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M3 (Accounting)
4.4 (577 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Chandler, Paul, Katie + 20 more experts recommend M3
Read Recommendations
M3 (Accounting)
Ranked 1 (out of 44) in Hotel Accounting Software
2026 Finalist
HotelTechAwards
Hoteliers voted M3 as the #2 Hotel Accounting Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldAccounting software and service to power hospitality company performance
89% recommended by 623 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 620 others
Bell - AI powered product analyst
I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
M3 is valued by hotels for simplifying accounting operations, especially labor tracking, payroll, GL management, and revenue reporting, while syncing with PMS data to reduce manual work and improve accuracy. Users say it saves time, surfaces YOY and department-level insights, and helps manage billing and invoices, but recurring complaints include Citrix-related friction, glitches, outdated interface/workflows, and weak support or tax-exempt processing.
Davidson Hospitality, Hotel Equities, Sage Hospitality & 620 others
Read their reviewsWhat Types of Hotels M3 is Popular For
Size
22 | X-Small (1-9 room)
39 | Small (10-49 room)
170 | Mid-Sized (50-99 room)
423 | Large (100-499 room)
64 | X-Large (500+ room)
Country
652 | United States
30 | Canada
6 | Bahamas
4 | United Kingdom
3 | Singapore
3 | India
2 | Italy
2 | Cayman Islands
1 | United Arab Emirates
1 | New Zealand
1 | Kenya
1 | China
1 | Greece
1 | Malaysia
1 | Denmark
1 | Mexico
1 | Puerto Rico
Type
526 | Branded Hotels
331 | Bed & Breakfast & Inns
287 | Boutique Hotels
255 | Airport/Conference Hotels
226 | Limited Service & Budget Hotels
184 | Luxury Hotels
167 | Resorts
157 | City Center Hotels
87 | Extended Stay & Serviced Apartments
40 | Hostels
28 | Motels
23 | Casinos
20 | RV Parks & Campgrounds
13 | Vacation Rentals & Villas
Region
683 | North America
9 | Central America
8 | Europe
8 | Asia Pacific
1 | Oceania
1 | Middle East
1 | Africa
Category
577 | Hotel Accounting Software
277 | Scheduling & Workforce Management
275 | Business Intelligence
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What is M3?
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Accounting) is a comprehensive accounting software solution designed specifically for the hospitality industry. It streamlines daily and monthly financial operations, enabling seamless integration with various Property Management Systems (PMS). This integration ensures that users can effortlessly track and manage financial transactions. M3 allows hoteliers to store invoice images directly within the accounting system, simplifying accounts payable processes and significantly reducing manual data entry. Its user-friendly interface and customizable reporting features make it easy for new staff to adapt, fostering efficiency and improving overall operational workflows. By leveraging M3, hoteliers can reduce overhead, optimize labor costs, and enhance profitability, making it an indispensable tool for modern hotel management.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of M3 products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
M3 Reviews Analyzed: 11
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
M3 Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by M3
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
M3's Provided Description:
"Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success."
FAQs
Capabilities
Scalable for growth
Scalable for growth
From single-properties to portfolios in the hundreds, M3 Accounting Core scales with your growth.
Streamlined for efficiency
Streamlined for efficiency
M3 provides a best-of-suite solution allowing hoteliers to dramatically reduce the number of systems required at the corporate level, saving both time and money.
Tax & Reporting
Tax & Reporting
Customize financial reports to fit your needs, easily manage taxes with preset rates, and automatically print 1099/1096 forms for accurate tax reporting. Import and export various data types to streamline operations and enhance efficiency. These features save time, reduce errors, and provide better control over your tax and reporting processes.
Planning & Management
Planning & Management
Effortlessly set up and lock budgets with key metrics, ensuring consistency across properties. Accurately forecast and compare multiple periods, helping you make informed decisions. Track construction costs with up to three budgets, associating journal entries and vendor invoices for better financial management. Enhance security with customized access groups and roles, providing peace of mind and tailored access for your team.
Automated for your convenience
Automated for your convenience
Effortlessly customize daily reports with automatic PMS importing and rollover. Enjoy a robust, multi-company accounts payable module with partial payment schedules and prepay invoices to minimize errors. Handle multi-currency exchange rates and recurring invoices with ease. Automate images and documents to vendor invoices and journal entries. Benefit from a customizable general ledger and chart of accounts for tailored financial management.
