Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Shiji Twilight Data + AI
3.5 (1 REVIEWS)
Unranked in Business Intelligence
Advanced hotel analytics at your fingertips. Turn data into decisions that help your hotel run smoother and grow stronger.
85% recommended by 64 hotels
Peninsula, IHG, Langham & 61 others
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Shiji Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Shiji Group Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Shiji Group Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Shiji Group
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Shiji Group's Provided Description:
"Twilight Data + AI is an advanced analytics platform built specifically for hotels, helping teams turn real-time data into powerful, actionable insights. It connects data from across your systems, like PMS, POS, and guest feedback, and delivers over 50 ready-to-use dashboards to support smarter decisions in operations, sales, marketing, and finance. Whether managing one hotel or many, it provides a centralized, customizable view that empowers staff to forecast accurately, optimize performance, and elevate the guest experience."
Capabilities
Unified analytics across properties and currencies
Unified analytics across properties and currencies
Hoteliers often juggle data from multiple systems and properties. Twilight Data + AI centralizes performance insights, enabling clean, side-by-side comparisons, even across currencies. With built-in multi-property and multi-currency functionality, hotel groups get a real-time, unified view of performance across all locations, making it easier to identify trends and take strategic actions quickly.
Over 50 built-in dashboards for every department
Over 50 built-in dashboards for every department
Different departments, from revenue management to events, need specific, actionable data. Twilight comes ready with dashboards tailored to each function. Access real-time insights via dashboards covering reservations, financials, pickup and pace, market segments, group bookings, travel agent production, and more. This empowers each team to make faster, data-driven decisions.
Predictive and prescriptive insights
Predictive and prescriptive insights
Descriptive reports are no longer enough. Hoteliers need forward-looking insights to stay competitive. Twilight uses not only forecasts future performance but also provide recommendations. It helps hoteliers anticipate occupancy shifts, optimize pricing, and proactively manage operations.
Custom dashboards and reporting for operational precision
Custom dashboards and reporting for operational precision
No two hotels are exactly alike. Operators often need tailored views to reflect unique business models or stakeholder priorities. In addition to built-in dashboards, Twilight supports custom dashboard development. Whether you're tracking niche KPIs or aligning with your brand’s financial structure, Shiji builds it to your spec.
Seamless integration with Shiji ecosystem and 3rd Parties
Seamless integration with Shiji ecosystem and 3rd Parties
Fragmented systems slow down decisions and create guest experience gaps. Twilight integrates natively with Daylight PMS, Reviewpro Reputation, Meridian Experiences, and other Shiji tools, plus external systems via API, creating a unified data layer for everything from operations to guest satisfaction tracking.
Features
Analytics
Forecasting, Budgeting & Planning
Data Management
Collaboration
Available Add-ons & Modules
Budgeting & forecasting
BudgetingPre-built dashboards (50+ Dashboards)
Business IntelligenceCustom dashboard builder
Business IntelligenceRecommended by
Achievements
This vendor's trending score is rising, Shiji Twilight Data + AI is the #12 most trending product in the Business Intelligence category (out of 69) and the #389 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreShiji Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Pricing Available By Request
Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Shiji Group Case Studies
References
"We chose Shiji not only for their scalability and maintainability but the fact they hosted on Amazon Web Services (AWS) across multiple data centers provided the infrastructure and security we needed."
"Having the ability to integrate our system with other third-party vendors and making sure that our technology stack meets the market’s tendencies were factors that had an influence in our decision."
"Shiji Enterprise Platform supports our lean luxury model and gives us more ways to optimise the guest journey. With the growth that is already in play for the group, we needed a system that can deal with new hotel openings and fits our geographical roadmap."
"We are excited to be partnering with Shiji and implementing Shiji Enterprise Platform across our properties. We strongly believe that this solution will help us improve our operations and provide an even better experience for our guests."
"Delivering a world-class guest experience is paramount at The Peninsula Hotels, & we've found a partner in Shiji who is up to the task. They're pioneers in building systems that cater specifically to the unique demands of luxury hotels."
"Shiji’s innovative system is an essential foundation to achieve the goals of our digitization strategy."
"To support our expansion plans, we needed a seamless technology foundation that would be capable of growing with us. After looking at various options on the market, we found Shiji’s solutions matched our specific requirements."
"Shiji’s innovative technology allows us to not only improve our back-of-house efficiency but also to truly raise the bar for guests during their stay at the Pfalzblick Wald Spa Resort. Installation went well!"
"We're excited to embark on this journey with Shiji. Our partnership reflects our commitment to staying true to our roots while embracing technology to enhance our guests' experience."
"In Shiji, we found a synergy between our vision for bespoke guest services and their advanced technological capabilities."
"Having already worked with Shiji for several years, their quality of service, combined with their push for product refinement through innovation made them an obvious choice."
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Check out the top 10 most recommended Shiji Group alternativesExpert Q&A and Partner Recommendations
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Learn more about expert recommendationsNews
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Shiji Releases 2025 Hospitality Distribution Technology Chart: Navigating a Rapidly Evolving Ecosystem
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3 months ago
Shiji Unveils Comprehensive Rebrand, Unifying Its Hospitality Technology Solutions Under A Single Platform
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4 months ago
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7 months ago
Van Der Valk Hotels Partners With Shiji Group For Full Rollout Of Shiji Enterprise Platform PMS Across 74 Hotels
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9 months ago
Shiji Unveils Enhanced Single Guest Profile Feature in Hotel PMS
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9 months ago
Sudima Hotels Selects Shiji Enterprise Platform (PMS) To Complete Comprehensive Tech Stack Overhaul, Boosting Efficiency And Guest Satisfaction
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10 months ago
Grupo Brisas Selects Shiji To Modernize Operations And Elevate The Guest Experience
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10 months ago
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Shiji Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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