhat customizable reporting. The service provides fully automated summarization of key performance metrics displayed in easy to read charts and graphs.
I have been using InTouch Data for over 5 years in different organizations I strongly believe it is the best BI tool in the market, especially for F&B revenue management. ITD team is very flexible and can adjust the reporting based on your business needs. AxisBI functionality allows you to build your own reports and thanks to this feature we have been able to extract data that we didn't know we had and that resulted in numerous revenue success stories. We have been working with ITD team to have PMS connectivity that would allow us to look at hotel guest spend from a completely new angle and drill down into guest behavior on market segment, room type or nationality level. Another positive note is that ITD team is extremely supportive and has fast response time to ensure any question/challenge is quickly resolved. Highly recommend InTouch Data to any size organization/hotel.
What do you dislike or think could be improved?
InTouch Data team always listens to clients' feedback and always tries to improve the tool. We very much look forward to connecting other data sources to ITD in 2023.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
I have been using InTouch Data for over 5 years in different organizations I strongly believe it is the best BI tool in the market, especially for F&B revenue management. ITD team is very flexible and can adjust the reporting based on your business needs. AxisBI functionality allows you to build your own reports and thanks to this feature w...
Otelier has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.