Powerful. Intuitive. Unified. One platform to run your property.
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innRoad All-in-1 HMS
4.4 (175 REVIEWS)
Ranked 15 (out of 71) in Hotel Management Software
Flexible Hotel Management Software Designed for Growth. Its your Hotel - We'll Just Help You Grow It
88% recommended by 341 hotels
innRoad All-in-1 HMS Alternatives
Not sure if innRoad is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:
Capabilities
Easily Manage Reservations
Create A Greater Booking Experience For Guests
Sync Rates and Availability in Real-Time
Sync Rates and Availability in Real-Time
With no 3rd parties to slow things down, innRoad’s direct connections keep your property safe from unintended overbookings and missed opportunities due to connection delays. innRoad’s hotel channel manager software boasts an uptime rating of 99%+ which means our properties’ listings simply perform better on online travel agent sites (OTAs).
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Available Add-ons & Modules
innRoad Payments
Payments Processing SoftwareChannel Management
Channel ManagersWebsite Development
Website DesignBooking Engine
Booking EngineRecommended by
Achievements
This vendor's trending score is rising, innRoad All-in-1 HMS is the #19 most trending product in the Hotel Management Software category (out of 71) and the #669 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreinnRoad has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Powerful. Intuitive. Unified. One platform to run your property.
The leading all in one software for small properties
The ultimate all-in-one solution for independent hotels
Popularity by Segment
Size
64 | X-Small (1-9 room)
138 | Small (10-24 room)
136 | Medium (25-74 room)
51 | Large (75-199 room)
20 | X-Large (200+ room)
Country
370 | United States of America
23 | Canada
7 | United Kingdom
1 | Bahamas
1 | South Africa
1 | Trinidad and Tobago
1 | Mexico
1 | Northern Mariana Islands
1 | Philippines
1 | Belize
1 | Saudi Arabia
Type
234 | Bed & Breakfast & Inns
153 | Resorts
138 | Boutiques
117 | Motels
77 | Limited Service & Budget Hotels
61 | Airport/Conference Hotels
57 | Luxury Hotels
54 | Branded Hotels
46 | City Center Hotels
39 | Vacation Rentals & Villas
25 | Extended Stay & Serviced Apartments
16 | RV Parks & Campgrounds
9 | Hostels
8 | Casinos
Region
394 | North America
7 | Europe
3 | Central America
1 | Asia Pacific
1 | Oceania
1 | Middle East
1 | Africa
Category
292 | Property Management Systems
244 | Booking Engine
175 | Hotel Management Software
93 | Channel Managers
Hotelier Rating
Hoteliers like that Innroad offers streamlined guest check-in and check-out processes that enhance guest satisfaction and operational efficiency, thereby improving the overall guest experience. The software's tape chart and rate management functionalities save time and help prevent missed revenue opportunities. Integration with third-party channels increases visibility and direct bookings, reducing dependency on OTAs and boosting revenue. However, users highlight areas for improvement in custom reporting, speed of system updates, and certain UI components, which could further optimize the operational workflow.
AI-generated from the text of customer reviews
Looking for specific info?
Innroad is a solid engine, but does have some glitch issues
General Manager from 5 to 9 room Bed & Breakfast & Inn in Washington (United States of America)
I have been working as a night auditor for a few months, and so far, InnRaod software management has been excellent. InnRoad is an all-in-one solution integrating a booking engine, card processing, and property management system. The software can perform many functions simultaneously, providing easy access to Expedia.com and Booking.com. The software feature is superb and easy to use. Reservation input is easy. Customer service is always extremely polite and knowledgeable and utilizes screen sharing to make support calls easier. The guests can also chat and report issues directly with the front desk easily. Most importantly, InnRoad is constantly improving its functionality and updating the system, making the software great.
Auditor from 25-49 room Bed & Breakfast & Inn in Wilmore (United States of America)
Booking Engine
Assistant General Manager from 100 to 199 room Branded Hotel in Boston (United States of America)
Amazing Product, Amazing staff!!!!
General Manager from 25-49 room Bed & Breakfast & Inn in Estes Park (United States of America)
innRoad is a good product overall. Occasional software bugs, but a team that can get it sorted out.
General Manager from 100 to 199 room Boutique in Manhattan (United States of America)
UK Installation
Accountant from 10 to 24 room Luxury Hotel in Newby Wiske (United Kingdom)
InnRoad front
Front Desk Specialist from 10 to 24 room Bed & Breakfast & Inn in Madawaska (United States of America)
Efficient Hotel Management Solution
Cook.,. from 75-99 room Bed & Breakfast & Inn in Dammam (Saudi Arabia)
Good software for hotels.
owner from 10 to 24 room Boutique in Jamestown (United States of America)
Good System
Asst. Manager from 10 to 24 room Boutique in Kailua-Kona (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
highly recommend to any B&B’s or hotel. I was worried about all the time and amount of data it would take to move everything across, I can honestly say the guys at innRoad have done everything without a problem or hitch. Can’t thank them enough for making everything easy
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
24/7/365 support. The professional and easy process gave me confidence that migrating systems just before busy season would be a success. We were up and running within a week thanks in part to their unlimited training and their very understanding staff.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The software is very user friendly which makes training new employees a breeze. Their Booking Engine is great, and they customize it to the look and feel of our website. It is easy to pull reports to compare how your property is doing year over year. I have them handling our credit card processing so completing the guest reservation is seamless.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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innRoad has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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