roommaster booking engine

4.4 (88 REVIEWS)

HTR Score icon
HT Score  
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

roommaster booking engine

Ranked 9 (out of 152) in Booking Engine

Turn Your Website Into a Direct Booking Powerhouse

More than 50% of roommaster’s reviews come from United States.

Bell avatar Bell - AI powered product analyst

I analyzed all of roommaster’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

The product under review, a hotel booking engine, has received positive feedback for its user-friendly design that facilitates quick learning and navigation by hotel staff. It offers secure automated transactions, which help in reducing the reliance on OTAs, thereby increasing direct bookings and enhancing the overall customer experience by elevating convenience and satisfaction. However, reviewers noted that there is room for improvement in processing fees, and they anticipate further enhancements through the introduction of AI chat features, which are expected to boost guest interaction and satisfaction.

What Types of Hotels roommaster is Popular For

Size

7 | X-Small (1-9 room)

85 | Small (10-49 room)

90 | Mid-Sized (50-99 room)

57 | Large (100-499 room)

1 | X-Large (500+ room)

Country

177 | United States

13 | United Kingdom

11 | Canada

8 | Australia

3 | New Zealand

2 | Guyana

2 | Bahamas

2 | Haiti

2 | Ireland

2 | Mexico

1 | Papua New Guinea

1 | Vanuatu

1 | Cambodia

1 | South Africa

1 | Egypt

1 | Bermuda

1 | Malta

1 | Belize

1 | Spain

1 | Paraguay

1 | Trinidad and Tobago

Type

103 | Resorts

94 | Bed & Breakfast & Inns

94 | Boutique Hotels

73 | Limited Service & Budget Hotels

56 | Airport/Conference Hotels

43 | Motels

41 | City Center Hotels

37 | Branded Hotels

28 | Luxury Hotels

18 | Extended Stay & Serviced Apartments

14 | Vacation Rentals & Villas

12 | Casinos

12 | RV Parks & Campgrounds

6 | Hostels

Region

190 | North America

17 | Europe

13 | Oceania

7 | Central America

3 | South America

1 | Asia Pacific

1 | Middle East

1 | Africa

Category

163 | Hotel Management Software

109 | Property Management Systems

88 | Booking Engine

40 | Channel Managers

25 | Payments Processing Software

6 | Website Design

2 | Hotel Guest Apps

2 | Hotel Metasearch Management Software

What is roommaster?

Founded in 1994 | Headquarters in Tampa, Florida | 30 employees
roommaster booking engine is a property management system designed to enhance hotel operations and boost direct reservations. It transforms hotel websites into direct reservation channels with a mobile-first design, offering seamless PMS integration. This customizable platform facilitates a 15-30% shift from online travel agencies (OTAs) to direct bookings through features like interactive rate calendars and upsell opportunities. It also provides real-time pricing synchronization for consistent guest experiences. By streamlining workflow and maximizing revenue, RoomMaster benefits any hotel looking to enhance guest engagement and direct channel growth.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of roommaster products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by roommaster

FAQs

roommaster booking engine Alternatives

Not sure if roommaster is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:

Capabilities

Effortless Rate & Inventory Management

Sleek & Mobile-Optimized Design

Advanced Insights with Google Analytics 4 Integration

Boost Bookings with Rate Comparisons

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Q2 '26 Booking Engine Survey Insights

Is roommaster a good fit for your hotel?

Small
92% (494)
#1 of 35

SiteMinder is the top alternative to roommaster among small hotels on HotelTechReport. Hoteliers point to 24/7 chat support and live agents who solve booking, mapping, and login issues quickly, which matters when a small team needs answers without delays.

Mid-sized
92% (531)
#1 of 36

SiteMinder is the top alternative to roommaster among mid-sized hotels on HotelTechReport. Hoteliers point to its real-time updates across OTAs, which help keep rates and availability aligned and cut down on overbookings.

Large
91% (111)
#1 of 21

SiteMinder is the top alternative to roommaster among large hotels on HotelTechReport. Hoteliers point to its help center support and to the way it keeps rates and availability updated in real time across connected channels, with fewer overbooking issues.

Luxury Hotels
92% (422)
#1 of 36

SiteMinder is the top alternative to roommaster among luxury hotels on HotelTechReport. Hoteliers point to its real-time synchronization, with rates and availability updating across connected channels and into PMS links without manual re-entry.

RV Parks & Campgrounds
91% (27)
#2 of 11

SiteMinder is the top alternative to roommaster among RV parks and campgrounds on HotelTechReport. Hoteliers point to its booking engine with a mobile-responsive experience, plus a channel manager that sends rate and availability updates to OTAs in real time and helps avoid overbooking.

Extended Stay & Serviced Apartments
91% (176)
#1 of 21

SiteMinder is the top alternative to roommaster among extended-stay and serviced-apartment properties on HotelTechReport. Hoteliers point to support that is “helpful,” “prompt,” and “available at any time,” plus clear visibility across channels and inventory.

