Maximise commission-free bookings, accelerate growth and build guest loyalty with the industry’s #1 Booking Engine
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roommaster booking engine
4.4 (83 REVIEWS)
HT Score
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
roommaster booking engine
Ranked 9 (out of 151) in Booking Engine
Turn Your Website Into a Direct Booking Powerhouse
89% recommended by 215 hotels
More than 50% of roommaster’s reviews come from United States.
Bell - AI powered product analyst
I analyzed all of roommaster’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
The product under review, a hotel booking engine, has received positive feedback for its user-friendly design that facilitates quick learning and navigation by hotel staff. It offers secure automated transactions, which help in reducing the reliance on OTAs, thereby increasing direct bookings and enhancing the overall customer experience by elevating convenience and satisfaction. However, reviewers noted that there is room for improvement in processing fees, and they anticipate further enhancements through the introduction of AI chat features, which are expected to boost guest interaction and satisfaction.
What Types of Hotels roommaster is Popular For
Size
7 | X-Small (1-9 room)
78 | Small (10-49 room)
87 | Mid-Sized (50-99 room)
57 | Large (100-499 room)
1 | X-Large (500+ room)
Country
171 | United States
12 | United Kingdom
11 | Canada
8 | Australia
3 | New Zealand
2 | Guyana
2 | Haiti
2 | Mexico
1 | Papua New Guinea
1 | Vanuatu
1 | Bahamas
1 | South Africa
1 | Egypt
1 | Ireland
1 | Bermuda
1 | Malta
1 | Belize
1 | Spain
1 | Paraguay
1 | Trinidad and Tobago
Type
99 | Resorts
90 | Boutique Hotels
87 | Bed & Breakfast & Inns
72 | Limited Service & Budget Hotels
54 | Airport/Conference Hotels
41 | Motels
39 | City Center Hotels
36 | Branded Hotels
28 | Luxury Hotels
18 | Extended Stay & Serviced Apartments
14 | Vacation Rentals & Villas
12 | RV Parks & Campgrounds
11 | Casinos
6 | Hostels
Region
184 | North America
15 | Europe
13 | Oceania
6 | Central America
3 | South America
1 | Middle East
1 | Africa
Category
153 | Hotel Management Software
104 | Property Management Systems
83 | Booking Engine
38 | Channel Managers
23 | Payments Processing Software
6 | Website Design
2 | Hotel Guest Apps
2 | Hotel Metasearch Management Software
Didn’t find what you were looking for?
What is roommaster?
Founded in 1994 | Headquarters in Tampa, Florida | 30 employees
roommaster booking engine is a property management system designed to enhance hotel operations and boost direct reservations. It transforms hotel websites into direct reservation channels with a mobile-first design, offering seamless PMS integration. This customizable platform facilitates a 15-30% shift from online travel agencies (OTAs) to direct bookings through features like interactive rate calendars and upsell opportunities. It also provides real-time pricing synchronization for consistent guest experiences. By streamlining workflow and maximizing revenue, RoomMaster benefits any hotel looking to enhance guest engagement and direct channel growth.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of roommaster products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
roommaster Reviews Analyzed: 1
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
roommaster Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by roommaster
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Roommaster's Provided Description:
"roommaster's fully customizable booking engine transforms hotel websites into high-converting direct reservation channels with mobile-first design and seamless PMS integration. Hotels implementing our solution typically see a 15-30% shift from OTA to direct bookings through interactive rate calendars, built-in upselling opportunities, and conversion-optimized layouts. The commission-free platform offers real-time pricing synchronization and personalized booking experiences that drive guest engagement while maximizing revenue through direct channel growth."
FAQs
roommaster booking engine Alternatives
Not sure if roommaster is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:
Capabilities
Effortless Rate & Inventory Management
Effortless Rate & Inventory Management
Keep your rates and inventory always up-to-date with automatic updates. Seamlessly sync across all channels, ensuring accurate availability and pricing. Save time, prevent overbookings, and maximize revenue with our hassle-free, real-time management system.
Sleek & Mobile-Optimized Design
Sleek & Mobile-Optimized Design
Engage your guests with a modern, responsive design that looks stunning on any device. Whether on a desktop, tablet, or smartphone, your website adapts seamlessly, providing an intuitive browsing experience that drives conversions and enhances guest satisfaction.
Advanced Insights with Google Analytics 4 Integration
Advanced Insights with Google Analytics 4 Integration
Stay ahead of the competition by tracking user behavior and performance metrics with Google Analytics 4. Gain deeper insights into your website’s traffic, understand guest interactions, and make data-driven decisions to optimize your marketing strategies and boost bookings.
