97
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Clock PMS Suite

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Clock Software is all-in-one hotel solution. Key features are Cloud-based Hotel PMS, Zero-Click Sync Channel Mannager, Booking Engine for your Hotel's Website and the perfect Self Service portal for superior guest engagement.

  • Based in London
  • Founded in 1996
  • 25 employees on LinkedIn

Company Description

At Clock Software, we do what we are best at – developing hospitality software. Our modern all-round hotel PMS in the cloud that lets you do your job the way you’ve always wanted outperforming your competitors through a single powerful system. We have been around since 1996 when we launched our first property management system. Starting small in size but big in ambition and enthusiasm, today, we are bigger and stronger. What hasn’t changed through all these years is that we keep on working hard to develop new features, involve new technology, delight new customers from all over the world. Living today but focused on tomorrow, we believe in people who think out of the box and are ready to innovate, who are charmed to be successful hospitality managers. It’s also our belief that technology has to simplify the processes and optimise the workload letting you achieve higher results and better guest satisfaction. We listen to customers, and follow the trends to deliver the best combination of advanced hospitality software and superb customer support.

read more

At Clock Software, we do what we are best at – developing hospitality software. Our modern all-round hotel PMS in the cloud that lets you do your job the way you’ve always wanted outperforming your competitors through a single powerful system. We have been around since 1996 when we launched our first property management system. Starting small in size but big in ambition and enthusiasm, today, we are bigger and stronger. What hasn’t changed through all these years is that we keep on working hard to develop new features, involve new technology, delight new customers from all over the world. Living today but focused on tomorrow, we believe in people who think out of the box and are ready to innovate, who are charmed to be successful hospitality managers. It’s also our belief that technology has to simplify the processes and optimise the workload letting you achieve higher results and better guest satisfaction. We listen to customers, and follow the trends to deliver the best combination of advanced hospitality software and superb customer support.

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Clock PMS Suite Ratings Summary

Recommend to a friend
96%
+12% above category avg.
Number of Employees 25 94% vs. category avg
Years in Business 22 23% vs. category avg
Ranked 1st in
Clock PMS Suite vs. Category Average
+12% 4.9 Ease of Use
+15% 4.8 ROI
+10% 4.8 Support
+17% 4.7 Onboarding

User Reviews

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Clock PMS Suite

Reviewed on05/13/2018

THE REVIEW

"Clock is the best PMS I've ever worked with!"

"Clock is the best PMS I've ever worked with!"

Pros

The workflow is easy and intuitive, great API functions and a very good support and development team!


Cons

The kitchen monitor needs improvements. This is only a minor issue, overall it is hard to point a finger at anything.


  • Likelihood to Recommend
    5/5
  • Return on Investment (ROI)
    5/5
  • Customer Service
    5/5
  • Ease of Use
    5/5
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Clock PMS Suite

Reviewed on13/05/2018

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Reference Customers

The usability of the system throughout the company from the sales team to the accountant and the front desk to the cleaners saved us a lot of time.
Richard Timmerman Director of Sales Small Wonders
The best feature about CLOCK is the team behind, they listen to their customers and constantly improve their software. CLOCK PMS and POS are completely recommendable from small to bigger hotels and restaurants who are ready to implement a modern software that is completely online based.
Mischa Delpy Managing Partner La Perla Suiza
Switching from Micros Opera, the work flows much easier freeing our people from administrative tasks to dedicate to customers.

Case Studies & News

  1. Clock Software Now Has PCI DSS Level 1 Service Provider Certification Read more
  2. Hotel check-in and self-service kiosk by Clock Software Read more
  3. Success Story - The Grand Hotel - UK Read more

Product Overview

What is the product or service they provide?

At Clock Software, we do what we are best at – developing hospitality software. Our modern all-round hotel PMS in the cloud that lets you do your job the way you’ve always wanted outperforming your competitors through a single powerful system. We have been around since 1996 when we launched our first property management system. Starting small in size but big in ambition and enthusiasm, today, we are bigger and stronger. What hasn’t changed through all these years is that we keep on working hard to develop new features, involve new technology, delight new customers from all over the world. Living today but focused on tomorrow, we believe in people who think out of the box and are ready to innovate, who are charmed to be successful hospitality managers. It’s also our belief that technology has to simplify the processes and optimise the workload letting you achieve higher results and better guest satisfaction. We listen to customers, and follow the trends to deliver the best combination of advanced hospitality software and superb customer support.

read more

At Clock Software, we do what we are best at – developing hospitality software. Our modern all-round hotel PMS in the cloud that lets you do your job the way you’ve always wanted outperforming your competitors through a single powerful system. We have been around since 1996 when we launched our first property management system. Starting small in size but big in ambition and enthusiasm, today, we are bigger and stronger. What hasn’t changed through all these years is that we keep on working hard to develop new features, involve new technology, delight new customers from all over the world. Living today but focused on tomorrow, we believe in people who think out of the box and are ready to innovate, who are charmed to be successful hospitality managers. It’s also our belief that technology has to simplify the processes and optimise the workload letting you achieve higher results and better guest satisfaction. We listen to customers, and follow the trends to deliver the best combination of advanced hospitality software and superb customer support.

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What makes them unique?

Fundamental Difference is our All-in-One Solution and only One Provider. All components are developed by Clock Software In-House Team, nothing is outsourced.

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Fundamental Difference is our All-in-One Solution and only One Provider. All components are developed by Clock Software In-House Team, nothing is outsourced.

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What types of hotels do they service?
  • Brand
  • Independent
What is the core value proposition?
Pricing
Freemium (hotel can trial for free)
One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (Flat)
Monthly subscription (/room/month)
Monthly service fee
Commission or Revenue Share

Popular Property Management Systems (PMS) Features

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Implementation

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4.7

We know time is always of the essence and customer experience is king. This is why Clock Software comes with an intuitive implementation road map specifically designed to ease the whole process as much as possible and bring you the best possible customer experience from day one. From setting up the key features for your property or hotel group to the on-the-job training of your staff, you can always rely on our seasoned support team.

read more

We know time is always of the essence and customer experience is king. This is why Clock Software comes with an intuitive implementation road map specifically designed to ease the whole process as much as possible and bring you the best possible customer experience from day one. From setting up the key features for your property or hotel group to the on-the-job training of your staff, you can always rely on our seasoned support team.

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Support

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4.8
  • Customer success meetings Monthly
  • Approximate # of hotels per support rep 10-50
  • Updates Our Product is Cloud-based and all updates are live as soon as we update them. This is one of the perks you get chosing Cloud Solution for your Hotels.
  • 24/7 support Live chat, Phone, Email, Call center, Online knowledge base

Frequently Asked Question

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Top Alternatives

Mews Systems

Amsterdam
95 HT Score

Hotelogix

Noida, Uttar Pradesh
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Guestline (Rezlynx PMS)

Shrewsbury, Shropshire
92 HT Score