North America
87% (167)
#2 of 17

SiteMinder is the top alternative to roommaster among North America on HotelTechReport. Hoteliers point to fast, knowledgeable support and real-time updates to rates and availability, with one reviewer saying it handles "all the things necessary" in one place.

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roommaster Reviews Summary

4.4
Very Good
Ease of Use
4.3/5
Customer Support
4.1/5
ROI
4.1/5
Implementation
4.1/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, roommaster booking engine is the #6 most trending product in the Booking Engine category (out of 152) and the #212 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

roommaster has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
79 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

roommaster Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

roommaster Average roommaster

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roommaster Reviews

Hotelier Rating

Excellent
59
Very Good
13
Average
8
Poor
3
Terrible
5

Property Size

  • X-Small (2)
  • Small (38)
  • Mid-Sized (26)
  • Large (22)

Country

  • United States
    United States
    (66)
  • Canada
    Canada
    (5)
  • United Kingdom
    United Kingdom
    (4)
  • Mexico
    Mexico
    (2)
  • Trinidad and Tobago
    Trinidad and Tobago
    (1)
  • Guyana
    Guyana
    (1)
  • Paraguay
    Paraguay
    (1)
  • Malta
    Malta
    (1)
  • Bermuda
    Bermuda
    (1)
  • Haiti
    Haiti
    (1)
  • South Africa
    South Africa
    (1)
  • Bahamas
    Bahamas
    (1)
  • Cambodia
    Cambodia
    (1)

Region

  • North America
    North America
    (73)
  • Europe
    Europe
    (5)
  • Asia Pacific
    Asia Pacific
    (1)
  • South America
    South America
    (2)
  • Central America
    Central America
    (4)
  • Africa
    Africa
    (1)
10

Booking Engine & Hotel Management Software Setup

Consultant from 25-49 room Boutique in Aberdeen (United Kingdom)

Verified
3 days ago
The Roommaster system allows us to integrate the booking engines within our own hotel website. The process wasn't the easiest to set up and understand for us, however the customer support we received from Ahmed El Gindy & Kostas Christopoulos was extremely helpful. Ahmed really did provide us with the help we needed and without him we would...
Country United Kingdom
Consultant
Small Hotel
10

Room Master

Manager from 25-49 room Bed & Breakfast & Inn in Crosslake (United States)

Verified
8 days ago
Room master is great. They have user friendly features at the tip of your hands. The support staff are always so helpful.
Country United States
Manager
Small Hotel
9

I have experience 8 year for support roomMaster.

Hospitality Engineer from 75-99 room Motel in Phnom Penh (Cambodia)

Verified
22 days ago
I like the function front office and back office because it's easy perform reservation, check-in, check-out, walk-In and other function easy to use.
Country Cambodia
Hospitality Engineer
Mid-Sized Hotel
3

Owner

Owner from 25-49 room Bed & Breakfast & Inn in Pella (United States)

Verified
25 days ago
Account Manager is great and customer support is helpful when I get them on the line. But, if i could re-choose a software provider for my hotel I would NOT choose roommaster cloud.
Country United States
Owner
Small Hotel
8

Powerful Booking Engine with Room to Improve

Sales & Marketing Dir from 75-99 room Bed & Breakfast & Inn in Alice Town (Bahamas)

Verified
1 months ago
A lot of potential and offers a modern booking experience for guests, The team has been responsive and willing to help when issues arise.
Country Bahamas
Sales & Marketing Dir
Mid-Sized Hotel
10

Long time user and integration of Seekda

Sales Manager from 25-49 room Bed & Breakfast & Inn in Moab (United States)

Verified
3 months ago
New extended technology involved, more tools to use sales and marketing wise. Integration videos and support is responsive at all.
Country United States
Sales Manager
Small Hotel
10

Excellent and Fast Service

Managing Director from 25-49 room Resort in Lexington (United States)

Verified
3 months ago
It took only five minutes for support to get back to me and assist us, the person called was extremely helpful and fast.
Country United States
Managing Director
Small Hotel
10

Excellent software and technical support

Owner from 25-49 room Bed & Breakfast & Inn in Whittier (United States)

Verified
4 months ago
roommaster on the cloud is amazing. Gindy got it all up and running on my laptop in about 5 min. Now I can book rooms from anywhere in the world, providing myself the freedom of location!
Country United States
Owner
Small Hotel
10

Family Owned and Operated since 1989

Manager/Owner from 75-99 room Bed & Breakfast & Inn in Lewes (United States)

Verified
4 months ago
The user friendly design and layout makes it easy for everyone to learn the system in a timely manner. The prompt IT and customer support help when needed.
Country United States
Manager/Owner
Mid-Sized Hotel
10

Starting roommaster Cloud

Accounting Manager from 25-49 room Bed & Breakfast & Inn in Whittier (United States)

Verified
5 months ago
The program is incredibly easy to use once it is set up. Paul was absolutely amazing and helpful during the setup process, ensuring everything ran smoothly. Highly recommend! The self help webpage for roommaster is also available! Very useful tool!
Country United States
Accounting Manager
Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 9

Expert Q&A and Partner Recommendations

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Support

Verified Support

roommaster has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

89%

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