Boost Bookings with Rate Comparisons
Boost Bookings with Rate Comparisons
Empower your guests to make informed decisions with built-in rate comparisons. By displaying competitive pricing alongside your own, you build trust and encourage direct bookings, ultimately increasing conversion rates and maximizing revenue.
Features
Merchandising & Packages
4/5 features
Upselling & Cross Selling
4/5 features
Conversion
4/5 features
Payments
4/5 features
Transactional Emails
4/5 features
Group Bookings
4/5 features
Reporting & Analytics
4/5 features
Tax & Compliance
4/5 features
Q1 '26 Booking Engine Survey Insights
Is roommaster a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 35
Small
91%
(472)
SiteMinder is commonly considered an alternative to roommaster for Small hotels (10-24 rooms) due to its user-friendly interface and reliable multi-platform integration, although the initial setup can pose challenges.
#1
of 35
Mid-sized
92%
(529)
SiteMinder is commonly considered an alternative to roommaster for Mid-sized hotels due to its streamlined channel management features that efficiently update room rates and availability across multiple OTAs, paired with reliable integration capabilities that simplify operations, though both solutions may face occasional challenges with timely customer support responsiveness.
#1
of 21
Large
91%
(99)
SiteMinder is commonly considered an alternative to roommaster for Large hotels due to its robust channel management capabilities which streamline room rates and availability across multiple online distribution platforms, although some users report a need for improved customization and design features in its website and booking engine offerings.
Small
91%
(472)
#1
of 35
SiteMinder is commonly considered an alternative to roommaster for Small hotels (10-24 rooms) due to its user-friendly interface and reliable multi-platform integration, although the initial setup can pose challenges.
Mid-sized
92%
(529)
#1
of 35
SiteMinder is commonly considered an alternative to roommaster for Mid-sized hotels due to its streamlined channel management features that efficiently update room rates and availability across multiple OTAs, paired with reliable integration capabilities that simplify operations, though both solutions may face occasional challenges with timely customer support responsiveness.
Large
91%
(99)
#1
of 21
SiteMinder is commonly considered an alternative to roommaster for Large hotels due to its robust channel management capabilities which streamline room rates and availability across multiple online distribution platforms, although some users report a need for improved customization and design features in its website and booking engine offerings.
Rank
Hotel type
Popular alternatives
#1
of 36
Luxury Hotels
91%
(414)
SiteMinder is commonly considered an alternative to roommaster for luxury hotels due to its user-friendly interface that simplifies rate and availability management across multiple OTAs in real-time, and its responsive support team which enhances both operational efficiency and customer service.
#2
of 11
RV Parks & Campgrounds
91%
(27)
SiteMinder is commonly considered an alternative to roommaster for Rv-Parks-Campgrounds hotels due to its seamless integration with property management systems and its effective channel management features, though some users note difficulties with customization and support communication.
#1
of 21
Extended Stay & Serviced Apartments
91%
(174)
SiteMinder is commonly considered an alternative to roommaster for Extended-Stay-Serviced-Apartments hotels due to its user-friendly interface and efficient channel management capabilities, which allow seamless integration with multiple distribution channels, though some hotels note that payment gateway options could be expanded in certain regions.
Luxury Hotels
91%
(414)
#1
of 36
SiteMinder is commonly considered an alternative to roommaster for luxury hotels due to its user-friendly interface that simplifies rate and availability management across multiple OTAs in real-time, and its responsive support team which enhances both operational efficiency and customer service.
RV Parks & Campgrounds
91%
(27)
#2
of 11
SiteMinder is commonly considered an alternative to roommaster for Rv-Parks-Campgrounds hotels due to its seamless integration with property management systems and its effective channel management features, though some users note difficulties with customization and support communication.
Extended Stay & Serviced Apartments
91%
(174)
#1
of 21
SiteMinder is commonly considered an alternative to roommaster for Extended-Stay-Serviced-Apartments hotels due to its user-friendly interface and efficient channel management capabilities, which allow seamless integration with multiple distribution channels, though some hotels note that payment gateway options could be expanded in certain regions.
Rank
Region
Popular alternatives
#2
of 17
North America
86%
(158)
SiteMinder is commonly considered an alternative to roommaster for medium-sized hotels due to its ease of use, which facilitates distribution and rate management processes, although the selection often depends on specific integration and customer support needs.
North America
86%
(158)
#2
of 17
SiteMinder is commonly considered an alternative to roommaster for medium-sized hotels due to its ease of use, which facilitates distribution and rate management processes, although the selection often depends on specific integration and customer support needs.
Rank
Country
Popular alternatives
#1
of 4
Canada
80%
(16)
SiteMinder is commonly considered an alternative to roommaster for Ca hotels due to its ease of use and comprehensive multi-property management features, although some users note that implementing new channel connections can be complex.
