MeetingPackage Event Operations

Most meeting room enquiries still arrive as a web form or an email, which means the customer waits and your team spends the afternoon writing quotes. The MeetingPackage Booking Engine turns your own website into a real Groups, Meetings & Events sales channel. Customers see live pricing and availability, then book meeting rooms, bedrooms and food and beverage in one flow. Your team manages everything from one place, with no double-keying into your PMS or channel manager. It is built only for Groups, Meetings & Events, not adapted from a bedroom booking engine, and hoteliers voted it the best Online Venue Booking Platform on Hotel Tech Report six years running. Key features: - Instant Booking: customers see live price and availability and confirm on the spot. - Booking Request: customers see pricing, your team confirms availability in a short window. - RFP path: complex enquiries captured online and answered with a branded proposal. - Group bookings: bedrooms, meeting spaces and food and beverage sold together in one flow. - Branded widget: the booking experience carries your fonts, colors, and logo. - Deep integrations: connects to your PMS and channel manager so nothing is re-keyed. Best for: mid-size and large hotel chains that want to capture small and mid-size meeting business online instead of losing it in an inbox.

4.7 (121 REVIEWS)

Hotel sales teams spend more time on admin than on selling: reading enquiry emails, copying details into systems, chasing missing information. The MeetingPackage AI-enhanced operating system takes that work off their plate. The AI Agent reads inbound RFPs from all channels, pulls out every detail, follows up in the customer's own language for anything missing, and files a complete, structured request into MeetingPackage, turning up to an hour of manual handling into seconds. Your team stays in control, with human takeover available at any point, and spends its time on the high-value business that actually needs a person. It is built only for Groups, Meetings & Events. Key features: - AI Agent: reads inbound RFPs and files a complete structured request automatically. - Data extraction: captures dates, guest count, room needs, food and beverage, budget and contacts. - Smart follow-up: sends one tailored message in the customer's language for missing details only. - Venue intelligence: checks capacity and suggests a sister property when the first cannot fit. - Priority escalation: flags high-value enquiries so the team acts on them first. - Human takeover: staff can step into any conversation at any time. Best for: Directors and VPs of Sales at hotel groups whose teams are buried in inbound enquiry admin.

4.6 (78 REVIEWS)

Most venues still answer proposal requests with a PDF or Word attachment buried in an email thread, which is slow, hard to track and easy for a client to ignore. MeetingPackage replaces that with a branded, interactive proposal page: meeting rooms, food and beverage, bedrooms and services in one link, with a legally binding eSignature on acceptance and automatic follow-up so no deadline slips. When you are ready for more demand, the built-in Channel Manager distributes your meeting and event inventory to platforms like Cvent and Venue Directory from one source of truth. It is built only for Groups, Meetings & Events, and hoteliers rate it the #2 RFP and proposal tool on Hotel Tech Report. Key features: - Interactive proposals: one branded link with everything the client needs to decide. - Legally binding eSignatures: acceptance becomes an enforceable agreement instantly. - Conversation Hub: all client and team messages in one place, no lost email threads. - Automatic follow-up: reminders and deadline alerts go out without manual chasing. - Smart Hold Management: held dates release automatically if the client does not confirm in time. - Channel Manager: distributes inventory to external booking platforms from one system. Best for: hotel sales teams that want to reply to proposal requests faster and open up new distribution channels.

4.7 (57 REVIEWS)

Winning the booking is only half the job. The details still have to be right on the day. MeetingPackage handles the operational side of Groups, Meetings & Events once a booking is confirmed. The Function Diary gives you the meeting-room view: what is in which space, across every venue. The Event Diary gives you everything else, every booking at your venues whether or not a meeting room is attached, with account, room nights and ADR on the day views, so a residential group never lands on your doorstep unannounced. From there, collect rooming lists from the organiser automatically, generate branded offers and contracts straight from the booking data, assign and track tasks so nothing gets missed, and keep account and billing details accurate for a clean handover to finance. Everything sits on the same booking record your sales team already uses, so there is no re-keying and no separate operations tool to maintain. Key features: Event Diary: every event at your venues, with or without a meeting room, plus account, room nights and ADR at a glance. Function Diary: the meeting-room view, showing what is booked in which space across the portfolio. Rooming lists: the organiser fills in guest room details through an automated link. Custom documents: generate offers, contracts and brochures dynamically from booking data. Tasks: assign, track and get reminders on every to-do tied to a booking, with overdue items flagged. Billing details: corporate accounts, negotiated rates and charge information kept accurate for finance. One booking record: operations and sales work from the same data, no double entry. Best for: hotel operations and events teams that want to run confirmed events without a separate system.

0.0 (0 REVIEWS)

Most hotel sales teams know roughly what they confirmed last month. Fewer can tell you which channels earned the commission they charged, how far ahead business is booking compared to last year, or which key account has quietly stopped calling. Performance Insights turns your booking data into one commercial view of your Groups, Meetings & Events business. See revenue and conversion by channel, so you know which sources pay for themselves. Track the booking window against last year, so you know when to push rate and when to hold. Work your top accounts by value, repeat rate and year-on-year movement, with a flag when one goes quiet. Then look at every deal you did not win, sorted by reason, and at how each venue and each person on the team is performing. Built for how hotel sales teams actually work, not a business intelligence tool that needs a consultant to run it. Key features: Channel and source performance: revenue and conversion by channel, so you can see which commissions earn their keep. Booking window analysis: how far ahead business is booking this year against last, alongside a live pace view. Account performance: top accounts by value and repeat rate, year-on-year movement, and accounts that have gone quiet. Team performance: enquiries handled, conversion rate and response time for every user. Venue-level reporting: compare confirmed rates, response times and revenue per booking across the portfolio. Revenue and pipeline overview: total, confirmed and pending revenue at a glance. Conversion tracking: enquiry-to-booking rates over time and by event type. Closed-not-won analysis: every lost deal sorted by turn down, lost or cancelled reason. Raw data export: full booking-level data for your own analysis. Best for: Directors and VPs of Sales or Revenue at hotel groups who need one commercial view of Groups, Meetings & Events across every property.

0.0 (0 REVIEWS)