Your branded no-download Guest app by Duve - ready in a week!
STAY Guest App
4.8 (214 REVIEWS)
STAY Guest App
Ranked 2 (out of 79) in Hotel Guest Apps
The Guest Experience OS used by the top hotel chains.
96% recommended by 186 hotels
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, STAY Guest App is the #7 most trending product in the Hotel Guest Apps category (out of 79) and the #369 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSTAY has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted STAY as the #1 Hotel Guest Apps provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Guest Directory
Booking System
Mobile Ordering
Task Manager
Concierge Chat
Instant Feedback
Features
Communication & Messaging
Content Management
Upselling
Request Management
Available Add-ons & Modules
Mobile Ordering/Room Service
Mobile Ordering & Room ServiceMobile Room Key
Mobile Key & Keyless EntryConcierge
Concierge SoftwareGuest Surveys & Feedback
Guest Surveys & FeedbackPricing
Pricing Available By Request
STAY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Your branded no-download Guest app by Duve - ready in a week!
Their stays are unique, make them memorable.
Mobile/Appless
Popularity by Segment
Size
2 | X-Small (1-9 room)
2 | Small (10-24 room)
20 | Medium (25-74 room)
65 | Large (75-199 room)
124 | X-Large (200+ room)
Country
111 | Spain
26 | Mexico
9 | Italy
9 | Dominican Republic
8 | Germany
5 | Morocco
5 | Netherlands
5 | Argentina
4 | Colombia
4 | Portugal
3 | Netherlands Antilles
2 | United Kingdom
2 | Norway
2 | Chile
2 | Brazil
2 | Bahamas
2 | Maldives
1 | Uruguay
1 | Tanzania
1 | Switzerland
1 | Austria
1 | Ecuador
1 | France
1 | Greece
1 | Turkey
1 | Kuwait
1 | Aruba
1 | Jamaica
1 | Indonesia
1 | South Africa
Type
83 | Resorts
70 | Branded Hotels
60 | Luxury Hotels
47 | City Center Hotels
15 | Hostels
13 | Vacation Rentals & Villas
11 | Bed & Breakfast & Inns
10 | Boutiques
6 | Casinos
5 | Airport/Conference Hotels
2 | Limited Service & Budget Hotels
2 | RV Parks & Campgrounds
1 | Extended Stay & Serviced Apartments
1 | Motels
Region
145 | Europe
26 | North America
16 | Central America
15 | South America
7 | Africa
3 | Asia Pacific
2 | Middle East
Category
214 | Hotel Guest Apps
Hotelier Rating
All-in-one solution to streamline guest experience
Brand Manager from 100 to 199 room Branded Hotel in (United Kingdom)
Great service
Subdirector from 200 to 499 room Branded Hotel in Marbella (Spain)
Review at IT Level
from 500+ room in Campofelice di Roccella (Italy)
Stay
operations from 500+ room Vacation Rentals & Villa in Roquetas de Mar (Spain)
Hosted Client Application
General Manager from 100 to 199 room City Center Hotel in Madrid (Spain)
great tool
Director de hotel from 75-99 room Branded Hotel in Valladolid (Spain)
Great team and great product!
CEO from 50-74 room Vacation Rentals & Villa in Cape Town (South Africa)
Hotel guest Apps
Quality Manager from 100 to 199 room Luxury Hotel in (Indonesia)
Stay Empathy
Chief Sales and Marketing Officer from 100 to 199 room Branded Hotel in Sant Antoni de Portmany (Spain)
Very useful and efficient
Head of marketing & ecommerce from 500+ room Branded Hotel in Tarragona (Spain)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
When it comes to our main activity, they were able to get integrated with us through our Civitfun Hub in a very convenient way. Offering online check in among their functionalities was key for them and for anyone in the guest app sector. In fact, I would highlight that it is precisely the large variety of functionalities what makes STAY stand out among the rest.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
My answer is going to be a bit similar, since as aforementioned, I would say that STAY offers a wide variety of services and functionalities that can be very helpful to fulfill the industry's requirements and the hotel guests' requirements too.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
In this case, I would say that it is easy to get integrated with STAY, and as a guest, I would say that it is always convenient to have all the information and service offering of a hotel at your fingertips. So of course, I would recommend it. Thank you!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Integrations
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STAY has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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