innRoad All-in-1 HMS
4.5 (162 REVIEWS)
Norman, Pat, Cusic + 4 more experts recommend innRoad
Read RecommendationsinnRoad All-in-1 HMS
Ranked 10 (out of 62) in Hotel Management Software
Flexible Hotel Management Software Designed for Growth. Its your Hotel - We'll Just Help You Grow It
88% recommended by 323 hotels
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, innRoad All-in-1 HMS is the #9 most trending product in the Hotel Management Software category (out of 62) and the #264 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreinnRoad has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Easily Manage Reservations
Create A Greater Booking Experience For Guests
Sync Rates and Availability in Real-Time
Sync Rates and Availability in Real-Time
With no 3rd parties to slow things down, innRoad’s direct connections keep your property safe from unintended overbookings and missed opportunities due to connection delays. innRoad’s hotel channel manager software boasts an uptime rating of 99%+ which means our properties’ listings simply perform better on online travel agent sites (OTAs).
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Available Add-ons & Modules
innRoad Payments
Payments Processing SoftwareChannel Management
Channel ManagersWebsite Development
Website DesignBooking Engine
Booking EnginePricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Success Stories
Bunchrew House Saw 35% Increase In Direct Bookings
Inverness (United Kingdom)
How Loba Luna B&B Increased Their Online Presence with innRoad's PMS
Albuquerque (United States of America)
How Alpen Way Chalet Lodge Increased Efficiency and Customer Service by Utilizing innRoad's All-in-1 Software
Evergreen (United States of America)
How By the Sea Guests B&B and Suites Doubled Their Revenue within One Year
Dennis Town (United States of America)
References
""This software increased efficiency and exposure quickly enabling us to sell all our inventory. innRoad continues to innovate with new features and functions being added frequently. The people are the greatest value of the software!""
"Our room revenue is up 50% year over year and that is a direct result of partnering with innRoad."
"innRoad does exactly what I need for it to do. The system is easy to use and the support is exceptional when I need them."
"Our room revenue is up 50% year over year and that is a direct result of partnering with innRoad."
"innRoad does exactly what I need for it to do. The system is easy to use and the support is exceptional when I need them."
"Our room revenue is up 50% year over year and that is a direct result of partnering with innRoad."
Featured Customers
Popularity by Segment
Size
59 | X-Small (1-9 room)
128 | Small (10-24 room)
124 | Medium (25-74 room)
36 | Large (75-199 room)
12 | X-Large (200+ room)
Country
354 | United States of America
24 | Canada
5 | United Kingdom
1 | Jamaica
1 | Bahamas
1 | Trinidad and Tobago
1 | Mexico
1 | Northern Mariana Islands
1 | Belize
Type
137 | Bed & Breakfast & Inns
104 | Motels
90 | Boutiques
88 | Resorts
33 | Vacation Rentals & Villas
24 | Luxury Hotels
14 | Limited Service & Budget Hotels
13 | Airport/Conference Hotels
13 | RV Parks & Campgrounds
11 | City Center Hotels
9 | Branded Hotels
8 | Extended Stay & Serviced Apartments
6 | Hostels
Region
379 | North America
5 | Europe
4 | Central America
1 | Oceania
Category
281 | Property Management Systems
227 | Booking Engine
162 | Hotel Management Software
88 | Channel Managers
More Products by innRoad
Hotelier Rating
Full-service PMS
Online Marketing Manager from 50-74 room Boutique in St. Petersburg (United States of America)
Works well most of the time
Innkeeper from 10 to 24 room Bed & Breakfast & Inn in Houghton (United States of America)
This program makes it so easy to keep track of our bookings we love it!
asst manager from 25-49 room Bed & Breakfast & Inn in Rye (United States of America)
Very graphic and continuous improvement!
Manager from 10 to 24 room Motel in Bridgeport (United States of America)
A game changer for Boutique Hospotality: Inn Road software delivers excellence
General Manager from 25-49 room Bed & Breakfast & Inn in Lyndon (United States of America)
Axis
Student from 200 to 499 room Branded Hotel in Toronto (Canada)
Experian
Assistant Manager from 10 to 24 room Bed & Breakfast & Inn in Sonoita (United States of America)
InnRoad at work
Housekeeping Attendant from 100 to 199 room Bed & Breakfast & Inn in Valleyview (Canada)
The best and easiest program for hotel management!
Front Desk Staff from 25-49 room Bed & Breakfast & Inn in Duncan (Canada)
User Friendly With Great Support Team
General Manager from 100 to 199 room Extended Stay & Serviced Apartment in Baton Rouge (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
highly recommend to any B&B’s or hotel. I was worried about all the time and amount of data it would take to move everything across, I can honestly say the guys at innRoad have done everything without a problem or hitch. Can’t thank them enough for making everything easy
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
24/7/365 support. The professional and easy process gave me confidence that migrating systems just before busy season would be a success. We were up and running within a week thanks in part to their unlimited training and their very understanding staff.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The software is very user friendly which makes training new employees a breeze. Their Booking Engine is great, and they customize it to the look and feel of our website. It is easy to pull reports to compare how your property is doing year over year. I have them handling our credit card processing so completing the guest reservation is seamless.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
innRoad
5 months ago
4 Ways to Distinguish Your Hotel from Competitors
innRoad
6 months ago
Bunchrew House Saw 35% Increase In Direct Bookings
innRoad
7 months ago
3 Ways to Decrease Booking Abandonment
innRoad
8 months ago
5 Must-Have Tips To Boost Your Hotel’s Social Media Strategy
innRoad
1 year ago
How Loba Luna B&B Increased Their Online Presence with innRoad's PMS
innRoad
1 year ago
How Alpen Way Chalet Lodge Increased Efficiency and Customer Service by Utilizing innRoad's All-in-1 Software
innRoad
1 year ago
How By the Sea Guests B&B and Suites Doubled Their Revenue within One Year
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innRoad has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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