myDigitalOffice

Ranked 1st (out of 39) in Reporting & Accounting Software

Reporting & Accounting Software

Hotel Information Management and Back-Office Automation Solutions

Ratings Snapshot

Certificate of Excellence
Read 102 reviews
89%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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myDigitalOffice has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 39 in Reporting & Accounting Software

Ease of Use
4.4/5
ROI
4.4/5
Implementation
4.1/5
Customer support
4.4/5
Verified Customer Support

myDigitalOffice’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Leader: myDigitalOffice
    91%
    29 verified reviews
  • Limited Service 19 verified reviews
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  • Motel 9 verified reviews
    82%
    9 verified reviews
  • City Center 6 verified reviews
    95%
    6 verified reviews
  • Boutique Leader: M3
    82%
    6 verified reviews
  • Airport/ conference Leader: myDigitalOffice
    85%
    6 verified reviews
  • Extended Stay Leader: myDigitalOffice
    98%
    5 verified reviews
  • Hostel Leader: Omniboost
    95%
    2 verified reviews
  • Vacation Rental Leader: myDigitalOffice
    40%
    1 verified reviews

myDigitalOffice Overview

Top Alternative: M3 (Accounting)

myDigitalOffice Overview

myDigitalOffice (MDO) is a cloud-based information management platform that enables hospitality professionals to access their hotels' data from one place and in real time. Critical hotel performance metrics come from many sources; i.e. PMS, CRS, labor management, payroll, accounting, guest satisfaction, etc. MDO brings this data together, creating a one stop shop reporting hub for your entire port...

About myDigitalOffice

Founded in 2015 | Headquarters in Bethesda United States | 35 employees

myDigitalOffice is an end-to-end information management platform for sourcing, processing and storing hospitality data in the cloud. Our SaaS solutions help hot...

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Integrates with

  • Direct Booking Tools
  • Scheduling & Labor Management
  • Property Management Systems
Browse integrations (5 verified)

Pros & Cons

Like 89% recommend

Director Of Finance from Boutique

- It's great because I don't have to print reports anymore - I also avoid passing by paperwork as it can be e-sign

General Manager from Extended Stay

With the implementation of myDigital Office, we have moved a large majority of our daily record keeping over to the MDO platform. Their ability to help integrate their storage solution with our property systems has been...

DVP of Revenue Management from Branded

myDigitalOffice is easy to work with, they provide an excellent product and deliver great tech support and training when training is needed. Their night audit product is a great investment for any hotel.

Financial Analyst from Other

I think the training with GM's can be improved especially with the recent change to the new system. None of our GM's were effectively notified of the new procedures for uploading and signing documents and there are lots ...

Accounting from Motel

Adding new vendors and codes could be more easier. Perhaps giving that capability to the user than asking MyDigitalOffice to do it so that time is not wasted might be a solution.

General Manager from Branded

a tab to show what all events are added for the day, month and year with an easy way to edit events if/when they change.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

myDigitalOffice systems automates our workflow in an extremely efficient manner with accurate reporting across all of our projects and various systems and it allowed us to work smarter and not harder while driving revenue and growth.

by Brent Tinter (The Lodging Conference) on December 17, 2020

See more answers (7)
Question:

What differentiates this product or service from the competition?

Answer:

This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.

by Brent Tinter (The Lodging Conference) on December 17, 2020

See more answers (7)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.

by Brent Tinter (The Lodging Conference) on December 17, 2020

See more answers (7)
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+ 5 recommend
Recommended by Show More (3)

myDigitalOffice Alternatives

View myDigitalOffice alternatives

Find the perfect fit

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GETTING STARTED

Download the 2021 Reporting & Accounting Software buyer’s guide

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Features

  • Daily Reporting
  • PMS Mapping
  • Document Imaging
  • General Ledger
  • Accounts Payable
  • Financial Reporting
  • Cash Management
  • Check Writer
  • Budgeting
  • Forecasting
  • Construction Cost Tracking
  • User Security
  • Report Writer
  • Use Tax
  • 1099
  • 1096
  • Import/Export

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • North America
VERIFIED MARKETS
  • United States
  • Canada

102 Verified myDigitalOffice Reviews

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This vendor has fewer recent reviews than average compared to other top Reporting & Accounting Software providers. It is advised that you ask for recent references before proceeding.

Feb 24, 2021

myDigitalOffice Review: Innovative Solutions, Customer Focused & Environmentally Friendly Company

Manager of Internal Controls/ Hotel Operations from Other in Charlotte (United States)

Recommend 8/10
Full blue star
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What do you like most?

MDO has greatly assisted our company with reducing our carbon footprint and with helping us save money through the use of their MDO platform for electronic document storage. Customer service is fast and...

What do you dislike or think could be improved?

Roll outs and updates can be slow to come to fruition and seem to pose challenges with configuration to the development team- which leaving gaps and inefficiencies in our organization.

Customer support
5
Ease of Use
3.5
Value for money
4
Implementation
4.5

Dec 17, 2020

myDigitalOffice Review: Significantly increase your efficiency in making decisions for your hotels

Managing Partner from Boutique in Orange (United States)

Recommend 10/10
Full blue star
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What do you like most?

Their leadership team is responsive, attuned, and incredible helpful. They live out the hospitality values in the customer service they provide to each of our hotels. It's clear that they want you to be ...

What do you dislike or think could be improved?

Log in to the portal and play around with it, as it's agility is a huge benefit. You can fully customize reporting based on your needs, and it will significantly increase your efficiency in making decisio...

Customer support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Dec 15, 2020

myDigitalOffice Review: Fantastic Program and Hotel Resource

General Manager from Limited Service in Charleston (United States)

Recommend 10/10
Full blue star
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What do you like most?

These products have been a great source of information for reviewing and planning in a concise and easy-to-use format. I've used the system as a hotel General Manager and as a Regional Revenue Manager an...

What do you dislike or think could be improved?

I can't think of any areas of improvement for any of the products we use at this time. Fantastic product.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 15, 2020

myDigitalOffice Review: Personalized service and saving trees

Regional Manager of Controls from Limited Service in Bethesda (United States)

Recommend 10/10
Full blue star
Full blue star
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Half blue star
Empty blue star

What do you like most?

Easy access to reports remotely Less storage on property - less shred cost Saving Trees Help anytime you need it Great Support Team Flexibility to make system work with our Company needs

What do you dislike or think could be improved?

Speed of enhancements to system - it currently takes a few months Better communication when there will be delays in enhancements to the system

Customer support
5
Ease of Use
3.5
Value for money
n/a
Implementation
3.5

Dec 15, 2020

myDigitalOffice Review: Amazing service and product!

General Manager from Other in Rockville (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

-Simplicity of completing the night audit and ease of accessing previous reports. When ever any issues arise, customer support from MDO is available right away and amazing!

What do you dislike or think could be improved?

I do not currently have any cons for the myDigitalOffice team. At this time, MDO provides what our team needs and I do not have any specific cons/changes/etc to note at this time.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 15, 2020

myDigitalOffice Review: Service is #1 with MDO

Corporate Controller from Other in San Antonio (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

MDO is helping us primarily to gain better business intelligence. With their tools, we're able to integrate the numerous software packages that we use in our business and consolidate our data into one ea...

What do you dislike or think could be improved?

We're comfortable with the product. As we have ran into challenges during implementation, the team at MDO has been very accommodating to make sure that it looks and functions in a way that works for our ...

Customer support
5
Ease of Use
4.5
Value for money
5
Implementation
4.5

Pricing

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Popular myDigitalOffice Integrations

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