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ALICE Guest Messaging

ALICE Guest Messaging

Ranked 5th in Guest Messaging Platforms

Headquartered in New York (United States)

73 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
73 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
Guest Messaging Platforms Buyers Guide
Free download

Overview

94% recommend
Customer Service
4.8
Ease of Use
4.8
ROI
4.7
Implementation
4.5

Company info

Founded in 2013
Employees 100
Headquarter New York (United States)

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Rooms Division Manager from Boutique hotel

Alice makes it easy and efficient to communicate among our different departments. The app is user friendly and all our staff is able to use it with ease.

Chef Concierge from City Center Hotel

The ease of use ALICE has developed is incredible. I've been in the industry for 25 years and it is definitely one of the easiest, most user-friendly products I've used.

Front Desk Agent from Branded in West Hollywood (United States)

Alice makes reaching residents so much faster than simply emailing them. Everybody is in the loop without having to send multiple emails.

General Manager from Boutique hotel

Nothing at this time.

Portfolio Operations Director from Extended Stay

We would love for ALICE to develop the technology to create room assignments for housekeeping, The system should be able to automatically and efficiently balance all assignments by room type, type of clean and by number of credits. Therefore, ALICE would have to interface with multiple PMS'. This is the only component lacking for true operational efficiencies.

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Front Office Manager from Boutique hotel

Notifications. - Users should be able to receive notifications when a guest send a request through the app.

Screenshots & video

96%usability

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