myDigitalOffice

Ranked 2 (out of 28) in Finance & Accounting Software

Finance & Accounting Software

Hotel Information Management and Back-Office Automation Solutions

Ratings Snapshot

Certificate of Excellence
Read 104 reviews
90%
Recommend
HTR Score icon
HT SCORE
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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myDigitalOffice has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #2 out of 28 in Finance & Accounting Software

Ease of Use
4.4/5
ROI
4.4/5
Implementation
4.2/5
Customer Support
4.4/5
Verified Customer Support

myDigitalOffice’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Hotels Leader: M3
    90%
    26 verified reviews
  • Limited Service & Budget Hotels 16 verified reviews
    92%
    16 verified reviews
  • Motels 9 verified reviews
    82%
    9 verified reviews
  • Airport/Conference Hotels Leader: myDigitalOffice
    90%
    9 verified reviews
  • City Center Hotels 7 verified reviews
    96%
    7 verified reviews
  • Extended Stay & Serviced Apartments 6 verified reviews
    98%
    6 verified reviews
  • Boutiques Leader: M3
    82%
    6 verified reviews
  • Luxury Hotels 2 verified reviews
    75%
    2 verified reviews
  • Hostels Leader: Omniboost
    95%
    2 verified reviews
  • Vacation Rentals & Villas 1 verified reviews
    40%
    1 verified reviews

myDigitalOffice Overview

Top Alternative: M3 (Accounting)

myDigitalOffice Overview

myDigitalOffice (MDO) is a cloud-based information management platform that enables hospitality professionals to access their hotels' data from one place and in real time. Critical hotel performance metrics come from many sources; i.e. PMS, CRS, labor management, payroll, accounting, guest satisfaction, etc. MDO brings this data together, creating a one stop shop reporting hub for your entire port...

About myDigitalOffice

Founded in 2015 | Headquarters in Bethesda United States | 35 employees

myDigitalOffice is an end-to-end information management platform for sourcing, processing and storing hospitality data in the cloud. Our SaaS solutions help hot...

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Integrates with

  • Hotel Management Software
  • Direct Booking Tools
  • Scheduling & Labor Management
Browse integrations (6 verified)

Pros & Cons

Like 90% recommend

General Manager from Branded Hotels

- The ease of logging and storing information. - One stop for financial history reports as well as current

General Manager from Other

Updated, organized information and convenient when, if working Not sure why there is a min amount of words required .

General Manager from Motels

We have been using MDO now for going on two years and it has been very helpful! It has streamlined are reporting and allows all staff to easily access any info/documents quickly and efficiently when needed.

Accounting Manager from Other

With any growing company there are growing pains. We've asked them to add a ton of new features and items that sometimes the core data and features are not working correctly.

Director of Operations from Luxury Hotels

-the process of uploading reports should be much easier -many times when we upload reports they are not showing in the report -many technical issues, they should be resolved and make the uploads simple and accurate -...

Financial Analyst from Other

I think the training with GM's can be improved especially with the recent change to the new system. None of our GM's were effectively notified of the new procedures for uploading and signing documents and there are lots ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

myDigitalOffice systems automates our workflow in an extremely efficient manner with accurate reporting across all of our projects and various systems and it allowed us to work smarter and not harder while driving revenue and growth.

by Brent Tinter (The Lodging Conference) on December 17, 2020

See more answers (7)
Question:

What differentiates this product or service from the competition?

Answer:

This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.

by Brent Tinter (The Lodging Conference) on December 17, 2020

See more answers (7)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This product was so efficient that it allowed our staff to be more productive in other core areas of hospitality. The customer service that we received from myDigitalOffice was top notch and they assisted us whenever we needed.

by Brent Tinter (The Lodging Conference) on December 17, 2020

See more answers (7)
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+ 5 recommend
Recommended by Show More (3)

myDigitalOffice Alternatives

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GETTING STARTED

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Features

Accounting

4/5 features

Forecasting & Budgeting

4/5 features

Reporting

4/5 features

Compliance & Tax

4/5 features

Data Management & Integration

4/5 features

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • Canada

104 Verified myDigitalOffice Reviews

Likelihood to Recommend
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This vendor is 42% below the category average..

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This vendor has fewer recent reviews than average compared to other top Finance & Accounting Software providers. It is advised that you ask for recent references before proceeding.

November 05, 2021

myDigitalOffice Review: Best option out there! Dont let this pass you by

Controller from Airport/Conference Hotels in San Antonio (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

The ability to pull up reports and reprint for any day is such an awesome feature. I can remotely pull documents from any computer and while I'm working from home. Never skip a beat with the Digital Off...

What do you dislike or think could be improved?

I haven't found anything that I cannot pull up . The ability to enlarge and search the docuemnts for the littlest posting to the most appreciated

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

October 26, 2021

myDigitalOffice Review: WOW That Was Easy

General Manger from Branded Hotels in Richardson (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

We deployed the digital office solution to capture all our reporting files that were previously printed daily. We have since gone from printing about 500-700 pages a day to printing nothing because all t...

What do you dislike or think could be improved?

They have basically thought of everything and will guide you through the process. Working with the MDO Team was so easy!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 18, 2021

myDigitalOffice Review: Excellent company to work with

VP Of Internal Audit from Extended Stay & Serviced Apartments in West Palm Beach (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

I really appreciate the personalized service! The MDO team always goes out of their way to make sure we are satisfied! Any issues are fixed quickly. The paperless night audit system is easy to use and u...

What do you dislike or think could be improved?

Nothing- when we do have issues, they are quickly addressed by the MDO team. Thank you for all you do!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 12, 2021

myDigitalOffice Review: Outstanding Customer Support

Director of Business Operations from Airport/Conference Hotels in SeaTac (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

The bi-weekly check-ins and support team that goes above and beyond what you would normally expect from a tech company.

What do you dislike or think could be improved?

So far, MDO has fixed every bug we've presented to them. The only thing I would recommend is if they could be more proactive and find some of the bugs on their own.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 06, 2021

myDigitalOffice Review: Above and Beyond

Financial Manager from Other in Houston (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Our management group has been with myDigitalOffice for many years now. What I can say, is they are constantly evolving with the needs of the industry. Very in touch with what it takes to keep with the l...

What do you dislike or think could be improved?

Discounted pricing, as the industry is still in a downturn. Although, I know it's hard on everyone, including hotel data platforms such as yourselves.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

October 06, 2021

myDigitalOffice Review: MDO is EXCELLENT

Regional Manager Internal Control at Marriott International from Other in Rosemont (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

MDO is easy to understand and to navigate. It is an excellent tool that can be customized to retain documents, to document electronic evidence of review, to monitor compliance, and to perform remote audit...

What do you dislike or think could be improved?

MDO can be customized according to the organization needs. Sometimes it will require a very complex steps and will require times to design. Yet, MDO has always willing to listen and to improve any recomme...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

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myDigitalOffice hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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