Nor1 Hotel Upsell Solutions (by Oracle Hospitality)

Ranked 7 (out of 57) in Upselling Software

Upselling Software

Oracle’s Nor1 Hotel Upsell Solutions - Engage Your Guests from Booking to Check-Out

Ratings Snapshot

Certificate of Excellence
Read 55 reviews
92%
Recommend
HTR Score icon
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #7 out of 57 in Upselling Software

Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Oracle Hospitality’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Hotels 21 verified reviews
    92%
  • Luxury Hotels 20 verified reviews
    93%
  • City Center Hotels 11 verified reviews
    94%
  • Resorts 11 verified reviews
    95%
  • Boutiques 8 verified reviews
    91%
  • RV Parks & Campgrounds 3 verified reviews
    97%
  • Casinos 3 verified reviews
    100%
  • Hostels 2 verified reviews
    95%
  • Bed & Breakfast & Inns 2 verified reviews
    95%
  • Airport/Conference Hotels 2 verified reviews
    100%
  • Limited Service & Budget Hotels 1 verified reviews
    100%
  • Motels 1 verified reviews
    100%
  • Extended Stay & Serviced Apartments 1 verified reviews
    100%

Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Overview

Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Overview

Nor1 Upsell solution drives more revenue than any other internal or third-party solution. By engaging 100% of your guests and making the right offer at the right time in the reservation life-cycle (booking, pre-arrival, at-arrival) and at the right price, revenue and guest satisfaction are maximized. Real-time machine-learning technology automates offer selection, presentation, and pricing, and i...

About Oracle Hospitality View website

Founded in 1977 | Headquarters in Columbia, Maryland | 6000 employees

Oracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise...

Other Products by Oracle Hospitality

Integrates with

  • Property Management Systems
  • Revenue Management Systems
  • Booking Engine
Browse integrations (23 verified)

What customers love about Nor1 Hotel Upsell Solutions (by Oracle Hospitality)

Like 92% recommend

Revenue Manager in Harlington (United Kingdom)

Nor1 company gives you flexibility in pricing set up at the very beginning where you can decide on discount range based on the season and demand. Extranet is simple for daily use. Strong support for hotels working in Rus...

Revenue Manager in Camp Hill (United States)

It works with our reservation system to offer upsell opportunities. Allows guest to select 1 or more options.

Director of Revenue Management in Parsippany-Troy Hills (United States)

- Customized experience for each hotel - weekly / biweekly follow up to ensure things are progressing - Dedicated hotel rep as go to person if there is an issue

Front Office Manager in Singapore (Singapore)

- Free to implement - Monitored permanently and offerings are being reviewed periodically for most impact - Not only room but also F&B add on can be sold

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Expert Q&A and Partner Recommendations

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Oracle Hospitality hasn’t been recommended by any experts or partners yet

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Recommended by

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Want to go behind the scenes and see how Nor1 Hotel Upsell Solutions (by Oracle Hospitality) works?

Clients & references

References & testimonials

Testimonial avatar
"After having such great success utilizing Nor1’s eStandby Upgrade® across Highgate's entire portfolio of hotels, we now consider it a mainstay in our upgrade strategy. Once the other components of...
Kerry Mack EVP of Revenue & Distribution at the Highgate
Testimonial avatar
"Nor1 CheckIn Merchandising is a necessity at every hotel. Since implementing, we have seen monthly room upsell revenue increases of up to 750%. The program has a responsive and impressively efficient...
Kimberly Reed Director of Front Office/Reservations at the Boston Park Plaza

Featured partners

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Case studies

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Oracle Hospitality doesn’t have any case studies available

Awards & Certifications

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Oracle Hospitality doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Oceania
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Germany
  • United Arab Emirates
  • India
  • Canada
  • Spain
  • United Kingdom
  • Singapore

55 Verified Oracle Hospitality Reviews

Likelihood to Recommend
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November 16, 2022

Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Checkin Merchandising it is the best program I have seen so far to generate revenue at guest check in.

Front Office Assistant Manger from Luxury Hotels in Ibiza (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Very practical and easy to use by any member of the team. The team has fun and gets into the habit of proposing upselling at every arrival.

What do you dislike or think could be improved?

So far I haven't seen anything I don't like about check in merchandising. It so easy to generate revenue with this system.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

November 10, 2022

Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Excellent development and oracle doing well

MULTY PROPERTY IT MANAGER from Luxury Hotels in Chennai (India)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

1. New features in opera with cloud.2. Friendly supportive always from top to bottom3. Digitalization with new options as need by industry.

What do you dislike or think could be improved?

1. Bugs need to be test before product delivery 2. Cost need to comparative as so expensive compared to other.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

November 01, 2022

Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Maven hotel

Hotel Manager from Luxury Hotels in Denver (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

I always enjoy a in person training session and so did our Front office staff. Anytime you can engage with properties staff and find a way to make them excited about an incentive program is great, Especia...

What do you dislike or think could be improved?

More manager engagement before actual employee training starts? Overall I thought the training was adequate and had no issues with it. Maybe more role playing scenarios. If there was a way to make the tra...

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

October 31, 2022

Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Encouragement upselling

Director, Revenue Optimization from Hostels in Vancouver (Canada)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

*My Customer Service Manager is proactive and reactive to my needs *the screen for the front desk agents use * reporting *the ability to change the differential and offers instantly

What do you dislike or think could be improved?

To have it fully integrated with Opera Cloud and not have a second webpage that needs to be open for the agents. This would make it even easier to use if the prompt was part of the check in process.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

October 21, 2022

Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: All in one platform with dirct integration with PMS

ICT Director- Hotel Openings and OPerations from Luxury Hotels in Singapore (Singapore)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Engage guests, improve operations, and drive revenue to achieve the hotel topline with the direct integration with PMS ,user friendly system

What do you dislike or think could be improved?

accuracy of inventory update as some times we have to resync the systems beside from that it works perfectly without any hassle

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 20, 2022

Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Review: Check in Merchandising

Front Desk Manager from City Center Hotels in Madrid (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is a great value tool which helps you to improve your revenue in a automatic way and it is very intuitive to use.

What do you dislike or think could be improved?

It works perfectly fine and it is has full connectivity with our PMS. It works in a 2 ways connection so it is always actualized. I cannot say any improvements.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Commission or Revenue Share
% of room upsell revenue

Recent News & Content

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Popular Nor1 Hotel Upsell Solutions (by Oracle Hospitality) Integrations

View all (23 Oracle Hospitality Integrations)