Hotel 2025: Emerging Technologies Destined to Reshape Our Business
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Ranked #17 out of 54 in Upselling Software
Oracle Hospitality’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreNor1 Hotel Upsell Solutions (by Oracle Hospitality) Overview
Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Overview
Nor1 Upsell solution drives more revenue than any other internal or third-party solution. By engaging 100% of your guests and making the right offer at the right time in the reservation life-cycle (booking, pre-arrival, at-arrival) and at the right price, revenue and guest satisfaction are maximized. Real-time machine-learning technology automates offer selection, presentation, and pricing, and i...
About Oracle Hospitality View website
Founded in 1977 | Headquarters in Columbia, Maryland | 6000 employeesOracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise...
Other Products by Oracle Hospitality
Integrates with
- Booking Engine
- Property Management Systems
- Revenue Management Systems
What customers love about Nor1 Hotel Upsell Solutions (by Oracle Hospitality)
Revenue Manager in Camp Hill (United States)
It works with our reservation system to offer upsell opportunities. Allows guest to select 1 or more options.
Director of Revenue Management from Branded Hotels in Parsippany-Troy Hills (United States)
- Customized experience for each hotel - weekly / biweekly follow up to ensure things are progressing - Dedicated hotel rep as go to person if there is an issue
Front Office Manager from Luxury Hotels in Singapore (Singapore)
- Free to implement - Monitored permanently and offerings are being reviewed periodically for most impact - Not only room but also F&B add on can be sold
Expert Q&A and Partner Recommendations
Oracle Hospitality hasn’t been recommended by any experts or partners yet
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Clients & references
References & testimonials

"After having such great success utilizing Nor1’s eStandby Upgrade® across Highgate's entire portfolio of hotels, we now consider it a mainstay in our upgrade strategy. Once the other components of...
"Nor1 CheckIn Merchandising is a necessity at every hotel. Since implementing, we have seen monthly room upsell revenue increases of up to 750%. The program has a responsive and impressively efficient...
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Awards & Certifications
Oracle Hospitality doesn’t have any awards or certifications
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Germany
- United Arab Emirates
- Hungary
- Ireland
- United Kingdom
- Singapore
December 14, 2021
Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Overview and handling for employees
Front Office Manager from Other in Hamburg (Germany)
What do you like most?
* good overview of the prices to sell for the team * good overview of the invoice details and easy handling * of course the costumer service :)
What do you dislike or think could be improved?
If the upsell is canceled in opera, this should also be automatically canceled in Nor1. That the employees are displayed in the overview for possible allocation despite the unsold upsell
December 08, 2021
Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Very good cooperation
FOM from City Center Hotels in Cottbus (Germany)
What do you like most?
- fast upsell with fixed prices via NOR1 - revenue sharing NOR1 for employees - clear presentation - good links through interfaces - optimal profile links
What do you dislike or think could be improved?
- Opera PMS performance not optimal - Oracle Support Service Requests are often being processed for too long why do I have to write 20 words here ???
January 17, 2018
Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: One of the best upsell programs for direct bookers.
Revenue Manager from Branded Hotels in Harlington (United Kingdom)
What do you like most?
Nor1 company gives you flexibility in pricing set up at the very beginning where you can decide on discount range based on the season and demand. Extranet is simple for daily use. Strong support for hotel...
What do you dislike or think could be improved?
- Pre-arrival letter to be added - Best practices sharing in order for the hotels to correct their upgrade list
December 22, 2017
Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Good way to upsell
Revenue Manager
What do you like most?
It works with our reservation system to offer upsell opportunities. Allows guest to select 1 or more options.
What do you dislike or think could be improved?
Requires front desk to log in to the Nor1 website to acknowledge the upsell request. We don't always have a manager or supervisor on that can log in so we miss out on some opportunities.
December 15, 2017
Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Nor1 Check In Merchandising
Director of Revenue Management from Branded Hotels in Parsippany-Troy Hills (United States of America)
What do you like most?
- Customized experience for each hotel - weekly / biweekly follow up to ensure things are progressing - Dedicated hotel rep as go to person if there is an issue
What do you dislike or think could be improved?
- I think the process around the actual technical interface installation could be improved and must be fully integrated / tested before coming on site for an install
November 21, 2017
Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Nor1 or Upsell Guru most have for any hotel
Front Office Manager from Luxury Hotels in Singapore (Singapore)
What do you like most?
- Free to implement - Monitored permanently and offerings are being reviewed periodically for most impact - Not only room but also F&B add on can be sold
What do you dislike or think could be improved?
- Hefty commissions paid if you are an alone standing hotel - Back end platform not user-friendly - Reporting could be more sophisticated
Pricing
Recent News & Content
Recent articles
Resources & reports
A Data-Driven Look at Hospitality's Recovery
2021 Hospitality Benchmark Report
Bookassist
Booking EngineDirect booking technology, web design, digital marketing, meta search, distribution strategy
allora.ai (created by Avvio)
Booking EngineWe believe that through technology every hotel can have its direct website as its biggest single channel for attracting bookings.
Revenue Manager from Branded Hotels in Harlington (United Kingdom)
Nor1 company gives you flexibility in pricing set up at the very beginning where you can decide on discount range based on the season and demand. Extranet is simple for daily use. Strong support for hotels working in Rus...