Ranked 18 (out of 54) in Upselling Software
Upselling Software
Nor1, the industry’s most profitable upsell platform, and the global leader in hospitality upgrade...
Ranked #18 out of 54 in Upselling Software
Oracle Hospitality’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreNor1 provides upselling capabilities across the guest journey, from booking to pre-arrival to check-in to in-house to post-stay. We use machine learning to provide dynamic offer selection, presentation, and pricing to the right guest at the rate time. With our performance-based model, we succeed when you succeed.
Oracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise...
82% recommend
Revenue Manager in Camp Hill (United States)
It works with our reservation system to offer upsell opportunities. Allows guest to select 1 or more options.
Director of Revenue Management from Branded in Parsippany-Troy Hills (United States)
- Customized experience for each hotel - weekly / biweekly follow up to ensure things are progressing - Dedicated hotel rep as go to person if there is an issue
Front Office Manager from Branded in Singapore (Singapore)
- Free to implement - Monitored permanently and offerings are being reviewed periodically for most impact - Not only room but also F&B add on can be sold
Oracle Hospitality hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
"After having such great success utilizing Nor1’s eStandby Upgrade® across Highgate's entire portfolio of hotels, we now consider it a mainstay in our upgrade strategy. Once the other components of...
"Nor1 CheckIn Merchandising is a necessity at every hotel. Since implementing, we have seen monthly room upsell revenue increases of up to 750%. The program has a responsive and impressively efficient...
Oracle Hospitality doesn’t have any awards or certifications
Jan 17, 2018
Revenue Manager from Branded in Harlington (United Kingdom)
Nor1 company gives you flexibility in pricing set up at the very beginning where you can decide on discount range based on the season and demand. Extranet is simple for daily use. Strong support for hotel...
- Pre-arrival letter to be added - Best practices sharing in order for the hotels to correct their upgrade list
Dec 22, 2017
Revenue Manager
It works with our reservation system to offer upsell opportunities. Allows guest to select 1 or more options.
Requires front desk to log in to the Nor1 website to acknowledge the upsell request. We don't always have a manager or supervisor on that can log in so we miss out on some opportunities.
Dec 15, 2017
Director of Revenue Management from Branded in Parsippany-Troy Hills (United States)
- Customized experience for each hotel - weekly / biweekly follow up to ensure things are progressing - Dedicated hotel rep as go to person if there is an issue
- I think the process around the actual technical interface installation could be improved and must be fully integrated / tested before coming on site for an install
Nov 21, 2017
Front Office Manager from Branded in Singapore (Singapore)
- Free to implement - Monitored permanently and offerings are being reviewed periodically for most impact - Not only room but also F&B add on can be sold
- Hefty commissions paid if you are an alone standing hotel - Back end platform not user-friendly - Reporting could be more sophisticated
Nov 09, 2017
Front Desk Supervisor
Super easy to use tool for offering the capability to offer room upgrades to guests once the reservation is made. Overall great experience with Nor1.
- Add pics and description of rooms - The ability to cancel a request if the guest cancels their initial reservation - Only one account/password for entire Front Desk staff instead of each employee hav...
Oct 27, 2017
Front Office Supervisor from Branded in Santa Clara (United States)
Nor1 is very easy to use. You can accept or deny an upgrade within the software itself. This allows you to control the upgrades for your hotel.
I wish Nor1 would integrate with our PMS system. If we want to inquire and upgrade it requires us to search within the PMS separately. Likewise, if we approve an upgrade we have to set up the reservation ...
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Revenue Manager from Branded in Harlington (United Kingdom)
Nor1 company gives you flexibility in pricing set up at the very beginning where you can decide on discount range based on the season and demand. Extranet is simple for daily use. Strong support for hotels working in Rus...