Stardekk (Cubilis)

3.9 (10 REVIEWS)

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Stardekk (Cubilis)

3.9 (10 REVIEWS)

Unranked in Channel Managers

Hospitality Technology, Cubilis Channel Manager, Cubilis Booking Engine, Cubilis Booking Planner, PSP, RMS and Website Manager

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Ratings Summary

3.9
Average
Ease of Use
4.2/5
Customer Support
4.2/5
ROI
4.0/5
Implementation
3.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Stardekk (Cubilis) is the #29 most trending product in the Channel Managers category (out of 107) and the #873 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Stardekk’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Stardekk (Cubilis)
Founded in 2001 | Headquarters in Brugge (Belgium) | 500 employees
The Cubilis Channel Manager is the engine that drives your online distribution and is an indispensable tool to maximise the online visibility of your hotel, B&B or holiday home. It gives you access to 200+ online booking channels, ranging from major players like Booking.com and Airbnb to smaller local channels. The central dashboard makes it easy to manage your prices and availabilities on your own website and on all channels. Changes are implemented instantly, thereby avoiding double bookings!

Capabilities

profile-empty-state.svg

Stardekk doesn’t have any benefits or use cases available

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Booking Engine

Booking Engine
The Cubilis Booking Engine is carefully designed to maximise your direct bookings, so you pay less commission. The booking module blends seamlessly with every website, is 100% mobile-friendly and can be personalised to match the rest of your branding. Thanks to the integrated Ratebox price comparison tool, you can highlight your lower direct booking rate and other benefits to persuade even more people to book directly.

INCLUDED

Pricing Assistant

Revenue Management Systems
Don't have enough time or staff to optimise your room prices? Then you're inevitably missing out on bookings & revenue! You can now automate your pricing based on accurate market data thanks to the Pricing Assistant, our new integrated pricing tool.

PREMIUM ADD-ON

Bokingplanner All-in One

Property Management Systems
Automate your front desk duties! The user-friendly Bookingplanner PMS reduces your administration, simplifies your reception duties and speeds up many other daily tasks. Because the PMS is hosted in the cloud, you can manage your reservations and communication at any time, from anywhere. Save hours of time every week, so you can focus on your guests and provide an excellent stay!

PREMIUM ADD-ON

Payment provider

Payments Processing Software
Offering a variety of online payment options on your hotel website enables guests to complete their reservation effortlessly. Integrate the Cubilis booking module with a renowned payment provider (PSP) and allow hotel guests to pay securely with their preferred payment method. This ensures your hotel or B&B doesn't miss direct bookings and pays less commission to OTAs.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Stardekk Average Stardekk

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Hotelier Rating

Excellent
7
Very Good
0
Average
1
Poor
0
Terrible
2

Property Size

  • Small (1)
  • Medium (2)
  • X-Large (1)

Country

  • Netherlands
    Netherlands
    (3)
  • France
    France
    (2)
  • Luxembourg
    Luxembourg
    (2)
  • Colombia
    Colombia
    (1)
  • Switzerland
    Switzerland
    (1)
  • Finland
    Finland
    (1)

Region

  • Europe
    Europe
    (9)
  • South America
    South America
    (1)
1

weird way of customer loyalty

Hotel Owner from 25-49 room City Center Hotel in Amsterdam (Netherlands)

Verified
17 months ago
The ease of managing different OTAs makes it a lot easier to change prices and conditions, just like with all other Channel Managers
Country Netherlands
Hotel Owner
Medium Hotel
2

Works ok for simple user cases

Chief Commercial Officer from 10 to 24 room Extended Stay & Serviced Apartment in Helsinki (Finland)

Verified
3 years ago
Cubilis channel manager works well for distribution of major OTAs booking.com and Expedia. The extranet is fairly easy to use.
Country Finland
Chief Commercial Officer
Small Hotel
10

Great connection with PMS

Manager from Hostel in Den Haag (Netherlands)

Verified
4 years ago
- Great connection with PMS - Good service - Super start with the best help
Country Netherlands
Manager
10

A great Channel Manager

General Manager from Boutique in Paris (France)

Verified
4 years ago
They are always available for any question or problem. The staff is internal to the company, I know them and they know how I work. It is very important for me. They helped me to set my organisation, according to my requirements. Today, I can work easily and quickly.
Country France
General Manager
10

Very good Partner

General Manager from 200 to 499 room Luxury Hotel in Luxembourg (Luxembourg)

Verified
4 years ago
Very good Partner We have been working for many years with Stardekk and they have always followed us in our development and have developed very good products. The staff are very responsive and are open to new ideas for development
Country Luxembourg
General Manager
X-Large Hotel
9

Swiss Bed & Breakfast Manager Review of Stardekk

Manager from Bed & Breakfast & Inn in Fribourg (Switzerland)

Verified
4 years ago
The people are very welcoming and when we have problems with cubilis there is a very good understanding.
Country Switzerland
Manager
10

Easy to use, helpful staff

General Manager from 50-74 room City Center Hotel in Luxembourg (Luxembourg)

Verified
4 years ago
The product is easy to use. The staff is very reactive and helpful The price-budget is even for small hotels affordable
Country Luxembourg
General Manager
Medium Hotel
10

French City Center Hotel Reservations Manager Review of Stardekk

Reservation Manager from City Center Hotel in Paris (France)

Verified
4 years ago
We have been using cubilis for more than 6 years. Very happy about it. Very good support team.
Country France
Reservation Manager
7

Very efficient and user friendly

Revenue Manager from Branded Hotel in Amsterdam (Netherlands)

Verified
6 years ago
Its very simple to use, saves huge amount of time that we used to spend on updating individual extranets separately
Country Netherlands
Revenue Manager
9

Channel Manager - easy to use

Founder from Limited Service & Budget Hotel in Colombia (Colombia)

Verified
6 years ago
As a Freelance Revenue Manager, I use Cubilis as a channel manager for several hotels I manage. Their solution is a great tool to control prices & inventory. It's a very stable system with very few bugs or issues which is a plus in a dynamic sector.
Country Colombia
Founder
  • 1

Recommend empty

It looks like Stardekk is not recommended by any hotels

Check out the top 10 most recommended Stardekk alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Stardekk is such an incredibly versatile platform. Their Cubilis channel manager is very easy to set up, map with your PMS, and troubleshoot. With some PMSes, the mapping is fully automated, saving you much time when migrating your tech-stack and/or updating your rate plan.

Question:

What differentiates this product or service from the competition?

Answer:

The Stardekk team has a massive heart for their clients. Rather than onboarding clients left, right, and center, they focus on specific regions and audiences to ensure a very high level of service. This service is provided by the support team, and certainly also by the sales & account management teams. Their level of expertise is fantastic and I highly recommend hoteliers to explore their options with Cubilis by Stardekk, as there is much added value to be provided!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

When changing your channel manager, make sure to clean up your rate plan. Don't just migrate it. Clean it up from top to bottom, deleting old rate plans that don't deliver results and adding new ones (ask the Stardekk team for advice on what works best). Don't be afraid to connect many new OTA's and channels, as it'll boost your visibility in untapped markets.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Christoph Irving Head of Partnerships @ RoomPriceGenie
RecommendationAvatar
Christoph Irving Head of Partnerships @ RoomPriceGenie
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Support

Unverified

Stardekk has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

Learn more about the GCSC Certification

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Response Time

Slow

Recommended

78%

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