#2
of 15
United States
89%
(104)
Cendyn is commonly considered an alternative to roommaster for large hotels given its strong integration capabilities with third-party platforms and efficient booking engine, though concerns about reporting and customization options are noted, similar to roommaster's limitations in flexibility and customer support responsiveness.
Canada
80%
(16)
#1
of 4
SiteMinder is commonly considered an alternative to roommaster for Ca hotels due to its ease of use and comprehensive multi-property management features, although some users note that implementing new channel connections can be complex.
United States
89%
(104)
#2
of 15
Cendyn is commonly considered an alternative to roommaster for large hotels given its strong integration capabilities with third-party platforms and efficient booking engine, though concerns about reporting and customization options are noted, similar to roommaster's limitations in flexibility and customer support responsiveness.
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roommaster Reviews Summary
Ease of Use
4.4/5
Customer Support
4.1/5
ROI
4.1/5
Implementation
4.1/5
Recommended by
Achievements
This vendor's trending score is rising, roommaster booking engine is the #11 most trending product in the Booking Engine category (out of 151) and the #332 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreroommaster has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
roommaster Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
10
Long time user and integration of Seekda
Sales Manager from 25-49 room Bed & Breakfast & Inn in Moab (United States)
Verified
1 months ago
New extended technology involved, more tools to use sales and marketing wise. Integration videos and support is responsive at all.
United States
United States
Sales Manager
Small Hotel
10
Excellent and Fast Service
Managing Director from 25-49 room Resort in Lexington (United States)
Verified
1 months ago
It took only five minutes for support to get back to me and assist us, the person called was extremely helpful and fast.
United States
United States
Managing Director
Small Hotel
10
Excellent software and technical support
Owner from 25-49 room Bed & Breakfast & Inn in Whittier (United States)
Verified
2 months ago
roommaster on the cloud is amazing. Gindy got it all up and running on my laptop in about 5 min. Now I can book rooms from anywhere in the world, providing myself the freedom of location!
United States
United States
Owner
Small Hotel
10
Family Owned and Operated since 1989
Manager/Owner from 75-99 room Bed & Breakfast & Inn in Lewes (United States)
Verified
2 months ago
The user friendly design and layout makes it easy for everyone to learn the system in a timely manner. The prompt IT and customer support help when needed.
United States
United States
Manager/Owner
Mid-Sized Hotel
10
Starting roommaster Cloud
Accounting Manager from 25-49 room Bed & Breakfast & Inn in Whittier (United States)
Verified
3 months ago
The program is incredibly easy to use once it is set up. Paul was absolutely amazing and helpful during the setup process, ensuring everything ran smoothly. Highly recommend!
The self help webpage for roommaster is also available! Very useful tool!
United States
United States
Accounting Manager
Small Hotel
10
InnQuest Launcher Assistance
General Manager from 75-99 room Bed & Breakfast & Inn in Naples (United States)
Verified
3 months ago
As a newly hired GM with no user experience with roommaster, I recently had the pleasure of working with Nancy, a customer service advisor who delivered an exceptional level of support from the moment our interaction began. What stood out immediately was her calm, friendly demeanor and her ability to make a technical process feel approachab...
United States
United States
General Manager
Mid-Sized Hotel
9
Lot's of options
Assistant Manager from 50-74 room Bed & Breakfast & Inn in Wilmot (United States)
Verified
4 months ago
Room Master has been easy to navigate I really enjoy working with the software.
Customer Service is sometimes hard to get in contact with but so far in the end it has always been resolved.
United States
United States
Assistant Manager
Mid-Sized Hotel
10
Lodging manager
Lodging manger from 200 to 499 room in Crater Lake National Park (United States)
Verified
4 months ago
So much simpler than opera!! Ease of use is amazing! Being able to work through overbooking and forecast issues in a very simple and straightforward way proves the strength of the PMS. Also having the backbone of a great support team to answer any questions at all. They are so knowledgeable!
United States
United States
Lodging manger
Large Hotel
9
Reliable and Practical PMS for Daily Hotel Operations
Manager from 25-49 room Limited Service & Budget Hotel in London (United Kingdom)
Verified
4 months ago
RoomMaster is extremely reliable and well designed for real hotel operations. The system is stable, easy to trust, and supports smooth front desk and reservation workflows even during busy periods. Reporting is clear and detailed, helping management make informed decisions. What truly stands out is the customer support team — they are respo...
United Kingdom
United Kingdom
Manager
Small Hotel
10
Super fast
Reservations Manager from 100 to 199 room Boutique in Cape Town Central (South Africa)
Verified
4 months ago
Fast and efficient time frame to answer and assist!! so impressed.
polite and sufficient. thank you - im impressed. .
South Africa
South Africa
Reservations Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
roommaster hasn’t been recommended by any experts or partners yet
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Support
Verified Support
roommaster has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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