Finance
Finance
Manage cash position across properties with cleared transactions and import reconciliation.
Secure data storage
Secure data storage
Your data is safe, secure, and always available through SSAE-16 audited data centers.
Features
Accounting
4/5 features
Forecasting & Budgeting
4/5 features
Reporting
4/5 features
Compliance & Tax
4/5 features
Data Management & Integration
4/5 features
Available Add-ons & Modules
CoreSelect
M3 CoreSelect™ is the newest accounting and financial reporting solution from M3. Built from the ground up with 25 years of M3 experience, CoreSelect™ targets smaller portfolio hotel owners, operators, and management companies.
M3 Insight
Business Intelligence
M3 Insight is the advanced analytics and business intelligence tool to enhance budget planning and accurate forecast predictions. It empowers hoteliers to make informed decisions with real-time insights from data aggregated from M3 Accounting Core, STR, GSS, OTB, M3 Labor Management, and more. M3 Insight simplifies data visualization, allowing quick access to crucial insights.
M3 Labor Management
Scheduling & Workforce Management
M3 Labor Management streamlines workforce management with labor time optimization, payroll integration, reporting, and mobile access. It offers secure time and attendance options, biometric verification, geofencing, and simplified forecast driven scheduling, bonus distribution, and contractor management, while providing flexible reporting and real-time labor tracking.
M3 Reviews Summary
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, M3 (Accounting) is the #1 most trending product in the Hotel Accounting Software category (out of 44) and the #35 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreM3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted M3 as the #2 Hotel Accounting Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
M3 Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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M3 Case Studies
100+ HOTELS IN 30 DAYS: J&P LEFT QUICKBOOKS BEHIND WITH M3 + INOVA
HOW M3 + CORPAY GAVE YEDLA 32 HOURS BACK EVERY MONTH
The Story of Crescent Hotels & Resorts
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
Topeka (United States)
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
Bradenton (United States)
References
"We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis"
Glenn Young
Risk & Financial Officer @
"It is no doubt that M3 is more streamlined, more efficient, and is positively driving our bottom line"
James Fair
Co-Founder @
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day."
Keith Schreiner
Senior Vice President of Accounting @
GF Isabel
"Being able to consolidate information very efficiently has saved countless amounts of work hours."
Kurt Gyalog
Director of Business Intelligence @
"Accounting Core is so easy to use; being able to log on and get PnLs and bank reconciliations, setting up users, and having everything in one place is so beneficial."
Mardi Morris
Chief Financial Officer @
"If you are in the hotel business, you use M3!"
Shilpa Vaidya
Controller @
Schahet Hotels, LLC.
Featured Customers
More Products by M3
Hotelier Rating
Looking for specific info?
9
Customizable reports with helpful support — if they could load faster
Dir Owner Relations from 200 to 499 room Bed & Breakfast & Inn in Whitefish (United States)
Verified
1 days ago
Ease or reports. Ability to customize reports. A/P details including copies of invoices embedded. The tech support teams have been super helpful over the years
United States
United States
Dir Owner Relations
Large Hotel
10
Simple revenue and expense tracking that works fine
GM from 200 to 499 room Branded Hotel in Boston (United States)
Verified
1 days ago
M3 is great assist in tracking our revenues and expenses. It is quite simple to edit our daily input and budget.
United States
United States
GM
Large Hotel
10
Easy invoice access and a P&L I use daily
General Manager from 200 to 499 room Bed & Breakfast & Inn in Tupelo (United States)
Verified
2 days ago
Easily accessible to find older invoices and payments. The P&L is great. I use it daily to control spending and monitor budgets.
United States
United States
General Manager
Large Hotel
10
Great customer support — but the system can freeze and time out
VP Revenue from 200 to 499 room Branded Hotel in Knoxville (United States)
Verified
6 days ago
M3 is great at customer support; both the online self-help as well as support received from our account manager. They are always quick to respond and source resolution.
United States
United States
VP Revenue
Large Hotel
5
Accounting help is good, but the system freezes constantly
Purchasing/Receiving Director & Quality Control from 200 to 499 room Branded Hotel in Biloxi (United States)
Verified
8 days ago
Not a whole lot. The accounting firm that works in conjunction with me on it are great about helping out, so their experience may be better.
United States
United States
Purchasing/Receiving Director & Quality Control
Large Hotel
10
Better financial control and insight — but navigation needs work
VP of Finance from 200 to 499 room Bed & Breakfast & Inn in Chicago (United States)
Verified
9 days ago
Accounting Core helps keep the financials organized and accurate, while Insight turns that information into something management teams can use to control costs, improve profitability, and make smarter strategic decisions.
United States
United States
VP of Finance
Large Hotel
10
Easy to use with helpful support — daily totals can lag
Accounting Manger from 200 to 499 room Branded Hotel in Fort Wayne (United States)
Verified
9 days ago
Easy to use and all issues resolved quickly and the support team is always helpful when we reach out for assistance.
United States
United States
Accounting Manger
Large Hotel
9
Reliable across PMS systems — but the interface needs work
Chief Operating Officer - Fusion Hospitality from 200 to 499 room Bed & Breakfast & Inn in Biloxi (United States)
Verified
9 days ago
Very good support team, very responsive. It's a solid reliable system and we can run it across the different PMS systems.
United States
United States
Chief Operating Officer - Fusion Hospitality
Large Hotel
10
Easy to use — reporting is difficult to set up
VP of Ops from 200 to 499 room Bed & Breakfast & Inn in Carlsbad (United States)
Verified
9 days ago
Easy to use, I have worked with M3 for a long time now and have thoroughly enoyed the experience. Great job!
United States
United States
VP of Ops
Large Hotel
9
Helpful support and training — but POS integration needs work
Corp Controller/CFO from 500+ room Extended Stay & Serviced Apartment in Harrisburg (United States)
Verified
10 days ago
Response to customer service inquiries is sufficient along with the "live" online training to troubleshoot issues. This is important when creating new companies and adding to existing reports or creating new ones.
United States
United States
Corp Controller/CFO
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
M3 manages the financials; Edenred Pay automates the movement of money, helping hospitality organizations pay suppliers faster, more securely, and with less manual work. The combined solution allows hospitality companies improve supplier payment accuracy and on-time payments, gain better visibility into spending and cash management. It also creates potential revenue through virtual card rebates and electronic payment adoption.
Showing all answers to: "What does this product or service do well?"
M3 manages the financials; Edenred Pay automates the movement of money, helping hospitality organizations pay suppliers faster, more securely, and with less manual work. The combined solution allows hospitality companies improve supplier payment accuracy and on-time payments, gain better visibility into spending and cash management. It also creates potential revenue through virtual card rebates and electronic payment adoption.
M3's Accounting Core and BI/reporting suite is a genuinely solid financial backbone for hospitality operators. The platform handles GL coding, invoice batching, and operations reporting at real scale (M3 processes over $14B in transactions across 4,000+ properties). As an integration partner, we see this firsthand: invoices and GL data sync reliably into M3, and on the rare occasion an API issue surfaces, M3's Integration Support team is responsive and follows through until resolved.
M3's GL coding syncs automatically with Reeco, so invoice data flows through without manual re-entry. That real-time connection means our finance teams are working from current numbers instead of waiting on batch updates or manual exports.
M3 offers a complete hospitality-specific accounting software and service solution that equips lodging operators with a clear view of financial and operating performance to make informed, data-based decisions faster.
We work with a lot of hotels that use a myriad of financial software - for many clients, what should be very easily accessible information takes hours and the help of a tech team. Not the case with clients using M3 - they are always organized, everything is at their fingertips, and it leads to a much smoother project.
Question:
What differentiates this product or service from the competition?
Answer:
The differentiator is that hospitality organizations receive a purpose-built hospitality accounting platform combined with integrated AP automation, payment optimization, supplier enablement, fraud protection, and revenue-generating payment programs in a single workflow.
Showing all answers to: "What differentiates this product or service from the competition?"
The differentiator is that hospitality organizations receive a purpose-built hospitality accounting platform combined with integrated AP automation, payment optimization, supplier enablement, fraud protection, and revenue-generating payment programs in a single workflow.
What sets M3 apart is how seriously it invests in its partner ecosystem. Its Strategic Alliance Program pairs M3 with a curated set of best-in-class hospitality tech vendors (Reeco included) to deliver pre-built integrations, coordinated support, and preferred pricing. This gives hoteliers connected technology options and helps them avoid stitching together their own back-office stack.
The API depth is what stands out. The M3 integration supports true real-time sync rather than overnight or batch processing, which is a meaningful gap versus other accounting platforms in this space that still rely on delayed data transfer.
M3's accounting software is created specifically for the hotel industry, easy to navigate and use, and is consistently being updated. Our mutual clients appreciate the flexible and customizable reporting, and time-saving data automation afforded by direct integration with their PMS. We've also heard good things about M3's responsive and efficient customer support team.
The drastic difference is that M3 only works with hotel groups, so everything is already optimized for the hospitality industry. Plus, because the majority of their staff also comes from the industry, any "troubleshooting" is second nature.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Focus less on AP automation features and more on supplier adoption and measurable ROI. The success of any payment automation project depends on how many suppliers actually move to electronic payments and how quickly you can eliminate manual processes. Edenred Pay's supplier enablement services, multiple payment options, and rebate opportunities can help deliver value beyond simple cost savings
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Focus less on AP automation features and more on supplier adoption and measurable ROI. The success of any payment automation project depends on how many suppliers actually move to electronic payments and how quickly you can eliminate manual processes. Edenred Pay's supplier enablement services, multiple payment options, and rebate opportunities can help deliver value beyond simple cost savings
Weigh M3's hospitality-specific track record heavily in your decision. This isn't a generic accounting platform adapted for hotels. M3 was built by hoteliers for hoteliers, has over 25 years focused solely on this industry, and serves more than 9,000 hospitality entities with a 95% customer retention rate. That depth means the product already understands hotel-specific accounting, reporting, and workforce needs, so you spend less time explaining your business to your software.
Get your GL mapping right at setup. The integration only pays off when the coding structure is clean going in. Spend the time upfront with your finance team rather than fixing it after data is already flowing.
Based on our experience with M3 as integration partners, we can vouch for the engaged and experienced team behind their company and product. M3 offers a complete hotel accounting solution that is easy to use, saving a great deal of time and providing hoteliers with a clear view of their business. We recommend checking that M3 integrates with your PMS to automate the process of balancing financial data between your PMS and M3 software for maximum data integrity and efficiency.
The M3 team LOVES their clients, and the hotel industry. Nobody just "works there", they are literally obsessed with making sure their solutions are the best they can be, and if there is an issue, they will work day and night to fix it.
+ 19
recommend
Recommended by
Chandler Whidden
VP, Indirect & Partnership Channel
@
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Paul Bennie
Vice President, Sales and Customer Success
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Katie Adgent
VP Marketing
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Sarah Duguay
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Christian Johnson
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Chandler Whidden
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Paul Bennie
Vice President, Sales and Customer Success
@
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Katie Adgent
VP Marketing
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Sarah Duguay
Marketing & Communications Specialist
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Christian Johnson
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Michael Prall
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Michael Grove
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@
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Jesse LaJoye
VP, Channel Partnerships
@
Trinteech
Are you a consultant or vendor that recommends M3?
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M3
5 years ago
M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
M3
5 years ago
M3 Welcomes Over 25 New Accounting Core Customers
M3
5 years ago
M3 Launches Labor Management Mobile App
M3
5 years ago
M3 Donates $100,000 to Support India COVID-19 Relief
M3
5 years ago
M3 Welcomes Sage Hotel Management to Growing Customer Base
M3
5 years ago
How Hoteliers Should React to New Forecasting Challenges in 2021
M3 Integrations
Find Great Pairing Apps
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| Company | Functionality | |
|---|---|---|
Cloudbeds
91% recommended by 1936 hotels |
Channel Managers
+2 more |
|
Actabl
92% recommended by 1782 hotels |
Scheduling & Workforce Management
|
|
Mews
92% recommended by 1051 hotels |
Property Management Systems
|
|
RMS
86% recommended by 408 hotels |
Hotel Management Software
|
|
This integration hasn’t been verified by M3 yet.
MARA Solutions
97% recommended by 384 hotels |
|
|
HOTELTIME
93% recommended by 358 hotels |
Hotel POS Systems
|
|
Stayntouch
94% recommended by 267 hotels |
Property Management Systems
|
|
WebRezPro
93% recommended by 249 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by Visual Matrix PMS yet.
Visual Matrix PMS
92% recommended by 148 hotels |
Hotel Management Software
|
|
Volo
97% recommended by 57 hotels |
In-Room Hotel Tablets
|
Support
Verified Support
M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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